12 customer service jobs found

At Aristocrat, we bring happiness to life through the power of play! As a Tier 2 Support Engineer, you will play a crucial role in delivering flawless technical support to our operators and partners, ensuring outstanding customer happiness. This role is vital to our mission of providing world-class gaming experiences and maintaining the high standards our players have come to expect. Joining our ambitious team means you'll be part of a dynamic environment where innovation and collaboration drive success. If you're determined to make an impact and thrive in a fast-paced setting, this opportunity is for you! What You'll Do Deliver Tier 2 technical assistance to operators and partners through Zendesk and emails by diagnosing and fixing production problems. Analyze symptoms, logs, alerts, and system behavior to identify and address issues. Set up and configure production and pre-production systems, working closely with DevOps and development teams. Collaborate with operations and...

Join Aristocrat as a QA Lead and help bring happiness to life through the power of play! At Aristocrat, we take pride in delivering outstanding gaming experiences and maintaining top industry standards. In this role, you will be key to improving our quality assurance processes, driving high quality, and ensuring flawless launches of our innovative gaming platforms. This position offers an outstanding chance to develop the future of our QA practices and make a strong impact within a dynamic and ambitious team. What You'll Do Lead and manage a growing QA team, including hiring, mentoring, and performance management. Establish clear ownership within the team, focusing on both manual and automation leads. Build a strong, accountable, and results-focused team culture. Define and implement test strategies, test plans, and ensure coverage alignment. Drive risk-based testing and prioritization based on business impact. Own and drive the automation strategy, with a strong focus on...

Join Aristocrat, where innovation meets excellence! As a Backend Developer, you will be a key player in our Research and Development team, driving the creation of world-class microservices solutions. This role offers an exciting opportunity to work with the latest technologies, including AI-assisted development, to build scalable, asynchronous, cloud-native, and event-driven systems. Your contributions will directly impact our mission to deliver top-tier entertainment experiences. What You'll Do Build and develop high-quality backend systems and microservices with a focus on scalability, performance, and resilience. Architect and implement cloud-native, event-driven solutions using modern backend technologies. Actively uses AI-powered development tools (e.g., Codex, Claude, GitHub Copilot) to quicken development and raise code quality. Develop and refine effective prompts and workflows to improve the value of AI tools in coding, debugging, testing, and documentation. Conduct...

At Aristocrat, we are driven by a mission to bring happiness to life through the power of play. As a Security Architect, you play a key role in protecting our innovative gaming content and technology. This role is critical in upholding our security standards and ensuring millions of players stay safe worldwide. If you are passionate about cybersecurity and enjoy a dynamic, collaborative environment, this is an outstanding chance to join a team that values creativity and excellence. What You'll Do Lead the development and execution of security architecture strategies, roadmaps, and reference models across enterprise and product environments, aligned to business priorities Define and evolve security architecture frameworks, standards, and patterns, applying SABSA principles to support scalable and business-aligned outcomes Serve as a senior technical advisor to leadership, translating complex risks into clear mentorship and influencing multi-functional decisions Oversee...

At Aristocrat, we are on a mission to bring happiness to life through the power of play. Our culture is built on collective brilliance, remarkable talent, and a relentless pursuit of world-class standards. As a DevOps Engineer, you will play a crucial role in connecting development and operations, ensuring smooth integration and deployment of our software systems. This is your chance to join an ambitious team and contribute to innovative projects that have a global impact. If you are passionate about automation, infrastructure optimization, and collaborating with cross-functional teams, this opportunity is perfect for you! What You'll Do Build, implement, and manage CI/CD pipelines using GitHub Actions and Git-based workflows. Develop and maintain infrastructure as code (Terraform) following GitOps methodologies for both infrastructure and application manifests. Manage and optimize cloud infrastructure, primarily in Azure (AKS), ensuring scalability and resilience. Monitor...

Aristocrat is on a mission to harness the power of play to bring happiness to millions worldwide. We are looking for dedicated individuals who can contribute to our innovative culture and make a significant impact. As a Data Engineer, you'll be at the forefront of our ambitious data initiatives, driving solutions that are both scalable and high-performance. This is an outstanding opportunity to work with world-class technologies, collaborate with diverse teams, and implement flawless data processes that propel our business forward! What You'll Do Lead and participate in impactful data initiatives, analyzing complex data challenges and delivering scalable, high-performance solutions. Build, develop, and maintain robust ETL pipelines and large-scale batch processing workflows using technologies such as Apache Spark and Kafka. Collaborate with contemporary data platforms such as Microsoft Fabric, Azure Databricks, Snowflake, and Delta Tables in Lakehouse architectures. Ensure data...

Are you an experienced payroll professional with a solid understanding of the regulatory framework governing Polish payroll and a passion for precision, adherence, and continuous improvement? Join our team as an EMEA Payroll Specialist. You will handle the full payroll process for Poland and assist with payroll coordination in several smaller EMEA regions. Working with HR, Finance, and outside payroll providers, you will help deliver accurate, compliant payroll. You will support moving payroll in-house and improve processes. If you're looking for an opportunity to make a significant impact in a collaborative, international environment, we'd love to hear from you! What you'll do End-to-end processing of monthly payroll for   Poland   (approx. 300 Employees and growing)   Process payroll through ADP, ensuring accuracy, timeliness, and compliance.   Maintain payroll data in Workday and ensure alignment with ADP.   C oordinate...

At the heart of our   organisation   is a commitment to delivering innovative, high-quality outcomes that create lasting value for our customers and partners. We foster a collaborative culture grounded in continuous improvement, accountability, and teamwork—core to how we   operate   and succeed. As we continue to scale and evolve, finance plays a critical role in ensuring strong governance, operational excellence, and the insights needed to drive sustainable growth.   This role   represents   a pivotal leadership opportunity to lead our EMEA accounting operations function, delivering   accurate , controlled, and efficient accounting processes that underpin business performance. You will build and scale a high-performing team while embedding best-in-class financial controls and driving improvements across core finance processes. Sitting at the intersection of finance, technology, and transformation, this role offers the opportunity to   leverage...

At the heart of our   organisation   is a commitment to delivering innovative, high-quality outcomes that create lasting value for our customers and partners. We foster a collaborative culture grounded in continuous improvement, accountability, and teamwork—core to how we   operate   and succeed. As we continue to scale and evolve, finance plays a critical role in ensuring strong governance, operational excellence, and the insights needed to drive sustainable growth.   This role is central to our finance   organisation , ensuring   accurate ,   timely , and controlled financial operations that support decision-making and business performance across EMEA. As a key Finance Operations leader, you will   maintain   strong financial control, deliver high-quality reporting, and enable efficient, scalable operations.   What makes this opportunity compelling is the chance to shape and lead a growing accounting operations function in a...

Join Aristocrat, a world-renowned leader in gaming content and technology, recognized for our new way and powerful products! We are looking for a driven QA Automation Engineer to join our Warsaw team. You will help ensure the flawless performance of our latest software solutions. At Aristocrat, we foster a culture of collaboration, inclusivity, and continuous improvement. This role offers a great chance to grow and thrive in a dynamic environment. What You'll Do Build, develop, and maintain robust automated tests, contributing to test automation frameworks using Java, Selenium WebDriver, TestNG, and Maven. Convert manual test cases and business scenarios into dependable automated test scripts. Develop and complete automated tests for both UI and API layers, ensuring full coverage of functional and regression test cases. Build and maintain mocks for effective testing of distributed systems and unavailable services. Integrate automated tests into CI/CD pipelines...

on Join Aristocrat, a world-renowned leader in gaming content and technology, recognized for our new way and powerful products! We are looking for a driven QA Automation Engineer to join our Warsaw team. You will help ensure the flawless performance of our latest software solutions. At Aristocrat, we foster a culture of collaboration, inclusivity, and continuous improvement. This role offers a great chance to grow and thrive in a dynamic environment. What You'll Do Build, develop, and maintain robust automated tests, contributing to test automation frameworks using Java, Selenium WebDriver, TestNG, and Maven. Convert manual test cases and business scenarios into dependable automated test scripts. Develop and complete automated tests for both UI and API layers, ensuring full coverage of functional and regression test cases. Build and maintain mocks for effective testing of distributed systems and unavailable services. Integrate automated tests into...

At the heart of our   organisation   is a commitment to delivering innovative, high-quality outcomes that create lasting value for our customers and partners. We foster a collaborative culture grounded in accountability, continuous improvement, and partnership—core to how we   operate   and succeed.   As we continue to   evolve   our global finance operating model, controllership is increasingly focused on   ownership, insight, and business partnership , rather than transactional execution. Within this model,   centralised   Accounting Operations teams deliver scalable,   standardised   processes, while Business Controllers act as   senior finance leaders accountable for financial outcomes, balance sheet integrity, and commercial insight .   This role   represents   a pivotal opportunity to be the Business Controller for our Content & Aggregation business , which is a k ey grow th driver for Ari stocra t ,...