26 technical support specialist jobs found

As a Technical Support Specialist I, you will play a pivotal role in our team, delivering flawless support and outstanding service to our customers. This opportunity is unique as it allows you to work with powerful technology in a dynamic and encouraging environment. Join us and contribute to our proven track record of success while advancing your career in an exciting and encouraging company! What You'll Do Offer direct troubleshooting and assistance for gaming cabinets, computers, and related hardware. Identify and fix hardware, software, power, connectivity, and configuration problems. Install, configure, repair, and validate technical equipment in various customer environments. Apply remote-support tools to assist in resolving technical issues. Interpret technical documentation and collect diagnostic evidence for accurate service activity documentation. Deliver outstanding customer service by maintaining composure during high-impact situations. Prioritize field...

As a Technical Support Specialist I, you will play a pivotal role in our team, delivering flawless support and outstanding service to our customers. This opportunity is unique as it allows you to work with powerful technology in a dynamic and encouraging environment. Join us and contribute to our proven track record of success while advancing your career in an exciting and encouraging company! What You'll Do Offer direct troubleshooting and assistance for gaming cabinets, computers, and related hardware. Identify and fix hardware, software, power, connectivity, and configuration problems. Install, configure, repair, and validate technical equipment in various customer environments. Apply remote-support tools to assist in resolving technical issues. Interpret technical documentation and collect diagnostic evidence for accurate service activity documentation. Deliver outstanding customer service by maintaining composure during high-impact situations. Prioritize field...

As a Technical Support Specialist I, you will play a pivotal role in our team, delivering flawless support and outstanding service to our customers. This opportunity is unique as it allows you to work with powerful technology in a dynamic and encouraging environment. Join us and contribute to our proven track record of success while advancing your career in an exciting and encouraging company! What You'll Do Offer direct troubleshooting and assistance for gaming cabinets, computers, and related hardware. Identify and fix hardware, software, power, connectivity, and configuration problems. Install, configure, repair, and validate technical equipment in various customer environments. Apply remote-support tools to assist in resolving technical issues. Interpret technical documentation and collect diagnostic evidence for accurate service activity documentation. Deliver outstanding customer service by maintaining composure during high-impact situations. Prioritize field...

As a Technical Support Specialist I, you will play a pivotal role in our team, delivering flawless support and outstanding service to our customers. This opportunity is unique as it allows you to work with powerful technology in a dynamic and encouraging environment. Join us and contribute to our proven track record of success while advancing your career in an exciting and encouraging company! What You'll Do Offer direct troubleshooting and assistance for gaming cabinets, computers, and related hardware. Identify and fix hardware, software, power, connectivity, and configuration problems. Install, configure, repair, and validate technical equipment in various customer environments. Apply remote-support tools to assist in resolving technical issues. Interpret technical documentation and collect diagnostic evidence for accurate service activity documentation. Deliver outstanding customer service by maintaining composure during high-impact situations. Prioritize field...

As a Technical Support Specialist I, you will play a pivotal role in our team, delivering flawless support and outstanding service to our customers. This opportunity is unique as it allows you to work with powerful technology in a dynamic and encouraging environment. Join us and contribute to our proven track record of success while advancing your career in an exciting and encouraging company! What You'll Do Offer direct troubleshooting and assistance for gaming cabinets, computers, and related hardware. Identify and fix hardware, software, power, connectivity, and configuration problems. Install, configure, repair, and validate technical equipment in various customer environments. Apply remote-support tools to assist in resolving technical issues. Interpret technical documentation and collect diagnostic evidence for accurate service activity documentation. Deliver outstanding customer service by maintaining composure during high-impact situations. Prioritize field...

What You'll Do Own the QA process across multiple projects and run comprehensive QA testing for new promotions, marketing automations, and feature releases across the iLottery platform, mobile app, and website. Compose, build and finalize test plans, test cases, and regression testing procedures to validate technical functionality, platform improvements, and player-facing features. Ensure that new promotions, player journeys, and segmentation logic function as encouraged from both a technical and customer-facing perspective. Log, track, and analyze defects in collaboration with internal teams and vendor partners; clearly document issues for effective resolution. Work closely with product managers, developers, and marketing leads to ensure business and technical requirements offer clarity across business units and translate into effective QA plans. Maintain documentation to improve awareness within the team, project efficiency and facilitate effective exchange of...

What You'll Do Own the QA process across multiple projects and run comprehensive QA testing for new promotions, marketing automations, and feature releases across the iLottery platform, mobile app, and website. Compose, build and finalize test plans, test cases, and regression testing procedures to validate technical functionality, platform improvements, and player-facing features. Ensure that new promotions, player journeys, and segmentation logic function as encouraged from both a technical and customer-facing perspective. Log, track, and analyze defects in collaboration with internal teams and vendor partners; clearly document issues for effective resolution. Work closely with product managers, developers, and marketing leads to ensure business and technical requirements offer clarity across business units and translate into effective QA plans. Maintain documentation to improve awareness within the team, project efficiency and facilitate effective exchange of...

What You'll Do Own the QA process across multiple projects and run comprehensive QA testing for new promotions, marketing automations, and feature releases across the iLottery platform, mobile app, and website. Compose, build and finalize test plans, test cases, and regression testing procedures to validate technical functionality, platform improvements, and player-facing features. Ensure that new promotions, player journeys, and segmentation logic function as encouraged from both a technical and customer-facing perspective. Log, track, and analyze defects in collaboration with internal teams and vendor partners; clearly document issues for effective resolution. Work closely with product managers, developers, and marketing leads to ensure business and technical requirements offer clarity across business units and translate into effective QA plans. Maintain documentation to improve awareness within the team, project efficiency and facilitate effective exchange of...

What You'll Do Own the QA process across multiple projects and run comprehensive QA testing for new promotions, marketing automations, and feature releases across the iLottery platform, mobile app, and website. Compose, build and finalize test plans, test cases, and regression testing procedures to validate technical functionality, platform improvements, and player-facing features. Ensure that new promotions, player journeys, and segmentation logic function as encouraged from both a technical and customer-facing perspective. Log, track, and analyze defects in collaboration with internal teams and vendor partners; clearly document issues for effective resolution. Work closely with product managers, developers, and marketing leads to ensure business and technical requirements offer clarity across business units and translate into effective QA plans. Maintain documentation to improve awareness within the team, project efficiency and facilitate effective exchange of...

What You'll Do Own the QA process across multiple projects and run comprehensive QA testing for new promotions, marketing automations, and feature releases across the iLottery platform, mobile app, and website. Compose, build and finalize test plans, test cases, and regression testing procedures to validate technical functionality, platform improvements, and player-facing features. Ensure that new promotions, player journeys, and segmentation logic function as encouraged from both a technical and customer-facing perspective. Log, track, and analyze defects in collaboration with internal teams and vendor partners; clearly document issues for effective resolution. Work closely with product managers, developers, and marketing leads to ensure business and technical requirements offer clarity across business units and translate into effective QA plans. Maintain documentation to improve awareness within the team, project efficiency and facilitate effective exchange of...

What You'll Do Own the QA process across multiple projects and run comprehensive QA testing for new promotions, marketing automations, and feature releases across the iLottery platform, mobile app, and website. Compose, build and finalize test plans, test cases, and regression testing procedures to validate technical functionality, platform improvements, and player-facing features. Ensure that new promotions, player journeys, and segmentation logic function as encouraged from both a technical and customer-facing perspective. Log, track, and analyze defects in collaboration with internal teams and vendor partners; clearly document issues for effective resolution. Work closely with product managers, developers, and marketing leads to ensure business and technical requirements offer clarity across business units and translate into effective QA plans. Maintain documentation to improve awareness within the team, project efficiency and facilitate effective exchange of...

What You'll Do Own the QA process across multiple projects and run comprehensive QA testing for new promotions, marketing automations, and feature releases across the iLottery platform, mobile app, and website. Compose, build and finalize test plans, test cases, and regression testing procedures to validate technical functionality, platform improvements, and player-facing features. Ensure that new promotions, player journeys, and segmentation logic function as encouraged from both a technical and customer-facing perspective. Log, track, and analyze defects in collaboration with internal teams and vendor partners; clearly document issues for effective resolution. Work closely with product managers, developers, and marketing leads to ensure business and technical requirements offer clarity across business units and translate into effective QA plans. Maintain documentation to improve awareness within the team, project efficiency and facilitate effective exchange of...

What You'll Do Own the QA process across multiple projects and run comprehensive QA testing for new promotions, marketing automations, and feature releases across the iLottery platform, mobile app, and website. Compose, build and finalize test plans, test cases, and regression testing procedures to validate technical functionality, platform improvements, and player-facing features. Ensure that new promotions, player journeys, and segmentation logic function as encouraged from both a technical and customer-facing perspective. Log, track, and analyze defects in collaboration with internal teams and vendor partners; clearly document issues for effective resolution. Work closely with product managers, developers, and marketing leads to ensure business and technical requirements offer clarity across business units and translate into effective QA plans. Maintain documentation to improve awareness within the team, project efficiency and facilitate effective exchange of...

What You'll Do Own the QA process across multiple projects and run comprehensive QA testing for new promotions, marketing automations, and feature releases across the iLottery platform, mobile app, and website. Compose, build and finalize test plans, test cases, and regression testing procedures to validate technical functionality, platform improvements, and player-facing features. Ensure that new promotions, player journeys, and segmentation logic function as encouraged from both a technical and customer-facing perspective. Log, track, and analyze defects in collaboration with internal teams and vendor partners; clearly document issues for effective resolution. Work closely with product managers, developers, and marketing leads to ensure business and technical requirements offer clarity across business units and translate into effective QA plans. Maintain documentation to improve awareness within the team, project efficiency and facilitate effective exchange of...

What You'll Do Own the QA process across multiple projects and run comprehensive QA testing for new promotions, marketing automations, and feature releases across the iLottery platform, mobile app, and website. Compose, build and finalize test plans, test cases, and regression testing procedures to validate technical functionality, platform improvements, and player-facing features. Ensure that new promotions, player journeys, and segmentation logic function as encouraged from both a technical and customer-facing perspective. Log, track, and analyze defects in collaboration with internal teams and vendor partners; clearly document issues for effective resolution. Work closely with product managers, developers, and marketing leads to ensure business and technical requirements offer clarity across business units and translate into effective QA plans. Maintain documentation to improve awareness within the team, project efficiency and facilitate effective exchange of...

What You'll Do Own the QA process across multiple projects and run comprehensive QA testing for new promotions, marketing automations, and feature releases across the iLottery platform, mobile app, and website. Compose, build and finalize test plans, test cases, and regression testing procedures to validate technical functionality, platform improvements, and player-facing features. Ensure that new promotions, player journeys, and segmentation logic function as encouraged from both a technical and customer-facing perspective. Log, track, and analyze defects in collaboration with internal teams and vendor partners; clearly document issues for effective resolution. Work closely with product managers, developers, and marketing leads to ensure business and technical requirements offer clarity across business units and translate into effective QA plans. Maintain documentation to improve awareness within the team, project efficiency and facilitate effective exchange of...

What You'll Do Own the QA process across multiple projects and run comprehensive QA testing for new promotions, marketing automations, and feature releases across the iLottery platform, mobile app, and website. Compose, build and finalize test plans, test cases, and regression testing procedures to validate technical functionality, platform improvements, and player-facing features. Ensure that new promotions, player journeys, and segmentation logic function as encouraged from both a technical and customer-facing perspective. Log, track, and analyze defects in collaboration with internal teams and vendor partners; clearly document issues for effective resolution. Work closely with product managers, developers, and marketing leads to ensure business and technical requirements offer clarity across business units and translate into effective QA plans. Maintain documentation to improve awareness within the team, project efficiency and facilitate effective exchange of...

What You'll Do Own the QA process across multiple projects and run comprehensive QA testing for new promotions, marketing automations, and feature releases across the iLottery platform, mobile app, and website. Compose, build and finalize test plans, test cases, and regression testing procedures to validate technical functionality, platform improvements, and player-facing features. Ensure that new promotions, player journeys, and segmentation logic function as encouraged from both a technical and customer-facing perspective. Log, track, and analyze defects in collaboration with internal teams and vendor partners; clearly document issues for effective resolution. Work closely with product managers, developers, and marketing leads to ensure business and technical requirements offer clarity across business units and translate into effective QA plans. Maintain documentation to improve awareness within the team, project efficiency and facilitate effective exchange of...

What You'll Do Own the QA process across multiple projects and run comprehensive QA testing for new promotions, marketing automations, and feature releases across the iLottery platform, mobile app, and website. Compose, build and finalize test plans, test cases, and regression testing procedures to validate technical functionality, platform improvements, and player-facing features. Ensure that new promotions, player journeys, and segmentation logic function as encouraged from both a technical and customer-facing perspective. Log, track, and analyze defects in collaboration with internal teams and vendor partners; clearly document issues for effective resolution. Work closely with product managers, developers, and marketing leads to ensure business and technical requirements offer clarity across business units and translate into effective QA plans. Maintain documentation to improve awareness within the team, project efficiency and facilitate effective exchange of...

What You'll Do Own the QA process across multiple projects and run comprehensive QA testing for new promotions, marketing automations, and feature releases across the iLottery platform, mobile app, and website. Compose, build and finalize test plans, test cases, and regression testing procedures to validate technical functionality, platform improvements, and player-facing features. Ensure that new promotions, player journeys, and segmentation logic function as encouraged from both a technical and customer-facing perspective. Log, track, and analyze defects in collaboration with internal teams and vendor partners; clearly document issues for effective resolution. Work closely with product managers, developers, and marketing leads to ensure business and technical requirements offer clarity across business units and translate into effective QA plans. Maintain documentation to improve awareness within the team, project efficiency and facilitate effective exchange of...