25 customer support specialist jobs found

Aristocrat Interactive is looking for a full-time Customer Service Agent to join our top-tier team. At Aristocrat, we take pride in providing outstanding service and crafting a positive impact within the gaming industry. As a Customer Service Agent, you will have a key role in supporting our players and ensuring they have a seamless gaming experience. This is an exciting chance to be part of a dedicated team committed to excellence! What You'll Do Provide information and process inquiries about accounts, products, and services. Troubleshoot technical issues related to computer, tablet, and cell phone applications. Handle inbound calls, real-time chat, emails, and make outgoing calls. Communicate special marketing offers to VIP customers. Offer feedback on service failures or customer feedback. Uphold customer confidentiality and promote what we value. Stay updated on protocols and work towards set goals and targets of 70 contacts daily. Maintain all...

Aristocrat Interactive is looking for a full-time Customer Service Agent to join our top-tier team. At Aristocrat, we take pride in providing outstanding service and crafting a positive impact within the gaming industry. As a Customer Service Agent, you will have a key role in supporting our players and ensuring they have a seamless gaming experience. This is an exciting chance to be part of a dedicated team committed to excellence! What You'll Do Provide information and process inquiries about accounts, products, and services. Troubleshoot technical issues related to computer, tablet, and cell phone applications. Handle inbound calls, real-time chat, emails, and make outgoing calls. Communicate special marketing offers to VIP customers. Offer feedback on service failures or customer feedback. Uphold customer confidentiality and promote what we value. Stay updated on protocols and work towards set goals and targets of 70 contacts daily. Maintain all...

Aristocrat Interactive is looking for a full-time Customer Service Agent to join our top-tier team. At Aristocrat, we take pride in providing outstanding service and crafting a positive impact within the gaming industry. As a Customer Service Agent, you will have a key role in supporting our players and ensuring they have a seamless gaming experience. This is an exciting chance to be part of a dedicated team committed to excellence! What You'll Do Provide information and process inquiries about accounts, products, and services. Troubleshoot technical issues related to computer, tablet, and cell phone applications. Handle inbound calls, real-time chat, emails, and make outgoing calls. Communicate special marketing offers to VIP customers. Offer feedback on service failures or customer feedback. Uphold customer confidentiality and promote what we value. Stay updated on protocols and work towards set goals and targets of 70 contacts daily. Maintain all...

Aristocrat Interactive is looking for a full-time Customer Service Agent to join our top-tier team. At Aristocrat, we take pride in providing outstanding service and crafting a positive impact within the gaming industry. As a Customer Service Agent, you will have a key role in supporting our players and ensuring they have a seamless gaming experience. This is an exciting chance to be part of a dedicated team committed to excellence! What You'll Do Provide information and process inquiries about accounts, products, and services. Troubleshoot technical issues related to computer, tablet, and cell phone applications. Handle inbound calls, real-time chat, emails, and make outgoing calls. Communicate special marketing offers to VIP customers. Offer feedback on service failures or customer feedback. Uphold customer confidentiality and promote what we value. Stay updated on protocols and work towards set goals and targets of 70 contacts daily. Maintain all...

Aristocrat Interactive is looking for a full-time Customer Service Agent to join our top-tier team. At Aristocrat, we take pride in providing outstanding service and crafting a positive impact within the gaming industry. As a Customer Service Agent, you will have a key role in supporting our players and ensuring they have a seamless gaming experience. This is an exciting chance to be part of a dedicated team committed to excellence! What You'll Do Provide information and process inquiries about accounts, products, and services. Troubleshoot technical issues related to computer, tablet, and cell phone applications. Handle inbound calls, real-time chat, emails, and make outgoing calls. Communicate special marketing offers to VIP customers. Offer feedback on service failures or customer feedback. Uphold customer confidentiality and promote what we value. Stay updated on protocols and work towards set goals and targets of 70 contacts daily. Maintain all...

Aristocrat Interactive is looking for a full-time Customer Service Agent to join our top-tier team. At Aristocrat, we take pride in providing outstanding service and crafting a positive impact within the gaming industry. As a Customer Service Agent, you will have a key role in supporting our players and ensuring they have a seamless gaming experience. This is an exciting chance to be part of a dedicated team committed to excellence! What You'll Do Provide information and process inquiries about accounts, products, and services. Troubleshoot technical issues related to computer, tablet, and cell phone applications. Handle inbound calls, real-time chat, emails, and make outgoing calls. Communicate special marketing offers to VIP customers. Offer feedback on service failures or customer feedback. Uphold customer confidentiality and promote what we value. Stay updated on protocols and work towards set goals and targets of 70 contacts daily. Maintain all...

Aristocrat Interactive is looking for a full-time Customer Service Agent to join our top-tier team. At Aristocrat, we take pride in providing outstanding service and crafting a positive impact within the gaming industry. As a Customer Service Agent, you will have a key role in supporting our players and ensuring they have a seamless gaming experience. This is an exciting chance to be part of a dedicated team committed to excellence! What You'll Do Provide information and process inquiries about accounts, products, and services. Troubleshoot technical issues related to computer, tablet, and cell phone applications. Handle inbound calls, real-time chat, emails, and make outgoing calls. Communicate special marketing offers to VIP customers. Offer feedback on service failures or customer feedback. Uphold customer confidentiality and promote what we value. Stay updated on protocols and work towards set goals and targets of 70 contacts daily. Maintain all...

Aristocrat Interactive is looking for a full-time Customer Service Agent to join our top-tier team. At Aristocrat, we take pride in providing outstanding service and crafting a positive impact within the gaming industry. As a Customer Service Agent, you will have a key role in supporting our players and ensuring they have a seamless gaming experience. This is an exciting chance to be part of a dedicated team committed to excellence! What You'll Do Provide information and process inquiries about accounts, products, and services. Troubleshoot technical issues related to computer, tablet, and cell phone applications. Handle inbound calls, real-time chat, emails, and make outgoing calls. Communicate special marketing offers to VIP customers. Offer feedback on service failures or customer feedback. Uphold customer confidentiality and promote what we value. Stay updated on protocols and work towards set goals and targets of 70 contacts daily. Maintain all...

Aristocrat Interactive is looking for a full-time Customer Service Agent to join our top-tier team. At Aristocrat, we take pride in providing outstanding service and crafting a positive impact within the gaming industry. As a Customer Service Agent, you will have a key role in supporting our players and ensuring they have a seamless gaming experience. This is an exciting chance to be part of a dedicated team committed to excellence! What You'll Do Provide information and process inquiries about accounts, products, and services. Troubleshoot technical issues related to computer, tablet, and cell phone applications. Handle inbound calls, real-time chat, emails, and make outgoing calls. Communicate special marketing offers to VIP customers. Offer feedback on service failures or customer feedback. Uphold customer confidentiality and promote what we value. Stay updated on protocols and work towards set goals and targets of 70 contacts daily. Maintain all...

Aristocrat Interactive is looking for a full-time Customer Service Agent to join our top-tier team. At Aristocrat, we take pride in providing outstanding service and crafting a positive impact within the gaming industry. As a Customer Service Agent, you will have a key role in supporting our players and ensuring they have a seamless gaming experience. This is an exciting chance to be part of a dedicated team committed to excellence! What You'll Do Provide information and process inquiries about accounts, products, and services. Troubleshoot technical issues related to computer, tablet, and cell phone applications. Handle inbound calls, real-time chat, emails, and make outgoing calls. Communicate special marketing offers to VIP customers. Offer feedback on service failures or customer feedback. Uphold customer confidentiality and promote what we value. Stay updated on protocols and work towards set goals and targets of 70 contacts daily. Maintain all...

Aristocrat is excited to introduce an outstanding opportunity for an ambitious and highly skilled Work Force Management Scheduling Coordinator. In this role, you will be an essential part of our team, ensuring that our customer support and compliance teams operate at peak efficiency. Your work will have a significant impact on our operational success, helping us to maintain our world-class standards. Join us in Lansing, MI, where your analytical skills and dedication will help develop the future of our workforce management! This is a role where you will thrive if you are passionate about data-driven decision-making and optimizing workforce processes. As an Optimization Specialist WFM/Analyst, you will collaborate with various teams, applying your expertise to identify the most effective strategies for workforce planning and execution. This position offers the chance to work in a dynamic and fast-paced environment where your contributions will be highly valued and visible. What...

At Aristocrat, we pride ourselves on our relentless pursuit of excellence and innovative spirit. We are an ideas company at heart, embedding creativity and fresh thinking into every part of our business. This is your chance to join a team that consistently sets the standard in gaming entertainment, with exciting titles like Game of Thrones TM, Sons of Anarchy, and Lightning Link. As an Implementation Operations Specialist, you will play a crucial role in delivering a world-class service experience to our casino customers. You will ensure flawless installations and support, both onsite and virtually. This is an outstanding opportunity to grow and shine in a dynamic, ambitious environment! What You'll Do Install, support, and troubleshoot Oasis 360 Casino Management System software products. Collaborate with customer representatives to plan system access rights and enter configurations. Configure and troubleshoot third-party products like printers, scanners, and card readers....

Aristocrat is passionate about delivering the world’s greatest gaming experience daily. We lead in gaming entertainment worldwide. Our team of 6,500 employees drives innovation, creativity, and technology. If you seek growth, challenge, and impact, the Accounts Receivable Specialist position suits you. You will play a vital role in the Global Finance Services team. Your focus will be on ensuring accounts receivable accuracy, efficiency, and integrity. Join us to achieve excellent results and maintain strong customer relationships. What You'll Do Monitor and manage an assigned accounts receivable portfolio to identify overdue payments and delinquent accounts. Take ownership of the end-to-end collection process, ensuring timely follow-up and accurate resolution of outstanding balances. Record timely, accurate, and concise collection notes reflecting all collection activities, following Aristocrat policy and legal requirements. Investigate and resolve customer disputes...

At Aristocrat, we're not just a company; we're a community dedicated to making a significant impact in the world of technology and gaming. Our mission is to bring happiness to life through the power of play, and our culture thrives on innovation, collaboration, and a passion for excellence. As a Technical Support Specialist, you will play a crucial role in ensuring our products operate flawlessly and our customers receive world-class support. Join us in this ambitious journey and be part of a team that values your skills and your drive to make a difference! What You'll Do Communicate effectively with customers across multiple channels, including chat, emails, phone calls, and ticketing systems. Provide outstanding Tier 3/4 support services to meet customer SLAs and ensure timely issue resolution. Identify, troubleshoot, and solve intricate technical issues through guidelines and teamwork with diverse teams. Work closely with R&D, Customer Support, and other departments...

At Aristocrat, we're not just a company; we're a community dedicated to making a significant impact in the world of technology and gaming. Our mission is to bring happiness to life through the power of play, and our culture thrives on innovation, collaboration, and a passion for excellence. As a Technical Support Specialist, you will play a crucial role in ensuring our products operate flawlessly and our customers receive world-class support. Join us in this ambitious journey and be part of a team that values your skills and your drive to make a difference! What You'll Do Communicate effectively with customers across multiple channels, including chat, emails, phone calls, and ticketing systems. Provide outstanding Tier 3/4 support services to meet customer SLAs and ensure timely issue resolution. Identify, troubleshoot, and solve intricate technical issues through guidelines and teamwork with diverse teams. Work closely with R&D, Customer Support, and other departments...

At Aristocrat, we're not just a company; we're a community dedicated to making a significant impact in the world of technology and gaming. Our mission is to bring happiness to life through the power of play, and our culture thrives on innovation, collaboration, and a passion for excellence. As a Technical Support Specialist, you will play a crucial role in ensuring our products operate flawlessly and our customers receive world-class support. Join us in this ambitious journey and be part of a team that values your skills and your drive to make a difference! What You'll Do Communicate effectively with customers across multiple channels, including chat, emails, phone calls, and ticketing systems. Provide outstanding Tier 3/4 support services to meet customer SLAs and ensure timely issue resolution. Identify, troubleshoot, and solve intricate technical issues through guidelines and teamwork with diverse teams. Work closely with R&D, Customer Support, and other departments...

About the job Bally’s Intralot is a newly formed company established through the combination of Intralot and Bally’s International Interactive, positioning the group as a top iGaming operator and a leading global provider of lottery solutions. Bally’s Intralot is uniquely positioned across digital online gaming markets, lottery, iLottery, and sports betting. Operating at the intersection of technology, regulation, and entertainment. We are optimally positioned to capitalize on strong global growth trends driven by digital adoption and regulatory expansion across lottery and iGaming markets. Well, what about the team? We're looking for a Cyber Security Specialist who thrives on protecting customer-facing platforms in a high-stakes, high-traffic environment. In this role, you'll be at the forefront of securing our B2C platforms that serve millions of customers globally, ensuring they can enjoy our services safely and securely. You'll work alongside IT, Privacy,...

Are you ready to get the Easygo Edge? A CRM specialist who loves projects? This ones for you. What you’ll build with us: As our CRM Project Specialist   you will support the delivery, optimisation, and ongoing management of CRM initiatives that enhance customer engagement, operational efficiency, and data-driven marketing performance. This role is responsible for coordinating CRM-related projects including new market integrations, system enhancements, new & improved operating models, campaign implementations, integrations, and user adoption. The CRM Project Specialist acts as the link between technical teams, marketing, and customer operations to ensure the CRM platform is effectively leveraged to drive business growth and customer satisfaction. We know that innovation ignites when we build and create together, in person. This is a full-time opportunity at our Melbourne office. You’ll work right where it all happens, surrounded by our fearless crew shipping...

Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game. The Assistant Manager, Training & Escalations is a dual-function leadership role responsible for overseeing Player Support training programs and the Escalations function. This role drives both the strategic direction and execution of training initiatives while ensuring the Escalations team delivers high-quality, efficient, and compliant resolutions. The position leads onboarding and continuous education for Player Support Agents, ensuring readiness and long-term performance, while also supporting escalation processes, team effectiveness, and operational improvements. This role partners cross-functionally to align training,...

Join Aristocrat as an Associate Regulatory Compliance Specialist and become part of a dynamic team that is driving excellence in the gaming industry! At Aristocrat, we are committed to encouraging a culture of innovation, collaboration, and integrity. This role is integral to our mission, ensuring that our operations adhere strictly to regulatory standards while maintaining world-class service to our customers and partners. If you are ambitious, diligent, and ready to contribute to a global leader in gaming, this opportunity is for you! What You'll Do This position’s primary responsibility will be to manage the Nevada Gaming Employee Registration process for Aristocrat. It will also support the Probity Team by reviewing, researching, and processing due diligence probity investigations of vendors, customers, employees, distributors, and third-party service providers of the company in the Americas following the Aristocrat Global Compliance Plan. Handle all Nevada Gaming...