182 customer jobs found

At Aristocrat, our mission is to bring joy to life through the power of play. As a global entertainment and content creation company powered by technology, we create extraordinary gaming experiences enjoyed by millions of players around the globe every day. We are driven by innovation, creativity, connection, and integrity, and are committed to building an inclusive workplace where people can grow, contribute, and succeed. The Director of Customer Solutions Support plays a critical leadership role in delivering on that mission by ensuring our customers receive exceptional support for the technology solutions that power their operations. This position sits at the intersection of customer experience, product innovation, and efficient operations, leading the strategy, performance, and continuous evolution of the support organization. Beyond running day-to-day operations, the Director serves as a key partner to help shape customer outcomes, influence product quality, and drive...

Aristocrat is seeking an accomplished and innovative Senior Director, Data Engineering to lead the development, delivery, and ongoing improvement of our solutions that power customer-facing analytics, reports, and data feeds. This role bridges technology, product, and customer success. You will drive engineering excellence for a complex and visible data platform supporting our global gaming digital businesses. As a key leader, you will guide a geographically distributed engineering team, ensuring secure, scalable, and performant data solutions that empower our customers. Join us to be part of an ambitious team that thrives on innovation, collaboration, and flawless execution! What You'll Do Define and complete the global data engineering strategy for customer-facing solutions, aligning technical completion with product vision and customer expectations. Partner closely with Product teams to translate business needs into scalable technical solutions and serve as a senior...

Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game. Be the voice of our brands BetRivers & PlaySugarHouse. As a Player Support Agent, you’ll deliver top-tier service to our players through Live Chat, Email, and Phone. You'll be a trusted problem-solver, a champion of seamless play, and an ambassador of our gold-standard & award-winning support. You’re not just resolving issues—you’re leveling up the player experience! This hybrid role, based in Collingswood, NJ, begins with a 4 week training program, Monday through Friday from 9:00 AM – 5:00 PM. The first day of training is on-site at our Collingswood office. After training is completed, you will transition into your assigned...

Please note that this position has access to customers details – therefore requires employees to be able to obtain and maintain licensing in all jurisdictions Bally’s operates in. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these background checks upon a successful job offer. This will be done in a confidential manner, and solely for the purposes of verification. Responsibilities: Understand and address customer needs, complaints, or other issues with products or services. Respond efficiently and accurately to contacts, explaining all possible solutions courteously and professionally. Engage in active listening with callers, confirming or clarifying information, and diffusing angry clients. Utilize software, databases, scripts, and tools appropriately. Understand and strive to comply or exceed call center metrics while providing excellent customer service. Be a part of and actively participate in all...

Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game. Be the voice of our brands BetRivers & PlaySugarHouse. As a Player Support Agent, you’ll deliver top-tier service to our players through Live Chat, Email, and Phone. You'll be a trusted problem-solver, a champion of seamless play, and an ambassador of our gold-standard & award-winning support. You’re not just resolving issues—you’re leveling up the player experience! This role operates on either the Swing Shift or Overnight Shift schedule based on coverage needs. Candidates must be comfortable working any of the following shifts, depending on scheduling requirements: Swing Shift: 6:00 PM – 4:00 AM Overnight Shift: 12:00...

Ignite Your Career Where Innovation Leads the Way! Bally’s Interactive is redefining the future of entertainment by powering one of the world’s most dynamic entertainment ecosystems. We believe the customer experience is the product, and through technology and innovation, we create experiences that captivate and delight our customers. You’ll apply your expertise in sports betting, iGaming, live sports streaming, payments and fraud prevention, CRM, and gamification technologies. Whether your passion lies in data, AI, machine learning, user experience, security, or emerging tech, you’ll have the opportunity to grow, innovate, put your ideas to the test, and make a real impact. Join our team and elevate your career in a rapidly growing industry that rewards bold thinking, creativity, and innovation. Well, What About The Role? We are looking for a professional Call Center Representative to provide our customers with the best possible service. In this role you will answer...

Who we are? Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence. It currently owns and manages 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and has access to OSB licenses in 18 states. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, online gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.  With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games and 3,800 hotel rooms. Upon completing the construction of a permanent casino facility in Chicago, Bally's will own and/or manage 15 casinos across 10 states. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana. Its shares trade on the New York Stock Exchange under the ticker symbol "BALY".  Well, what about the team? We are looking for a...

Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game. We are looking for a Senior Financial Analyst to join our Financial Planning & Analysis team, reporting to the Manager of Financial Planning & Analysis and support with activities to include annual budget, quarterly forecast, cross-functional planning support, modeling of commercial opportunities, weekly and monthly reporting, competitive intelligence, and ad hoc analysis. As a rapidly growing company in an emerging industry, you’ll have a huge impact on our product and our company. Be at the forefront of this ground-breaking industry! What You'll Do: Provides FP&A support including budgeting, reporting, and...

At Aristocrat, we bring happiness to life through the power of play! As a Tier 2 Support Engineer, you will play a crucial role in delivering flawless technical support to our operators and partners, ensuring outstanding customer happiness. This role is vital to our mission of providing world-class gaming experiences and maintaining the high standards our players have come to expect. Joining our ambitious team means you'll be part of a dynamic environment where innovation and collaboration drive success. If you're determined to make an impact and thrive in a fast-paced setting, this opportunity is for you! What You'll Do Deliver Tier 2 technical assistance to operators and partners through Zendesk and emails by diagnosing and fixing production problems. Analyze symptoms, logs, alerts, and system behavior to identify and address issues. Set up and configure production and pre-production systems, working closely with DevOps and development teams. Collaborate with operations and...

Aristocrat Interactive , a leading technology and platform provider in the iGaming industry, is passionate about delivering brand new solutions. We’re looking for a Technical Product Manager to join our collaborative and forward-thinking Product Team . If you're driven by innovation and eager to shape the future of gaming technology, we’d love to hear from you. Requirements 4+ years of experience as a Product Manager, Solution Architect, System Analyst or Product Owner in E-commerce, FinTech, iGaming industry iGaming experience is a strong advantage Strong proficiency in interpreting information and developing data-informed products Skilled in translating business needs into features and product improvements A quick learner, active listener, and clear communicator with strong presentation abilities Experience with general security technologies, processes, and concepts. Familiarity with marketing and advertising is desirable. Excellent communication,...

This role can be located in Riverina (Echuca, Moama, Mulwala, Albury) We are excited to announce that we have several open opportunities for talented, proactive and hardworking Field Service Technicians to join the Aristocrat team.  By joining Aristocrat, you’ll be part of a global entertainment and gaming content creation company that offers a diverse range of products and services including electronic gaming machines and venue management systems that serve customers and entertain millions of players worldwide every day.  By joining our team, you’ll have the opportunity to help drive the success of our customers while bringing fun and passion into the work you do daily.  Whether it’s driving to a customer venue, troubleshooting a problem, or installing a new cabinet, if you enjoy solving problems, working with a team, and engaging with customers, this is the role for you!  Our team of over 7,300 people across the globe is united by our company mission to bring joy to...

This role can be located in North West Region (Forbes Or Parkes) We are excited to announce that we have several open opportunities for talented, proactive and enthusiastic Field Service Technicians to join the Aristocrat team.  By joining Aristocrat, you’ll be part of a global entertainment and gaming content creation company that offers a diverse range of products and services including electronic gaming machines and venue management systems that serve customers and entertain millions of players worldwide every day.  By joining our team, you’ll have the opportunity to help drive the success of our customers while bringing fun and passion into the work you do daily.  Whether it’s driving to a customer venue, troubleshooting a problem, or installing a new cabinet, if you enjoy solving problems, working with a team, and engaging with customers, this is the role for you!  Our team of over 7,300 people across the globe is united by our company mission to bring joy to life...

We are excited to announce that we have several open opportunities for talented, proactive and enthusiastic Field Service Technicians to join the Aristocrat team.  By joining Aristocrat, you’ll be part of a global entertainment and gaming content creation company that offers a diverse range of products and services including electronic gaming machines and venue management systems that serve customers and entertain millions of players worldwide every day.  By joining our team, you’ll have the opportunity to help drive the success of our customers while bringing fun and passion into the work you do daily.  Whether it’s driving to a customer venue, troubleshooting a problem, or installing a new cabinet, if you enjoy solving problems, working with a team, and engaging with customers, this is the role for you!  Our team of over 7,300 people across the globe is united by our company mission to bring joy to life through the power of play, so what are you waiting for? As a Field...

Aristocrat is looking for a driven Workday Senior Developer to propel our ambitious projects. Join our engineering team to apply your expertise in creating seamless integration solutions for our cloud-based Workday products. This position provides an outstanding chance to influence the future of our integrations and contribute significantly to our goal of spreading happiness through the power of play. What You'll Do: Lead the development of highly complex integrations between HR, Payroll, and Benefits Partners using Workday tools. Apply your solid knowledge of Workday Studio and PECI for seamless integration development. Configure and develop technical integrations using Workday Studio, Workday RaaS Integrations, Enterprise Interface Builder (EIB), Complex Calculated Fields, Web Services, Workday Custom Reports, XSLT, and XPath. Lead data conversion concepts and their impacts on business processes, including Workday iLoads. Collaborate with collaborators to...

Sr. Hardware Project Manager Global Engineering D&D At Aristocrat, we're committed to crafting outstanding experiences for millions of players worldwide. As our Sr. Hardware Project Manager, you'll be at the forefront of innovation, leading ambitious projects that build the future of gaming. Join a world-class team dedicated to flawless execution and continuous improvement. This is your chance to create a significant impact within a dynamic and collaborative environment. What You'll Do • Offer complete project management direction for complex NPD and NTD programs from concept through development, validation, and production release. • Own delivery outcomes, ensuring programs meet committed schedule, cost, quality, and regulatory targets. • Lead and influence cross-functional teams across engineering, product management, operations, supply chain, and external partners to drive alignment and execution. • Develop and maintain coordinated project plans, including schedules, budgets,...

At Aristocrat, we strive to provide superior gaming content and technology, supported by an innovative and inclusive culture. As an Onboarding and Solution Optimisation Manager, your role will be crucial to implementing and optimizing systems for Customer Support, Risk, Fraud, and KYC. This outstanding opportunity empowers you to lead efforts that improve operational efficiency and foster business growth, making a meaningful difference to our success! What You'll Do Lead the setup, configuration, and rollout of operational systems for new brands. Manage integrations between systems and internal/external platforms. Ensure systems are aligned with operational workflows and business requirements. Act as the primary owner of system configurations and structure. Find opportunities to improve workflows, automation, and system usage. Lead deployment of new features and capabilities, including AI agents and automation tools. Standardize processes and guidelines...

Join Aristocrat, a global leader in regulated gaming entertainment, where innovation, reliability, and adherence to regulations are crucial to our operations. As a Senior Network Engineer – Class II Gaming Systems, you will play a crucial role in developing and maintaining the network framework that supports Class II gaming operations. This position offers an exceptional opportunity to work in a highly regulated, 24x7 production environment. You will direct network builds and operational plans across our data centers and customer locations. Your knowledge will ensure the smooth performance and security of our vital systems, greatly influencing our worldwide gaming networks. What You'll Do Construct, align, and improve secure, scalable network builds for Class II gaming systems. Take ownership for network build decisions from start to finish across primary and secondary data centers as well as customer environments. Act in a lead technical capacity for complex network and...

Aristocrat Leisure Limited (ASX: ALL) is a global gaming content and technology company powered by creativity and innovation. Listed on the S&P/ASX 20 Index, Aristocrat generated over A$6.3 billion in revenue in FY2025 and employs more than 7,400 people across 100+ countries and 300+ licensed jurisdictions worldwide. Our mission is Bringing Joy to Life through the Power of Play. Aristocrat operates across three complementary verticals: Aristocrat Gaming (regulated land-based gaming), Product Madness (social casino), and Aristocrat Interactive (regulated online real-money gaming). The Aristocrat Gaming segment—our largest and the focus of this role—generating nearly A$4 billion in annual revenue at industry-leading margins. Named the #1 Overall Supplier for seven consecutive years by EKG and most recently recognized as Casino Supplier of the Year at the Global Gaming Awards Asia, Aristocrat Gaming is the world's preeminent land-based gaming content and technology provider....

At Aristocrat, we take pride in being a global leader in gaming content and technology. As a member of our Licensing team, the Licensing Officer plays a vital role in ensuring our operations run smoothly and follow various gaming regulations. This position is especially important as it directly influences our capacity to compete and thrive in the ever-changing gaming industry. Our cooperative culture and mission to bring happiness through play make this opportunity outstanding and exciting for driven professionals! What You'll Do Prepare corporate, Key Person gaming applications, and business licenses (initial and renewals) as requested by Regulatory Authorities Establish collaborative connections with other departments to gather essential information for gaming applications Process requests from Regulatory Authorities for additional information, documentation, and fees to acquire or renew gaming licenses Act as a point of contact with Regulatory Authorities during audits,...

Join Aristocrat as our Director of Revenue Operations and Analytics! This outstanding opportunity allows you to lead the evolution of our global revenue intelligence capability. You'll transform how we use data, systems, and analytics to drive growth, efficiency, and decision-making. Working at the intersection of Sales, Sales Operations, and our central data organization, you'll define revenue data structures and integrate actionable insights across the business. Be part of a team that moves from retrospective reporting to forward-looking predictive insights! What You'll Do Define how Sales data is structured, governed, and brought to bear for revenue analytics and performance management. Partner with Sales leadership and internal platform teams to translate business requirements into scalable system capabilities. Collaborate with the central data organization to establish a coordinated data model across revenue, customer, and product datasets. Drive alignment on global...