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143 customer experience jobs found

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bet365
Aug 18, 2026
Full time
Dansktalende kundeservicemedarbejder i Malta (inkl. fly og logi)
£31,000 yearly
bet365 Hybrid (Sliema, Malta)
Som kundeservicerådgiver hos bet365 vil du være en del af det europæiske kundeserviceteam, der hjælper vores kunder over hele verden fra vores kontor i det solrige Malta. Dette sætter dig i spidsen for verdens mest populære online spillemærke, hvor du hjælper kunder med en bred vifte af forespørgsler relateret til deres bet365-konto. Denne stilling tilbydes som en fuldtidsstilling, der kræver fleksible arbejdstider. For at dække hele sportskalenderen arbejder du med roterende vagtplan, hvor du arbejder fem dage ud af syv; dette inkluderer regelmæssigt helligdage og weekender. Denne rolle falder ind under vores hybride arbejdsmodel, hvor du vil arbejde både hjemmefra og på kontoret. Når du arbejder fra kontoret, vil du arbejde fra et moderne kontor i hjertet af Sliema med spektakulær havudsigt og nærliggende flade klippestrande med en række...
bet365
Jul 17, 2026
Full time
Dutch Speaking Customer Account Advisor (Relocation to Malta)
£31,000 yearly
bet365 Hybrid (Sliema, Malta)
As a  Customer Account Advisor  at bet365, you will be part of the European Customer Service team helping our customers around the world from our office in sunny Malta. This puts you at the forefront of the world's most popular online gambling brand, helping customers with a wide range of queries related to their bet365 account. This position is offered as a full-time position which requires flexible working hours. In order to cover the full sports calendar, you work in a shift system in which you work five days out of seven; this regularly includes public holidays and weekends. This role falls under our hybrid working model, where you will work both from home and in the office. When working from the office, you will work from a modern office in the heart of Sliema with spectacular sea views and nearby flat rocky beaches with a variety of outdoor activities. From your first day you will receive training from instructors who will support, guide, and mentor you, so can provide an...
bet365
Jul 17, 2026
Full time
Danish Speaking Customer Account Advisor (Relocation to Malta)
£31,000 yearly
bet365 Hybrid (Sliema, Malta)
As a  Customer Account Advisor  at bet365, you will be part of the European Customer Service team helping our customers around the world from our office in sunny Malta. This puts you at the forefront of the world's most popular online gambling brand, helping customers with a wide range of queries related to their bet365 account. This position is offered as a full-time position which requires flexible working hours. In order to cover the full sports calendar, you work in a shift system in which you work five days out of seven; this regularly includes public holidays and weekends. This role falls under our hybrid working model, where you will work both from home and in the office. When working from the office, you will work from a modern office in the heart of Sliema with spectacular sea views and nearby flat rocky beaches with a variety of outdoor activities. From your first day you will receive training from instructors who will support, guide, and mentor you, so can provide an...
2UP
Jun 25, 2026
Full time
Operations Specialist (Chinese & English Speaking)
2UP Remote
Who We Are: 2UP is a brand new and exciting online casino and sportsbook. We are a spin off from one of the most well known brands that has been a principal sponsor of English Premier League football teams. Our focus is on the next generation of iGaming with an emphasis on cryptocurrency, original games, sports and esports for the global stage.   T he Role: We are looking for a detail-oriented and proactive Casino/Sportsbook Operation Specialist to join our growing online crypto casino and sportsbook team. This role is not limited to sports configuration but also involves managing end-to-end sportsbook operations, ensuring accurate market setup, monitoring real-time events, and collaborating with multiple departments to deliver a seamless betting experience to our players. You will play a key role in supporting the success of our sportsbook product, optimizing operational processes, and ensuring the platform runs efficiently across different sports and...
Aristocrat
Sep 12, 2026
Full time
Data Scientist
Aristocrat Las Vegas, NV
Join Aristocrat, a leader in the entertainment and gaming industry, as an Advanced Insights Data Scientist. Our mission is to build world-class gaming experiences that captivate and entertain millions worldwide. In this role, you'll be at the forefront of commercial strategy, transforming complex datasets into actionable insights that drive key decisions. This is your chance to collaborate with premier professionals in a dynamic and ambitious environment, where your contributions will have a significant impact! What You'll Do Leverage data science, machine learning, and advanced analytics to solve business problems and provide actionable insights. Plan and complete complex projects using statistical applications, big data analyses, and machine learning. Develop innovative analytic solutions, models, and automation processes to support commercial strategy. Build and support data models, algorithms, and statistical analyses for meaningful insights. Stay updated on emerging...
Aristocrat
Sep 12, 2026
Full time
Product Enablement Lead
Aristocrat Las Vegas, NV
The Product Enablement Lead leads the strategy, development, and delivery of product education programs that build capability, confidence, and readiness across commercial teams. This role serves as the link between Product, Commercial, and customer-facing teams, turning product knowledge into scalable learning experiences that drive product understanding, launch readiness, and commercial success. The ideal candidate combines deep gaming industry knowledge with exceptional presentation and storytelling skills, simplifying technical concepts, building enthusiasm around products and strategy, and delivering memorable experiences that strengthen product knowledge and sales confidence. What You'll Do · Develop and deliver product training programs that build product knowledge and sales readiness across customer-facing teams. · Translate product features, performance data, and business priorities into training materials, presentations, and learning resources. · Create and...
Aristocrat
Sep 12, 2026
Full time
Senior Manager, CRM Marketing
Aristocrat Boston, MA
As the Senior Manager of CRM Marketing at Aristocrat, you will have an outstanding opportunity to build and implement data-driven strategies that improve player retention, acquisition, and lifetime value. Your skills in CRM planning and delivery, online marketing, and immediate customer relationship management will play a key role. You will improve the customer journey through player segmentation and personalized promotions. Working closely with teams from Marketing, Product, Business Analytics, and Technology, you will develop player experiences and notably increase conversion and retention. What You'll Do Develop and implement a comprehensive Customer Life Cycle Management (CLCM) strategy to drive player retention, engagement, and dedication. Leverage real-time CRM capabilities to build personalized, automated, and data-driven customer journeys. Define and optimize segmentation models to enhance targeting and improve engagement rates. Align CLCM strategies with business...
Aristocrat
Sep 12, 2026
Full time
Senior Manager, CRM Marketing
Aristocrat Austin, TX
As the Senior Manager of CRM Marketing at Aristocrat, you will have an outstanding opportunity to build and implement data-driven strategies that improve player retention, acquisition, and lifetime value. Your skills in CRM planning and delivery, online marketing, and immediate customer relationship management will play a key role. You will improve the customer journey through player segmentation and personalized promotions. Working closely with teams from Marketing, Product, Business Analytics, and Technology, you will develop player experiences and notably increase conversion and retention. What You'll Do Develop and implement a comprehensive Customer Life Cycle Management (CLCM) strategy to drive player retention, engagement, and dedication. Leverage real-time CRM capabilities to build personalized, automated, and data-driven customer journeys. Define and optimize segmentation models to enhance targeting and improve engagement rates. Align CLCM strategies with business...
Aristocrat
Sep 12, 2026
Full time
Senior Manager, CRM Marketing
Aristocrat Las Vegas, NV
As the Senior Manager of CRM Marketing at Aristocrat, you will have an outstanding opportunity to build and implement data-driven strategies that improve player retention, acquisition, and lifetime value. Your skills in CRM planning and delivery, online marketing, and immediate customer relationship management will play a key role. You will improve the customer journey through player segmentation and personalized promotions. Working closely with teams from Marketing, Product, Business Analytics, and Technology, you will develop player experiences and notably increase conversion and retention. What You'll Do Develop and implement a comprehensive Customer Life Cycle Management (CLCM) strategy to drive player retention, engagement, and dedication. Leverage real-time CRM capabilities to build personalized, automated, and data-driven customer journeys. Define and optimize segmentation models to enhance targeting and improve engagement rates. Align CLCM strategies with business...
Aristocrat
Sep 12, 2026
Full time
Sales Experience Coordinator
Aristocrat Las Vegas, NV
Join Aristocrat, where creativity meets outstanding performance! As a Sales Experience Coordinator, you will play a pivotal role in our dynamic North America sales division, contributing to our mission of delivering world-class gaming experiences. Embrace the opportunity to collaborate with a passionate team and help us push the boundaries of innovation every day! As a key member of the Sales team, this role requires strong organizational skills, accuracy, attention to detail, and the ability to prioritize various tasks and deadlines. The ideal candidate is a proactive, resourceful self-starter with strong administrative and event coordination skills who thrives in a fast-paced, collaborative environment. This position reports to the Manager, Sales Experience and is based at the company’s headquarters in Summerlin, Nevada. What You'll Do Provide administrative and logistical support for sales events, customer experiences, and ticketing activities, ensuring flawless execution...
Aristocrat
Sep 12, 2026
Full time
Global Product Owner – Business Applications
Aristocrat Las Vegas, NV
Summary As a Product Owner in Product Lifecycle Management (PLM) at Aristocrat, you will play a pivotal role in driving digital transformation within our PLM/ERP ecosystem. Your work ensures the flawless operation of our systems, directly impacting our business processes and customer experiences. This is an outstanding opportunity to be part of a world-class team, where your expertise in Teamcenter and M2K will help develop our future. Your contributions will help us compete in the rapidly evolving gaming industry by successfully implementing innovative solutions and optimizing operations. Join us in Las Vegas, NV, and be part of our ambitious journey to redefine gaming technology! What You'll Do Manage the PLM environment, including setup, configuration, and routine maintenance. Provide technical support to resolve user issues and train users for efficient system use. Work closely with operational teams to optimize processes and support business growth. Ensure data accuracy and...
Aristocrat
Sep 12, 2026
Full time
Service Support Representative
Aristocrat Las Vegas, NV
At Aristocrat, we are driven by our mission to bring happiness to life through the power of play. As a world leader in gaming content and technology, our impact spans across regulated land-based gaming, social casino, and regulated online real-money gaming. We're committed to encouraging an inclusive culture where innovation thrives and outstanding service is delivered. We want a dedicated Service Support Representative to be part of our team. This job is key in ensuring excellent customer service and support for our Aristocrat CXS software. If you are ambitious and keen to help build a world-class team, this position is perfect for you! What You'll Do Answer all incoming CXS calls or emails, gather case details, and dispatch to appropriate support groups. Provide front-end/first-level application support when possible. Ensure maintenance of personal Service Level Agreement(s) and others on the assigned team. Verify daily outstanding customer issues until completion of the...
Aristocrat
Sep 12, 2026
Full time
Continuous Improvement Engineer
Aristocrat Tulsa, OK
Continuous Improvement Engineer At Aristocrat, we're dedicated to delivering world-class manufacturing excellence through continuous improvement and innovation. As a Continuous Improvement Engineer at our Tulsa Integration Center, you'll play a vital role in driving our ambitious goals and ensuring our production processes are world class. Join our team and contribute to our mission of crafting a more efficient, safe, and high-quality production environment! What You'll Do Bring value by mapping value streams, conducting time studies, and analyzing data in warehouse and assembly operations. Optimize process safety, quality, and efficiency using Lean Manufacturing concepts. Implement tools such as A3, Six Sigma, DMAIC, 5S+Safety, Standard Operating Work, Gemba, Kaizen, and Shadow boards. Mentor employees in LEAN manufacturing methodologies and build CI culture. Analyze First Pass yield of various manufacturing work streams and drive focused Kaizen events to reduce...
Aristocrat
Sep 12, 2026
Full time
Customer Service Manager
Aristocrat Lansing, MI
At Aristocrat, we’re driven by a mission to bring happiness to life through the power of play. We’re looking for a dedicated Customer Service Manager to lead and expand our customer service operations. This role is essential to our success, offering the chance to shape multiple channels, locations, and brands. If you are a strategic leader committed to delivering seamless customer experiences, we want you on our team! Join us in evolving the customer journey and making a meaningful impact in a fast-growing, dynamic environment. What You'll Do Direct and coordinate multi-channel customer support functions (phone, email, chat, social media) spanning multiple locations and brands. Coordinate inbound and outbound contact strategies to ensure an outstanding customer experience. Develop and implement customer service policies, procedures, and guidelines. Collaborate with key partners (Marketing, CRM, HR, Compliance, Operations) to align service initiatives with business goals. Drive...
Aristocrat
Sep 12, 2026
Full time
Talent Acquisition Partner
Aristocrat Lansing, MI
At Aristocrat, we create moments of joy for millions of players around the world. Behind every great game, product, and customer experience is phenomenal talent-and that is where you come in. As a Talent Acquisition Partner, you will be both a hands-on recruiter and trusted advisor. You will lead a portfolio of approximately 15–25 roles, helping leaders define the talent they need, build practical hiring strategies, and make confident, high-quality decisions. What You'll Do Partner with business leaders and hiring managers to clarify role outcomes, target profiles, assessment plans, and hiring priorities before a search begins. Be responsible for the end-to-end hiring process, including sourcing, candidate engagement, screening, interviews, debriefs, offers, and handoff to onboarding. Build strong pipelines for priority and difficult-to-fill roles through research, proactive outreach, and targeted sourcing strategies. Use the Talent Intelligence Layer- Draup...
Aristocrat
Sep 12, 2026
Full time
Engineering Change Management Associate
Aristocrat Las Vegas, NV
At Aristocrat, we believe in pushing the boundaries of creativity and innovation to deliver outstanding gaming experiences. As an Engineering Change Management Analyst/Associate, you will be essential to upholding meticulous engineering processes and world-class product quality. This role provides an outstanding opportunity to build the future of our engineering change management and work alongside colleagues known for their innovative thinking and expertise. If you are ambitious, thorough, and thrive in a dynamic environment, this is the perfect role for you!    What You'll Do   Manage the lifecycle of engineering change requests (ECRs) and engineering change orders (ECOs), ensuring all changes are thoroughly detailed and aligned with company procedures.   Analyze the impacts and dependencies of changes, performing comprehensive audits and data validation for hardware ECR/ECO packages.   Maintain a centralized repository for...
Aristocrat
Sep 12, 2026
Full time
Manager, Sourcing & Supplier Excellence
Aristocrat Las Vegas, NV
At Aristocrat, we strive to bring happiness to life through the power of play. Our culture focuses on collaboration, innovation, and a relentless focus on excellence. As the Manager for Sourcing & Supplier Excellence in Contract Manufacturing, you will be instrumental in crafting the future of our gaming products. This role is outstanding as you will lead strategic sourcing and supplier management, guaranteeing world-class performance and steady improvement throughout our global supply chain. Join us in this exciting role to drive supplier excellence that contributes directly to the success of our innovative gaming solutions! What You'll Do Lead global sourcing strategy development and execution for contract manufacturing and direct material categories. Own commercial relationships with strategic Contract Manufacturers. Collaborate with quality and compliance teams on supplier excellence initiatives and governance procedures. Negotiate supply agreements, pricing,...
Aristocrat
Sep 12, 2026
Full time
Accounts Receivable Officer
Aristocrat Kraków, Poland
At the heart of our   organisation   is a commitment to delivering innovative, high-quality outcomes that create lasting value for our customers and partners. We foster a collaborative culture grounded in continuous improvement, accountability, and teamwork—core to how we   operate   and succeed. As we continue to scale and evolve, finance plays a critical role in ensuring strong governance, operational excellence, and the insights needed to drive sustainable growth.   This position follows a hybrid working model, with employees expected to work from our Kraków office in Unity Tower three days per week. This role is central to our finance operations, driving effective   collections   and supporting strong cash flow across EMEA. You will play a key role in reducing overdue balances, improving DSO, and   maintaining   the accuracy of customer accounts.   What makes this opportunity compelling is the direct impact on business performance...
Aristocrat
Sep 12, 2026
Full time
IT Onsite Support Engineer
Aristocrat Sofia, Bulgaria
Are you eager to become part of a top-tier IT team at Aristocrat, where your career will grow and you will thrive in an inclusive, vibrant setting? Aristocrat’s mission is to Bring Happiness to Life Through the Power of Play, and we encourage our employees to perform at their highest level each day. As an IT Onsite Support Engineer located in Sofia, you will lead support for global IT efforts and offer remarkable technical help. This opportunity offers a fast-paced, cooperative work environment where you will be essential in maintaining excellent customer service and technical knowledge. What You'll Do Provide 2nd-level onsite support, including device builds, rebuilds, backups, deployments, and technology refreshes. Manage service requests and incidents through various channels: in-person, email, and live Zoom meetings. Deliver concierge IT support services specifically for executives. Facilitate IT inductions for new hires, ensuring timely access and IT knowledge...
Aristocrat
Sep 12, 2026
Full time
Commercial Director - Latin America & Republic of South Africa
Aristocrat Mexico City, CDMX, Mexico
Join a foremost global leader in gaming and entertainment technology during a key growth period. Aristocrat is a global success, active in over 90 countries via Aristocrat Gaming, Product Madness, and Aristocrat Interactive. Our Interactive business is growing strongly, with a clear focus on expanding in regulated online gaming markets internationally. Aristocrat is investing in the upcoming phase of growth and market influence. This role presents an outstanding opportunity to help develop the future of Aristocrat Interactive's regulated gaming expansion. The Commercial Director Latin America & South Africa will provide focused commercial leadership for Aristocrat Interactive's growth. This role covers two key markets: Latin America and South Africa. This role is responsible for building and growing operator relationships, boosting commercial performance, supporting market entry and expansion initiatives, and ensuring strong collaboration across Product, Marketing, Legal,...
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