Are you ready to make a significant impact at Aristocrat, a leader in gaming content and technology? As our Technical Account Manager, you'll drive the flawless execution of iGaming products and initiatives across multiple markets. This key role guarantees products, features, and market launches are delivered on time, meet quality standards, and follow regulatory requirements. You'll represent Aristocrat confidently in a client-facing role, collaborating with Product, Engineering, Compliance, and Commercial teams. This is your chance to join an ambitious team committed to delivering world-class solutions! What You'll Do Take full responsibility for the complete delivery of iGaming initiatives, encompassing product releases, integrations, client onboarding, and market launches. Coordinate cross-functional teams (Product, Engineering, Compliance, Commercial) to ensure synchronized progress according to plans and timelines. Track delivery progress, manage dependencies, and...

At Aristocrat, we believe in encouraging a collaborative and inclusive environment where every team member feels appreciated and empowered to support our mission of bringing happiness to life through play. As the P&C Knowledge Management Specialist, you will have a crucial role in delivering flawless service within our People & Culture (P&C) operations. This is an outstanding chance to join a world-class team and contribute significantly to our ambitious goals for operational excellence. In this position, you will be key to maintaining and improving our P&C service delivery processes. You will collaborate closely with internal teams and external partners to implement projects and initiatives successfully. What You'll Do Liaise with collaborators to gather and detail business requirements, translating them into clear functional requirements for system and process changes. Conduct process discovery and requirements gathering sessions, detailing current...

At Aristocrat, we are dedicated to enhancing happiness through the power of play, and our culture is grounded in innovation, cooperation, and excellence. We are looking for an exceptionally skilled Accounts Payable Regional Manager for the Americas region who will hold a key role in our dynamic team. This opportunity is outstanding as it provides the chance to lead and refine the full-cycle Accounts Payable process, ensuring efficiency and flawless execution. By joining our team, you will make a meaningful contribution to our mission and experience the fulfilling challenge of driving process improvements and collaborating with cross-functional teams worldwide. What You'll Do Coordinate the entire Accounts Payable process for the Americas region, ensuring invoices are processed and payments are made promptly and according to regulations. Identify, monitor, and resolve PO invoice coordination errors (coordinated and non-coordinated). Drive backlog reduction related to PO...

At Aristocrat, we excel where innovation meets excellence, creating world-class gaming experiences that bring happiness to millions worldwide. As a Sr. Category Manager – Professional Services, you will help craft our sourcing strategies, increase value, and ensure smooth delivery across a broad range of professional services. Join our driven team and support our mission of bringing happiness through the power of play. This role gives you a chance to create a significant impact by leading complex sourcing projects and building positive relationships with senior business collaborators. What You'll Do Formulate and uphold complete category strategies for assigned Professional Services categories, aligned with business priorities and market conditions. Analyze internal spend, supplier landscapes, demand patterns, and external market intelligence to identify sourcing opportunities and category risks. Lead complex end-to-end sourcing initiatives, including collaborator...

At Aristocrat, we pride ourselves on crafting a world-class gaming experience that brings happiness to life through the power of play. As an ambitious and innovative company, we are committed to maintaining the highest standards of integrity, collaboration, and excellence. We are seeking a dedicated Fraud & Risk Operator to join our outstanding team and contribute to our success. In this role, you will play a critical part in safeguarding our financial transactions and ensuring regulatory compliance. Your expertise will help protect our customers and our business, making a tangible impact on our operations. If you are passionate about fraud prevention and thrive in a dynamic environment, this is an outstanding opportunity to showcase your skills and grow with us! What You'll Do Continually identify and assess conditions that may present risks to the business and consumers. Implement strategies to mitigate risks and ensure regulatory obligations are met. Monitor and...

At Aristocrat, we focus on delivering happiness to life through the power of play. Our mission motivates us to innovate, collaborate, and sustain the highest standards in gaming content and technology. As a Control Room Operator, you will be essential in guaranteeing the seamless functioning of our gaming systems, supporting an outstanding customer experience. This is your opportunity to join a world-class team that prioritizes inclusion, excellence, and ambition. Join us in Lansing, MI, and be part of a company that thrives on creativity, integrity, and success! What You'll Do Track the status and soundness of the gaming systems, guaranteeing seamless functionality. Complete manual activities in the gaming systems application according to system directives. Prepare and report daily activities and incidents promptly and accurately. Meet monthly performance goals for accuracy, quality, efficiency, and important metrics. Record activities and archive daily logs meticulously....

Aristocrat Interactive is looking for a Customer Support Team Lead to lead our Contact Center team in the iGaming and iLottery business unit. This position plays a crucial role in providing seamless support for our players and upholding top-tier service standards. Your guidance will significantly influence our goal of bringing happiness to life through the power of play by encouraging a diverse and cooperative atmosphere. If you are driven and dedicated, this is an outstanding chance to become part of a team that prioritizes innovation and outstanding customer service! What You'll Do Monitor and manage real-time queues, ensuring staff availability aligns with service level targets. Support team members with advanced calls, client issues, and technology problems. Dealt with customer issues promptly and effectively. Collaborate with other departments to resolve complex issues for a seamless customer experience. Ensure accurate documentation of all customer...

Our Field Service Operations team is responsible for providing technical support to drive the success of our customers at Aristocrat Gaming. As a Field Service Technician, you will be part of a team with employees across the United States and Canada. Our team prides itself on Aristocrat’s people-first culture and bringing fun and passion into the work we do daily. Whether it’s driving to a casino, troubleshooting a problem, or installing a new cabinet, we always bring the power of play to life. If you enjoy solving problems, working with a team, and engaging with customers, this is the role for you! We are in search of a hardworking, customer-focused Field Service Technician to join our upbeat team in Field Operations. As a Field Service Technician for Aristocrat Gaming, you will be responsible for troubleshooting, converting, installing, maintaining, repairing, and removing gaming machines, signs, and gaming controllers with little assistance. You will bring immediate value to...

At Aristocrat, our mission is to bring happiness to life through the power of play. We lead the gaming content and technology industry. Our culture values creativity, innovation, and excellence. Our team aims to make a meaningful impact on gaming. We seek a Systems Engineer to help achieve our ambitious goals. This role ensures the stability, integrity, and efficiency of our Information Systems. It supports our core business functions. If you are passionate about cloud operations and application deployment, this opportunity is for you in a dynamic, collaborative environment. What You'll Do Collaborate and lead the implementation of scalable and robust infrastructure and applications that align with business objectives. Evaluate existing systems and propose improvements to efficiency, performance, and reliability. Deliver sophisticated technical assistance and management of crucial infrastructure systems such as Azure Local, Okta, Windows Server and Desktop Operating Systems,...

Are you ready to join a world-class team and take your logistics career to the next level? At Aristocrat, we're seeking an exceptionally skilled and ambitious Global Logistics Lead to help us flawlessly implement our logistics strategy across our global network. You'll have the opportunity to lead and innovate in a role that directly influences our mission and success! What You'll Do Lead the implementation of global logistics strategy across carriers and third-party logistics providers, translating business objectives into clear priorities and actions. Direct and support designated quarterly business reviews (QBRs), handling agendas, scorecards, presentations, action logs, follow-ups, and accountability for agreed commitments. Develop and nurture constructive logistics partner collaborations by holding routine meetings, discussing performance, managing challenges, and planning service upgrades. Serve as the main contact for recurring or systemic carrier and service-provider...