Aristocrat thrives on collaboration and innovation to achieve success. Our mission to spread happiness through play is a dedication that fuels our culture and worldwide influence. As the Global Cash Application Lead at the India AR Delivery Hub, you will be key to seamless operations and maintaining excellence and efficiency. This position offers an outstanding global role with the responsibility to lead a team essential to our financial results. Become part of an ambitious, world-class team eager to create impact!
Lead cash application processing for supported regions, including cash posting, lockbox/bank file review, remittance matching, unapplied cash clearing, and short-pay identification.
Supervise cash application queues, ensure SLA adherence, conduct quality checks, and manage aging of unapplied cash across Americas and APAC support.
Build standardized SOPs, controls, handoffs, and critical issue paths between India Cash Application, regional collections teams, billing, and AR Resolution.
Collaborate with Regional Managers on collections, allocations/cash application dependencies, and coordinate with the India Hub Manager for capacity planning.
Identify posting issues, remittance gaps, deduction indicators, and unresolved items requiring handoff to collections or AR Resolution teams.
Apply approved AI-enabled tools and workflow automation to identify unmatched receipts, duplicate payments, missing remittance, unapplied cash trends, and exception patterns.
Support automation of cash application dashboards, SLA reporting, queue prioritization, and quality checks while maintaining appropriate review controls.
Partner with the India Hub Manager and regional AR leaders to uncover automation opportunities that minimize manual matching, boost posting accuracy, and hasten unapplied cash resolution.
Experience in accounts receivable cash application, cash allocation, remittance processing, unapplied cash management, or order-to-cash shared services.
Strong understanding of AR subledger, payment matching, lockbox/bank files, customer remittance, deductions/short-pays, and reconciliation dependencies.
Proven experience leading daily workflow, training others, monitoring SLAs, and improving process quality in a shared-services or global delivery environment.
Outstanding ability to identify issues and develop solutions to improve cash application processes.
Ambitious approach with a focus on continuous improvement and automation.
Ability to collaborate effectively with regional managers and cross-functional teams.
Excellent communication and leadership skills.
Proficiency in using AI and automation tools for process improvement.
Strong analytical skills and attention to detail.
A minimum of 2+ years of relevant experience.
Esta descripción del puesto puede haber sido revisada y optimizada mediante herramientas de inteligencia artificial con el fin de mejorar su claridad, coherencia e inclusión. En cualquier caso, todo el contenido final, los requisitos del puesto y las decisiones de contratación están sujetos a la revisión y aprobación de Aristocrat.
Ofrecemos un paquete integral de remuneración y beneficios diseñado para seguir siendo competitivo en el mercado, apoyar tu bienestar y reconocer tu contribución a nuestro éxito. Nuestro enfoque se basa en una filosofía de remuneración por desempeño, recompensando el impacto individual. Tu paquete de compensación específico se determinará en función de factores como tus habilidades, experiencia, cualificaciones y ubicación.
Dependiendo de tu puesto y ubicación, podrás optar a bonificaciones e incentivos anuales, beneficios de salud y bienestar, tiempo libre remunerado, planes de jubilación, cobertura de seguros y otros beneficios locales o establecidos por la legislación aplicable.
Los detalles específicos sobre la compensación y los beneficios para este puesto se tratarán durante el proceso de selección.
Who We Are
Aristocrat is a global entertainment and gaming content creation company, powered by technology and focused on sustainability. We offer a diverse portfolio of products and experiences across regulated land-based gaming, regulated online real money gaming, iLottery and free-to-play social casino games.
Our businesses serve customers, operators and players around the world through both business-to-business and direct-to-consumer products. Through creativity, innovation and collaboration, our teams create experiences that entertain, inspire and bring joy to millions of players every day.
With more than 7,400 team members across 25+ locations globally, we are united by our shared values and mission of ‘bringing joy to life through the power of play’.
What We Do
Our business is made up of four distinct brands, each playing a unique role in shaping the future of play. From land-based and mobile gaming to online and interactive experiences, our teams work across brands to create world-class products, reach new audiences and make a global impact.
Our Brands
Aristocrat
Aristocrat is a global entertainment and gaming content creation company, powered by technology. Our teams support and enable our businesses worldwide, bringing strategic, operational and creative expertise together to deliver on our shared purpose.
Aristocrat Gaming
Aristocrat Gaming is a global leader in regulated land-based casino games, hardware and systems. From award-winning games and hardware to unique game mechanics and leading performance, our teams create experiences that players love, combining creativity, technology and deep industry expertise.
Product Madness
Product Madness is a leading mobile games studio and publisher. Our teams design and operate some of the world's most popular free-to-play social casino games, reaching millions of players across mobile platforms.
Aristocrat Interactive
Aristocrat Interactive is our regulated online real money gaming business, delivering land-based gaming systems, content and technology solutions for online RMG, with full-service offerings across iLottery, iGaming and sports in regulated markets. Our teams connect technology and creativity to power the next generation of interactive play.
Why Join Aristocrat
Play your future
At Aristocrat, you'll have the opportunity to shape experiences enjoyed by millions around the world while building a career that's uniquely your own.
Whether you're creating games, developing technology, supporting customers, driving innovation or enabling the business, you'll join talented teams who collaborate to solve challenges, achieve meaningful outcomes and shape the future of play.
From learning and development opportunities to global career paths, flexible ways of working and a people first mindset, we empower our people to grow, contribute and make an impact.
