18 jobs found in gibraltar

Customer Service Team Leader (Asia) | Gibraltar | On-site We are BVGroup a dynamic team that's shaping the future of online sport betting and gaming. We're dedicated to fostering a culture of innovation and excellence and as a leading global brand, we're committed to delivering top-tier products and services to our customers. Purpose of the role: We are looking for a proactive and driven Customer Service Team Leader to oversee daily operations and lead a team of customer service agents in a 24/7 environment. The Team Leader will ensure that service level agreements (SLAs) are met, agent performance is optimized, and continuous improvements are implemented to enhance service delivery.   This role is critical in supporting both operational excellence and employee development, requiring flexibility and a commitment to maintaining high standards of service at all hours. Key Responsibilities: Shift Supervision: Actively monitor daily shift...

Acquisition Executive | Gibraltar | On-site We are BVGroup a dynamic team that's shaping the future of online sport betting and gaming. We're dedicated to fostering a culture of innovation and excellence and as a leading global brand, we're committed to delivering top-tier products and services to our customers.   Purpose of the role The Acquisition Executive will be primarily responsible for setting up, optimising and reporting on all Acquisition marketing activities for the ROW business. This role will support the Acquisition Manager to deliver campaigns across various display platforms (Income Access, programmatic advertising, ASO, Appsflyer, etc) to support business KPIs to continue to scale and grow ROW further. Key responsibilities / duties Support the marketing team with day-to-day execution and planning of marketing activity (including Income Access, programmatic advertising, in-app advertising etc).   Onboarding and Commission Set up...

Marketing Compliance Manager | Gibraltar | On-site We are BVGroup a dynamic team that's shaping the future of online sport betting and gaming. We're dedicated to fostering a culture of innovation and excellence and as a leading global brand, we're committed to delivering top-tier products and services to our customers.   Purpose of the role: The objective of this role is to support the Head of Compliance (GB) with ensuring the licensing objectives in relation to offering gambling services in a fair and open and socially responsible way are upheld. Working closely with the Marketing team to ensure all customer facing products and propositions are compliant with the prevailing licensing obligations and regulatory codes and consistent with BVGroup policy and risk mitigation frameworks. Forming a key part of this role, the Marketing Compliance Manager will conduct regular reviews of digital acquisition content, promotions, CRM communications, terms and...

Customer Service Agent | Gibraltar | On-site We are BVGroup a dynamic team that's shaping the future of online sport betting and gaming. We're dedicated to fostering a culture of innovation and excellence and as a leading global brand, we're committed to delivering top-tier products and services to our customers. We need a Customer Service Agent to join our team here in our Gibraltar office, to assist in dealing with all aspects of customer service in a professional manner via Chat, Email, and call-backs always ensuring a professional company image through customer interaction. What you will be doing: Dealing with customer messages, whilst ensuring department quality expectations are met. Prioritising your workload so customer contacts are dealt with within a required SLA. Working off your own initiative to allocate emails to oneself and action as required rather than being delegated. Dealing with daily allocated tasks and communicating problems with the site...

Senior Display Marketing Executive | Gibraltar | On-Site We are BVGroup a dynamic team that's shaping the future of online sport betting and gaming. We're dedicated to fostering a culture of innovation and excellence and as a leading global brand, we're committed to delivering top-tier products and services to our customers. We are looking for a  Senior Display Marketing Executive  to lead the execution, optimisation, and reporting of programmatic display and video campaigns across multiple platforms and brands. Reporting to the Display Marketing Manager, you will take ownership of campaigns across platforms such as The Trade Desk, Xandr, Amazon Ads, Taboola, and more. You’ll be responsible for ensuring operational excellence, campaign performance, and innovation in execution. As a senior member of the team, you’ll guide junior team members and help shape best practices, test strategies, and overall media effectiveness. This position also requires the Senior Executive...

We’re not your average online casino. At MrQ, we’re building a bold, player-first brand that’s shaking up the gaming scene. Since 2018, we’ve grown fast by doing things differently—think award-winning platform, zero wagering, and a tone of voice that doesn’t take itself too seriously.     We’re on the hunt for a Brand & Sponsorship Executive to help bring MrQ to life in the wild. From leading sponsorships and partnerships to amplifying our brand through PR and earned media, you’ll play a key role in how we show up, what we say—and who hears it. If you're part-strategist, part-hype-builder and you love seeing your work in front of thousands (or millions) of people, this one's for you.   What You Will Do Lead and support brand partnerships, sponsorships, and PR strategy. Ensure activations show up in high-impact spaces and deliver maximum reach and brand impact. Manage the...

Content Executive (Asia) | Gibraltar | Onsite We are BVGroup a dynamic team that's shaping the future of online sport betting and gaming. We're dedicated to fostering a culture of innovation and excellence and as a leading global brand, we're committed to delivering top-tier products and services to our customers. The Content Executive will be accountable for the content displayed across our Asia websites, ensuring it’s accurate and in conjunction with the major sports and events for the targeted audience. They will also be responsible for the customer interaction with our existing products by taking ownership of the configurations and display of them. We now need a Mandarin speaking content executive to collaborate cross functionally with Commercial Teams, Product, Creative and Technology teams to ensure strategy alignment. Key Responsibilities / Duties: Responsible for the upkeep and management of the Asia sites, ensuring the key sporting...