25 account manager jobs found

Role Overview Join Aristocrat as an Account and Customer Success Manager and become part of a team where your work directly supports the growth and success of our customers. Our mission is to bring happiness to life through the power of play, and we seek someone who shares our passion for excellence and perfection. This role offers an outstanding chance to lead a portfolio of assigned accounts, ensuring customer happiness and growth while serving as the main connection between clients and internal teams. You will play a key role in encouraging long-term relationships and advancing commercial results in a lively and cooperative setting. What You'll Do Function as the lead contact for designated accounts, developing and preserving strong, trust-based relationships. Ensure high levels of customer happiness and success, retention, and advocacy by understanding customer needs and addressing them proactively. Lead daily operational communication, coordinating with delivery, product,...

Job Description Summary The BI & Data Operations Analyst is responsible for supporting a subset of Aristocrat Interactive's reporting and analytics ecosystem. This role combines Power BI development, reporting data management, and finance reporting automation to ensure partners have access to accurate, actionable, and trusted information. The successful candidate will partner closely with Commercial Teams, Finance, Account Managers, and Engineering teams to deliver dashboards, maintain reporting data structures, validate reporting outputs, and support critical business processes that rely on analytics and reporting. Job Requirements Power BI Reporting & Analytics Develop and maintain Power BI dashboards and semantic models supporting commercial, financial, and customer reporting. Enhance existing reporting solutions through new features, measures, visualizations, and performance improvements, based on business requirements. Handle report refreshes, workspace...

Aristocrat is searching for an experienced Director of Supply Chain Accounting to join our world-class team. At Aristocrat, we thrive on innovation, collaboration, and a relentless pursuit of excellence. As a key contributor in our organization, you will have the opportunity to drive significant impact, ensuring flawless financial operations within our global network. This role is uniquely positioned to influence our ambitious goals and support the continuous enhancement of our processes through digital tools and automation. Join us and be part of a company that values your contributions and supports your professional growth in an exciting, dynamic environment! What You'll Do Manager the general ledger and cost accounting of our global integration centers Lead the monthly, quarterly, and year-end close processes, including account reconciliations and variance analysis Ensure accurate calculation and monitoring of standard and actual costs in Microsoft Dynamics 365 (D365),...

At Aristocrat, we are driven by our mission to bring happiness to life through the power of play. As a world leader in gaming content and technology, our impact spans across regulated land-based gaming, social casino, and regulated online real-money gaming. We're committed to encouraging an inclusive culture where innovation thrives and outstanding service is delivered. We want a dedicated Service Support Representative to be part of our team. This job is key in ensuring excellent customer service and support for our Aristocrat CXS software. If you are ambitious and keen to help build a world-class team, this position is perfect for you! What You'll Do Answer all incoming CXS calls or emails, gather case details, and dispatch to appropriate support groups. Provide front-end/first-level application support when possible. Ensure maintenance of personal Service Level Agreement(s) and others on the assigned team. Verify daily outstanding customer issues until completion of the...

Who We Are: 2UP is a brand new and exciting online casino and sportsbook. We are a spin off from one of the most well known brands that has been a principal sponsor of English Premier League football teams. Our focus is on the next generation of iGaming with an emphasis on cryptocurrency, original games, sports and esports for the global stage.   The Role: We are seeking a highly skilled and data-driven CRM Retention Manager to lead our player retention strategies in 2UP. The ideal candidate will be responsible for managing the full player lifecycle, creating engaging promotions, overseeing customer and VIP support, and optimizing loyalty programs. This role requires a deep understanding of player behavior, data analysis, and retention marketing strategies to maximize player engagement and lifetime value. Preferred Candidate: An ideal CRM Retention Manager for an online crypto casino has a strong grasp of player behavior, segmentation, and...

What You'll Do Own the QA process across multiple projects and run comprehensive QA testing for new promotions, marketing automations, and feature releases across the iLottery platform, mobile app, and website. Compose, build and finalize test plans, test cases, and regression testing procedures to validate technical functionality, platform improvements, and player-facing features. Ensure that new promotions, player journeys, and segmentation logic function as encouraged from both a technical and customer-facing perspective. Log, track, and analyze defects in collaboration with internal teams and vendor partners; clearly document issues for effective resolution. Work closely with product managers, developers, and marketing leads to ensure business and technical requirements offer clarity across business units and translate into effective QA plans. Maintain documentation to improve awareness within the team, project efficiency and facilitate effective exchange of...

At the heart of our   organisation   is a commitment to delivering innovative, high-quality outcomes that create lasting value for our customers and partners. We foster a collaborative culture grounded in continuous improvement, accountability, and teamwork—core to how we   operate   and succeed. As we continue to scale and evolve, finance plays a critical role in ensuring strong governance, operational excellence, and the insights needed to drive sustainable growth.   This role is central to our finance operations, driving effective   collections   and supporting strong cash flow across EMEA. You will play a key role in reducing overdue balances, improving DSO, and   maintaining   the accuracy of customer accounts.   What makes this opportunity compelling is the direct impact on business performance through proactive collections and strong cross-functional collaboration. You will partner with customers and teams across Sales, Commercial, and...

Aristocrat is a world leader in gaming entertainment, offering a diverse range of products and services, including electronic gaming machines, social gaming, and casino management systems. Our team of over 7,300 employees worldwide is united by our mission to bring happiness to life through the power of play. We strive to lead the way in responsible gameplay, governance, employee wellbeing, and sustainability.  We are thrilled to announce an outstanding opportunity to join our team as a Finance Functional Lead - D365. This role is central to the success of our ERP team. You will implement and optimize finance processes across our global enterprise. As the first hire for this new Europe team, you will be key in crafting its future and ensuring flawless delivery of finance solutions for complex business scenarios in the Gaming industry.  What You'll Do Lead the development, configuration, and implementation of core finance modules, ensuring alignment with global process standards....

Are you eager to become part of a top-tier IT team at Aristocrat, where your career will grow and you will thrive in an inclusive, vibrant setting? Aristocrat’s mission is to Bring Happiness to Life Through the Power of Play, and we encourage our employees to perform at their highest level each day. As an IT Onsite Support Engineer located in Sofia, you will lead support for global IT efforts and offer remarkable technical help. This opportunity offers a fast-paced, cooperative work environment where you will be essential in maintaining excellent customer service and technical knowledge. What You'll Do Provide 2nd-level onsite support, including device builds, rebuilds, backups, deployments, and technology refreshes. Manage service requests and incidents through various channels: in-person, email, and live Zoom meetings. Deliver concierge IT support services specifically for executives. Facilitate IT inductions for new hires, ensuring timely access and IT knowledge...

Join Aristocrat, a global leader in gaming content and technology, where our mission is to bring happiness to life through the power of play. As a Senior Billing Specialist / Billing Team Lead in our India AR Delivery Hub, you will play a crucial role in managing smooth billing operations across multiple regions. This outstanding opportunity lets you lead a team of billing specialists, support consistent billing processes, and promote automation initiatives to ensure high-quality service and accuracy. Become part of a dynamic, collaborative environment committed to excellence and innovation! What You'll Do Handle the daily billing queue, allocate work, and ensure SLA adherence for India billing specialists. Support standard invoice creation, recurring billing, portal uploads, billing status tracking, and initial corrections. Review billing output for accuracy, completeness, timeliness, and adherence to SOPs and controls. Coordinate with Regional Billing Leads for...

At Aristocrat, we believe in bringing joy to life through the power of play. As a Cash Application Specialist at our India AR Delivery Hub, you will be central to our finance operations. You will ensure accurate cash application processes that are vital to our financial success. Join our ambitious, world-class team and help maintain smooth operations that support our company's growth and excellence. In this distinctive position, you'll oversee cash application processing for assigned regions, including cash posting, remittance matching, and clearing unapplied cash. You'll have the chance to develop uniform SOPs and work closely with regional managers to achieve outstanding outcomes. Your knowledge will assist us in adopting AI-powered tools and streamlining workflows, improving our methods and fostering ongoing enhancement. Join a vibrant team that appreciates your input and encourages your career development! What You'll Do Manage cash application processing for supported...

Aristocrat thrives on collaboration and innovation to achieve success. Our mission to spread happiness through play is a dedication that fuels our culture and worldwide influence. As the Global Cash Application Lead at the India AR Delivery Hub, you will be key to seamless operations and maintaining excellence and efficiency. This position offers an outstanding global role with the responsibility to lead a team essential to our financial results. Become part of an ambitious, world-class team eager to create impact! What You'll Do Lead cash application processing for supported regions, including cash posting, lockbox/bank file review, remittance matching, unapplied cash clearing, and short-pay identification. Supervise cash application queues, ensure SLA adherence, conduct quality checks, and manage aging of unapplied cash across Americas and APAC support. Build standardized SOPs, controls, handoffs, and critical issue paths between India Cash Application, regional...

The role of Director of Sales for EMEA involves driving revenue growth, market expansion, and customer excellence across the EMEA region within our Class III Casino games . This leadership role manages a team of sales professionals. It develops and accomplishes regional sales strategies. It also manages key customer relationships and ensures consistent revenue delivery. The role requires a strong balance of strategic leadership, operational difficulty, and hands-on sales execution, working closely with cross-functional collaborators to deliver balanced growth. Key Responsibilities 1. Revenue Growth & Sales Execution Own and deliver regional revenue targets, including bookings, pipeline, and margin objectives Develop and complete sales plans aligned with company-wide strategy Drive consistent pipeline generation and conversion through proactive deal management Lead complex, high-value deals and strategic negotiations Ensure principled adoption of sales methodologies...

Join a foremost global leader in gaming and entertainment technology during a key growth period. Aristocrat is a global success, active in over 90 countries via Aristocrat Gaming, Product Madness, and Aristocrat Interactive. Our Interactive business is growing strongly, with a clear focus on expanding in regulated online gaming markets internationally. Aristocrat is investing in the upcoming phase of growth and market influence. This role presents an outstanding opportunity to help develop the future of Aristocrat Interactive's regulated gaming expansion. The Commercial Director Latin America & South Africa will provide focused commercial leadership for Aristocrat Interactive's growth. This role covers two key markets: Latin America and South Africa. This role is responsible for building and growing operator relationships, boosting commercial performance, supporting market entry and expansion initiatives, and ensuring strong collaboration across Product, Marketing, Legal,...