215 customer experience jobs found

Refine Search
Current Search
Full time customer experience
Refine by Categories
Refine by Salary Range
Refine by Country
Refine by Onsite/Remote
Jul 24, 2026
Full time
German Language Customer Account Advisor (Relocation to Malta)
£31,000 yearly
bet365 Hybrid (Sliema, Malta)
Job Description Not your ordinary customer service role! Joining our team of European Customer Account Advisors in Malta gives you the opportunity to support our 120 million strong global customer base through offering epic customer service. As the world’s favourite online gambling brand, you will play an important role in shaping our customer experience. You will be supporting a wide range of contacts relating to betting, payments, and account queries: you will provide guidance and solutions via Live Chat, email and phone. With a focus on providing exceptional customer service when handling multiple queries, this full-time position requires a highly adaptable and motivated individual. Your schedule will be tailored to align with the dynamic sporting calendar, covering any five days of the week, including evenings, weekends and public holidays. We offer a competitive basic salary of €35,600 plus enhanced rates of pay, development pathways, and a rewarding bonus scheme. We...
Jul 15, 2026
Full time
General Manager iGaming
£110,000 yearly
Dabble Hybrid (Leeds)
Dabble is a global online gaming business with a heartbeat, driven by our community. We're redefining what betting looks like – bringing the community, the chat and the passion of real fandom into one place. We are where social media meets wagering in a way players have never seen before. Founded in Albury, Australia in 2020, we've been on an explosive scale-up journey, driven by our core philosophy "You Better Believe It." We operate in Australian, US and UK markets, with ambitions to be in many more by 2030. Our platform is built on connection, celebration and fun. This means whether it’s in-app or in the workplace, we’re committed to delivering an extraordinary experience as guided by our philosophy and values. We're a team of highly driven enthusiasts and we're looking for our next passionate Dabbler to join us on our journey. Dabble Culture Dress for your day so you can focus on what matters Switch up your office, work from...
Jun 25, 2026
Full time
Operations Specialist (Chinese & English Speaking)
2UP Remote
Who We Are: 2UP is a brand new and exciting online casino and sportsbook. We are a spin off from one of the most well known brands that has been a principal sponsor of English Premier League football teams. Our focus is on the next generation of iGaming with an emphasis on cryptocurrency, original games, sports and esports for the global stage.   T he Role: We are looking for a detail-oriented and proactive Casino/Sportsbook Operation Specialist to join our growing online crypto casino and sportsbook team. This role is not limited to sports configuration but also involves managing end-to-end sportsbook operations, ensuring accurate market setup, monitoring real-time events, and collaborating with multiple departments to deliver a seamless betting experience to our players. You will play a key role in supporting the success of our sportsbook product, optimizing operational processes, and ensuring the platform runs efficiently across different sports and...
Jul 15, 2026
Full time
Engagement Manager - Value (UK)
£50,000 - £60,000 yearly
Dabble Hybrid (Leeds, UK)
Dabble is a global online gaming business with a heartbeat, driven by our community. We're redefining what betting looks like – bringing the community, the chat and the passion of real fandom into one place. We are where social media meets wagering in a way players have never seen before. Founded in Albury, Australia in 2020, we've been on an explosive scale-up journey, driven by our core philosophy "You Better Believe It." We operate in Australian and US markets and have just launched a product in the UK! Our platform is built on connection, celebration and fun. This means whether it’s in-app or in the workplace, we’re committed to delivering an extraordinary experience as guided by our philosophy and values. We are a team of highly driven enthusiasts and we are looking for our next Dabbler to join us as we continue in our journey. Dabble Culture Dress for your day so you can focus on what matters Switch up your office, work from...
Jul 28, 2026
Full time
Sr. Hardware Project Manager
Aristocrat Las Vegas, NV
Sr. Hardware Project Manager Global Engineering D&D At Aristocrat, we're committed to crafting outstanding experiences for millions of players worldwide. As our Sr. Hardware Project Manager, you'll be at the forefront of innovation, leading ambitious projects that build the future of gaming. Join a world-class team dedicated to flawless execution and continuous improvement. This is your chance to create a significant impact within a dynamic and collaborative environment. What You'll Do • Offer complete project management direction for complex NPD and NTD programs from concept through development, validation, and production release. • Own delivery outcomes, ensuring programs meet committed schedule, cost, quality, and regulatory targets. • Lead and influence cross-functional teams across engineering, product management, operations, supply chain, and external partners to drive alignment and execution. • Develop and maintain coordinated project plans, including schedules, budgets,...
Jul 28, 2026
Full time
Continuous Improvement Engineer
Aristocrat Tulsa, OK
Continuous Improvement Engineer At Aristocrat, we're dedicated to delivering world-class manufacturing excellence through continuous improvement and innovation. As a Continuous Improvement Engineer at our Tulsa Integration Center, you'll play a vital role in driving our ambitious goals and ensuring our production processes are world class. Join our team and contribute to our mission of crafting a more efficient, safe, and high-quality production environment! What You'll Do Bring value by mapping value streams, conducting time studies, and analyzing data in warehouse and assembly operations. Optimize process safety, quality, and efficiency using Lean Manufacturing concepts. Implement tools such as A3, Six Sigma, DMAIC, 5S+Safety, Standard Operating Work, Gemba, Kaizen, and Shadow boards. Mentor employees in LEAN manufacturing methodologies and build CI culture. Analyze First Pass yield of various manufacturing work streams and drive focused Kaizen events to reduce...
Jul 28, 2026
Full time
Associate General Counsel - Gaming (Americas)
Aristocrat Las Vegas, NV
At Aristocrat, we are committed to bringing happiness to life through the power of play. We are a global leader in gaming content and technology. Our mission is to build outstanding experiences for our customers and players worldwide. As an Associate General Counsel – Gaming (North America & LATAM), you will have a meaningful role in crafting the future of our gaming operations. You will ensure seamless legal support for our commercial transactions and activities. This is an exciting chance to join a dynamic and ambitious team that values collaboration, innovation, and achievement! What You'll Do Act as a legal advisor for the Aristocrat Gaming business as guided by the General Counsel – Gaming. Support commercial gaming issues throughout North America and LATAM. Manage and mentor applicable support staff of lawyers and paralegals working with commercial matters of the Aristocrat Gaming business division Negotiate, draft, process and otherwise manage Aristocrat Gaming...
Jul 28, 2026
Full time
Accounts Receivable Officer
Aristocrat Kraków, Poland
At the heart of our   organisation   is a commitment to delivering innovative, high-quality outcomes that create lasting value for our customers and partners. We foster a collaborative culture grounded in continuous improvement, accountability, and teamwork—core to how we   operate   and succeed. As we continue to scale and evolve, finance plays a critical role in ensuring strong governance, operational excellence, and the insights needed to drive sustainable growth.   This role is central to our finance operations, driving effective   collections   and supporting strong cash flow across EMEA. You will play a key role in reducing overdue balances, improving DSO, and   maintaining   the accuracy of customer accounts.   What makes this opportunity compelling is the direct impact on business performance through proactive collections and strong cross-functional collaboration. You will partner with customers and teams across Sales, Commercial, and...
Jul 28, 2026
Full time
Nederlandstalige klantadviseur in Malta (incl. vlucht en verblijf)
£31,000 yearly
bet365 Hybrid (Sliema, Malta)
Als klantadviseur bij bet365 maak je deel uit van het Europese klantenservice-team dat onze klanten van over de hele wereld helpt vanuit ons kantoor in het zonnige Malta. Zo ben jij het visitekaartje van ‘s werelds populairste merk voor online gokken en help je klanten met verschillende vragen over hun bet365-account. Dit is een full-time functie met flexibele werktijden. Om ervoor te zorgen dat we tijdens alle sportevenementen beschikbaar zijn, werk je in shifts van vijf van de zeven dagen; dit betekent dat je regelmatig op feestdagen en in het weekend werkt. Deze functie is onderdeel van ons hybride werken-model, waardoor je zowel vanuit huis als op kantoor werkt. Wanneer je op kantoor werkt, werk je in een modern kantoor in hartje Sliema met een prachtig uitzicht op zee en de nabijgelegen rotsstranden met veel verschillende outdoor-activiteiten. Vanaf je eerste dag word je getraind door instructeurs die je ondersteunen, begeleiden en mentoren, zodat jij onze klanten een...
Jul 24, 2026
Full time
Engineering Lead - Java
Bally's Interactive Manchester, UK
Who we are Bally’s Intralot is a newly formed company established through the combination of Intralot and Bally’s International Interactive, positioning the group as a top iGaming operator and a leading global provider of lottery solutions. Bally’s Intralot is uniquely positioned across digital online gaming markets, lottery, iLottery, and sports betting. Operating at the intersection of technology, regulation, and entertainment. We are optimally positioned to capitalize on strong global growth trends driven by digital adoption and regulatory expansion across lottery and iGaming markets. Well, what about the team? As an Engineering Lead in Matchday and as part of the Sports domain, you will be at the forefront of managing technical aspects and setting the pace, leading by example throughout your team's endeavors. You'll lead a group of engineers, providing clear guidance to help them achieve exceptional results. Your hands-on engineering experience will be an integral...
Jul 17, 2026
Full time
Dutch Speaking Customer Account Advisor (Relocation to Malta)
£31,000 yearly
bet365 Hybrid (Sliema, Malta)
As a   Customer Account Advisor   at bet365, you will be part of the European Customer Service team helping our customers around the world from our office in sunny Malta. This puts you at the forefront of the world's most popular online gambling brand, helping customers with a wide range of queries related to their bet365 account. This position is offered as a full-time position which requires flexible working hours. In order to cover the full sports calendar, you work in a shift system in which you work five days out of seven; this regularly includes public holidays and weekends. This role falls under our hybrid working model, where you will work both from home and in the office. When working from the office, you will work from a modern office in the heart of Sliema with spectacular sea views and nearby flat rocky beaches with a variety of outdoor activities. From your first day you will receive training from instructors who will support, guide, and mentor you, so can...
Jul 17, 2026
Full time
Danish Speaking Customer Account Advisor (Relocation to Malta)
£31,000 yearly
bet365 Hybrid (Sliema, Malta)
As a   Customer Account Advisor   at bet365, you will be part of the European Customer Service team helping our customers around the world from our office in sunny Malta. This puts you at the forefront of the world's most popular online gambling brand, helping customers with a wide range of queries related to their bet365 account. This position is offered as a full-time position which requires flexible working hours. In order to cover the full sports calendar, you work in a shift system in which you work five days out of seven; this regularly includes public holidays and weekends. This role falls under our hybrid working model, where you will work both from home and in the office. When working from the office, you will work from a modern office in the heart of Sliema with spectacular sea views and nearby flat rocky beaches with a variety of outdoor activities. From your first day you will receive training from instructors who will support, guide, and mentor you, so can...
Jul 01, 2026
Full time
Deputy Head of Sports CRM
bet365 Sliema, Malta
As Deputy Head of Sports CRM, you will work closely with the Head of Sports CRM to support the delivery of the CRM strategy across the global Sports business. You will oversee the day-to-day running of the Sports CRM department and provide leadership to CRM Coordinators, Country Leads, and Managers to ensure a high-quality customer experience. We are seeking a strategic and collaborative CRM leader to support the Head of Sports CRM in driving team development, operational excellence, and customer growth. In this role, you will oversee the delivery of CRM roadmaps across the customer lifecycle, with responsibility for reducing churn, increasing yield, and improving customer satisfaction through relevant, personalised, and cost-effective communications. You will work closely with stakeholders across Gaming CRM, Product, Trading, Operations, and Marketing to shape customer journeys, optimise campaign performance, support product launches, and champion a data-driven, test-and-learn...
Jul 01, 2026
Full time
Abuse Detection & Verification Analyst
Dinotech Ltd Remote
Help Us Stay One Step Ahead We're looking for an analytical, curious, and proactive Abuse Detection & Verification Analyst to join our growing Customer Due Diligence team. This isn't a traditional back-office KYC role. You'll be at the frontline of protecting our business, identifying emerging abuse trends, stopping fraud before it impacts the business, and helping create a safer and fairer experience for genuine players. You'll investigate suspicious activity, uncover behavioural patterns, challenge assumptions, and work closely with Operations, Compliance, and Risk teams to continuously improve our controls. If you enjoy solving puzzles, spotting things others miss, and turning data into action, we'd love to hear from you. What You'll Be Doing Protecting the Business Monitor player activity to identify fraud, bonus abuse, promotional exploitation, and other forms of abuse. Investigate suspicious account behaviour and uncover patterns across...
May 14, 2026
Full time
Staff Accountant (12-Month Contract)
Bally's Interactive CA
Ignite Your Career Where Innovation Leads the Way! Bally’s Interactive is redefining the future of entertainment by powering one of the world’s most dynamic entertainment ecosystems. We believe the customer experience is the product, and through technology and innovation, we create experiences that captivate and delight our customers. You’ll apply your expertise in sports betting, iGaming, live sports streaming, payments and fraud prevention, CRM, and gamification technologies. Whether your passion lies in data, AI, machine learning, user experience, security, or emerging tech, you’ll have the opportunity to grow, innovate, put your ideas to the test, and make a real impact. Join our team and elevate your career in a rapidly growing industry that rewards bold thinking, creativity, and innovation. Well, What About The Role? Bally's Interactive is looking for a Staff Accountant who will play a key role in keeping the financial operations and reporting of assigned entities...
Apr 28, 2026
Full time
Customer Service Representative
Bally's Interactive Toronto, ON
Ignite Your Career Where Innovation Leads the Way! Bally’s Interactive is redefining the future of entertainment by powering one of the world’s most dynamic entertainment ecosystems. We believe the customer experience is the product, and through technology and innovation, we create experiences that captivate and delight our customers. You’ll apply your expertise in sports betting, iGaming, live sports streaming, payments and fraud prevention, CRM, and gamification technologies. Whether your passion lies in data, AI, machine learning, user experience, security, or emerging tech, you’ll have the opportunity to grow, innovate, put your ideas to the test, and make a real impact. Join our team and elevate your career in a rapidly growing industry that rewards bold thinking, creativity, and innovation. Well, What About The Role? We are looking for a professional Call Center Representative to provide our customers with the best possible service. In this role you will answer...
Apr 01, 2026
Full time
Lead Data Analyst
Bally's Interactive CT
Ignite Your Career Where Innovation Leads the Way!   Bally’s Interactive is redefining the future of entertainment by powering one of the world’s most dynamic entertainment ecosystems. We believe the customer experience is the product, and through technology and innovation, we create experiences that captivate and delight our customers. You’ll apply your expertise in sports betting, iGaming, live sports streaming, payments and fraud prevention, CRM, and gamification technologies. Whether your passion lies in data, AI, machine learning, user experience, security, or emerging tech, you’ll have the opportunity to grow, innovate, put your ideas to the test, and make a real impact. Join our team and elevate your career in a rapidly growing industry that rewards bold thinking, creativity, and innovation. What About The Role? Bally’s Media is looking for a Lead Analyst who loves digging into data and uncovering the story behind it. Our streaming platforms generate...
Apr 01, 2026
Full time
Lead Data Analyst
Bally's Interactive Toronto, ON
Ignite Your Career Where Innovation Leads the Way!   Bally’s Interactive is redefining the future of entertainment by powering one of the world’s most dynamic entertainment ecosystems. We believe the customer experience is the product, and through technology and innovation, we create experiences that captivate and delight our customers. You’ll apply your expertise in sports betting, iGaming, live sports streaming, payments and fraud prevention, CRM, and gamification technologies. Whether your passion lies in data, AI, machine learning, user experience, security, or emerging tech, you’ll have the opportunity to grow, innovate, put your ideas to the test, and make a real impact. Join our team and elevate your career in a rapidly growing industry that rewards bold thinking, creativity, and innovation. What About The Role? Bally’s Media is looking for a Lead Analyst who loves digging into data and uncovering the story behind it. Our streaming platforms generate...
Jul 11, 2025
Full time
Social Media & Community Manager
2UP Remote
Who We Are: 2UP is a brand new and exciting online casino and sportsbook. We are a spin off from one of the most well known brands that has been a principal sponsor of English Premier League football teams. Our focus is on the next generation of iGaming with an emphasis on cryptocurrency, original games, sports and esports for the global stage.  The Role: We are seeking a dynamic and highly motivated Social Media & Community Manager to build, engage, and manage our online community across various social media platforms. You will be responsible for maintaining 2UP’s online presence, driving engagement, and fostering strong relationships within the online crypto casino community. Your role will be instrumental in ensuring a positive brand reputation and expanding our audience reach. Preferred Candidate: An ideal Social Media & Community Manager at 2UP.io will serve as the voice of our brand, playing a vital role in managing, growing, and...
Apr 17, 2025
Full time
CRM Retention Manager (Chinese and English Speaking)
£47,000 - £78,000 yearly
2UP Remote
Who We Are: 2UP is a brand new and exciting online casino and sportsbook. We are a spin off from one of the most well known brands that has been a principal sponsor of English Premier League football teams. Our focus is on the next generation of iGaming with an emphasis on cryptocurrency, original games, sports and esports for the global stage.   The Role: We are seeking a highly skilled and data-driven CRM Retention Manager to lead our player retention strategies in 2UP. The ideal candidate will be responsible for managing the full player lifecycle, creating engaging promotions, overseeing customer and VIP support, and optimizing loyalty programs. This role requires a deep understanding of player behavior, data analysis, and retention marketing strategies to maximize player engagement and lifetime value. Preferred Candidate: An ideal CRM Retention Manager for an online crypto casino has a strong grasp of player behavior, segmentation, and...