16 customer support team lead jobs found

The role of Director of Sales for EMEA involves driving revenue growth, market expansion, and customer excellence across the EMEA region within our Class III Casino games. This leadership role manages a team of sales professionals. It develops and accomplishes regional sales strategies. It also manages key customer relationships and ensures consistent revenue delivery. The role requires a strong balance of strategic leadership, operational difficulty, and hands-on sales execution, working closely with cross-functional collaborators to deliver balanced growth. Key Responsibilities 1. Revenue Growth & Sales Execution Own and deliver regional revenue targets, including bookings, pipeline, and margin objectives Develop and complete sales plans aligned with company-wide strategy Drive consistent pipeline generation and conversion through proactive deal management Lead complex, high-value deals and strategic negotiations Ensure principled adoption of sales methodologies...

Aristocrat is seeking a dedicated Product Manager - Social (Digital Strategy Team) to help manage our Social business channel and be part of our ambitious team! As a world leader in gaming content and technology, we are committed to bringing happiness to life through the power of play. This role is pivotal within our organization, offering you the opportunity to develop the future of our products and compete in a dynamic market. What You'll Do Define and communicate the product slot vision and strategy within ou Social business Lead cross-functional teams to successfully implement product initiatives. Conduct market research to determine customer needs and competitive landscape. Develop and manage product roadmaps, ensuring alignment with company goals. Prioritize features and improvements to deliver world-class user experiences. Collaborate with engineering, build, and marketing teams to ensure flawless product launches. Monitor product performance and iterate based on...

Are you an ambitious professional eager to build a meaningful influence in the realm of digital content platforms? Aristocrat, a global leader in gaming content and technology, is searching for a Senior Product Manager to lead our digital content platform ecosystem. You will have a central role in developing, delivering, and managing our top-tier online slots content, ensuring seamless delivery and innovation. As a Senior Product Manager, you will guide the planning and progress of our Game Development Kit (GDK), Remote Gaming Server (RGS), Jackpot platforms, and associated features. You will work closely with groups such as technology teams, game studios, and commercial leaders. Your aim is to turn strategic goals into a practical and efficient yearly roadmap. This is your chance to be at the forefront of advancing our platform strategy, driving investment value, and ensuring our studios can employ new capabilities seamlessly. If you have a passion for strategic product...

Aristocrat’s mission is to bring happiness to life through play. We lead the world in gaming content and technology. Our casino and mobile games reach millions globally. Our culture fosters innovation, collaboration, and excellence, motivating us to deliver outstanding results for our B2B customers. As the IT Senior Director Business Relationship Manager for the Aristocrat Interactive Business Unit and the EMEA Region, you will be central to crafting and performing our IT strategy. This role offers a chance to impact key technology choices and steer our digital transformation journey. It represents a remarkable opportunity for driven professionals. What You'll Do Develop and implement IT strategies and roadmaps for the Aristocrat Interactive and EMEA regions. Build and maintain positive relationships with executive business collaborators and IT leaders. Lead IT project governance processes, from ideation to elaboration, ensuring flawless execution. Coordinate IT projects and...

Aristocrat Interactive is at the forefront of platform innovation, leading the delivery of world-class data solutions in the regulated iGaming market. We are dedicated to crafting a suite of data-driven products that help operators gain actionable insights, engage players more effectively, and reach outstanding commercial success. As a Senior Product Solutions Manager: Data & Insights, you will play a key role in evolving our data and insights platform. You will drive strategic impact and encourage innovation in a fast-paced, ambitious industry. What You'll Do Direct the strategy and manage the backlog for the data and insights platform, ensuring flawless execution. Optimize data integrations and speed to market for new insights and analytics features. Improve the platform to support efficient operational processes and core data functionalities. Translate strategic objectives and market insights into clear product outcomes and actionable requirements. Lead complex...

Aristocrat Interactive is at the forefront of platform innovation, leading the delivery of world-class data solutions in the regulated iGaming market. We are dedicated to crafting a suite of data-driven products that help operators gain actionable insights, engage players more effectively, and reach outstanding commercial success. As a Senior Product Solutions Manager: Data & Insights, you will play a key role in evolving our data and insights platform. You will drive strategic impact and encourage innovation in a fast-paced, ambitious industry. What You'll Do Direct the strategy and manage the backlog for the data and insights platform, ensuring flawless execution. Optimize data integrations and speed to market for new insights and analytics features. Improve the platform to support efficient operational processes and core data functionalities. Translate strategic objectives and market insights into clear product outcomes and actionable requirements. Lead complex...

Aristocrat Interactive is at the forefront of platform innovation, leading the delivery of world-class data solutions in the regulated iGaming market. We are dedicated to crafting a suite of data-driven products that help operators gain actionable insights, engage players more effectively, and reach outstanding commercial success. As a Senior Product Solutions Manager: Data & Insights, you will play a key role in evolving our data and insights platform. You will drive strategic impact and encourage innovation in a fast-paced, ambitious industry. What You'll Do Direct the strategy and manage the backlog for the data and insights platform, ensuring flawless execution. Optimize data integrations and speed to market for new insights and analytics features. Improve the platform to support efficient operational processes and core data functionalities. Translate strategic objectives and market insights into clear product outcomes and actionable requirements. Lead complex...

Aristocrat Interactive is at the forefront of platform innovation, leading the delivery of world-class data solutions in the regulated iGaming market. We are dedicated to crafting a suite of data-driven products that help operators gain actionable insights, engage players more effectively, and reach outstanding commercial success. As a Senior Product Solutions Manager: Data & Insights, you will play a key role in evolving our data and insights platform. You will drive strategic impact and encourage innovation in a fast-paced, ambitious industry. What You'll Do Direct the strategy and manage the backlog for the data and insights platform, ensuring flawless execution. Optimize data integrations and speed to market for new insights and analytics features. Improve the platform to support efficient operational processes and core data functionalities. Translate strategic objectives and market insights into clear product outcomes and actionable requirements. Lead complex...

Aristocrat Interactive is at the forefront of platform innovation, leading the delivery of world-class data solutions in the regulated iGaming market. We are dedicated to crafting a suite of data-driven products that help operators gain actionable insights, engage players more effectively, and reach outstanding commercial success. As a Senior Product Solutions Manager: Data & Insights, you will play a key role in evolving our data and insights platform. You will drive strategic impact and encourage innovation in a fast-paced, ambitious industry. What You'll Do Direct the strategy and manage the backlog for the data and insights platform, ensuring flawless execution. Optimize data integrations and speed to market for new insights and analytics features. Improve the platform to support efficient operational processes and core data functionalities. Translate strategic objectives and market insights into clear product outcomes and actionable requirements. Lead complex...

Aristocrat Interactive stands at the forefront of product evolution and platform innovation, leading the way in regulated iGaming markets. We are investing in a connected suite of products developed to help operators distribute content more effectively, engage players intelligently, and achieve stronger commercial outcomes. As a Senior Product Solutions Manager for Content Distribution, you'll be pivotal in defining what makes us successful and accelerating market dominance. This role offers an outstanding opportunity to drive strategic impact and innovation within a constantly evolving industry! What You'll Do Lead the strategy and handle the backlog for the content distribution or first-party, second-party & third party content. Optimize integrations and speed to market of new content rollouts. Improve the platform to handle more efficient operational processes and core functionalities. Translate strategic objectives and market insights into clear product outcomes and...

At Aristocrat, we are committed to crafting exceptional experiences for both our employees and customers. As a global leader in the gaming industry, our mission is to bring happiness to life through the power of play. This ambition is driven by our innovative culture and impactful projects. Joining our team as the Sr. Global Payroll Director means being part of an ambitious organization where your leadership will shape the future of our payroll operations across multiple regions, including EMEA, North America, Canada, LATAM, Australia, New Zealand, and Asia. This role offers an exceptional opportunity to drive excellence, collaborate globally, and implement modern payroll solutions. If you want to make a significant impact in a dynamic and inclusive environment, this is the role for you! What You'll Do Coordinate the full cycle of domestic and international payroll processing for US and global subsidiaries, ensuring flawless execution and compliance. Provide strategic...

Aristocrat is a world leader in gaming entertainment, offering a diverse range of products and services, including electronic gaming machines, social gaming, and casino management systems. Our team of over 7,300 employees worldwide is united by our mission to bring happiness to life through the power of play. We strive to lead the way in responsible gameplay, governance, employee wellbeing, and sustainability. We are thrilled to announce an outstanding opportunity to join our team as a Finance Functional Lead - D365. This role is central to the success of our ERP team. You will implement and optimize finance processes across our global enterprise. As the first hire for this new Europe team, you will be key in crafting its future and ensuring flawless delivery of finance solutions for complex business scenarios in the Gaming industry. What You'll Do Lead the development, configuration, and implementation of core finance modules, ensuring alignment with global process...

Aristocrat is a world leader in gaming entertainment, offering a diverse range of products and services, including electronic gaming machines, social gaming, and casino management systems. Our team of over 7,300 employees worldwide is united by our mission to bring happiness to life through the power of play. We strive to lead the way in responsible gameplay, governance, employee wellbeing, and sustainability. We are thrilled to announce an outstanding opportunity to join our team as a Finance Functional Lead - D365. This role is central to the success of our ERP team. You will implement and optimize finance processes across our global enterprise. As the first hire for this new Europe team, you will be key in crafting its future and ensuring flawless delivery of finance solutions for complex business scenarios in the Gaming industry. What You'll Do Lead the development, configuration, and implementation of core finance modules, ensuring alignment with global process...

Aristocrat is a world leader in gaming entertainment, offering a diverse range of products and services, including electronic gaming machines, social gaming, and casino management systems. Our team of over 7,300 employees worldwide is united by our mission to bring happiness to life through the power of play. We strive to lead the way in responsible gameplay, governance, employee wellbeing, and sustainability. We are thrilled to announce an outstanding opportunity to join our team as a Finance Functional Lead - D365. This role is central to the success of our ERP team. You will implement and optimize finance processes across our global enterprise. As the first hire for this new Europe team, you will be key in crafting its future and ensuring flawless delivery of finance solutions for complex business scenarios in the Gaming industry. What You'll Do Lead the development, configuration, and implementation of core finance modules, ensuring alignment with global process...

Aristocrat is a world leader in gaming entertainment, offering a diverse range of products and services, including electronic gaming machines, social gaming, and casino management systems. Our team of over 7,300 employees worldwide is united by our mission to bring happiness to life through the power of play. We strive to lead the way in responsible gameplay, governance, employee wellbeing, and sustainability. We are thrilled to announce an outstanding opportunity to join our team as a Finance Functional Lead - D365. This role is central to the success of our ERP team. You will implement and optimize finance processes across our global enterprise. As the first hire for this new Europe team, you will be key in crafting its future and ensuring flawless delivery of finance solutions for complex business scenarios in the Gaming industry. What You'll Do Lead the development, configuration, and implementation of core finance modules, ensuring alignment with global process...

Aristocrat is a world leader in gaming entertainment, offering a diverse range of products and services, including electronic gaming machines, social gaming, and casino management systems. Our team of over 7,300 employees worldwide is united by our mission to bring happiness to life through the power of play. We strive to lead the way in responsible gameplay, governance, employee wellbeing, and sustainability. We are thrilled to announce an outstanding opportunity to join our team as a Finance Functional Lead - D365. This role is central to the success of our ERP team. You will implement and optimize finance processes across our global enterprise. As the first hire for this new Europe team, you will be key in crafting its future and ensuring flawless delivery of finance solutions for complex business scenarios in the Gaming industry. What You'll Do Lead the development, configuration, and implementation of core finance modules, ensuring alignment with global process...