Technical Account Manager

Are you ready to make a significant impact at Aristocrat, a leader in gaming content and technology? As our Technical Account Manager, you'll drive the flawless execution of iGaming products and initiatives across multiple markets. This key role guarantees products, features, and market launches are delivered on time, meet quality standards, and follow regulatory requirements. You'll represent Aristocrat confidently in a client-facing role, collaborating with Product, Engineering, Compliance, and Commercial teams. This is your chance to join an ambitious team committed to delivering world-class solutions!

What You'll Do

• Take full responsibility for the complete delivery of iGaming initiatives, encompassing product releases, integrations, client onboarding, and market launches.
• Coordinate cross-functional teams (Product, Engineering, Compliance, Commercial) to ensure synchronized progress according to plans and timelines.
• Track delivery progress, manage dependencies, and proactively resolve blockers.
• Ensure deliverables meet quality, regulatory, and operational standards.
• Act as a primary delivery point of contact for clients, operators, and external partners.
• Represent Aristocrat with confidence during client meetings, progress updates, and problem-solving conversations.
• Build strong, positive relationships with external collaborators, ensuring clear communication and expectation management.
• Manage delivery commitments and ensure transparent communication of timelines, risks, and changes.
• Support and coordinate market readiness activities, ensuring all delivery components (product, compliance, integrations) are aligned.
• Work with Compliance and Operations to ensure regulatory and certification requirements are met.
• Ensure readiness for the launch, including alignment with collaborators and resolution of any issues.
• Maintain clear visibility of delivery status, risks, and achievements through structured reporting.

What We're Looking For

• 5+ years of experience in delivery, program management, or project management, ideally within iGaming, gaming, or digital platforms.
• Proven experience managing end-to-end delivery in cross-functional environments.
• Experience working directly with external clients or partners in a delivery capacity.
• Strong understanding of software delivery lifecycles and Agile methodologies.
• Experience with regulated environments or working within required guidelines is highly desirable.
• Familiarity with tools such as Jira, Confluence, or similar delivery tracking systems.
• Client-facing confidence with excellent communication and collaborator management skills.
• Strong organizational and coordination skills, with attention to detail.
• Ability to prioritize tasks in a fast-paced environment.
• Proactive problem solver with strong risk management capability.

Join us at Aristocrat and play a pivotal role in delivering outstanding iGaming solutions to the market!

Cette description de poste a pu être révisée et améliorée à l’aide d’outils d’assistance basés sur l’intelligence artificielle afin d’en accroître la clarté, la cohérence et l’inclusivité. Tout le contenu final, les exigences du poste et les décisions d’embauche demeurent soumis à l’examen et à l’approbation de personnes responsables chez Aristocrat.

Philosophie de rémunération

Nous offrons un programme complet de rémunération et d’avantages sociaux conçu pour demeurer concurrentiel sur le marché, soutenir votre bien-être et reconnaître votre contribution à notre réussite. Notre approche repose sur un principe de rémunération au rendement qui récompense l’impact individuel. Votre programme de rémunération sera déterminé en fonction de facteurs tels que vos compétences, votre expérience, vos qualifications et votre lieu de travail.

Selon votre poste et votre lieu de travail, vous pourriez être admissible à des primes et incitatifs annuels, à des avantages liés à la santé et au bien-être, à des congés rémunérés, à des régimes de retraite, à une couverture d’assurance ainsi qu’à d’autres avantages locaux ou prévus par la loi.

Les détails précis de la rémunération et des avantages associés à ce poste seront discutés au cours du processus de recrutement.