2 project coordinator jobs found

As the CRM Country Lead for Spain, you will be pivotal in developing and executing CRM strategies designed to significantly enhance customer engagement, retention, and loyalty. Your role will involve leading the optimisation of the customer journey and elevating the overall experience for our Gaming Product customers. You will be responsible for the strategic planning and execution of Gaming CRM initiatives within the Spanish market whilst providing insights to optimise future campaigns and improve the customer experience. We are keen to welcome candidates for the role of CRM Country Lead based in our Malta office who will be reporting to the CRM Manager (Gaming) and work closely with senior management to support the short- and long-term objectives of the department. You will be able to operate independently but have a team player attitude and demonstrate a flexible and adaptable working style that responds quickly and efficiently under pressure. This is the perfect...

As Deputy Head of Sports CRM, you will work closely with the Head of Sports CRM to support the delivery of the CRM strategy across the global Sports business. You will oversee the day-to-day running of the Sports CRM department and provide leadership to CRM Coordinators, Country Leads, and Managers to ensure a high-quality customer experience. We are seeking a strategic and collaborative CRM leader to support the Head of Sports CRM in driving team development, operational excellence, and customer growth. In this role, you will oversee the delivery of CRM roadmaps across the customer lifecycle, with responsibility for reducing churn, increasing yield, and improving customer satisfaction through relevant, personalised, and cost-effective communications. You will work closely with stakeholders across Gaming CRM, Product, Trading, Operations, and Marketing to shape customer journeys, optimise campaign performance, support product launches, and champion a data-driven, test-and-learn...