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8 jobs found in new jersey

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Bally's Interactive
Jul 03, 2026
Full time
Casino Retention Coordinator
Bally's Interactive Jersey City, NJ
Responsibilities: Dream up and deliver monthly promotional plans that are creative, on-brand, and results-driven Help maintain distinct promotional strategies across Bally’s brands Present promotional structures, mechanics, timelines, and projected costs Brief compelling copy and visuals to our Marketing Design & Development Team Collaborate closely with CRM Leads to align promotions with wider marketing activity Tailor campaigns to different player audiences and behaviors Partner with our Social Media team to ensure promotions shine on-site and socially Build and maintain promotion rules and templates, navigating legal and compliance approvals Analyze performance data to optimize and evolve future promotions Keep promotional mechanics, documentation, and templates organized and up to date Stay ahead of market trends to anticipate player and business needs Take new promotional ideas from concept to launch Jump into additional projects as the business...
Rush Street Interactive
Jun 23, 2026
Manager, Training and Escalations
Rush Street Interactive NJ
Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game. The Manager, Training & Escalations is a dual-function leadership role responsible for overseeing Player Support training programs and the Escalations function. This role drives both the strategic direction and execution of training initiatives while ensuring the Escalations team delivers high-quality, efficient, and compliant resolutions. The position leads onboarding and continuous education for Player Support Agents, ensuring readiness and long-term performance, while also supporting escalation processes, team effectiveness, and operational improvements. This role partners cross-functionally to align training, quality...
Bally's Interactive
Jun 17, 2026
Full time
KYC Analyst
Bally's Interactive Jersey City, NJ
Please note that this position has access to customers details – therefore requires employees to be able to obtain and maintain licensing in all jurisdictions Bally’s operates in. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these background checks upon a successful job offer. This will be done in a confidential manner, and solely for the purposes of verification. Responsibilities: This role will be responsible for carrying out the day-to-day processes within the KYC Team Monitor and action all ingoing and outgoing verification activity Ensure with the KYC team, ensure group ‘Know Your Customer’ (KYC), AML (Anti-Money Laundering) and Responsible Gaming strategy is performed in line with regulatory compliance requirements Deal with incoming KYC related escalations from Customer Service Process member Cash Out requests in line with Group AML and KYC policies Monitor 3rd party payment systems to identify...
Rush Street Interactive
May 26, 2026
Assistant Manager, Training and Escalations
Rush Street Interactive NJ
Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game. The Assistant Manager, Training & Escalations is a dual-function leadership role responsible for overseeing Player Support training programs and the Escalations function. This role drives both the strategic direction and execution of training initiatives while ensuring the Escalations team delivers high-quality, efficient, and compliant resolutions. The position leads onboarding and continuous education for Player Support Agents, ensuring readiness and long-term performance, while also supporting escalation processes, team effectiveness, and operational improvements. This role partners cross-functionally to align training,...
Rush Street Interactive
May 02, 2026
Sportsbook and Online Casino Customer Support Agent - Standard Shift
Rush Street Interactive NJ
Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game. Be the voice of our brands BetRivers & PlaySugarHouse. As a Player Support Agent, you’ll deliver top-tier service to our players through Live Chat, Email, and Phone. You'll be a trusted problem-solver, a champion of seamless play, and an ambassador of our gold-standard & award-winning support. You’re not just resolving issues—you’re leveling up the player experience! This hybrid role, based in Collingswood, NJ, begins with a 4 week training program, Monday through Friday from 9:00 AM – 5:00 PM. The first day of training is on-site at our Collingswood office. After training is completed, you will transition into your assigned...
Rush Street Interactive
May 02, 2026
Sportsbook and Online Casino Customer Support Agent - Swing/Overnight Shift
Rush Street Interactive NJ
Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game. Be the voice of our brands BetRivers & PlaySugarHouse. As a Player Support Agent, you’ll deliver top-tier service to our players through Live Chat, Email, and Phone. You'll be a trusted problem-solver, a champion of seamless play, and an ambassador of our gold-standard & award-winning support. You’re not just resolving issues—you’re leveling up the player experience! This role operates on either the Swing Shift or Overnight Shift schedule based on coverage needs. Candidates must be comfortable working any of the following shifts, depending on scheduling requirements: Swing Shift: 6:00 PM – 4:00 AM Overnight Shift: 12:00...
Bally's Interactive
Jul 16, 2025
Full time
Customer Service Representative (Night Shift)
Bally's Interactive Jersey City, NJ
Who we are? Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence. It currently owns and manages 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and has access to OSB licenses in 18 states. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, online gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.  With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games and 3,800 hotel rooms. Upon completing the construction of a permanent casino facility in Chicago, Bally's will own and/or manage 15 casinos across 10 states. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana. Its shares trade on the New York Stock Exchange under the ticker symbol "BALY".  Well, what about the team? We are looking for a...
Bally's Interactive
Jul 16, 2025
Full time
Customer Service Representative
Bally's Interactive Jersey City, NJ
Who we are? Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence. It currently owns and manages 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and has access to OSB licenses in 18 states. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, online gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.  With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games and 3,800 hotel rooms. Upon completing the construction of a permanent casino facility in Chicago, Bally's will own and/or manage 15 casinos across 10 states. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana. Its shares trade on the New York Stock Exchange under the ticker symbol "BALY".  Well, what about the team? We are looking for a...
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