Sportsradar
Las Vegas, NV
Senior Technical Success Partner (US Operations) Location: Las Vegas, Nevada, USA
Department: Client Services & Care
Working Model: Shift-based, including weekends Role Overview The Senior Technical Success Management Partner is a hands-on technical support and operations role responsible for delivering advanced technical assistance, troubleshooting, and incident resolution for clients. Operating within Sportradar's global Client Services & Care organization, the role focuses on maintaining service continuity, resolving technical/operational issues, and ensuring timely operational support for our strategic and enterprise clients. The position requires strong technical expertise, analytical troubleshooting capabilities, and the ability to independently investigate complex issues across Sportradar's products, platforms, APIs, and data services. Working closely with regional L1/L2 Support, Technical Success Management, Product, and Engineering teams, the Senior...