Bally's Interactive

Responsibilities: Deliver outstanding player support on Risk & Fraud matters, including account issues, verification, and document reviews.   Review alerts and player activity to detect and prevent fraud across our sportsbook and casino platforms. Conduct account due diligence using back-office tools to identify suspicious or unusual player behaviour. Investigate escalations from Payments, KYC, Customer Support, Compliance, and VIP teams. Monitor daily reports to spot and mitigate fraudulent or suspicious activity across player accounts. Analyze deposits, withdrawals, sportsbook wagering, casino play, and other account activity to identify potential risk and determine when additional verification is needed. Track and document accounts requiring reporting to state authorities and regulatory bodies. Identify emerging fraud trends and player behaviour patterns, keeping Supervisors, Team Leads, and Managers informed. Prepare Suspicious...

BI Developer  Malta Based role working out of the Msida office(3 days a week in office) Who we are  Bally’s Intralot is a newly formed company established through the combination of Intralot and Bally’s International Interactive, positioning the group as a top iGaming operator and a leading global provider of lottery solutions. Bally’s Intralot is uniquely positioned across digital online gaming markets, lottery, iLottery, and sports betting. Operating at the intersection of technology, regulation, and entertainment. We are optimally positioned to capitalise on strong global growth trends driven by digital adoption and regulatory expansion across lottery and iGaming markets. Well, what about the team? You'll be joining our Business Intelligence team based in Malta working hybrid 3 days a week in office , working alongside talented BI Developers, Data Engineers, Data Product Owners and stakeholders from across the business. We partner with teams including...

Please note that this position has access to customers details – therefore requires employees to be able to obtain and maintain licensing in all jurisdictions Bally’s operates in. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these background checks upon a successful job offer. This will be done in a confidential manner, and solely for the purposes of verification. Responsibilities: Understanding and addressing their needs, complaints, or other issues with products or services. Responding efficiently and accurately to contacts, explaining all possible solutions courteously and professionally. Engaging in active listening with callers, confirming or clarifying information, and diffusing angry clients. Utilizing software, databases, scripts, and tools appropriately. Understand and strive to comply or exceed call center metrics while providing excellent customer service. Being a part of and actively...

This role is a current vacancy , and we are actively seeking a candidate to join the team. Responsibilities:  Own Braze as the technical and product SME, driving platform strategy, configuration, and best practices.   Build and maintain integrations connecting Braze with player accounts, sportsbook, casino, CRM, data platforms, and third-party services. Design player data models, events, attributes, segments, subscriptions, and environments to support personalised engagement. Lead Braze implementations and migrations, ensuring reliable data, smooth cutovers, and minimal disruption to player communications. Build pipelines that keep player profiles, wagering activity, events, and segments accurate and up to date. Partner with CRM, Marketing, and Product to turn player engagement requirements into scalable technical solutions. Monitor platform usage, campaign performance, deliverability, and data consumption to identify opportunities and improve effectiveness....

Responsibilities: Review commercial performance for all product categories to ensure revenue and profit targets are achieved Define and deliver against Content roadmaps, working in partnership with the Commercial Content Unit Work with Central Product teams to outline opportunities and requirements for Product development, in line with the Product strategy and business objectives for the North American commercial unit Champion the creation of Product focused Marketing activities with Acquisition and Retention teams to ensure that the Commercial objectives and performance of the business are optimized Report of content performance to key stakeholders on a frequent basis, including the review and optimisation of the Casino Lobby, of Branded and Exclusive content, Jackpot performance, Rewards utilisation and performance Track competitor game offerings, USPs, and promotions Liaise with Marketing and VIP on casino specific promotions and bonusing   Salary:...

Responsibilities: Coordinate and execute CRM campaigns and communications across multiple brands, markets, products, and customer segments. Partner with Content, Design, and BI teams to brief creative, copy, and data requirements and ensure high-quality campaign execution. Build and launch campaigns across key channels, including email, push notifications, and direct mail. Identify and implement AI-driven solutions to automate CRM workflows, improve efficiency, and enhance customer engagement. Develop and execute ongoing testing strategies to optimize campaign performance and communications. Partner with BI and Insights teams to analyze and report on campaign results. Maintain visibility of current and upcoming lifecycles and campaigns across relevant stakeholders. Support Casino and Sports Retention teams with the implementation of new technologies, processes, and testing methodologies. Collaborate with Retention and cross-functional teams to...

Responsibilities: Partner with teams across the business to identify opportunities to grow Bally’s Interactive and improve the player experience. Work closely with Marketing and Product teams to understand business priorities and translate them into meaningful analytical opportunities. Analyze data from multiple sources to uncover trends, opportunities, and actionable insights. Provide analysis and recommendations to help improve acquisition, conversion, and retention across Sports and iGaming products. Support the NA Marketing Leadership Team with data-driven insights to inform business and marketing decisions. Use creative thinking and analytical techniques to identify opportunities to improve business and product operations and the onsite player experience. Explore new software, tools, and analytical techniques to enhance the quality and effectiveness of analysis. Identify opportunities to improve existing processes and incorporate data more...

Job title: Senior Accountant Salary range: 90,000 - 120,000 CAD Location: Toronto, 2 days required in office p/w.  Who we are  Bally’s Intralot is a newly formed company established through the combination of INTRALOT and Bally’s International Interactive, positioning the group as a top iGaming operator and a leading global provider of lottery solutions.  Bally’s Intralot is uniquely positioned across digital online gaming markets, lottery, iLottery, and sports betting. Operating at the intersection of technology, regulation, and entertainment. We are optimally positioned to capitalize on strong global growth trends driven by digital adoption and regulatory expansion across lottery and iGaming markets.   Well, what about the team? As our Senior Accountant , you will be at the very centre of our global finance operations. Reporting to the Director of Statutory Reporting, you won’t just be "doing the books" you will be driving the group consolidation processes...

Principal Duties and Responsibilities: Sportsbook Cashier provides prompt, courteous, accurate and overall exceptional service to guests. Accepts bets and writes tickets for all sporting events from guests in a professional and courteous manner, utilizing a sports computer system. The Sportsbook Cashier receives sport tickets from guests and pays guests who present winning tickets and vouchers utilizing a sports computer system. Maintains and balances a till for use in issuing and redeeming tickets and vouchers including following void procedures and cash handling procedures. The Sportsbook Cashier maintains a neat and well-stocked window for the next shift. Process and maintain accurate transactions and reconciliations. Must know all terms and conditions pertaining to sports wagering. Must be fully aware of all lines and odds in the new Sportsbook. Accurately and thoroughly complete all requisite Company, federal, state, tax, and/or gaming regulation...

This role is a current vacancy , and we are actively seeking a candidate to join the team. Responsibilties: Month-End & Financial Close Prepare and post monthly journal entries with solid supporting documentation to back every move Support month-end, quarter-end, and year-end close processes, making sure everything is recorded accurately and on time Keep documentation organized and audit-ready at all times Account Reconciliations Perform monthly balance sheet account reconciliations and investigate discrepancies before they become bigger problems Monitor account activity to ensure balances are accurate, properly supported, and telling the right story Escalate issues when needed and see them through to resolution Internal Controls & Compliance Adhere to internal control policies and ensure compliance with accounting standards  Maintain thorough documentation to support audits and financial reviews Keep an eye out for opportunities to...

Ignite Your Career Where Innovation Leads the Way! Bally’s Interactive is redefining the future of entertainment by powering one of the world’s most dynamic entertainment ecosystems. We believe the customer experience is the product, and through technology and innovation, we create experiences that captivate and delight our customers. You’ll apply your expertise in sports betting, iGaming, live sports streaming, payments and fraud prevention, CRM, and gamification technologies. Whether your passion lies in data, AI, machine learning, user experience, security, or emerging tech, you’ll have the opportunity to grow, innovate, put your ideas to the test, and make a real impact. Join our team and elevate your career in a rapidly growing industry that rewards bold thinking, creativity, and innovation. Well, What About The Role? Bally's Interactive is looking for a Staff Accountant who will play a key role in keeping the financial operations and reporting of assigned entities...

Ignite Your Career Where Innovation Leads the Way! Bally’s Interactive is redefining the future of entertainment by powering one of the world’s most dynamic entertainment ecosystems. We believe the customer experience is the product, and through technology and innovation, we create experiences that captivate and delight our customers. You’ll apply your expertise in sports betting, iGaming, live sports streaming, payments and fraud prevention, CRM, and gamification technologies. Whether your passion lies in data, AI, machine learning, user experience, security, or emerging tech, you’ll have the opportunity to grow, innovate, put your ideas to the test, and make a real impact. Join our team and elevate your career in a rapidly growing industry that rewards bold thinking, creativity, and innovation. Well, What About The Role? We are looking for a professional Call Center Representative to provide our customers with the best possible service. In this role you will answer...

Why Bally's? Bally’s Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally’s Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform. With 10,600 employees, the Company’s casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana. Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (“Queen”), the above...

Who we are? Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence. It currently owns and manages 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and has access to OSB licenses in 18 states. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, online gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.  With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games and 3,800 hotel rooms. Upon completing the construction of a permanent casino facility in Chicago, Bally's will own and/or manage 15 casinos across 10 states. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana. Its shares trade on the New York Stock Exchange under the ticker symbol "BALY".  Well, what about the team? We are looking for a...