Aristocrat
Sofia, Bulgaria
Are you eager to become part of a top-tier IT team at Aristocrat, where your career will grow and you will thrive in an inclusive, vibrant setting? Aristocrat’s mission is to Bring Happiness to Life Through the Power of Play, and we encourage our employees to perform at their highest level each day. As an IT Onsite Support Engineer located in Sofia, you will lead support for global IT efforts and offer remarkable technical help. This opportunity offers a fast-paced, cooperative work environment where you will be essential in maintaining excellent customer service and technical knowledge. What You'll Do Provide 2nd-level onsite support, including device builds, rebuilds, backups, deployments, and technology refreshes. Manage service requests and incidents through various channels: in-person, email, and live Zoom meetings. Deliver concierge IT support services specifically for executives. Facilitate IT inductions for new hires, ensuring timely access and IT knowledge...
