43 account jobs found

The Senior Account Director will lead the strategic direction, execution, and performance of all account management activities across the region. This role leads all aspects of a group of Senior Account Managers and is responsible for ensuring outstanding customer success, operational excellence, and long-term growth of the iLottery program. The ideal candidate is a seasoned leader with deep experience in client relationship management, contract oversight, and cross-functional collaboration in a fast-paced, regulated environment. What You'll Do Leadership & Team Management Lead, mentor, and develop a high-performing team of Senior Account Managers across North America. Establish clear goals, benchmarks, and performance metrics aligned with business objectives. Develop a culture of accountability, collaboration, and continuous improvement. Strategic Customer Success Serve as the executive sponsor for key iLottery accounts and vendor partnerships. Drive...

Are you ready to make a significant impact at Aristocrat, a leader in gaming content and technology? As our Technical Account Manager, you'll drive the flawless execution of iGaming products and initiatives across multiple markets. This key role guarantees products, features, and market launches are delivered on time, meet quality standards, and follow regulatory requirements. You'll represent Aristocrat confidently in a client-facing role, collaborating with Product, Engineering, Compliance, and Commercial teams. This is your chance to join an ambitious team committed to delivering world-class solutions! What You'll Do Take full responsibility for the complete delivery of iGaming initiatives, encompassing product releases, integrations, client onboarding, and market launches. Coordinate cross-functional teams (Product, Engineering, Compliance, Commercial) to ensure synchronized progress according to plans and timelines. Track delivery progress, manage dependencies, and...

Aristocrat is searching for an experienced Director of Supply Chain Accounting to join our world-class team. At Aristocrat, we thrive on innovation, collaboration, and a relentless pursuit of excellence. As a key contributor in our organization, you will have the opportunity to drive significant impact, ensuring flawless financial operations within our global network. This role is uniquely positioned to influence our ambitious goals and support the continuous enhancement of our processes through digital tools and automation. Join us and be part of a company that values your contributions and supports your professional growth in an exciting, dynamic environment! What You'll Do Manager the general ledger and cost accounting of our global integration centers Lead the monthly, quarterly, and year-end close processes, including account reconciliations and variance analysis Ensure accurate calculation and monitoring of standard and actual costs in Microsoft Dynamics 365...

At Aristocrat, we are dedicated to enhancing happiness through the power of play, and our culture is grounded in innovation, cooperation, and excellence. We are looking for an exceptionally skilled Accounts Payable Regional Manager for the Americas region who will hold a key role in our dynamic team. This opportunity is outstanding as it provides the chance to lead and refine the full-cycle Accounts Payable process, ensuring efficiency and flawless execution. By joining our team, you will make a meaningful contribution to our mission and experience the fulfilling challenge of driving process improvements and collaborating with cross-functional teams worldwide. What You'll Do Coordinate the entire Accounts Payable process for the Americas region, ensuring invoices are processed and payments are made promptly and according to regulations. Identify, monitor, and resolve PO invoice coordination errors (coordinated and non-coordinated). Drive backlog reduction related to PO...

  ESSENTIAL FUNCTIONS Enter daily information into revenue audit report forms and run back-up reports  Prepare journal entries, track coupons used on property, sort and record complimentary receipts  Reconcile accounts on a regular basis  Assist with the monitoring of all financial activities on property with respect to revenue accounting to ensure that all applicable laws, rules, regulations, and controls of the company, and any applicable commissions (e.g., Federal and State Tax Commissions, Gaming Commission) are enforced throughout the Revenue Accounting operations of the Finance department  Evaluate various situations with respect to revenue audits and determine how best to handle same  Ensure a maximum level of company-wide service and satisfaction in the area of revenue accounting is achieved and maintained  Attend regularly scheduled departmental meetings  Held accountable for the accuracy and thoroughness of departmental records and reports...

At Aristocrat, our mission is to bring happiness to life through the power of play! As a top gaming content and technology company, we value diversity and inclusion. Innovation and collaboration drive all our efforts. Our Customer Service Agents are vital to our success, offering outstanding service and support to our valued VIP clients. If you enjoy delivering world-class customer experiences and excel in a dynamic, fast-paced setting, this role is ideal for you!   What You'll Do Offer focused assistance to clients, handling account, product, and service questions. Diagnose and resolve intricate technical problems involving computer, tablet, and cell phone applications. Handle advanced inbound calls, real-time chat, and emails, and proactive outbound calls. Share exclusive marketing offers and updates with clients. Offer insights on service gaps and customer feedback to elevate service standards. Meet and exceed...

Aristocrat offers gaming experiences enjoyed by millions globally. In the role of Field Engineering Supervisor, the Field Engineering Supervisor directs the efforts of the Field Engineer team to deliver technical assistance for sales account teams, development, engineering, product management, and tribal casino customers. This position requires a strong knowledge of field engineering processes and management experience to efficiently and optimally support all aspects of an Aristocrat CII server project, performing requirements analysis and discovery efforts, creates, and handle project schedules, provides defect triage, report project status, supports continuous process improvement efforts, provides process training, and performs other duties as assigned efficiently and effectively. What You'll Do Coordinate activities involving the Field Engineer group to support client-facing units, product development, technical staff, product administration, and tribal casino customers....

Please note that this position has access to customers details – therefore requires employees to be able to obtain and maintain licensing in all jurisdictions Bally’s operates in. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these background checks upon a successful job offer. This will be done in a confidential manner, and solely for the purposes of verification. Responsibilities: Maintain and provide outstanding Customer Service Levels with any AML related items. Review alerts and triggers, investigate activity, and make confident calls on what’s suspicious. Run due diligence checks (PEP, sanctions, account reviews) using our back-office tools. Jump in on escalations from Payments, KYC, Customer Support, Compliance, and VIP. Monitor daily reports to spot fraud, odd behavior, or anything that feels “not quite right.” Analyze player transactions and gameplay, requesting verification when needed....

At Aristocrat, our mission is to bring happiness to life through the power of play. As a Player Support Representative, you will have a key role in providing outstanding support to our players. You will ensure their gaming experience is truly remarkable. This opportunity allows you to join a multifaceted and driven team where your efforts directly influence player happiness and our company's growth. If gaming excites you and you enjoy working in a collaborative environment, this role is ideal for you! This position will be 3 pm to midnight, Monday through Friday What You'll Do Provide accurate information and support regarding customer accounts, products, and services Troubleshoot technical issues across computers, tablets, and mobile devices Handle live chat, email communications, inbound calls, as well as occasional outbound calls Communicate promotional offers and updates to VIP customers Identify, advance, and provide feedback on service issues or customer...

Aristocrat Interactive is growing, and we're looking to hire multiple full-time Customer Service Agents to join our exceptional team. We currently have a significant number of openings across several shifts and are looking for customer-focused individuals who are passionate about delivering outstanding service. At Aristocrat, we take pride in creating exceptional player experiences and making a positive impact within the gaming industry. As a Customer Service Agent, you'll play an important role in supporting our players, resolving their questions, and ensuring every interaction is a positive one. If you're looking for an opportunity to join a collaborative team with plenty of opportunities to make a difference, we'd love to hear from you. Available Shifts: • Shift 1: 7:00 AM ET to 3:30 PM ET • Shift 2: 12:00 PM ET to 8:30 PM ET • Shift 3: 3:00 PM ET to 11:30 PM ET Office Location: 725 Prudden Street, Lansing, MI 48906 (relocation package is not available) We have...

Aristocrat Interactive is growing, and we're looking to hire multiple full-time Customer Service Agents to join our exceptional team. We currently have a significant number of openings across several shifts and are looking for customer-focused individuals who are passionate about delivering outstanding service. At Aristocrat, we take pride in creating exceptional player experiences and making a positive impact within the gaming industry. As a Customer Service Agent, you'll play an important role in supporting our players, resolving their questions, and ensuring every interaction is a positive one. If you're looking for an opportunity to join a collaborative team with plenty of opportunities to make a difference, we'd love to hear from you. Available Shifts: • Shift 1: 7:00 AM ET to 3:30 PM ET • Shift 2: 12:00 PM ET to 8:30 PM ET • Shift 3: 3:00 PM ET to 11:30 PM ET Office Location: 725 Prudden Street, Lansing, MI 48906 (relocation package is not available) We have...

Aristocrat Interactive is growing, and we're looking to hire multiple full-time Customer Service Agents to join our exceptional team. We currently have a significant number of openings across several shifts and are looking for customer-focused individuals who are passionate about delivering outstanding service. At Aristocrat, we take pride in creating exceptional player experiences and making a positive impact within the gaming industry. As a Customer Service Agent, you'll play an important role in supporting our players, resolving their questions, and ensuring every interaction is a positive one. If you're looking for an opportunity to join a collaborative team with plenty of opportunities to make a difference, we'd love to hear from you. Available Shifts: • Shift 1: 7:00 AM ET to 3:30 PM ET • Shift 2: 12:00 PM ET to 8:30 PM ET • Shift 3: 3:00 PM ET to 11:30 PM ET Office Location: 725 Prudden Street, Lansing, MI 48906 (relocation package is not available) We have...

Aristocrat Interactive is growing, and we're looking to hire multiple full-time Customer Service Agents to join our exceptional team. We currently have a significant number of openings across several shifts and are looking for customer-focused individuals who are passionate about delivering outstanding service. At Aristocrat, we take pride in creating exceptional player experiences and making a positive impact within the gaming industry. As a Customer Service Agent, you'll play an important role in supporting our players, resolving their questions, and ensuring every interaction is a positive one. If you're looking for an opportunity to join a collaborative team with plenty of opportunities to make a difference, we'd love to hear from you. Available Shifts: • Shift 1: 7:00 AM ET to 3:30 PM ET • Shift 2: 12:00 PM ET to 8:30 PM ET • Shift 3: 3:00 PM ET to 11:30 PM ET Office Location: 725 Prudden Street, Lansing, MI 48906 (relocation package is not available) We have...

Aristocrat Interactive is growing, and we're looking to hire multiple full-time Customer Service Agents to join our exceptional team. We currently have a significant number of openings across several shifts and are looking for customer-focused individuals who are passionate about delivering outstanding service. At Aristocrat, we take pride in creating exceptional player experiences and making a positive impact within the gaming industry. As a Customer Service Agent, you'll play an important role in supporting our players, resolving their questions, and ensuring every interaction is a positive one. If you're looking for an opportunity to join a collaborative team with plenty of opportunities to make a difference, we'd love to hear from you. Available Shifts: • Shift 1: 7:00 AM ET to 3:30 PM ET • Shift 2: 12:00 PM ET to 8:30 PM ET • Shift 3: 3:00 PM ET to 11:30 PM ET Office Location: 725 Prudden Street, Lansing, MI 48906 (relocation package is not available) We have...

Aristocrat Interactive is growing, and we're looking to hire multiple full-time Customer Service Agents to join our exceptional team. We currently have a significant number of openings across several shifts and are looking for customer-focused individuals who are passionate about delivering outstanding service. At Aristocrat, we take pride in creating exceptional player experiences and making a positive impact within the gaming industry. As a Customer Service Agent, you'll play an important role in supporting our players, resolving their questions, and ensuring every interaction is a positive one. If you're looking for an opportunity to join a collaborative team with plenty of opportunities to make a difference, we'd love to hear from you. Available Shifts: • Shift 1: 7:00 AM ET to 3:30 PM ET • Shift 2: 12:00 PM ET to 8:30 PM ET • Shift 3: 3:00 PM ET to 11:30 PM ET Office Location: 725 Prudden Street, Lansing, MI 48906 (relocation package is not available) We have...

Aristocrat Interactive is growing, and we're looking to hire multiple full-time Customer Service Agents to join our exceptional team. We currently have a significant number of openings across several shifts and are looking for customer-focused individuals who are passionate about delivering outstanding service. At Aristocrat, we take pride in creating exceptional player experiences and making a positive impact within the gaming industry. As a Customer Service Agent, you'll play an important role in supporting our players, resolving their questions, and ensuring every interaction is a positive one. If you're looking for an opportunity to join a collaborative team with plenty of opportunities to make a difference, we'd love to hear from you. Available Shifts: • Shift 1: 7:00 AM ET to 3:30 PM ET • Shift 2: 12:00 PM ET to 8:30 PM ET • Shift 3: 3:00 PM ET to 11:30 PM ET Office Location: 725 Prudden Street, Lansing, MI 48906 (relocation package is not available) We have...

Aristocrat Interactive is growing, and we're looking to hire multiple full-time Customer Service Agents to join our exceptional team. We currently have a significant number of openings across several shifts and are looking for customer-focused individuals who are passionate about delivering outstanding service. At Aristocrat, we take pride in creating exceptional player experiences and making a positive impact within the gaming industry. As a Customer Service Agent, you'll play an important role in supporting our players, resolving their questions, and ensuring every interaction is a positive one. If you're looking for an opportunity to join a collaborative team with plenty of opportunities to make a difference, we'd love to hear from you. Available Shifts: • Shift 1: 7:00 AM ET to 3:30 PM ET • Shift 2: 12:00 PM ET to 8:30 PM ET • Shift 3: 3:00 PM ET to 11:30 PM ET Office Location: 725 Prudden Street, Lansing, MI 48906 (relocation package is not available) We have...

Aristocrat Interactive is growing, and we're looking to hire multiple full-time Customer Service Agents to join our exceptional team. We currently have a significant number of openings across several shifts and are looking for customer-focused individuals who are passionate about delivering outstanding service. At Aristocrat, we take pride in creating exceptional player experiences and making a positive impact within the gaming industry. As a Customer Service Agent, you'll play an important role in supporting our players, resolving their questions, and ensuring every interaction is a positive one. If you're looking for an opportunity to join a collaborative team with plenty of opportunities to make a difference, we'd love to hear from you. Available Shifts: • Shift 1: 7:00 AM ET to 3:30 PM ET • Shift 2: 12:00 PM ET to 8:30 PM ET • Shift 3: 3:00 PM ET to 11:30 PM ET Office Location: 725 Prudden Street, Lansing, MI 48906 (relocation package is not available) We have...

Aristocrat Interactive is growing, and we're looking to hire multiple full-time Customer Service Agents to join our exceptional team. We currently have a significant number of openings across several shifts and are looking for customer-focused individuals who are passionate about delivering outstanding service. At Aristocrat, we take pride in creating exceptional player experiences and making a positive impact within the gaming industry. As a Customer Service Agent, you'll play an important role in supporting our players, resolving their questions, and ensuring every interaction is a positive one. If you're looking for an opportunity to join a collaborative team with plenty of opportunities to make a difference, we'd love to hear from you. Available Shifts: • Shift 1: 7:00 AM ET to 3:30 PM ET • Shift 2: 12:00 PM ET to 8:30 PM ET • Shift 3: 3:00 PM ET to 11:30 PM ET Office Location: 725 Prudden Street, Lansing, MI 48906 (relocation package is not available) We have...

Aristocrat Interactive is growing, and we're looking to hire multiple full-time Customer Service Agents to join our exceptional team. We currently have a significant number of openings across several shifts and are looking for customer-focused individuals who are passionate about delivering outstanding service. At Aristocrat, we take pride in creating exceptional player experiences and making a positive impact within the gaming industry. As a Customer Service Agent, you'll play an important role in supporting our players, resolving their questions, and ensuring every interaction is a positive one. If you're looking for an opportunity to join a collaborative team with plenty of opportunities to make a difference, we'd love to hear from you. Available Shifts: • Shift 1: 7:00 AM ET to 3:30 PM ET • Shift 2: 12:00 PM ET to 8:30 PM ET • Shift 3: 3:00 PM ET to 11:30 PM ET Office Location: 725 Prudden Street, Lansing, MI 48906 (relocation package is not available) We have...