Responsibility's
- Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
- Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
- Adhere to policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals
- Perform the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program
- Assists in the development and planning of programs as they relate to special events, promotions, entertainment, awareness and media.
- Responsible for setting up and implementing all programs, promotions, and events.
- Assists in the preparation of submissions for IGB approval to ensure the accuracy of all necessary documentation as it pertains to each event.
- Assists in the creation and verification of promotional offers with casino systems.
- Assists in the execution of social media and digital media content strategy and implementation.
- Perform other duties as assigned
Qualifications:
- Must be 21 years of age or older
- Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
- Must have a high school diploma or equivalent
- Must know and comply with requirements of Title 31 Bank Secrecy Act as pertains to Credit/Player Services transactions as well as all Illinois Gaming Board regulations
- Excellent written and verbal communication skills
- High-level customer service skills are required
- Must be able to work weekends, weeknights, and holidays
Physical Requirements:
- Must be able to stand, sit, and walk for prolong periods of time (7+ hours).
- Occasionally lift and/or move up to 30 pounds.
- Read, write, speak and understand English
- Operate in mentally and physically stressful situations
Work Environment:
The work environment is fast-paced and contains bright lights, loud noise, and stressful situations.
Target Salary:
- Target Salary Range $16.00
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.