7 customer experience jobs found in Sliema

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Jul 24, 2026
Full time
German Language Customer Account Advisor (Relocation to Malta)
£31,000 yearly
bet365 Hybrid (Sliema, Malta)
Job Description Not your ordinary customer service role! Joining our team of European Customer Account Advisors in Malta gives you the opportunity to support our 120 million strong global customer base through offering epic customer service. As the world’s favourite online gambling brand, you will play an important role in shaping our customer experience. You will be supporting a wide range of contacts relating to betting, payments, and account queries: you will provide guidance and solutions via Live Chat, email and phone. With a focus on providing exceptional customer service when handling multiple queries, this full-time position requires a highly adaptable and motivated individual. Your schedule will be tailored to align with the dynamic sporting calendar, covering any five days of the week, including evenings, weekends and public holidays. We offer a competitive basic salary of €35,600 plus enhanced rates of pay, development pathways, and a rewarding bonus scheme. We...
Jul 28, 2026
Full time
Nederlandstalige klantadviseur in Malta (incl. vlucht en verblijf)
£31,000 yearly
bet365 Hybrid (Sliema, Malta)
Als klantadviseur bij bet365 maak je deel uit van het Europese klantenservice-team dat onze klanten van over de hele wereld helpt vanuit ons kantoor in het zonnige Malta. Zo ben jij het visitekaartje van ‘s werelds populairste merk voor online gokken en help je klanten met verschillende vragen over hun bet365-account. Dit is een full-time functie met flexibele werktijden. Om ervoor te zorgen dat we tijdens alle sportevenementen beschikbaar zijn, werk je in shifts van vijf van de zeven dagen; dit betekent dat je regelmatig op feestdagen en in het weekend werkt. Deze functie is onderdeel van ons hybride werken-model, waardoor je zowel vanuit huis als op kantoor werkt. Wanneer je op kantoor werkt, werk je in een modern kantoor in hartje Sliema met een prachtig uitzicht op zee en de nabijgelegen rotsstranden met veel verschillende outdoor-activiteiten. Vanaf je eerste dag word je getraind door instructeurs die je ondersteunen, begeleiden en mentoren, zodat jij onze klanten een...
Jul 17, 2026
Full time
Dutch Speaking Customer Account Advisor (Relocation to Malta)
£31,000 yearly
bet365 Hybrid (Sliema, Malta)
As a   Customer Account Advisor   at bet365, you will be part of the European Customer Service team helping our customers around the world from our office in sunny Malta. This puts you at the forefront of the world's most popular online gambling brand, helping customers with a wide range of queries related to their bet365 account. This position is offered as a full-time position which requires flexible working hours. In order to cover the full sports calendar, you work in a shift system in which you work five days out of seven; this regularly includes public holidays and weekends. This role falls under our hybrid working model, where you will work both from home and in the office. When working from the office, you will work from a modern office in the heart of Sliema with spectacular sea views and nearby flat rocky beaches with a variety of outdoor activities. From your first day you will receive training from instructors who will support, guide, and mentor you, so can...
Jul 17, 2026
Full time
Danish Speaking Customer Account Advisor (Relocation to Malta)
£31,000 yearly
bet365 Hybrid (Sliema, Malta)
As a   Customer Account Advisor   at bet365, you will be part of the European Customer Service team helping our customers around the world from our office in sunny Malta. This puts you at the forefront of the world's most popular online gambling brand, helping customers with a wide range of queries related to their bet365 account. This position is offered as a full-time position which requires flexible working hours. In order to cover the full sports calendar, you work in a shift system in which you work five days out of seven; this regularly includes public holidays and weekends. This role falls under our hybrid working model, where you will work both from home and in the office. When working from the office, you will work from a modern office in the heart of Sliema with spectacular sea views and nearby flat rocky beaches with a variety of outdoor activities. From your first day you will receive training from instructors who will support, guide, and mentor you, so can...
Jul 01, 2026
Full time
Deputy Head of Sports CRM
bet365 Sliema, Malta
As Deputy Head of Sports CRM, you will work closely with the Head of Sports CRM to support the delivery of the CRM strategy across the global Sports business. You will oversee the day-to-day running of the Sports CRM department and provide leadership to CRM Coordinators, Country Leads, and Managers to ensure a high-quality customer experience. We are seeking a strategic and collaborative CRM leader to support the Head of Sports CRM in driving team development, operational excellence, and customer growth. In this role, you will oversee the delivery of CRM roadmaps across the customer lifecycle, with responsibility for reducing churn, increasing yield, and improving customer satisfaction through relevant, personalised, and cost-effective communications. You will work closely with stakeholders across Gaming CRM, Product, Trading, Operations, and Marketing to shape customer journeys, optimise campaign performance, support product launches, and champion a data-driven, test-and-learn...
Jun 02, 2026
Full time
Money Laundering Reporting Officer (MLRO)
Dinotech Ltd Hybrid (St. Julian's, Malta)
At Dinotech, we foster a collaborative and forward-thinking culture where innovation, teamwork, and continuous growth are part of our everyday mindset. While we continue to grow, we’ve maintained an exciting and agile scale-up environment where innovation, collaboration, and people remain at the heart of what we do. We offer a flexible hybrid working model that supports both professional development and work-life balance, along with a dynamic workplace, competitive salary, and a culture driven by teamwork and continuous growth. We also provide the tools and equipment you need to work comfortably, whether from home or the office, and regularly bring our teams together through social events and company gatherings. Ready to grow with us and be part of something exciting? Role Overview The Money Laundering Reporting Officer (MLRO) will hold full statutory responsibility for the company’s Anti-Money Laundering and Combating the Financing of Terrorism (AML/CFT) framework...
Jul 28, 2026
Full time
BI Developer
Bally's Interactive Malta
Who we are  Bally’s Interactive is the digital arm of one of the world’s leading entertainment providers, with tens of millions of players across the globe and   an unmatched ecosystem of products spanning across the sports betting, iGaming, free-to-play, and daily fantasy spectrum.  Our brands and sites include market movers and shakers like Bally Bet, Vera&John, Virgin Games, Jackpotjoy and many more. We make our   mark by embracing the diversity of our global team, challenging ourselves, and striving to make a difference for our players.  Well, what about the team? You'll be joining our Business Intelligence team based in Malta working hybrid 3 days a week in office , working alongside talented BI Developers, Data Engineers, Data Product Owners and stakeholders from across the business. We partner with teams including Insights, Acquisition, Retention, Player Management, Operations, Finance and Machine Learning to turn complex data into meaningful...