2 technical writer jobs found

Head of Customer Support (iGaming / B2B Platform) Location:  Remote Employment Type:  B2B Contract Industry:  iGaming / Platform Infrastructure / FinTech & Crypto About the Opportunity: On behalf of our client, a fast-scaling B2B iGaming technology provider building next-generation casino platform infrastructure, we are seeking an experienced, strategic, and hands-on  Head of Customer Support . In this pivotal leadership role, you will architect, scale, and lead a world-class, 24/7 multilingual support organization. You will seamlessly bridge high-touch B2B operator relationships with intelligent, AI-augmented operational workflows, establishing rigorous service standards, driving rapid incident resolution, and delivering sustainable operational scalability. Responsibilities: Strategy & Leadership:  Build, mentor, and lead a distributed, high-performing 24/7 customer support team across...

Sales Manager (B2B iGaming) Location:  Fully Remote Employment Type:  B2B Contract (Full-time) Industry:  iGaming / Casino Platform & Infrastructure About the Client On behalf of our client, a fast-scaling B2B iGaming & casino platform provider, we are looking for experienced  Sales Manager  to drive new business acquisition and secure long-term operator partnerships worldwide. The Role As a  Sales Manager , you will play a key role in expanding client’s market footprint across global iGaming territories. You will manage the entire commercial cycle from proactive lead generation and pipeline management to contract negotiation and deal closure. This role is ideal for a high-performing business development professional who thrives in a fast-paced, entrepreneurial tech environment and possesses a solid rolodex of iGaming operator contacts. Responsibilities: Identify, pitch, and close high-value platform...