Bally's Interactive
Jersey City, NJ
Please note that this position has access to customers details – therefore requires employees to be able to obtain and maintain licensing in all jurisdictions Bally’s operates in. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these background checks upon a successful job offer. This will be done in a confidential manner, and solely for the purposes of verification.
Responsibilities:
Maintain and provide outstanding Customer Service Levels with any AML related items.
Review alerts and triggers, investigate activity, and make confident calls on what’s suspicious.
Run due diligence checks (PEP, sanctions, account reviews) using our back-office tools.
Jump in on escalations from Payments, KYC, Customer Support, Compliance, and VIP.
Monitor daily reports to spot fraud, odd behavior, or anything that feels “not quite right.”
Analyze player transactions and gameplay, requesting verification when needed....
