20 jobs found in Manchester, NH

At Aristocrat, our mission is to bring happiness to life through the power of play! As a top gaming content and technology company, we value diversity and inclusion. Innovation and collaboration drive all our efforts. Our Customer Service Agents are vital to our success, offering outstanding service and support to our valued VIP clients. If you enjoy delivering world-class customer experiences and excel in a dynamic, fast-paced setting, this role is ideal for you! What You'll Do Offer focused assistance to clients, handling account, product, and service questions. Diagnose and resolve intricate technical problems involving computer, tablet, and cell phone applications. Handle advanced inbound calls, real-time chat, and emails, and proactive outbound calls. Share exclusive marketing offers and updates with clients. Offer insights on service gaps and customer feedback to elevate service standards. Meet and exceed set performance goals and targets. What We're...

At Aristocrat, our mission is to bring happiness to life through the power of play! As a top gaming content and technology company, we value diversity and inclusion. Innovation and collaboration drive all our efforts. Our Customer Service Agents are vital to our success, offering outstanding service and support to our valued VIP clients. If you enjoy delivering world-class customer experiences and excel in a dynamic, fast-paced setting, this role is ideal for you! What You'll Do Offer focused assistance to clients, handling account, product, and service questions. Diagnose and resolve intricate technical problems involving computer, tablet, and cell phone applications. Handle advanced inbound calls, real-time chat, and emails, and proactive outbound calls. Share exclusive marketing offers and updates with clients. Offer insights on service gaps and customer feedback to elevate service standards. Meet and exceed set performance goals and targets. What We're...

At Aristocrat, our mission is to bring happiness to life through the power of play! As a top gaming content and technology company, we value diversity and inclusion. Innovation and collaboration drive all our efforts. Our Customer Service Agents are vital to our success, offering outstanding service and support to our valued VIP clients. If you enjoy delivering world-class customer experiences and excel in a dynamic, fast-paced setting, this role is ideal for you! What You'll Do Offer focused assistance to clients, handling account, product, and service questions. Diagnose and resolve intricate technical problems involving computer, tablet, and cell phone applications. Handle advanced inbound calls, real-time chat, and emails, and proactive outbound calls. Share exclusive marketing offers and updates with clients. Offer insights on service gaps and customer feedback to elevate service standards. Meet and exceed set performance goals and targets. What We're...

At Aristocrat, our mission is to bring happiness to life through the power of play! As a top gaming content and technology company, we value diversity and inclusion. Innovation and collaboration drive all our efforts. Our Customer Service Agents are vital to our success, offering outstanding service and support to our valued VIP clients. If you enjoy delivering world-class customer experiences and excel in a dynamic, fast-paced setting, this role is ideal for you! What You'll Do Offer focused assistance to clients, handling account, product, and service questions. Diagnose and resolve intricate technical problems involving computer, tablet, and cell phone applications. Handle advanced inbound calls, real-time chat, and emails, and proactive outbound calls. Share exclusive marketing offers and updates with clients. Offer insights on service gaps and customer feedback to elevate service standards. Meet and exceed set performance goals and targets. What We're...

At Aristocrat, our mission is to bring happiness to life through the power of play! As a top gaming content and technology company, we value diversity and inclusion. Innovation and collaboration drive all our efforts. Our Customer Service Agents are vital to our success, offering outstanding service and support to our valued VIP clients. If you enjoy delivering world-class customer experiences and excel in a dynamic, fast-paced setting, this role is ideal for you! What You'll Do Offer focused assistance to clients, handling account, product, and service questions. Diagnose and resolve intricate technical problems involving computer, tablet, and cell phone applications. Handle advanced inbound calls, real-time chat, and emails, and proactive outbound calls. Share exclusive marketing offers and updates with clients. Offer insights on service gaps and customer feedback to elevate service standards. Meet and exceed set performance goals and targets. What We're...

The primary role of this individual will be to build, enhance, and maintain a business intelligence platform to support business intelligence and advanced analytics requirements. The selected candidate will engage with our business and operations teams from initial project definition through to project completion and will engage on multiple projects. Primary responsibilities will include the development of reporting and analytical solutions, a full suite of documentation, as well as some light application updates to enable such solutions. Deliverables include company reporting and dashboard solutions, documentation, light application enhancements, and custom analysis. The results of your work will allow us to streamline our reporting operations and enable the generation of new insights that will allow us to transform our Analytics & Insights efforts to support business strategy, as well as marketing and operations. What You'll Do: Analyze complex datasets, extracted...

The primary role of this individual will be to build, enhance, and maintain a business intelligence platform to support business intelligence and advanced analytics requirements. The selected candidate will engage with our business and operations teams from initial project definition through to project completion and will engage on multiple projects. Primary responsibilities will include the development of reporting and analytical solutions, a full suite of documentation, as well as some light application updates to enable such solutions. Deliverables include company reporting and dashboard solutions, documentation, light application enhancements, and custom analysis. The results of your work will allow us to streamline our reporting operations and enable the generation of new insights that will allow us to transform our Analytics & Insights efforts to support business strategy, as well as marketing and operations. What You'll Do: Analyze complex datasets, extracted...

The primary role of this individual will be to build, enhance, and maintain a business intelligence platform to support business intelligence and advanced analytics requirements. The selected candidate will engage with our business and operations teams from initial project definition through to project completion and will engage on multiple projects. Primary responsibilities will include the development of reporting and analytical solutions, a full suite of documentation, as well as some light application updates to enable such solutions. Deliverables include company reporting and dashboard solutions, documentation, light application enhancements, and custom analysis. The results of your work will allow us to streamline our reporting operations and enable the generation of new insights that will allow us to transform our Analytics & Insights efforts to support business strategy, as well as marketing and operations. What You'll Do: Analyze complex datasets, extracted...

The primary role of this individual will be to build, enhance, and maintain a business intelligence platform to support business intelligence and advanced analytics requirements. The selected candidate will engage with our business and operations teams from initial project definition through to project completion and will engage on multiple projects. Primary responsibilities will include the development of reporting and analytical solutions, a full suite of documentation, as well as some light application updates to enable such solutions. Deliverables include company reporting and dashboard solutions, documentation, light application enhancements, and custom analysis. The results of your work will allow us to streamline our reporting operations and enable the generation of new insights that will allow us to transform our Analytics & Insights efforts to support business strategy, as well as marketing and operations. What You'll Do: Analyze complex datasets, extracted...

Do you want to lead in an exciting industry and manage a multifaceted, interactive workplace? Are you passionate about ensuring the work you do helps raise proceeds for good causes? This management position offers the thrill of a high-tech, start-up environment with fast-paced, challenging work and significant career growth potential. This is an opportunity to work with a leading provider of iGaming solutions during one of the most progressive times in the iGaming industry. What You'll Do Product solutions: Understand, define, analyze, and document client requirements and difficulties by conducting regular meetings. Communicate the translation of requirements from business and technical sources into technical build direction using specifications, whiteboard discussions, UML modeling techniques, and more. Collaborate with remote product and development teams in every phase of the software development lifecycle. Together, conceptualize, build, and implement end-to-end...

Do you want to lead in an exciting industry and manage a multifaceted, interactive workplace? Are you passionate about ensuring the work you do helps raise proceeds for good causes? This management position offers the thrill of a high-tech, start-up environment with fast-paced, challenging work and significant career growth potential. This is an opportunity to work with a leading provider of iGaming solutions during one of the most progressive times in the iGaming industry. What You'll Do Product solutions: Understand, define, analyze, and document client requirements and difficulties by conducting regular meetings. Communicate the translation of requirements from business and technical sources into technical build direction using specifications, whiteboard discussions, UML modeling techniques, and more. Collaborate with remote product and development teams in every phase of the software development lifecycle. Together, conceptualize, build, and implement end-to-end...

Do you want to lead in an exciting industry and manage a multifaceted, interactive workplace? Are you passionate about ensuring the work you do helps raise proceeds for good causes? This management position offers the thrill of a high-tech, start-up environment with fast-paced, challenging work and significant career growth potential. This is an opportunity to work with a leading provider of iGaming solutions during one of the most progressive times in the iGaming industry. What You'll Do Product solutions: Understand, define, analyze, and document client requirements and difficulties by conducting regular meetings. Communicate the translation of requirements from business and technical sources into technical build direction using specifications, whiteboard discussions, UML modeling techniques, and more. Collaborate with remote product and development teams in every phase of the software development lifecycle. Together, conceptualize, build, and implement end-to-end...

Do you want to lead in an exciting industry and manage a multifaceted, interactive workplace? Are you passionate about ensuring the work you do helps raise proceeds for good causes? This management position offers the thrill of a high-tech, start-up environment with fast-paced, challenging work and significant career growth potential. This is an opportunity to work with a leading provider of iGaming solutions during one of the most progressive times in the iGaming industry. What You'll Do Product solutions: Understand, define, analyze, and document client requirements and difficulties by conducting regular meetings. Communicate the translation of requirements from business and technical sources into technical build direction using specifications, whiteboard discussions, UML modeling techniques, and more. Collaborate with remote product and development teams in every phase of the software development lifecycle. Together, conceptualize, build, and implement end-to-end...

Do you want to lead in an exciting industry and manage a multifaceted, interactive workplace? Are you passionate about ensuring the work you do helps raise proceeds for good causes? This management position offers the thrill of a high-tech, start-up environment with fast-paced, challenging work and significant career growth potential. This is an opportunity to work with a leading provider of iGaming solutions during one of the most progressive times in the iGaming industry. What You'll Do Product solutions: Understand, define, analyze, and document client requirements and difficulties by conducting regular meetings. Communicate the translation of requirements from business and technical sources into technical build direction using specifications, whiteboard discussions, UML modeling techniques, and more. Collaborate with remote product and development teams in every phase of the software development lifecycle. Together, conceptualize, build, and implement end-to-end...

The primary role of this individual will be to build, enhance, and maintain a business intelligence platform to support business intelligence and advanced analytics requirements. The selected candidate will engage with our business and operations teams from initial project definition through to project completion and will engage on multiple projects. Primary responsibilities will include the development of reporting and analytical solutions, a full suite of documentation, as well as some light application updates to enable such solutions. Deliverables include company reporting and dashboard solutions, documentation, light application enhancements, and custom analysis. The results of your work will allow us to streamline our reporting operations and enable the generation of new insights that will allow us to transform our Analytics & Insights efforts to support business strategy, as well as marketing and operations. What You'll Do: Analyze complex datasets, extracted...

The Senior Account Director will lead the strategic direction, execution, and performance of all account management activities across the region. This role leads all aspects of a group of Senior Account Managers and is responsible for ensuring outstanding customer success, operational excellence, and long-term growth of the iLottery program. The ideal candidate is a seasoned leader with deep experience in client relationship management, contract oversight, and cross-functional collaboration in a fast-paced, regulated environment. What You'll Do Leadership & Team Management Lead, mentor, and develop a high-performing team of Senior Account Managers across North America. Establish clear goals, benchmarks, and performance metrics aligned with business objectives. Develop a culture of accountability, collaboration, and continuous improvement. Strategic Customer Success Serve as the executive sponsor for key iLottery accounts and vendor partnerships. Drive...

The Senior Account Director will lead the strategic direction, execution, and performance of all account management activities across the region. This role leads all aspects of a group of Senior Account Managers and is responsible for ensuring outstanding customer success, operational excellence, and long-term growth of the iLottery program. The ideal candidate is a seasoned leader with deep experience in client relationship management, contract oversight, and cross-functional collaboration in a fast-paced, regulated environment. What You'll Do Leadership & Team Management Lead, mentor, and develop a high-performing team of Senior Account Managers across North America. Establish clear goals, benchmarks, and performance metrics aligned with business objectives. Develop a culture of accountability, collaboration, and continuous improvement. Strategic Customer Success Serve as the executive sponsor for key iLottery accounts and vendor partnerships. Drive...

The Senior Account Director will lead the strategic direction, execution, and performance of all account management activities across the region. This role leads all aspects of a group of Senior Account Managers and is responsible for ensuring outstanding customer success, operational excellence, and long-term growth of the iLottery program. The ideal candidate is a seasoned leader with deep experience in client relationship management, contract oversight, and cross-functional collaboration in a fast-paced, regulated environment. What You'll Do Leadership & Team Management Lead, mentor, and develop a high-performing team of Senior Account Managers across North America. Establish clear goals, benchmarks, and performance metrics aligned with business objectives. Develop a culture of accountability, collaboration, and continuous improvement. Strategic Customer Success Serve as the executive sponsor for key iLottery accounts and vendor partnerships. Drive...

The Senior Account Director will lead the strategic direction, execution, and performance of all account management activities across the region. This role leads all aspects of a group of Senior Account Managers and is responsible for ensuring outstanding customer success, operational excellence, and long-term growth of the iLottery program. The ideal candidate is a seasoned leader with deep experience in client relationship management, contract oversight, and cross-functional collaboration in a fast-paced, regulated environment. What You'll Do Leadership & Team Management Lead, mentor, and develop a high-performing team of Senior Account Managers across North America. Establish clear goals, benchmarks, and performance metrics aligned with business objectives. Develop a culture of accountability, collaboration, and continuous improvement. Strategic Customer Success Serve as the executive sponsor for key iLottery accounts and vendor partnerships. Drive...

The Senior Account Director will lead the strategic direction, execution, and performance of all account management activities across the region. This role leads all aspects of a group of Senior Account Managers and is responsible for ensuring outstanding customer success, operational excellence, and long-term growth of the iLottery program. The ideal candidate is a seasoned leader with deep experience in client relationship management, contract oversight, and cross-functional collaboration in a fast-paced, regulated environment. What You'll Do Leadership & Team Management Lead, mentor, and develop a high-performing team of Senior Account Managers across North America. Establish clear goals, benchmarks, and performance metrics aligned with business objectives. Develop a culture of accountability, collaboration, and continuous improvement. Strategic Customer Success Serve as the executive sponsor for key iLottery accounts and vendor partnerships. Drive...