43 it onsite support engineer jobs found

Are you eager to become part of a top-tier IT team at Aristocrat, where your career will grow and you will thrive in an inclusive, vibrant setting? Aristocrat’s mission is to Bring Happiness to Life Through the Power of Play, and we encourage our employees to perform at their highest level each day. As an IT Onsite Support Engineer located in Sofia, you will lead support for global IT efforts and offer remarkable technical help. This opportunity offers a fast-paced, cooperative work environment where you will be essential in maintaining excellent customer service and technical knowledge. What You'll Do Provide 2nd-level onsite support, including device builds, rebuilds, backups, deployments, and technology refreshes. Manage service requests and incidents through various channels: in-person, email, and live Zoom meetings. Deliver concierge IT support services specifically for executives. Facilitate IT inductions for new hires, ensuring timely access and IT knowledge...

Искате ли да станете част от първокласен IT екип в Aristocrat, където можете да развивате кариерата си в приобщаваща и динамична среда? Мисията на Aristocrat е да носи радост чрез силата на играта и насърчаваме служителите си всеки ден да дават най-доброто от себе си. Като IT Onsite Support Engineer в София ще имате водеща роля в подкрепата на глобалните IT инициативи и ще предоставяте техническа помощ. Позицията предлага динамична и сътрудническа работна среда, в която ще имате съществен принос за отличното обслужване на клиентите и поддържането на високо ниво на техническа експертиза. Какво ще правите Предоставяте локална поддръжка от второ ниво, включително конфигуриране и повторно конфигуриране на устройства, архивиране, внедряване и технологично обновяване. Управлявате заявки за услуги и инциденти чрез различни канали: на място, по имейл и чрез срещи на живо в Zoom. Предоставяте специализирана IT поддръжка на ръководители. Провеждате IT въвеждане за новоназначени...

This role requires full-time presence at Aristocrat’s London office. It also supports an EMEA-wide remit and works closely with several teams. Reporting directly to the IT Service Delivery Manager, the successful candidate will deliver high-quality hands-on support across end-user services, infrastructure support, workplace technology, cloud services, endpoint management, meeting room technology, documentation, audit, and initiatives aimed at improving service quality. This is a true dual-role position suited to someone who is confident handling responsibilities involving both Service Desk and Infrastructure Support functions. The ideal applicant is encouraged to balance hands-on user support alongside broader technical duties. They will collaborate with IT teams across regions and globally to ensure local support matches global standards, processes, and service expectations. The role requires a strong customer-service approach, solid technical skills to fix issues, and...

ABOUT US: The Sports Data & Odds Engineering organization is responsible for developing, delivering, and operating a broad portfolio of products that power Sportradar's global sports data and betting ecosystem - processing millions of real-time events every day for media companies, sports federations, betting operators, and consumer apps across 120 countries. Working closely with rights holders, media organizations, and betting partners, our teams build and maintain highly scalable systems that support the collection, processing, analysis, and distribution of sports data and odds across more than 30 sports disciplines, including e-sports. The development teams based in Warsaw contribute to multiple products and initiatives across these domains, building distributed systems that operate at global scale, process millions of events daily, and deliver mission-critical services that are available 24/7. THE CHALLENGE: This is a role for a technical leader who wants to...

At Aristocrat, our mission is to bring happiness to life through the power of play. We lead the gaming content and technology industry. Our culture values creativity, innovation, and excellence. Our team aims to make a meaningful impact on gaming. We seek a Systems Engineer to help achieve our ambitious goals. This role ensures the stability, integrity, and efficiency of our Information Systems. It supports our core business functions. If you are passionate about cloud operations and application deployment, this opportunity is for you in a dynamic, collaborative environment. What You'll Do Collaborate and lead the implementation of scalable and robust infrastructure and applications that align with business objectives. Evaluate existing systems and propose improvements to efficiency, performance, and reliability. Deliver sophisticated technical assistance and management of crucial infrastructure systems such as Azure Local, Okta, Windows Server and Desktop Operating Systems,...

At Aristocrat, our commitment is to bring happiness to life through the power of play. As a leading global company in gaming content and technology, we excel in providing outstanding performance and inventive solutions. Join our vibrant team and become part of an ambitious community that values creativity and teamwork. As a Technical Support Engineer, you'll have the opportunity to create a significant impact by guaranteeing flawless performance and reliability of our gaming systems. This role suits someone enthusiastic about tackling complex problems and supporting a world-class support team. This is your chance to be part of a proven team competing at the highest level! What You'll Do Manage and prioritise incoming support tickets from casino operators, prioritising by severity and business impact. Diagnose and investigate application, system, and data issues through hands-on technical analysis. Identify root causes by examining logs, querying databases, and tracing issues...

As a member of the Level 4 team in the CXS Development group, you will collaborate with the Customer Success group. You will help resolve customer software issues during product upgrades or when issues are raised. You will be responsible for solving the issue and work closely with Architect and Product Management group to ensure alignment on the suggested solution. What You'll Do Work with developers, support personnel, installation teams on software-related concerns reported by customers. Build relevant documents that support development and provide insight of work done to other team members. Excited and passion about development/problem solving. Follows Company programming standards. Dedicated to team success. Works well in a team environment. Performs other duties as assigned. What We're Looking For Bachelor’s degree in computer science, Engineering, or a related field accompanied by 8+ years of IT proven experience, or equivalent professional...

Role Summary At Aristocrat, we are driven by a mission to bring happiness to life through the power of play! As a Sharepoint Admin, you'll be joining a dynamic team that thrives on innovation, collaboration, and excellence. Our culture is built on a foundation of integrity and a dedication to the wellbeing of our employees. We celebrate individual differences and foster an environment where everyone can flourish. This role is integral to our IT department, ensuring flawless execution and improvement of our Microsoft 365 ecosystem. What You'll Do Coordinate the Microsoft Power Platform tenant, including environments, DLP policies, and Managed Environments configuration. Establish and uphold governance for Power Apps, Power Automate, and Copilot Studio agents. Develop and maintain Power Apps, Power Automate cloud flows, and Copilot agents, ensuring their implementation across different environments. Manage Dataverse environments, security roles, and application lifecycle...

Role Summary At Aristocrat, we are driven by a mission to bring happiness to life through the power of play! As a Sharepoint Admin, you'll be joining a dynamic team that thrives on innovation, collaboration, and excellence. Our culture is built on a foundation of integrity and a dedication to the wellbeing of our employees. We celebrate individual differences and foster an environment where everyone can flourish. This role is integral to our IT department, ensuring flawless execution and improvement of our Microsoft 365 ecosystem. What You'll Do Coordinate the Microsoft Power Platform tenant, including environments, DLP policies, and Managed Environments configuration. Establish and uphold governance for Power Apps, Power Automate, and Copilot Studio agents. Develop and maintain Power Apps, Power Automate cloud flows, and Copilot agents, ensuring their implementation across different environments. Manage Dataverse environments, security roles, and application lifecycle...

Are you ready to lead and encourage a team of top-tier security engineers? As a Security Engineer Team Lead at Aristocrat, you will play a crucial role in crafting and implementing our global security strategy. Our mission is to bring happiness to life through the power of play. Security is fundamental to keeping our innovative products and services safe for millions of users worldwide. This position offers an outstanding opportunity to work with a world-class team and deliver impactful security initiatives across a dynamic and growing company. What You'll Do Lead the selection, testing, implementation, and oversight of Aristocrat security controls. Lead and mentor the Security Engineers to successfully implement objectives and key results. Apply cyber security engineering expertise in support of programs, proposals, and corporate objectives. Partner with cybersecurity operations for continuous control improvement activities. Maintain timely, accurate, and effective...

Aristocrat is seeking a Senior Detection & Response Engineer to join our Security Operations team. In this role, you will help strengthen Aristocrat's detection and response capabilities through detection engineering, security automation, and operational process improvement. You will work within a hybrid Security Operations Center (SOC) model. You will collaborate closely with teams responsible for Security Operations, the Security Engineering group, MSSP partners, and other technical teams. Together, you will improve our ability to detect, investigate, and respond to security threats. Please note: this role follows a hybrid working model and requires onsite attendance at our Kraków office three days per week. What You'll Do Detection Engineering Develop, tune, and maintain detections, correlation rules, analytics, searches, and threat detection content across SIEM, EDR, identity, email, SaaS, and security monitoring platforms. Identify detection gaps and develop...

At Aristocrat, our mission is to bring happiness to life through play. Our vibrant culture and innovative spirit position us as a leader in the gaming industry. We seek a Systems Engineer to join our outstanding team. This role is crucial for maintaining the stability, integrity, and smooth operation of our Information Systems that support core business functions. If you are a cloud operations expert passionate about flawless performance and have a strong record in optimizing systems, this opportunity is for you! What You'll Do Lead the build and implementation of scalable and reliable infrastructure and applications in alignment with business goals. Assess systems and recommend improvements to improve efficiency, performance, and reliability. Provide advanced administration and support for core infrastructure including Windows Server/Desktop, GCP/AWS/Azure, AD/Entra ID, Microsoft 365, Intune, Okta, Mimecast, and VMware. Manage IAM solutions (Okta, Microsoft 365, Google)...

At Aristocrat, we aim to bring happiness to life through the power of play. As a Sr Engineer I- Game Testing, you will play a key role in this mission. Our culture is based on innovation, collaboration, and a passion for creating world-class gaming experiences. Joining our team means contributing to a leading company in gaming content and technology. Your work will affect millions of users around the globe. This role is central to our Quality Assurance team. It ensures our digital games are of the highest quality before release. If you are passionate about game testing, have proven experience, and want to work on ambitious projects, this opportunity is for you! What You'll Do Test various games developed for online and mobile markets, ensuring flawless performance. Collaborate with QA Manager and QA team lead to prepare and complete comprehensive test cases and strategies. Build and complete test cases, conducting detailed product requirements analysis. Identify, document,...

At Aristocrat, we aim to bring happiness to life through the power of play. As a Sr Engineer I- Game Testing, you will play a key role in this mission. Our culture is based on innovation, collaboration, and a passion for creating world-class gaming experiences. Joining our team means contributing to a leading company in gaming content and technology. Your work will affect millions of users around the globe. This role is central to our Quality Assurance team. It ensures our digital games are of the highest quality before release. If you are passionate about game testing, have proven experience, and want to work on ambitious projects, this opportunity is for you! What You'll Do Test various games developed for online and mobile markets, ensuring flawless performance. Collaborate with QA Manager and QA team lead to prepare and complete comprehensive test cases and strategies. Build and complete test cases, conducting detailed product requirements analysis. Identify, document,...

OVERVIEW   Sportradar's Warsaw office is home to some of our most experienced and long-standing developers. This team has played a key role in shaping Sportradar’s success, and our new space marks an exciting chapter in our growth story.   We’re looking for an End User Support Specialist to be the local IT go-to, ensuring a smooth transition and helping the team stay productive from day one. While you’ll work independently in Warsaw, you’ll be an integral part of our international End User Support team, collaborating across borders to deliver high-quality support in a dynamic, tech-driven environment. THE CHALLENGE Warsaw is a long-established tech hub for Sportradar. As the first line of IT support on-site, your job is to help ensure the team transitions smoothly and that their tools and systems are always reliable and running at peak performance. You’ll be expected to:   Provide 1st and 2nd line support duties for local users, troubleshooting hardware, software,...

ABOUT US:     Sportradar is a sports data and technology company. As Forward Deployed AI Engineer, you work like an internal consultant: you are placed in a department or business unit, talk with the people there, find the real problems, cut through complexity, simplify how work is done, and then build and ship LLM and agent-based solutions. You work largely independently with little day-to-day supervision, find your way through organisational complexity and competing priorities to get things done, and learn fast. Senior engineers are available for guidance.   THE CHALLENGE: Talk with colleagues in your department to understand workflows, pain points and data. Identify problems worth solving and break unclear or cluttered situations into clear, manageable steps. Streamline and simplify processes, and propose where an AI solution makes sense and where it does not. Work with several stakeholders and competing priorities, and keep your work moving pragmatically. Build,...

ABOUT US:    Sportradar is a sports data and technology company. As Staff Forward Deployed AI Engineer, you work like an internal consultant: you are placed in other departments and business units, talk with the business, find the real problems, cut through complexity, simplify processes and then build the AI solution. You work independently with little supervision, navigate organisational complexity and competing priorities to get things done, own the technical strategy for your use cases, and lead delivery of LLM and agentic systems from discovery to production.   THE CHALLENGE:   Meet with department leads and teams to understand how work is done today, identify problems and frame them clearly. Break down unclear, cluttered situations into defined problems, scope, success criteria and a delivery plan. Streamline and simplify business processes, and decide where AI helps and where it does not. Navigate stakeholders, approvals and competing priorities pragmatically...

ABOUT US:     Sportradar is a sports data and technology company. As Forward Deployed AI Engineer, you work like an internal consultant: you are placed in a department or business unit, talk with the people there, find the real problems, cut through complexity, simplify how work is done, and then build and ship LLM and agent-based solutions. You work largely independently with little day-to-day supervision, find your way through organisational complexity and competing priorities to get things done, and learn fast. Senior engineers are available for guidance.   THE CHALLENGE: Talk with colleagues in your department to understand workflows, pain points and data. Identify problems worth solving and break unclear or cluttered situations into clear, manageable steps. Streamline and simplify processes, and propose where an AI solution makes sense and where it does not. Work with several stakeholders and competing priorities, and keep your work moving pragmatically. Build,...

ABOUT US:  Sportradar is a sports data and technology company. As Staff Forward Deployed AI Engineer, you work like an internal consultant: you are placed in other departments and business units, talk with the business, find the real problems, cut through complexity, simplify processes and then build the AI solution. You work independently with little supervision, navigate organisational complexity and competing priorities to get things done, own the technical strategy for your use cases, and lead delivery of LLM and agentic systems from discovery to production.   THE CHALLENGE: Meet with department leads and teams to understand how work is done today, identify problems and frame them clearly. Break down unclear, cluttered situations into defined problems, scope, success criteria and a delivery plan. Streamline and simplify business processes, and decide where AI helps and where it does not. Navigate stakeholders, approvals and competing priorities pragmatically to keep...

Are you ready to get the Easygo Edge? The Identity Engineer will help build - not just run - a new identity platform that every person and system at Easygo authenticates through. What you’ll build with us: It’s a greenfield project: standing up a modern cloud identity platform, and operationalising it. The foundation is only the start and we have so much more to build on top of that. Alongside delivery, you'll grow into an identity subject-matter expert — partnering with engineering and product teams so they can build fast without having to worry about identity, making secure authentication, authorisation the easy path. Success requires strong hands-on identity engineering skill, a collaborative and proactive mindset, clear communication, and the ability to balance reliable day-to-day operations with continuous improvement in a fast-moving environment. We know that innovation ignites when we build and create together, in person. This is a full-time...