Aristocrat
Lawton, OK, USA
The Field Engineer I, under general supervision, provides pre-sales, implementation, and post-sales support for Aristocrat gaming systems. Work with clients to provide troubleshooting and post installation support while complying with regulatory standards. Create after-action reports, monitor tribal changes, and maintain system setups for test labs. Work closely with compliance managers and gaming regulators. This role combines technical expertise with client-facing responsibilities, involving troubleshooting, system management, and working in a fast-paced, regulated industry. This role is primarily office-based with occasional exposure to casino environments, which may include noise and environmental conditions. What You'll Do Facilitates all Engineering communications with casinos. Recommends and approves all software installs/upgrades at casinos utilizing the Customer Requirements process. Demonstrates knowledge of industry. Demonstrates an elevated level of...