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2 Customer Experience jobs

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2UP
Jun 25, 2026
Full time
Operations Specialist (Chinese & English Speaking)
2UP Remote
Who We Are: 2UP is a brand new and exciting online casino and sportsbook. We are a spin off from one of the most well known brands that has been a principal sponsor of English Premier League football teams. Our focus is on the next generation of iGaming with an emphasis on cryptocurrency, original games, sports and esports for the global stage.   T he Role: We are looking for a detail-oriented and proactive Casino/Sportsbook Operation Specialist to join our growing online crypto casino and sportsbook team. This role is not limited to sports configuration but also involves managing end-to-end sportsbook operations, ensuring accurate market setup, monitoring real-time events, and collaborating with multiple departments to deliver a seamless betting experience to our players. You will play a key role in supporting the success of our sportsbook product, optimizing operational processes, and ensuring the platform runs efficiently across different sports and...
2UP
Apr 17, 2025
Full time
CRM Retention Manager (Chinese and English Speaking)
£47,000 - £78,000 yearly
2UP Remote
Who We Are: 2UP is a brand new and exciting online casino and sportsbook. We are a spin off from one of the most well known brands that has been a principal sponsor of English Premier League football teams. Our focus is on the next generation of iGaming with an emphasis on cryptocurrency, original games, sports and esports for the global stage.   The Role: We are seeking a highly skilled and data-driven CRM Retention Manager to lead our player retention strategies in 2UP. The ideal candidate will be responsible for managing the full player lifecycle, creating engaging promotions, overseeing customer and VIP support, and optimizing loyalty programs. This role requires a deep understanding of player behavior, data analysis, and retention marketing strategies to maximize player engagement and lifetime value. Preferred Candidate: An ideal CRM Retention Manager for an online crypto casino has a strong grasp of player behavior, segmentation, and...
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