16 product support specialist i jobs found in Las Vegas, NV

The role of the Product Support Specialist I will provide technical support to the casinos running software created and distributed by Aristocrat Technologies. This position requires the candidate to be able to work in a fast-paced, constantly evolving environment with little supervision. The candidate for this position will be part of a small, but growing team which supports all products created and distributed by Aristocrat Technologies at any one of the 300 casinos who are OASIS systems customers. Our team is full of eager, wanting to learn people. Everyone on the team takes pride and satisfaction in solving issues quickly while providing a personal touch to our customers. What You’ll Do Answer calls routed to the phone queue. Frequently monitor the case tracking system for new cases. Ensure accurate and efficient first call resolution or raises issue to the proper internal group if necessary. Ability to pass extensive background check for various jurisdictions to...

The role of the Product Support Specialist I will provide technical support to the casinos running software created and distributed by Aristocrat Technologies. This position requires the candidate to be able to work in a fast-paced, constantly evolving environment with little supervision. The candidate for this position will be part of a small, but growing team which supports all products created and distributed by Aristocrat Technologies at any one of the 300 casinos who are OASIS systems customers. Our team is full of eager, wanting to learn people. Everyone on the team takes pride and satisfaction in solving issues quickly while providing a personal touch to our customers. What You’ll Do Answer calls routed to the phone queue. Frequently monitor the case tracking system for new cases. Ensure accurate and efficient first call resolution or raises issue to the proper internal group if necessary. Ability to pass extensive background check for various jurisdictions to...

At Aristocrat, we believe in bringing happiness to life through the power of play, and our mission is supported by our innovative and ambitious team. As a Product Support Specialist I, you will play a pivotal role in supporting our world-class OASIS system customers. This role is uniquely positioned to impact our organization by ensuring flawless audit application support and delivering outstanding customer service. Join us in Las Vegas, NV, where you will be part of a dynamic, modern environment that values collaboration, excellence, and continuous growth! What You'll Do Assist Casino Audit teams with OASIS software modules and troubleshooting audit report issues. Read and interpret T-SQL queries relevant to OASIS Auditing software. Coordinate resources across various groups to resolve OASIS issues effectively. Adapt to changing circumstances and strategies, providing valuable contributions. Apply Salesforce to log problems and track resolution activities. Ensure...

At Aristocrat, we believe in bringing happiness to life through the power of play, and our mission is supported by our innovative and ambitious team. As a Product Support Specialist I, you will play a pivotal role in supporting our world-class OASIS system customers. This role is uniquely positioned to impact our organization by ensuring flawless audit application support and delivering outstanding customer service. Join us in Las Vegas, NV, where you will be part of a dynamic, modern environment that values collaboration, excellence, and continuous growth! What You'll Do Assist Casino Audit teams with OASIS software modules and troubleshooting audit report issues. Read and interpret T-SQL queries relevant to OASIS Auditing software. Coordinate resources across various groups to resolve OASIS issues effectively. Adapt to changing circumstances and strategies, providing valuable contributions. Apply Salesforce to log problems and track resolution activities. Ensure...

At Aristocrat, we believe in bringing happiness to life through the power of play, and our mission is supported by our innovative and ambitious team. As a Product Support Specialist I, you will play a pivotal role in supporting our world-class OASIS system customers. This role is uniquely positioned to impact our organization by ensuring flawless audit application support and delivering outstanding customer service. Join us in Las Vegas, NV, where you will be part of a dynamic, modern environment that values collaboration, excellence, and continuous growth! What You'll Do Assist Casino Audit teams with OASIS software modules and troubleshooting audit report issues. Read and interpret T-SQL queries relevant to OASIS Auditing software. Coordinate resources across various groups to resolve OASIS issues effectively. Adapt to changing circumstances and strategies, providing valuable contributions. Apply Salesforce to log problems and track resolution activities. Ensure...

At Aristocrat, we believe in bringing happiness to life through the power of play, and our mission is supported by our innovative and ambitious team. As a Product Support Specialist I, you will play a pivotal role in supporting our world-class OASIS system customers. This role is uniquely positioned to impact our organization by ensuring flawless audit application support and delivering outstanding customer service. Join us in Las Vegas, NV, where you will be part of a dynamic, modern environment that values collaboration, excellence, and continuous growth! What You'll Do Assist Casino Audit teams with OASIS software modules and troubleshooting audit report issues. Read and interpret T-SQL queries relevant to OASIS Auditing software. Coordinate resources across various groups to resolve OASIS issues effectively. Adapt to changing circumstances and strategies, providing valuable contributions. Apply Salesforce to log problems and track resolution activities. Ensure...

At Aristocrat, we believe in bringing happiness to life through the power of play, and our mission is supported by our innovative and ambitious team. As a Product Support Specialist I, you will play a pivotal role in supporting our world-class OASIS system customers. This role is uniquely positioned to impact our organization by ensuring flawless audit application support and delivering outstanding customer service. Join us in Las Vegas, NV, where you will be part of a dynamic, modern environment that values collaboration, excellence, and continuous growth! What You'll Do Assist Casino Audit teams with OASIS software modules and troubleshooting audit report issues. Read and interpret T-SQL queries relevant to OASIS Auditing software. Coordinate resources across various groups to resolve OASIS issues effectively. Adapt to changing circumstances and strategies, providing valuable contributions. Apply Salesforce to log problems and track resolution activities. Ensure...

The role of the Product Support Specialist I will provide technical support to the casinos running software created and distributed by Aristocrat Technologies. This position requires the candidate to be able to work in a fast-paced, constantly evolving environment with little supervision. The candidate for this position will be part of a small, but growing team which supports all products created and distributed by Aristocrat Technologies at any one of the 300 casinos who are OASIS systems customers. Our team is full of eager, wanting to learn people. Everyone on the team takes pride and satisfaction in solving issues quickly while providing a personal touch to our customers. What You’ll Do Answer calls routed to the phone queue. Frequently monitor the case tracking system for new cases. Ensure accurate and efficient first call resolution or raises issue to the proper internal group if necessary. Ability to pass extensive background check for various jurisdictions to...

The role of the Product Support Specialist I will provide technical support to the casinos running software created and distributed by Aristocrat Technologies. This position requires the candidate to be able to work in a fast-paced, constantly evolving environment with little supervision. The candidate for this position will be part of a small, but growing team which supports all products created and distributed by Aristocrat Technologies at any one of the 300 casinos who are OASIS systems customers. Our team is full of eager, wanting to learn people. Everyone on the team takes pride and satisfaction in solving issues quickly while providing a personal touch to our customers. What You’ll Do Answer calls routed to the phone queue. Frequently monitor the case tracking system for new cases. Ensure accurate and efficient first call resolution or raises issue to the proper internal group if necessary. Ability to pass extensive background check for various jurisdictions to...

The role of the Product Support Specialist I will provide technical support to the casinos running software created and distributed by Aristocrat Technologies. This position requires the candidate to be able to work in a fast-paced, constantly evolving environment with little supervision. The candidate for this position will be part of a small, but growing team which supports all products created and distributed by Aristocrat Technologies at any one of the 300 casinos who are OASIS systems customers. Our team is full of eager, wanting to learn people. Everyone on the team takes pride and satisfaction in solving issues quickly while providing a personal touch to our customers. What You’ll Do Answer calls routed to the phone queue. Frequently monitor the case tracking system for new cases. Ensure accurate and efficient first call resolution or raises issue to the proper internal group if necessary. Ability to pass extensive background check for various jurisdictions to...

Aristocrat Technology is looking to hire a Global Trade Compliance lead to their Global Logistics, Warehouse and Trade team. The Global Trade Compliance Lead provides governance, subject matter expertise, and oversight across global import and export activities. This role enables day-to-day operations by providing guidance to regional teams, ensuring adherence to global standards, audit documentation and customs brokers, and performs detailed analysis for Free Trade Agreements (FTAs) and special trade programs. The specialist plays a key role in maintaining a strong compliance framework and reducing regulatory risk across the enterprise. What You'll Do Serve as the global subject matter expert for trade compliance and provide authoritative mentorship across all operating regions. Lead the introduction, management, and continuous refinement of trade compliance policies, controls, and frameworks. Act as the SME for classification, valuation, origin, export controls, and other...

As a Technical Support Specialist I, you will play a pivotal role in our team, delivering flawless support and outstanding service to our customers. This opportunity is unique as it allows you to work with powerful technology in a dynamic and encouraging environment. Join us and contribute to our proven track record of success while advancing your career in an exciting and encouraging company! What You'll Do Offer direct troubleshooting and assistance for gaming cabinets, computers, and related hardware. Identify and fix hardware, software, power, connectivity, and configuration problems. Install, configure, repair, and validate technical equipment in various customer environments. Apply remote-support tools to assist in resolving technical issues. Interpret technical documentation and collect diagnostic evidence for accurate service activity documentation. Deliver outstanding customer service by maintaining composure during high-impact situations. Prioritize field...

As a Technical Support Specialist I, you will play a pivotal role in our team, delivering flawless support and outstanding service to our customers. This opportunity is unique as it allows you to work with powerful technology in a dynamic and encouraging environment. Join us and contribute to our proven track record of success while advancing your career in an exciting and encouraging company! What You'll Do Offer direct troubleshooting and assistance for gaming cabinets, computers, and related hardware. Identify and fix hardware, software, power, connectivity, and configuration problems. Install, configure, repair, and validate technical equipment in various customer environments. Apply remote-support tools to assist in resolving technical issues. Interpret technical documentation and collect diagnostic evidence for accurate service activity documentation. Deliver outstanding customer service by maintaining composure during high-impact situations. Prioritize field...

As a Technical Support Specialist I, you will play a pivotal role in our team, delivering flawless support and outstanding service to our customers. This opportunity is unique as it allows you to work with powerful technology in a dynamic and encouraging environment. Join us and contribute to our proven track record of success while advancing your career in an exciting and encouraging company! What You'll Do Offer direct troubleshooting and assistance for gaming cabinets, computers, and related hardware. Identify and fix hardware, software, power, connectivity, and configuration problems. Install, configure, repair, and validate technical equipment in various customer environments. Apply remote-support tools to assist in resolving technical issues. Interpret technical documentation and collect diagnostic evidence for accurate service activity documentation. Deliver outstanding customer service by maintaining composure during high-impact situations. Prioritize field...

As a Technical Support Specialist I, you will play a pivotal role in our team, delivering flawless support and outstanding service to our customers. This opportunity is unique as it allows you to work with powerful technology in a dynamic and encouraging environment. Join us and contribute to our proven track record of success while advancing your career in an exciting and encouraging company! What You'll Do Offer direct troubleshooting and assistance for gaming cabinets, computers, and related hardware. Identify and fix hardware, software, power, connectivity, and configuration problems. Install, configure, repair, and validate technical equipment in various customer environments. Apply remote-support tools to assist in resolving technical issues. Interpret technical documentation and collect diagnostic evidence for accurate service activity documentation. Deliver outstanding customer service by maintaining composure during high-impact situations. Prioritize field...

As a Technical Support Specialist I, you will play a pivotal role in our team, delivering flawless support and outstanding service to our customers. This opportunity is unique as it allows you to work with powerful technology in a dynamic and encouraging environment. Join us and contribute to our proven track record of success while advancing your career in an exciting and encouraging company! What You'll Do Offer direct troubleshooting and assistance for gaming cabinets, computers, and related hardware. Identify and fix hardware, software, power, connectivity, and configuration problems. Install, configure, repair, and validate technical equipment in various customer environments. Apply remote-support tools to assist in resolving technical issues. Interpret technical documentation and collect diagnostic evidence for accurate service activity documentation. Deliver outstanding customer service by maintaining composure during high-impact situations. Prioritize field...