At Aristocrat, we are driven by our mission to bring happiness to life through the power of play. As a leading entertainment and content creation company, we employ the latest technology to develop world-class gaming content that captivates millions of players worldwide. Joining our team means becoming part of a culture rooted in innovation, collaboration, and inclusivity. Our Global Strategy Delivery team plays a crucial role in our organization, orchestrating complex initiatives to achieve strategic goals. This is an outstanding opportunity for an ambitious professional to contribute to transformative projects and support our senior leadership in driving business success! What You'll Do Assist in the implementation of group-wide strategic initiatives and projects Perform financial and commercial analysis to guide business decisions Drive, assist, and support with the management and tracking of project achievements and outcomes Collaborate with colleagues across functions...

At Aristocrat, our mission is to bring happiness to life through the power of play! As a top gaming content and technology company, we value diversity and inclusion. Innovation and collaboration drive all our efforts. Our Customer Service Agents are vital to our success, offering outstanding service and support to our valued VIP clients. If you enjoy delivering world-class customer experiences and excel in a dynamic, fast-paced setting, this role is ideal for you! What You'll Do Offer focused assistance to VIP clients, handling account, product, and service questions. Diagnose and resolve intricate technical problems involving computer, tablet, and cell phone applications. Handle advanced inbound calls, real-time chat, and emails, and proactive outbound calls. Share exclusive marketing offers and updates with VIP clients. Offer insights on service gaps and customer feedback to elevate service standards. Meet and exceed set performance goals and targets. What We're...

Company Summary We're pioneers in our field and steadfast in our pursuit of excellence. Aristocrat is an ideas' company at heart, which means innovation is embedded into every aspect of our business. Whether we're crafting streamlined new cabinets, premium game content, or award-winning systems, we use fresh thinking and creativity. We deliver the world's greatest gaming experience every day. With cool new titles, such as Game of Thrones TM, Sons of Anarchy and Lightning Link along with our award-winning app Heart of Vegas, we're continually pushing the bar of creativity. Job Description Summary As a member of the Level 4 team in the CXS Development group, you will collaborate with the Customer Success group. You will help resolve customer software issues during product upgrades or when issues are raised. You will be responsible for solving the issue and work closely with Architect and Product Management group to ensure alignment on the suggested solution. Job Requirements...

Our Field Service Operations team is responsible for providing technical support to drive the success of our customers at Aristocrat Gaming. As a Field Service Technician, you will be part of a team with employees across the United States and Canada. Our team prides itself on Aristocrat’s people-first culture and bringing fun and passion into the work we do daily. Whether it’s driving to a casino, troubleshooting a problem, or installing a new cabinet, we always bring the power of play to life. If you enjoy solving problems, working with a team, and engaging with customers, this is the role for you! We are in search of a hardworking, customer-focused Field Service Technician to join our upbeat team in Field Operations. As a Field Service Technician for Aristocrat Gaming, you will be responsible for troubleshooting, converting, installing, maintaining, repairing, and removing gaming machines, signs, and gaming controllers with little assistance. You will bring immediate value to...

At Aristocrat, we focus on bringing happiness to life through the power of play. Our mission, culture, and impact are fueled by innovation, cooperation, and a passion for excellence. As a Senior Category Manager – Technology Procurement, you will be instrumental in developing our global sourcing plan and promoting enterprise-wide value generation. This role presents a remarkable opportunity to lead key initiatives and work alongside senior business leaders across various territories. If you want to have a significant influence and be part of a top-tier team, this role is for you! What You'll Do Define and own global strategy across technology spend, including SaaS, cloud, infrastructure, and IT services. Establish multi-year sourcing roadmaps aligned with technology roadmap, product and engineering priorities, and financial targets. Manage complex, high-value, enterprise-wide negotiations, formulating commercial models for SaaS licensing, cloud consumption/pricing, and...

At Aristocrat, we believe in the power of play to bring happiness to life! As a global leader in gaming content and technology, we strive to build an inclusive and dynamic work environment where creativity thrives. We're looking for an experienced sound designer to join our Uber Wins studio in Reno, NV. This role plays a crucial part in our mission to deliver world-class gaming experiences and compete in a rapidly evolving industry. The Sound Designer is responsible for composing music, crafting sound effects, designing audio, and recording voiceovers for use in games and marketing materials. This position works closely with artists, animators, game designers, and software developers to build immersive and entertaining games. Job Requirements Intermediate to Sophisticated level in Music Composition, Sound Design, and Audio Engineering. Coordinate with professionals in animation, game composition, and software development to build and implement audio. Use sound to bring games...

At Aristocrat, we believe in the power of play to bring happiness to life! As a global leader in gaming content and technology, we strive to build an inclusive and dynamic work environment where creativity thrives. We're looking for an experienced land based game designer to join the game design team of our Uber Wins studio in Reno, NV. This role plays a crucial part in our mission to deliver world-class gaming experiences and compete in a rapidly evolving industry.     What You'll Do Lead the design and development of premium land-based slot game concepts from initial concept phase through commercial release. Create compelling player experiences by combining innovative game mechanics, feature design, mathematical performance, and engaging themes. Define the overall game vision, including game flow, pacing, feature structure, player rewards, and entertainment value. Develop and communicate clear game specifications, design...

Join Aristocrat, a global leader in gaming content and technology, where we bring happiness to life through the power of play. As a Data Architect, you will be at the heart of crafting the foundation of our data ecosystem. This remarkable opportunity offers work in a dynamic and innovative environment. You will collaborate closely with business partners and technical teams to ensure architectural consistency and alignment with business goals. If you are passionate about data architecture and modeling expertise, and can translate complex business processes into strong data models, this role is ideal for you! What You'll Do Define and evolve enterprise data architecture principles, standards, and build specifications. Produce detailed technical development artifacts including data flow diagrams, process flows, and system interactions. Partner with collaborators to map processes, data flows, and system dependencies end-to-end and translate complex business processes into clear...

At Aristocrat, we aim to bring happiness to life through the power of play. We seek a dedicated IT Director Technical Business Relationship Manager to join our dynamic team. This role bridges our IT capabilities with business functions like Product Engineering, CTO, Data/AI, and Game Technology. If you are an experienced leader with a passion for flawless execution and strong collaboration, we want to hear from you! What You'll Do Build positive relationships within IT, GIS, the CTO organization, the Product Group Engineering organization, and the Data/BI organization to ensure clear project objectives, cooperative delivery, and shared accountability. Understand and clearly communicate the IT governance/management process, IT/GIS organization, and the IT/GIS roadmaps to the supported Business Organizations. Partner with business leadership to plan new joint initiatives, evaluate proposals, and develop creative solutions where high levels of complexity and uncertainty...

We are looking for a Technical Product Owner to join our AREA team, where you will collaborate with your leader in leading the discovery, design, development, and continuous improvement of our unique B2B AREA Suite of apps. As a key player in our team, you will collaborate with internal cross-functional teams and external development partners to ensure seamless project execution. Your ability to run discovery sessions, lead feature development, and run rollout and training will be essential in delivering high-quality digital experiences for users.   What you'll do Writing features and requirement documents (PRDs) based on customer needs and product strategy Conduct market research, analyze user trends, and capture customer feedback to find opportunities for innovation and differentiation. Collaborate with cross-functional teams, including sales, commercial, engineering, and other team members. Develop and maintain a deep understanding of our target users, their needs,...