13 jobs found in new south wales

Aristocrat Technologies is seeking a People & Culture HR generalist within the MyP&C Global Operations team for a fixed term Generalist scope of services work.  The successful candidate will own the generalist  tasks including managing employee relations queries . The candidate will have a high level of accountability for achieving operational results within the team. What You'll Do Foster positive employee relations and address employee concerns promptly and effectively. Handle employee relations issues, including conflict resolution, disciplinary actions, and grievance procedures. Provide guidance and support to managers on employee relations matters. Conduct exit interviews and analyze feedback to improve employee retention. Coordinate and conduct new employee orientations and onboarding processes. Ensure a smooth transition for new hires and provide ongoing support during their initial period. Administer and update HR policies and procedures to ensure...

Reporting into the Manager, Product Submissions, Submissions Officers are responsible for managing all product compliance requirements pertaining to Gaming Devices / Systems submissions and approvals by the various regional regulatory authorities in LBA or ANZ/EMEA(Europe/RSA)/APAC (Asia) that the company operates in and may potentially operate.  This role acts as the liaison on behalf of the company for all inquiries from gaming regulatory personnel, both technical and administrative, as they pertain to submissions for Gaming Devices / Systems. Product Submissions Officers will be supported by the Product Submissions Lead with guidance in day-to-day functions. In addition to the Manager, Product Submissions, Submissions Officers are supported by the Product Submissions Lead with guidance in day-to-day functions. Prepares basic submission packages for Aristocrat products.  Ensures the efficient, effective, and timely preparation, logging, and follow through of Aristocrat...

As a Group financial accountant within the Group Technical Accounting Team, the role has the responsibility to assist Aristocrat achieve its short-term business and long-term strategic objectives by providing excellent financial advice and technical accounting support and guidance to the Group (including offshore locations), upholding the financial integrity and profitability of the company.  This role is also responsible for assisting in the delivery of half and full-year statutory compliance, monthly financial reporting, adhering to all requirements of Accounting Standards, ASX, Corporations Act, and ASX listing rules, maintaining the integrity of the general ledgers across the Group, and providing financial analysis. What You will Do: Financial & Statutory Reporting Meet monthly Financial and Half Year and Year End reporting requirements Assist with the preparation of Half and Year End Statutory reports, and Audit Committee Reporting Ensure compliance...

We are looking for an experienced Logistics Coordinator with a strong focus on customer service excellence to coordinate shipments to our customers and manage return Logistics, and assist with supply chain activities. The Logistics Coordinator’s role is to ensure the effective, timely and management of shipments meet customer requirements and to lead and manage the positive experience of both internal stakeholders and external customers within the context of the Supply Chain, while demonstrating a commitment to a culture of continuous improvement, efficient logistics network, reduced logistics cost, and operational excellence. We are looking for a motivated team player who is solution-oriented, demonstrates initiative, and has an energetic approach with a focus on efficiency, accuracy, and attention to detail. Duties include but are not limited to: Job Requirements Coordinate outgoing shipments in line with each Jurisdiction's rules and regulations and aligned with...

We are seeking an ERP Data Specialist for a 12-month fixed-term contract in a hybrid role, requiring 2-3 days onsite at our Greystanes office. In this role, you will play a key part in ensuring the successful migration and validation of product Bill of Materials (BOM) and Engineering Change Management data into our new ERP environment. You will work cross-functionally with multiple stakeholders to analyze and manage large, complex data sets, ensuring alignment with customer, business, and regulatory/compliance requirements. What You’ll Do Analyse and cleanse data before migration and confirm field mapping accuracy between current and new ERP systems Validate new and as-is engineering change management processes and functionality Participate in design workshops with developers and SMEs Participate in all data migration workshops Review user stories and update as required based on business requirements Work with IT developers to ensure ERP functionalities...

You will be joining the Technology Group that is responsible for a cutting-edge technology for our gaming platforms, Game Development Kits, Tools, and Analytics Engine that are used in casinos around the world. Aristocrat's GDK Tools team is instrumental in supporting our global game studios and various departments in producing top-tier games. As a Software Engineer on the tools team, you will be responsible for the development and maintenance of tools that streamline the content creation process, making it easier for technical artists and software engineers to bring their game ideas to life. By bridging the gap between software and artistic domains, the GDK content creation tools empower software engineers, artists, and technical artists to collaborate seamlessly throughout the game development journey. What You'll Do Design, develop, and maintain software tools and features to streamline and enhance the game development pipeline. Be programming language agnostic,...

Working closely with the service teams and the Service Manager, the Field Service Technician is responsible for providing technical support to Aristocrat Customers. As a Field Service Technician, you will be part of the team working on all on-site installations, repairs, and maintenance. Diagnosing errors or technical problems and determining proper solutions, delivering customer service to exceed customer expectations in line with the Aristocrat Technologies Australia (ATA) Service initiatives What you'll do The following is a list of typical duties of a Field Service Technician. In addition to this, all employees are expected to follow all reasonable management directives to ensure operational needs are met. Customer & Technical Service Ability to manage day-to-day activities, including scheduling tasks, PM, and break-fix calls. Performing equipment upgrades, modifications and game changes to gaming equipment at customer sites, including when venues are closed...

The Animator is responsible for creating and animating symbols, characters, and images used in game software, progressive links, and other gaming products. This position works closely with the designers and programmers to create unique gaming concepts and entertaining products. Job Requirements Highly creative, with exceptional design and layout skills. Contributes at all levels of the art production pipeline, from conceptualizing game designs to final game art, providing multiple creative solutions throughout. Detail-oriented and maintains organized, layered files and asset storage. Works closely with Art Director and team to develop artistically and professionally. Understands the rules of animation and applies them to work Model texture and light 2D and/or 3D objects and scenes. Creates original 2D and/or 3D animations and graphics. Knowledge of character animation is a plus. Develops storyboards and Animatics for Game workflow What We're...

We are seeking an experienced Software Engineer passionate about developing robust game software using C++ language and adhering to the defined specifications/timelines. The candidate will contribute to the high-quality and timely delivery of games and provide solutions to complex technical problems. What you’ll do Development of gaming software using C++, ensuring that good quality software is delivered on time with quality Identify and raise risks promptly and take necessary action to mitigate the same Implemented and tested various new features in our game development framework for different jurisdictions. Prepare time estimates of all design options and other project requirements Assist in troubleshooting and debugging code to find the root cause of the issues and provide detailed information to the development team. Good interpersonal skills and ability to effectively interact with global stakeholders Development of various toolsets using C++, Python,...

As a Sales Manager, you’ll lead a team of Business Development Executives to achieve sales targets and deliver top-notch customer satisfaction. You'll be the driving force behind building strong customer relationships and a high-performing team. What You'll Do Build, guide, and inspire a team of BDEs to consistently exceed sales and distribution objectives Cultivate a culture of high performance through coaching, mentoring, and engagement with Aristocrat’s Values Lead structured activities including sales meetings, one-on-one coaching, and performance reviews to ensure team alignment and motivation Oversee the team’s efforts in maximizing customer coverage and developing meaningful, long-term relationships Actively participate in key account management, quarterly business reviews, and strategic planning to meet customer needs Ensure CRM systems are up-to-date with accurate customer details, engagement plans, and account strategies. Stay ahead of industry...

As a CXS Call Center Operative, you will be vital in delivering exceptional customer service to internal and external customers. This role focuses on efficient case handling, proactive customer outreach, and accurate call and email logging using Salesforce. The position requires consistent collaboration across teams (including weekends), active participation in training programs, and strict adherence to performance metrics such as response time, abandon call rates, and case resolution follow-ups. Responsibilities Provide prompt and professional service to all incoming calls and emails with a maximum average wait time of less than 2 minutes. Maintain an abandoned call rate of less than 3%, ensuring 100% follow-up on all abandoned calls with cases logged in Salesforce. Action all voicemails as soon as possible and create corresponding cases in Salesforce. Respond to inbox emails within 15 minutes of receipt and create relevant cases. Monitor all open cases in Field Service...

We are searching for an outstanding Customer Success Technical Manager to join our growing Customer Success team. You will be responsible for leading the technical team, driving customer satisfaction, team performance and business growth. In addition to leading the team, you will partner directly with venues, providing expert guidance and operational support to help them achieve their goals. Leveraging your industry expertise, you will collaborate with venues to identify opportunities for growth, optimize their operations and implement tailored solutions. This is a fast-paced and dynamic role that combines leadership, innovation and operational excellence, with an emphasis on customer relations and team management. Job Requirements Manage team members and provide ongoing support, including regular one-on-ones, along with performance feedback to promote individual growth and development Forster a collaborative, positive team environment that encourages knowledge sharing...

Your influential mission. You will...  Work as part of a team collaborating on and executing game ideas.  Develop maths models and simulate proofs.    Produce design documents for stakeholders.  Take part in problem-solving sessions and bring in new ideas to solve age-old issues.  Communicate with development teams.  Stay updated on emerging mathematical methods and technologies in the iGaming industry.  Analyze and refine game mechanics for better player experience and profitability.  Qualifications Components for success. You...  Previous experience as a Game Designer or similar.  Have previous experience developing game concepts, simulating game software, and math proof modelling.  Have excellent English communication skills, both written and spoken.  Have higher education in Mathematics.  Bring proficiency with C++ and Excel.  Are a team player but also able to self-motivate and work independently.  Have previous experience developing game concepts,...