Aristocrat Interactive is looking for a full-time Customer Service Agent to join our top-tier team. At Aristocrat, we take pride in providing outstanding service and crafting a positive impact within the gaming industry. As a Customer Service Agent, you will have a key role in supporting our players and ensuring they have a seamless gaming experience. This is an exciting chance to be part of a dedicated team committed to excellence! What You'll Do Provide information and process inquiries about accounts, products, and services. Troubleshoot technical issues related to computer, tablet, and cell phone applications. Handle inbound calls, real-time chat, emails, and make outgoing calls. Communicate special marketing offers to VIP customers. Offer feedback on service failures or customer feedback. Uphold customer confidentiality and promote what we value. Stay updated on protocols and work towards set goals and targets of 70 contacts daily. Maintain all...

Aristocrat Interactive is looking for a full-time Customer Service Agent to join our top-tier team. At Aristocrat, we take pride in providing outstanding service and crafting a positive impact within the gaming industry. As a Customer Service Agent, you will have a key role in supporting our players and ensuring they have a seamless gaming experience. This is an exciting chance to be part of a dedicated team committed to excellence! What You'll Do Provide information and process inquiries about accounts, products, and services. Troubleshoot technical issues related to computer, tablet, and cell phone applications. Handle inbound calls, real-time chat, emails, and make outgoing calls. Communicate special marketing offers to VIP customers. Offer feedback on service failures or customer feedback. Uphold customer confidentiality and promote what we value. Stay updated on protocols and work towards set goals and targets of 70 contacts daily. Maintain all...

We are looking for a Technical Product Owner to join our AREA team, where you will collaborate with your leader in leading the discovery, design, development, and continuous improvement of our unique B2B AREA Suite of apps. As a key player in our team, you will collaborate with internal cross-functional teams and external development partners to ensure seamless project execution. Your ability to run discovery sessions, lead feature development, and run rollout and training will be essential in delivering high-quality digital experiences for users.   What you'll do Writing features and requirement documents (PRDs) based on customer needs and product strategy Conduct market research, analyze user trends, and capture customer feedback to find opportunities for innovation and differentiation. Collaborate with cross-functional teams, including sales, commercial, engineering, and other team members. Develop and maintain a deep understanding of our target users, their needs,...

Aristocrat is looking for a Project Engagement Manager who is passionate about quality in everything they do while leading the implementation of Aristocrat’s products. The role is responsible for leading multiple teams in a matrix environment in the CXS Engagement Management office. While onsite at our casino customers, you will be responsible for interacting with customers, Aristocrat Interactive team members, as you lead the installation of marketing, accounting, operations, and table games systems in new and existing properties.   What You'll Do Coordinate installation of Aristocrat software and hardware products at customer locations, delivering projects on time, on budget and to the required specifications. Interact directly with customers and third-party vendors throughout the project lifecycle. Verify project scope, confirming the customer’s needs and current systems operations. Develop a firm timetable for gaming software installation, discuss the...

The Industrial (Manufacturing) Engineer is a key contributor to the design, optimization, and continuous improvement of production floor manufacturing systems. The role operates with a high degree of autonomy, demonstrating sound judgment and maturity in decision-making across complex and ambiguous situations. This role must be engaged confidently with senior leadership, to influence strategic direction and drive alignment across cross-functional units. What You'll Do: Analyze production data and implement time and line balancing to optimize efficiency and reduce cycle time. Work closely with product formulation, quality, and supply chain teams to guarantee manufacturability and readiness for launch. Develop detailed work instructions, process maps, and visual aids using AutoCAD, Visio, and SolidWorks tailored for an assembly setup. Develop and maintain PFMEA, control plans, and standardized work documentation aligned with ISO requirements. Lead lean manufacturing...

Sr. Hardware Project Manager Global Engineering D&D At Aristocrat, we're committed to crafting outstanding experiences for millions of players worldwide. As our Sr. Hardware Project Manager, you'll be at the forefront of innovation, leading ambitious projects that build the future of gaming. Join a world-class team dedicated to flawless execution and continuous improvement. This is your chance to create a significant impact within a dynamic and collaborative environment. What You'll Do • Offer complete project management direction for complex NPD and NTD programs from concept through development, validation, and production release. • Own delivery outcomes, ensuring programs meet committed schedule, cost, quality, and regulatory targets. • Lead and influence cross-functional teams across engineering, product management, operations, supply chain, and external partners to drive alignment and execution. • Develop and maintain coordinated project plans, including schedules, budgets,...

At Aristocrat, we strive to provide superior gaming content and technology, supported by an innovative and inclusive culture. As an Onboarding and Solution Optimisation Manager, your role will be crucial to implementing and optimizing systems for Customer Support, Risk, Fraud, and KYC. This outstanding opportunity empowers you to lead efforts that improve operational efficiency and foster business growth, making a meaningful difference to our success! What You'll Do Lead the setup, configuration, and rollout of operational systems for new brands. Manage integrations between systems and internal/external platforms. Ensure systems are aligned with operational workflows and business requirements. Act as the primary owner of system configurations and structure. Find opportunities to improve workflows, automation, and system usage. Lead deployment of new features and capabilities, including AI agents and automation tools. Standardize processes and guidelines...

At Aristocrat, we're dedicated to bringing happiness to life through the power of play. As a leader in gaming content and technology, we offer an exceptionally dynamic work environment where innovation thrives. We're seeking a Product Owner - Salesforce Marketing to join our ambitious team and help build the future of our Business Information Systems. In this role, you'll bridge the gap between our Global Marketing team and delivery team, ensuring that our software solutions align flawlessly with strategic marketing objectives. This is an outstanding chance to create a significant impact and be part of a world-class organization that values collaboration and continuous improvement! What You'll Do Collaborate with collaborators across various departments to gather and prioritize business requirements. Conduct regular meetings, workshops, and presentations to ensure alignment between business goals and software development efforts. Prioritize user stories, bugs, and...

At Aristocrat, we are passionate about transforming the gaming industry with outstanding content and technology. As a Project Manager, you will play a crucial role in driving the success of our enterprise online lottery projects. This is an exciting opportunity to join a dynamic team where your contributions will directly build our operational excellence and delivery success. We value collaboration and innovation, and we are committed to crafting an inclusive environment where everyone can thrive. What You'll Do Project Planning & Control Develop and maintain comprehensive project plans, schedules, and delivery roadmaps Define project scope, achievements, deliverables, and success criteria in collaboration with partners Manage project budgets, forecasts, and prioritisation of resources Establish and enforce project governance, change control, and blocking issue processes Delivery Execution Drive day-to-day execution of multiple concurrent projects and...

Aristocrat Leisure Limited (ASX: ALL) is a global gaming content and technology company powered by creativity and innovation. Listed on the S&P/ASX 20 Index, Aristocrat generated over A$6.3 billion in revenue in FY2025 and employs more than 7,400 people across 100+ countries and 300+ licensed jurisdictions worldwide. Our mission is Bringing Joy to Life through the Power of Play. Aristocrat operates across three complementary verticals: Aristocrat Gaming (regulated land-based gaming), Product Madness (social casino), and Aristocrat Interactive (regulated online real-money gaming). The Aristocrat Gaming segment—our largest and the focus of this role—generating nearly A$4 billion in annual revenue at industry-leading margins. Named the #1 Overall Supplier for seven consecutive years by EKG and most recently recognized as Casino Supplier of the Year at the Global Gaming Awards Asia, Aristocrat Gaming is the world's preeminent land-based gaming content and technology provider....