233 jobs found

Aristocrat Interactive is looking for a full-time Customer Service Agent to join our top-tier team. At Aristocrat, we take pride in providing outstanding service and crafting a positive impact within the gaming industry. As a Customer Service Agent, you will have a key role in supporting our players and ensuring they have a seamless gaming experience. This is an exciting chance to be part of a dedicated team committed to excellence! What You'll Do Provide information and process inquiries about accounts, products, and services. Troubleshoot technical issues related to computer, tablet, and cell phone applications. Handle inbound calls, real-time chat, emails, and make outgoing calls. Communicate special marketing offers to VIP customers. Offer feedback on service failures or customer feedback. Uphold customer confidentiality and promote what we value. Stay updated on protocols and work towards set goals and targets of 70 contacts daily. Maintain all...

At Aristocrat, we aim to bring happiness to life through the power of play. We seek a dedicated IT Senior Director/Director Technical Business Relationship Manager to join our dynamic team. This role bridges our IT capabilities with business functions like Product Engineering, CTO, Data/AI, and Game Technology. If you are an experienced leader with a passion for flawless execution and strong collaboration, we want to hear from you! What You'll Do Build positive relationships within IT, GIS, the CTO organization, the Product Group Engineering organization, and the Data/BI organization to ensure clear project objectives, cooperative delivery, and shared accountability. Understand and clearly communicate the IT governance/management process, IT/GIS organization, and the IT/GIS roadmaps to the supported Business Organizations. Partner with business leadership to plan new joint initiatives, evaluate proposals, and develop creative solutions where high levels of complexity and...

We are looking for a Technical Product Owner to join our AREA team, where you will collaborate with your leader in leading the discovery, design, development, and continuous improvement of our unique B2B AREA Suite of apps. As a key player in our team, you will collaborate with internal cross-functional teams and external development partners to ensure seamless project execution. Your ability to run discovery sessions, lead feature development, and run rollout and training will be essential in delivering high-quality digital experiences for users.   What you'll do Writing features and requirement documents (PRDs) based on customer needs and product strategy Conduct market research, analyze user trends, and capture customer feedback to find opportunities for innovation and differentiation. Collaborate with cross-functional teams, including sales, commercial, engineering, and other team members. Develop and maintain a deep understanding of our target users, their needs,...

At Aristocrat, our mission is to bring joy to life through the power of play. As a global entertainment and content creation company powered by technology, we create extraordinary gaming experiences enjoyed by millions of players around the globe every day. We are driven by innovation, creativity, connection, and integrity, and are committed to building an inclusive workplace where people can grow, contribute, and succeed. The Director of Customer Solutions Support plays a critical leadership role in delivering on that mission by ensuring our customers receive exceptional support for the technology solutions that power their operations. This position sits at the intersection of customer experience, product innovation, and efficient operations, leading the strategy, performance, and continuous evolution of the support organization. Beyond running day-to-day operations, the Director serves as a key partner to help shape customer outcomes, influence product quality, and drive...

Aristocrat is looking for a Project Engagement Manager who is passionate about quality in everything they do while leading the implementation of Aristocrat’s products. The role is responsible for leading multiple teams in a matrix environment in the CXS Engagement Management office. While onsite at our casino customers, you will be responsible for interacting with customers, Aristocrat Interactive team members, as you lead the installation of marketing, accounting, operations, and table games systems in new and existing properties.   What You'll Do Coordinate installation of Aristocrat software and hardware products at customer locations, delivering projects on time, on budget and to the required specifications. Interact directly with customers and third-party vendors throughout the project lifecycle. Verify project scope, confirming the customer’s needs and current systems operations. Develop a firm timetable for gaming software installation, discuss the...

As a Product Owner at Aristocrat, you will play a pivotal role in supporting our Business Information Systems (BIS) by serving as a liaison between partners and the delivery team. You will be responsible for understanding business needs, prioritizing requirements, and guiding the development of software solutions that align with Aristocrat's strategic objectives. This role requires strong communication skills, discernment, and the ability to translate technical concepts into understandable language for non-technical partners. What you'll do   Partner Engagement: Collaborate with partners across various departments to gather and prioritize business requirements. Conduct regular meetings, workshops, and presentations to ensure alignment between business goals and software development efforts. Requirement Prioritization: Prioritize User Stories, Bugs and enhancements, with Application Owner, based on business value, technical feasibility, and strategic...

The Industrial (Manufacturing) Engineer is a key contributor to the design, optimization, and continuous improvement of production floor manufacturing systems. The role operates with a high degree of autonomy, demonstrating sound judgment and maturity in decision-making across complex and ambiguous situations. This role must be engaged confidently with senior leadership, to influence strategic direction and drive alignment across cross-functional units. What You'll Do: Analyze production data and implement time and line balancing to optimize efficiency and reduce cycle time. Work closely with product formulation, quality, and supply chain teams to guarantee manufacturability and readiness for launch. Develop detailed work instructions, process maps, and visual aids using AutoCAD, Visio, and SolidWorks tailored for an assembly setup. Develop and maintain PFMEA, control plans, and standardized work documentation aligned with ISO requirements. Lead lean manufacturing...

Sr. Hardware Project Manager Global Engineering D&D At Aristocrat, we're committed to crafting outstanding experiences for millions of players worldwide. As our Sr. Hardware Project Manager, you'll be at the forefront of innovation, leading ambitious projects that build the future of gaming. Join a world-class team dedicated to flawless execution and continuous improvement. This is your chance to create a significant impact within a dynamic and collaborative environment. What You'll Do • Offer complete project management direction for complex NPD and NTD programs from concept through development, validation, and production release. • Own delivery outcomes, ensuring programs meet committed schedule, cost, quality, and regulatory targets. • Lead and influence cross-functional teams across engineering, product management, operations, supply chain, and external partners to drive alignment and execution. • Develop and maintain coordinated project plans, including schedules, budgets,...

Join the Aristocrat team as a Supplier Quality Engineer and become part of a company recognized for its innovation and excellence in the gaming industry. Our collaborative culture and dedication to quality set us apart, allowing you to thrive while contributing to our world-class operations. As a Supplier Quality Engineer, you will play a pivotal role in ensuring the highest standards of quality across our supply chain. This is an outstanding opportunity for a driven individual to make a significant impact and be part of our continuous improvement journey! What You'll Do Provide quality and technical subject matter expertise throughout the product lifecycle. Translate build requirements and establish Critical-to-Quality characteristics. Conduct on-site vendor audits and assess manufacturing, assembly, and quality practices. Perform regular quality control audits and ensure compliance with standards. Assess incoming supplies and products for defects and quality...

At Aristocrat, we strive to provide superior gaming content and technology, supported by an innovative and inclusive culture. As an Onboarding and Solution Optimisation Manager, your role will be crucial to implementing and optimizing systems for Customer Support, Risk, Fraud, and KYC. This outstanding opportunity empowers you to lead efforts that improve operational efficiency and foster business growth, making a meaningful difference to our success! What You'll Do Lead the setup, configuration, and rollout of operational systems for new brands. Manage integrations between systems and internal/external platforms. Ensure systems are aligned with operational workflows and business requirements. Act as the primary owner of system configurations and structure. Find opportunities to improve workflows, automation, and system usage. Lead deployment of new features and capabilities, including AI agents and automation tools. Standardize processes and guidelines...

At Aristocrat, we're dedicated to bringing happiness to life through the power of play. As a leader in gaming content and technology, we offer an exceptionally dynamic work environment where innovation thrives. We're seeking a Product Owner - Salesforce Marketing to join our ambitious team and help build the future of our Business Information Systems. In this role, you'll bridge the gap between our Global Marketing team and delivery team, ensuring that our software solutions align flawlessly with strategic marketing objectives. This is an outstanding chance to create a significant impact and be part of a world-class organization that values collaboration and continuous improvement! What You'll Do Collaborate with collaborators across various departments to gather and prioritize business requirements. Conduct regular meetings, workshops, and presentations to ensure alignment between business goals and software development efforts. Prioritize user stories, bugs, and...

At Aristocrat, we are passionate about transforming the gaming industry with outstanding content and technology. As a Project Manager, you will play a crucial role in driving the success of our enterprise online lottery projects. This is an exciting opportunity to join a dynamic team where your contributions will directly build our operational excellence and delivery success. We value collaboration and innovation, and we are committed to crafting an inclusive environment where everyone can thrive. What You'll Do Project Planning & Control Develop and maintain comprehensive project plans, schedules, and delivery roadmaps Define project scope, achievements, deliverables, and success criteria in collaboration with partners Manage project budgets, forecasts, and prioritisation of resources Establish and enforce project governance, change control, and blocking issue processes Delivery Execution Drive day-to-day execution of multiple concurrent projects and...

Aristocrat Leisure Limited (ASX: ALL) is a global gaming content and technology company powered by creativity and innovation. Listed on the S&P/ASX 20 Index, Aristocrat generated over A$6.3 billion in revenue in FY2025 and employs more than 7,400 people across 100+ countries and 300+ licensed jurisdictions worldwide. Our mission is Bringing Joy to Life through the Power of Play. Aristocrat operates across three complementary verticals: Aristocrat Gaming (regulated land-based gaming), Product Madness (social casino), and Aristocrat Interactive (regulated online real-money gaming). The Aristocrat Gaming segment—our largest and the focus of this role—generating nearly A$4 billion in annual revenue at industry-leading margins. Named the #1 Overall Supplier for seven consecutive years by EKG and most recently recognized as Casino Supplier of the Year at the Global Gaming Awards Asia, Aristocrat Gaming is the world's preeminent land-based gaming content and technology provider....

Join Aristocrat as our Director of Revenue Operations and Analytics! This outstanding opportunity allows you to lead the evolution of our global revenue intelligence capability. You'll transform how we use data, systems, and analytics to drive growth, efficiency, and decision-making. Working at the intersection of Sales, Sales Operations, and our central data organization, you'll define revenue data structures and integrate actionable insights across the business. Be part of a team that moves from retrospective reporting to forward-looking predictive insights! What You'll Do Define how Sales data is structured, governed, and brought to bear for revenue analytics and performance management. Partner with Sales leadership and internal platform teams to translate business requirements into scalable system capabilities. Collaborate with the central data organization to establish a coordinated data model across revenue, customer, and product datasets. Drive alignment on global...

As a Lead Global Integrated Planner, you’ll play a key role in shaping how our global supply chain performs. This is a high-impact opportunity to influence end-to-end planning, optimize reverse logistics, and drive smarter, data-informed decisions across the business. You’ll collaborate with cross-functional partners, work with complex data sets, and help improve how we plan, forecast, and operate at scale. If you enjoy solving complex problems, working with data, and driving meaningful operational improvements, this is an exciting opportunity to make a real impact! What You'll Do Lead reverse logistics strategy, including returns, refurbishment, and redistribution planning Drive end-to-end planning across demand, supply, inventory, and NPI Apply predictive analytics to improve forecast accuracy and inventory positioning Analyze data to identify trends, risks, and improvement opportunities Conduct root cause analysis and implement corrective actions Develop...

Join Aristocrat as a Senior Partner Success Manager, where you will have a crucial role in advancing our ambitious and world-class iGaming offerings. This outstanding chance allows you to work with a team committed to excellence, collaboration, and flawless execution in the fast-paced and competitive online gaming market. As a Senior Partner Success Manager, you will develop the future of Aristocrat Interactive by building positive relationships with key partner accounts, helping them prosper and succeed. What You'll Do Conduct market analysis and research, communicating findings to key partners to inform strategic decisions. Report game performance, sharing competitive insights that help steer our business. Convey game roadmaps to partners and operators, ensuring prioritized delivery of top-tier content. Collaborate with operators and partners to develop comprehensive marketing plans for our content. Optimize Aristocrat Interactive’s commercial, promotional, and on-site...

Join Aristocrat as a Senior Partner Success Manager, where you will have a crucial role in advancing our ambitious and world-class iGaming offerings. This outstanding chance allows you to work with a team committed to excellence, collaboration, and flawless execution in the fast-paced and competitive online gaming market. As a Senior Partner Success Manager, you will develop the future of Aristocrat Interactive by building positive relationships with key partner accounts, helping them prosper and succeed. What You'll Do Conduct market analysis and research, communicating findings to key partners to inform strategic decisions. Report game performance, sharing competitive insights that help steer our business. Convey game roadmaps to partners and operators, ensuring prioritized delivery of top-tier content. Collaborate with operators and partners to develop comprehensive marketing plans for our content. Optimize Aristocrat Interactive’s commercial, promotional, and on-site...

At Aristocrat, we compose world-class gaming experiences that entertain millions of players globally. As a Field Engineer I, you will play a meaningful role in our mission to deliver flawless gaming systems. This is an outstanding opportunity for a dynamic individual who excels in problem-solving and enjoys collaboration. You'll engage in pre-sales consultation, implementation, and provide outstanding post-sales technical support. Join us and be a part of an ambitious team that values innovation and happiness! What You'll Do Serve as the primary technical contact for assigned customer sites, ensuring alignment with business needs. Plan, coordinate, and complete software installations, upgrades, and hardware configurations. Troubleshoot technical issues related to software, firmware, and hardware. Develop and manage project plans, ensuring timely execution. Furnish post-installation aid to preserve system stability and customer happiness. Collaborate with collaborators to...

At Aristocrat, we lead our industry by continuously striving for excellence throughout our business. As a company driven by ideas, innovation is central to all we do, from crafting sleek new cabinets and premium game content to creating award-winning systems. Our goal is to provide the world's greatest gaming experience. With a dynamic portfolio of games across land-based casinos, social apps, and real money online platforms, we consistently expand creative limits. Joining us means becoming part of a lively and ambitious culture that values creativity and teamwork. What You'll Do Develop, implement, and maintain AML policies and procedures Ensure adherence to regulations affecting iLottery and iGaming Develop and implement compliance programs, policies, and reporting mechanisms Formulate approaches to align with AML regulations and work alongside auditors and regulators Conduct regular risk assessments to identify and assess potential money laundering and terrorist...