4 jobs found in oklahoma

As a Field Engineer I, you will play a key role in supporting our gaming systems through pre-sales consultation, implementation, and post-sales technical support. This role is ideal for someone who thrives in dynamic environments and enjoys problem-solving, collaboration, and delivering exceptional service to clients. You'll lead and support projects across server, network, and software installations, working closely with cross-functional teams to ensure success. Job Requirements Serve as the primary technical contact for assigned customer sites, ensuring alignment with business needs. Plan, coordinate, and execute software installations, upgrades, and hardware configurations. Troubleshoot technical issues related to software, firmware, and hardware. Develop and manage project plans, ensuring timely execution. Provide post-installation support to maintain system stability and customer satisfaction. Collaborate with compliance stakeholders to ensure adherence to...

Our Field Service Operations team is responsible for providing technical support to drive the success of our customers at Aristocrat Gaming. As a Field Service Technician, you will be part of a team with employees across the United States and Canada. Our team prides itself on Aristocrat’s people-first culture and bringing fun and passion into the work we do daily. Whether it’s driving to a casino, troubleshooting a problem, or installing a new cabinet, we always bring the power of play to life. If you enjoy solving problems, working with a team, and engaging with customers, this is the role for you! We are seeking a passionate, customer-focused Field Service Technician to join our energetic team in Field Operations. As a Field Service Technician for Aristocrat Gaming, you will be responsible for troubleshooting, converting, installing, maintaining, repairing, and removing gaming machines, signs, and gaming controllers with little assistance. You will be an immediate value add to...

This role will require an individual that is an industry expert on all things Video Keno, Video Poker, Video Roulette, Video Slots and Video Blackjack, and Class II slot games, understanding the player dynamics as well as the necessary features that players are looking for. The right person will be able clearly define both the short and long term product roadmap and be able effectively communicate these as well as to sell the benefits of the chosen paths to the studio, the commercial team and to the sales team. This position will have critical roles in supporting commercial and sales, as well as leading the development of the product lines. The position will report to the Senior Director, Specialty Products in the Corporate Organization, and will work closely with the other Global Product Management Team members. What you'll do Drive content roadmaps and partner with our world class creative studios to make it happen. Key partner in building out strategy and roadmaps for...

As a Field Engineer II, you will serve as the primary technical contact for assigned customer sites, overseeing and coordinating complex technical projects. You will provide pre-sales consultation, implementation, and post-sales support of ATI gaming systems, ensuring system stability and customer satisfaction. This role requires strong project management skills, technical expertise, and the ability to work independently in fast-paced environments. Additionally, you will collaborate with cross-functional teams, mentor junior engineers, and help drive continuous improvement in system deployments. Job Requirements Act as the technical lead for assigned customer sites, ensuring project alignment with business needs. Plan, coordinate, and execute software installations, upgrades, and hardware/network configurations. Provide on-site and remote troubleshooting for software, firmware, and hardware issues. Manage project planning and resource allocation, ensuring timely...