Bally's Interactive

Please note that this position has access to customers details – therefore requires employees to be able to obtain and maintain licensing in all jurisdictions Bally’s operates in. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these background checks upon a successful job offer. This will be done in a confidential manner, and solely for the purposes of verification. Responsibilities:  Monitor transactions and spot suspicious or unusual activity before it impacts gameplay. Team up with payment providers to solve operational puzzles and customer queries in real-time. Test and launch new payment solutions that make depositing and withdrawing even faster and easier. Investigate and resolve player payment inquiries with empathy and precision. Analyze chargebacks and disputes, because every number tells a story. Look for smarter, smoother ways to enhance customer experience while reducing...

Please note that this position has access to customers details – therefore requires employees to be able to obtain and maintain licensing in all jurisdictions Bally’s operates in. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these background checks upon a successful job offer. This will be done in a confidential manner, and solely for the purposes of verification. Responsibilities: Maintain and provide outstanding Customer Service Levels with any AML related items. Review alerts and triggers, investigate activity, and make confident calls on what’s suspicious. Run due diligence checks (PEP, sanctions, account reviews) using our back-office tools. Jump in on escalations from Payments, KYC, Customer Support, Compliance, and VIP. Monitor daily reports to spot fraud, odd behavior, or anything that feels “not quite right.” Analyze player transactions and gameplay, requesting verification when needed....

Please note that this position has access to customers details – therefore requires employees to be able to obtain and maintain licensing in all jurisdictions Bally’s operates in. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these background checks upon a successful job offer. This will be done in a confidential manner, and solely for the purposes of verification. Responsibilities: This role will be responsible for carrying out the day-to-day processes within the KYC Team Monitor and action all ingoing and outgoing verification activity Ensure with the KYC team, ensure group ‘Know Your Customer’ (KYC), AML (Anti-Money Laundering) and Responsible Gaming strategy is performed in line with regulatory compliance requirements Deal with incoming KYC related escalations from Customer Service Process member Cash Out requests in line with Group AML and KYC policies Monitor 3rd party payment systems to identify...

We are looking for a talented Product Designer to help create intuitive and impactful product experiences across our customers' journey with Bally Sports Live. Product designers at Bally's Media play a central role in the product development process, partnering with Product Management and Engineering to solve customer problems in an agile environment. You will be involved in every aspect of the product development process, from early discovery and user testing through to tweaking pixels right before launch. You bring a craft-focused eye, balancing strategic user goals with strong visual taste. Bally Sports Live competes for attention in living rooms and on phones against the most polished consumer products in the world, and our customers hold us to that standard. You are passionate about working with customers and building empathy with users, and about collaborating with cross-functional teammates to craft engaging and intuitive experiences across TV, mobile, and web....

Please note that this position has access to customers details – therefore requires employees to be able to obtain and maintain licensing in all jurisdictions Bally’s operates in. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these background checks upon a successful job offer. This will be done in a confidential manner, and solely for the purposes of verification. Responsibilities: Understanding and addressing their needs, complaints, or other issues with products or services. Responding efficiently and accurately to contacts, explaining all possible solutions courteously and professionally. Engaging in active listening with callers, confirming or clarifying information, and diffusing angry clients. Utilizing software, databases, scripts, and tools appropriately. Understand and strive to comply or exceed call center metrics while providing excellent customer service. Being a part of and actively...

Please note that this position has access to customers details – therefore requires employees to be able to obtain and maintain licensing in all jurisdictions Bally’s operates in. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these background checks upon a successful job offer. This will be done in a confidential manner, and solely for the purposes of verification. Responsibilities: Understanding and addressing their needs, complaints, or other issues with products or services. Responding efficiently and accurately to contacts, explaining all possible solutions courteously and professionally. Engaging in active listening with callers, confirming or clarifying information, and diffusing angry clients. Utilizing software, databases, scripts, and tools appropriately. Understand and strive to comply or exceed call center metrics while providing excellent customer service. Being a part of and actively...

Responsibilities: Digital Media Plan, execute, and optimize programmatic, mobile/UA, and CTV/OTT campaigns that drive new customer acquisition Manage always-on and campaign budgets, reallocating spend in-flight based on performance Own audience strategy: first-party data, lookalikes, contextual, and state-specific segmentation for regulated markets Negotiate with agencies, networks, and platforms to secure premium inventory and stay ahead of product changes Traditional & Offline Media Plan and manage OOH, TV, and radio campaigns tied to launches, promotions, and the sports calendar Negotiate rates and placements with media vendors and manage flighting Time offline media to amplify key digital acquisition moments Measure offline impact through geo-lift, search lift, and promo code attribution Cross-Channel Planning Own the end-to-end paid media budget, forecasting spend and new customer volume by channel Partner with Creative, Brand,...

We are looking for a talented Senior Platform Product Manager to drive the evolution of Bally’s Media’s backend video and content delivery systems, ensuring that our platform capabilities stay in lockstep with our consumer-facing product roadmap. This role will also play a key role in how our apps integrate with the larger Bally ecosystem of apps and systems to as we work toward a unified app experience. You’ll own the strategy and execution for the foundational systems that power Bally Sports Live and Stadium, including our video pipeline, CMS, APIs, and service integrations. Your work will directly impact how quickly new content, features, and interactive experiences can be built, published, and scaled across our mobile, web, and CTV platforms that delight our fans and drive engagement, retention and viewership. You’ll work closely with consumer-facing product and engineering teams (internally and externally), back end and broadcast engineering teams, ideal for a PM...

This role will be part of Bally Media, a Bally's Interactive company, that operates the Bally Sports Live and Stadium sports streaming services. Bally Sports Live reimagines how fans experience live sports through free streaming apps built around real-time interactive communities, free-to-play games, and rewards. Stadium is a free ad-supported streaming (FAST) sports network distributed through partners including Samsung TV Plus, Amazon Fire TV, Prime Video, LG Channels, Vizio WatchFree+, Tubi, YouTube TV, DirecTV, and Fubo. Together, the two platforms bring fans live events and re-airs from Minor League Baseball, the Savannah Bananas, Bare Knuckle Fighting Championship, Bare Knuckle Boxing, Pro Fighters League, AVP Pro Beach Volleyball, and more. We're looking for a DevOps Engineer to drive the modernization, scalability, and reliability of our infrastructure across AWS and on-prem environments. Reporting to the Director, Platform Engineering, you'll work closely with software...

This role is a current vacancy , and we are actively seeking a candidate to join the team. Responsibilities: Own and evolve the test strategy, setting the gold standard for quality across teams. Partner with Engineers, Product Managers, and stakeholders to build and approve smart, risk-based test plans. Shape testing approaches early during discovery, planning, and refinement stages. Lead end-to-end quality efforts across sportsbook, casino, and platform initiatives. Champion a culture of quality, helping teams embed testing into everything they do. Drive collaboration with QA Leads and cross-functional teams across the business. Build and maintain dashboards, metrics, and KPIs to measure quality and release health. Improve QA processes, tools, and frameworks to boost speed, coverage, and confidence. Support testing, troubleshooting, bug triage, prioritization, and defect management. Balance delivery needs with technical excellence, player experience, and...

Responsibilities: Lead the Sportsbook Retention function: engagement, promotions, retention, comms, and product marketing across Bally Bet and MONOPOLY Sportsbook. Set the retention strategy across every North American market, using data and player insight to drive engagement, loyalty, and lifetime value. Partner cross-functionally with Sports Ops, CRM, Creative, Brand, VIP, Insights, and Product to build standout player experiences. Harness AI and emerging tech to personalize journeys, automate workflows, and sharpen promo performance. Own the promotional calendar and tentpole campaigns, timed to the biggest moments in sports. Measure what matters, partner with Insights to track retention, engagement, revenue, and LTV. Pioneer new retention mechanics and tools with Product and MarTech to keep our player experience ahead of the pack. Manage key partner relationships (White Hat, Kambi) to get more out of our tech stack. Run multi-channel lifecycle campaigns with...

This is a builder's seat: as VP, Business Development, you'll own Telescope's growth strategy and revenue performance across the vertical, as the first dedicated hire in this space. You're not inheriting a playbook, you're writing it. You'll own both the selling and the building, personally closing the deals that matter while standing up the team and pipeline that turn early wins into a scaled, repeatable business. If you want a senior sales leadership role where the ceiling is set by you, not by someone else's org chart, this is it. Responsibilities: Lead from the front: prospect, pitch, and close senior relationships with experiential agencies and brand-side marketing leaders, personally. Own the revenue strategy, forecast, and execution for the entire Brands and Agencies vertical. Build the experiential vertical from the ground up, backed by the wider BD org, and grow a professional, agency-focused sales team around you as you scale. Shape positioning, packaging, and...

About us Bally’s Intralot is a newly formed company established through the combination of Intralot and Bally’s International Interactive, positioning the group as a top iGaming operator and a leading global provider of lottery solutions.   Bally’s Intralot is uniquely positioned across digital online gaming markets, lottery, iLottery, and sports betting. Operating at the intersection of technology, regulation, and entertainment. We are optimally positioned to capitalise on strong global growth trends driven by digital adoption and regulatory expansion across lottery and iGaming markets. Well, what about the team?   Our Customer Support Advisors play a pivotal role in ensuring our players receive a world-class experience at every turn. Our fun and fast-paced contact centre supports players across the UK, Ireland, Europe and a growing number of international markets, so the enquiries reaching you are as varied as the people behind them: payments and verification,...

This role is a current vacancy , and we are actively seeking a candidate to join the team. Responsibilities:  Own Braze as the technical and product SME, driving platform strategy, configuration, and best practices.   Build and maintain integrations connecting Braze with player accounts, sportsbook, casino, CRM, data platforms, and third-party services. Design player data models, events, attributes, segments, subscriptions, and environments to support personalised engagement. Lead Braze implementations and migrations, ensuring reliable data, smooth cutovers, and minimal disruption to player communications. Build pipelines that keep player profiles, wagering activity, events, and segments accurate and up to date. Partner with CRM, Marketing, and Product to turn player engagement requirements into scalable technical solutions. Monitor platform usage, campaign performance, deliverability, and data consumption to identify opportunities and improve effectiveness....

This role is a current vacancy , and we are actively seeking a candidate to join the team. Responsibilities:  Own the technical direction of the process automation portfolio, including architecture, standards, patterns, and technology choices.   Partner with business teams to identify automation opportunities, map processes, and translate them into technical designs and delivery plans. Design and build AWS automation services and workflows using Node.js and/or Python, including event-driven pipelines, scheduled jobs, multi-step workflows, and system integrations. Create solution designs covering architecture, data flows, failure and retry strategies, and rollback plans. Partner with DevOps on deployment, infrastructure as code, environments, secrets, cost control, and production readiness. Champion engineering standards across code quality, testing, observability, error handling, and documentation. Build monitoring and alerting from day one and lead incident...

  ESSENTIAL FUNCTIONS Enter daily information into revenue audit report forms and run back-up reports  Prepare journal entries, track coupons used on property, sort and record complimentary receipts  Reconcile accounts on a regular basis  Assist with the monitoring of all financial activities on property with respect to revenue accounting to ensure that all applicable laws, rules, regulations, and controls of the company, and any applicable commissions (e.g., Federal and State Tax Commissions, Gaming Commission) are enforced throughout the Revenue Accounting operations of the Finance department  Evaluate various situations with respect to revenue audits and determine how best to handle same  Ensure a maximum level of company-wide service and satisfaction in the area of revenue accounting is achieved and maintained  Attend regularly scheduled departmental meetings  Held accountable for the accuracy and thoroughness of departmental records and reports...

BI Developer  Malta Based role working out of the Msida office(3 days a week in office) Who we are  Bally’s Intralot is a newly formed company established through the combination of Intralot and Bally’s International Interactive, positioning the group as a top iGaming operator and a leading global provider of lottery solutions. Bally’s Intralot is uniquely positioned across digital online gaming markets, lottery, iLottery, and sports betting. Operating at the intersection of technology, regulation, and entertainment. We are optimally positioned to capitalise on strong global growth trends driven by digital adoption and regulatory expansion across lottery and iGaming markets. Well, what about the team? You'll be joining our Business Intelligence team based in Malta working hybrid 3 days a week in office , working alongside talented BI Developers, Data Engineers, Data Product Owners and stakeholders from across the business. We partner with teams including...

Responsibilities: Partner with teams across the business to identify opportunities to grow Bally’s Interactive and improve the player experience. Work closely with Marketing and Product teams to understand business priorities and translate them into meaningful analytical opportunities. Analyze data from multiple sources to uncover trends, opportunities, and actionable insights. Provide analysis and recommendations to help improve acquisition, conversion, and retention across Sports and iGaming products. Support the NA Marketing Leadership Team with data-driven insights to inform business and marketing decisions. Use creative thinking and analytical techniques to identify opportunities to improve business and product operations and the onsite player experience. Explore new software, tools, and analytical techniques to enhance the quality and effectiveness of analysis. Identify opportunities to improve existing processes and incorporate data more...

Principal Duties and Responsibilities: Sportsbook Cashier provides prompt, courteous, accurate and overall exceptional service to guests. Accepts bets and writes tickets for all sporting events from guests in a professional and courteous manner, utilizing a sports computer system. The Sportsbook Cashier receives sport tickets from guests and pays guests who present winning tickets and vouchers utilizing a sports computer system. Maintains and balances a till for use in issuing and redeeming tickets and vouchers including following void procedures and cash handling procedures. The Sportsbook Cashier maintains a neat and well-stocked window for the next shift. Process and maintain accurate transactions and reconciliations. Must know all terms and conditions pertaining to sports wagering. Must be fully aware of all lines and odds in the new Sportsbook. Accurately and thoroughly complete all requisite Company, federal, state, tax, and/or gaming regulation...

Why Bally's? Bally’s Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally’s Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform. With 10,600 employees, the Company’s casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana. Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (“Queen”), the above...