9 technical support specialist jobs found

At Aristocrat, we're not just a company; we're a community dedicated to making a significant impact in the world of technology and gaming. Our mission is to bring happiness to life through the power of play, and our culture thrives on innovation, collaboration, and a passion for excellence. As a Technical Support Specialist, you will play a crucial role in ensuring our products operate flawlessly and our customers receive world-class support. Join us in this ambitious journey and be part of a team that values your skills and your drive to make a difference! What You'll Do Communicate effectively with customers across multiple channels, including chat, emails, phone calls, and ticketing systems. Provide outstanding Tier 3/4 support services to meet customer SLAs and ensure timely issue resolution. Identify, troubleshoot, and solve intricate technical issues through guidelines and teamwork with diverse teams. Work closely with R&D, Customer Support, and other departments...

At Aristocrat, we're not just a company; we're a community dedicated to making a significant impact in the world of technology and gaming. Our mission is to bring happiness to life through the power of play, and our culture thrives on innovation, collaboration, and a passion for excellence. As a Technical Support Specialist, you will play a crucial role in ensuring our products operate flawlessly and our customers receive world-class support. Join us in this ambitious journey and be part of a team that values your skills and your drive to make a difference! What You'll Do Communicate effectively with customers across multiple channels, including chat, emails, phone calls, and ticketing systems. Provide outstanding Tier 3/4 support services to meet customer SLAs and ensure timely issue resolution. Identify, troubleshoot, and solve intricate technical issues through guidelines and teamwork with diverse teams. Work closely with R&D, Customer Support, and other departments...

At Aristocrat, we're not just a company; we're a community dedicated to making a significant impact in the world of technology and gaming. Our mission is to bring happiness to life through the power of play, and our culture thrives on innovation, collaboration, and a passion for excellence. As a Technical Support Specialist, you will play a crucial role in ensuring our products operate flawlessly and our customers receive world-class support. Join us in this ambitious journey and be part of a team that values your skills and your drive to make a difference! What You'll Do Communicate effectively with customers across multiple channels, including chat, emails, phone calls, and ticketing systems. Provide outstanding Tier 3/4 support services to meet customer SLAs and ensure timely issue resolution. Identify, troubleshoot, and solve intricate technical issues through guidelines and teamwork with diverse teams. Work closely with R&D, Customer Support, and other departments...

Game Operations Specialist Description of the position The Game Operations Specialist is responsible for supporting the release, configuration, and ongoing operation of game content across multiple markets and operator environments. The role combines operational execution with cross-functional coordination to ensure that game launches, updates, and integrations are delivered accurately, on time, and in line with business, technical, and regulatory requirements. This position works closely with internal teams and external partners to coordinate releases, manage configurations, support new market and operator onboarding, and maintain the smooth operation of live content.   What you will do · Plan, schedule, coordinate, and execute game releases and content updates across multiple environments. · Manage and maintain game configurations, including metadata, feature settings, stakes, and environment-specific parameters. · Support business-as-usual operations by overseeing...

Who we are Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence. It currently owns and manages 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and has access to OSB licenses in 18 states. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, online gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform. With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games and 3,800 hotel rooms. Upon completing the construction of a permanent casino facility in Chicago, Bally's will own and/or manage 15 casinos across 10 states. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana. Its shares trade on the New York Stock Exchange under the ticker symbol "BALY". Well, what about the team? We are currently seeking...

Are you ready to get the Easygo Edge? A CRM specialist who loves projects? This ones for you. What you’ll build with us: As our CRM Project Specialist   you will support the delivery, optimisation, and ongoing management of CRM initiatives that enhance customer engagement, operational efficiency, and data-driven marketing performance. This role is responsible for coordinating CRM-related projects including new market integrations, system enhancements, new & improved operating models, campaign implementations, integrations, and user adoption. The CRM Project Specialist acts as the link between technical teams, marketing, and customer operations to ensure the CRM platform is effectively leveraged to drive business growth and customer satisfaction. We know that innovation ignites when we build and create together, in person. This is a full-time opportunity at our Melbourne office. You’ll work right where it all happens, surrounded by our fearless crew shipping...

KICK is looking for a Streaming Operations Specialist to power our biggest moments and support our top creators. What's in it for you? This role sits at the intersection of broadcast operations, video engineering and live event delivery at global scale. Operating as KICK's video subject matter expert across acquisition, pipeline and live events, with the autonomy to design, build and shape the systems that keep the platform running with real influence over how it evolves. Your role with us: Lead end-to-end readiness for KICK's largest events, configure and troubleshoot SRT and RTMP transport protocols and build and maintain video services within AWS. Working closely with engineering teams to drive pipeline observability and own resolution of complex playback issues across CTV, mobile and web. This role calls for broadcast depth and engineering capability in equal measure. Who are we? Headquartered in the beautiful city of Melbourne, Australia, KICK is built...

Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game. We are looking for a hands-on Senior Information Security Specialist to provide technical expertise across multiple security domains, ensuring our infrastructure, systems, and data are protected against evolving cyber threats. What You'll Do: Define, design, and enhance security architecture, frameworks, and technical controls aligned with business objectives and security strategy Develop and maintain security reference architectures, standards, and design patterns across corporate and production environments Act as a subject matter expert across infrastructure, cloud, network, and application security Support and lead...

Are you ready to get the Easygo Edge? This is your opportunity to build the future of finance at one of Australia's fastest-growing global tech companies. As our Financial Transformation Specialist, you'll sit at the intersection of Finance and Technology. Leading a high-impact program that turns complex, multi-system financial data into intelligent, automated, AI-powered operations. What you’ll build with us: As our Finance Transformation Specialist, you'll own and lead the design and execution of Easygo's Finance Transformation Program end-to-end. This is a technically demanding role, you'll be architecting data infrastructure, driving automation across Finance, HR, Legal and IT via Jira Service Management, and embedding AI capabilities into core financial processes. You'll be the bridge between our finance and technology teams, turning ambiguity into structure and raw data into reliable, scalable insight. We know that innovation ignites when we build and create...