6 vip manager jobs found

At Aristocrat, we’re driven by a mission to bring happiness to life through the power of play. We’re looking for a dedicated Customer Service Manager to lead and expand our customer service operations. This role is essential to our success, offering the chance to shape multiple channels, locations, and brands. If you are a strategic leader committed to delivering seamless customer experiences, we want you on our team! Join us in evolving the customer journey and making a meaningful impact in a fast-growing, dynamic environment. What You'll Do Direct and coordinate multi-channel customer support functions (phone, email, chat, social media) spanning multiple locations and brands. Coordinate inbound and outbound contact strategies to ensure an outstanding customer experience. Develop and implement customer service policies, procedures, and guidelines. Collaborate with key partners (Marketing, CRM, HR, Compliance, Operations) to align service initiatives with business goals. Drive...

Aristocrat is searching for an experienced Director of Supply Chain Accounting to join our world-class team. At Aristocrat, we thrive on innovation, collaboration, and a relentless pursuit of excellence. As a key contributor in our organization, you will have the opportunity to drive significant impact, ensuring flawless financial operations within our global network. This role is uniquely positioned to influence our ambitious goals and support the continuous enhancement of our processes through digital tools and automation. Join us and be part of a company that values your contributions and supports your professional growth in an exciting, dynamic environment! What You'll Do Manager the general ledger and cost accounting of our global integration centers Lead the monthly, quarterly, and year-end close processes, including account reconciliations and variance analysis Ensure accurate calculation and monitoring of standard and actual costs in Microsoft Dynamics 365...

Aristocrat is looking for a Project Engagement Manager who is passionate about quality in everything they do while leading the implementation of Aristocrat’s products. The role is responsible for leading multiple teams in a matrix environment in the CXS Engagement Management office. While onsite at our casino customers, you will be responsible for interacting with customers, Aristocrat Interactive team members, as you lead the installation of marketing, accounting, operations, and table games systems in new and existing properties.   What You'll Do Coordinate installation of Aristocrat software and hardware products at customer locations, delivering projects on time, on budget and to the required specifications. Interact directly with customers and third-party vendors throughout the project lifecycle. Verify project scope, confirming the customer’s needs and current systems operations. Develop a firm timetable for gaming software installation, discuss the...

Join Aristocrat, where innovation meets excitement! As a Project Manager, you'll be central to our dynamic team. You will drive flawless execution across our world-class gaming portfolio. Aristocrat is committed to bringing happiness to life through the power of play. Your role is key to ensuring our products keep leading the market. This is an outstanding opportunity to work within an ambitious company that values collaboration, creativity, and excellence. What You'll Do Act as a key liaison between studio teams and enterprise functions including Product, Commercial, and Marketing. Foster collaboration with Program Management & Delivery teams to ensure alignment and transparency. Support onboarding and integration of new studios, tools, and technologies. Manage enterprise-level portfolio reviews and establish achievement check-ins. Ensure project alignment with development partners using strategic goals and communicate progress to senior leadership. Support project...

Responsibilities: Deliver outstanding player support on Risk & Fraud matters, including account issues, verification, and document reviews.   Review alerts and player activity to detect and prevent fraud across our sportsbook and casino platforms. Conduct account due diligence using back-office tools to identify suspicious or unusual player behaviour. Investigate escalations from Payments, KYC, Customer Support, Compliance, and VIP teams. Monitor daily reports to spot and mitigate fraudulent or suspicious activity across player accounts. Analyze deposits, withdrawals, sportsbook wagering, casino play, and other account activity to identify potential risk and determine when additional verification is needed. Track and document accounts requiring reporting to state authorities and regulatory bodies. Identify emerging fraud trends and player behaviour patterns, keeping Supervisors, Team Leads, and Managers informed. Prepare Suspicious...

Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game. The Senior Legal Counsel, IP will be responsible for developing and executing a comprehensive global intellectual property and brand protection strategy, while supporting complex IP matters within commercial contracts. This role will include identifying, protecting, and leveraging innovations and brand assets, building and managing a robust patent and trademark portfolio, and safeguarding the company’s brand integrity and reputation across all markets. The position will oversee outside counsel (domestically and internationally), help shape brand and intellectual property protection strategies, and ensure alignment with the company’s...