30 customer jobs found

At Aristocrat, we bring happiness to life through the power of play! As a Tier 2 Support Engineer, you will play a crucial role in delivering flawless technical support to our operators and partners, ensuring outstanding customer happiness. This role is vital to our mission of providing world-class gaming experiences and maintaining the high standards our players have come to expect. Joining our ambitious team means you'll be part of a dynamic environment where innovation and collaboration drive success. If you're determined to make an impact and thrive in a fast-paced setting, this opportunity is for you! What You'll Do Deliver Tier 2 technical assistance to operators and partners through Zendesk and emails by diagnosing and fixing production problems. Analyze symptoms, logs, alerts, and system behavior to identify and address issues. Set up and configure production and pre-production systems, working closely with DevOps and development teams. Collaborate with operations and...

Stanowisko Jako Associate GameOps Manager będziesz wspierać planowanie i realizację kampanii mających na celu zwiększenie zaangażowania graczy, ich retencji oraz monetyzacji. Pracując z zespołem Operacji Gry, będziesz pomagać w dostarczaniu ekscytujących doświadczeń dla graczy, zdobywając jednocześnie praktyczne doświadczenie w dynamicznym i kreatywnym środowisku gier. To doskonała okazja, aby nauczyć się szczegółów operacji gry w środowisku społecznego kasyna i przyczynić się do kluczowych inicjatyw. Będziesz wspierać realizację różnych działań operacyjnych gry, w tym (ale nie tylko): Promocje w aplikacji i wydarzenia dla graczy Wyprzedaże i oferty specjalne Treści społecznościowe Powiadomienia push, e-maile i komunikację zewnętrzną Wprowadzenie nowych feature'ów i ich marketing Kampanie retencyjne i doświadczenia graczy Ponadto będziesz: Pomagać w przygotowywaniu zasobów kampanii i szczegółów konfiguracji Przeprowadzać kontrole jakości, aby...

Stanowisko Jako Associate GameOps Manager będziesz wspierać planowanie i realizację kampanii mających na celu zwiększenie zaangażowania graczy, ich retencji oraz monetyzacji. Pracując z zespołem Operacji Gry, będziesz pomagać w dostarczaniu ekscytujących doświadczeń dla graczy, zdobywając jednocześnie praktyczne doświadczenie w dynamicznym i kreatywnym środowisku gier. To doskonała okazja, aby nauczyć się szczegółów operacji gry w środowisku społecznego kasyna i przyczynić się do kluczowych inicjatyw. Będziesz wspierać realizację różnych działań operacyjnych gry, w tym (ale nie tylko): Promocje w aplikacji i wydarzenia dla graczy Wyprzedaże i oferty specjalne Treści społecznościowe Powiadomienia push, e-maile i komunikację zewnętrzną Wprowadzenie nowych feature'ów i ich marketing Kampanie retencyjne i doświadczenia graczy Ponadto będziesz: Pomagać w przygotowywaniu zasobów kampanii i szczegółów konfiguracji Przeprowadzać kontrole jakości, aby...

At the heart of our organisation is a commitment to delivering innovative, high-quality outcomes that create lasting value for our customers and partners. We foster a collaborative culture grounded in continuous improvement, accountability, and teamwork—core to how we operate and succeed. As we continue to scale and evolve, finance plays a critical role in ensuring strong governance, operational excellence, and the insights needed to drive sustainable growth.   The Senior Accountant will play a key role within the Finance Department, ensuring the accuracy, integrity and timely completion of all financial processes. This position is responsible for maintaining high-quality accounting records, supporting monthly and annual reporting cycles and contributing to process improvements and automation initiatives across multiple jurisdictions.   What You'll Do Maintain   accurate , complete, and up-to-date records of financial transactions within the ERP...

At the heart of our   organisation   is a commitment to delivering innovative, high-quality outcomes that create lasting value for our customers and partners. We foster a collaborative culture grounded in continuous improvement, accountability, and teamwork—core to how we   operate   and succeed. As we continue to scale and evolve, finance plays a critical role in ensuring strong governance, operational excellence, and the insights needed to drive sustainable growth.   This role is central to our finance operations, driving effective   collections   and supporting strong cash flow across EMEA. You will play a key role in reducing overdue balances, improving DSO, and   maintaining   the accuracy of customer accounts.   What makes this opportunity compelling is the direct impact on business performance through proactive collections and strong cross-functional collaboration. You will partner with customers and teams across Sales, Commercial, and...

At the heart of our   organisation   is a commitment to delivering innovative, high-quality outcomes that create lasting value for our customers and partners. We foster a collaborative culture grounded in continuous improvement, accountability, and teamwork—core to how we   operate   and succeed. As we continue to scale and evolve, finance plays a critical role in ensuring strong governance, operational excellence, and the insights needed to drive sustainable growth.   This role is central to our finance   organisation , dedicated to ensuring the completeness, integrity, and compliance of revenue accounting across a complex and evolving business. As a key contributor to financial performance, you will play a critical role in delivering reliable revenue recognition, billing accuracy, and insightful analysis that underpins decision-making and commercial outcomes.   What makes this opportunity compelling is the breadth of exposure across revenue,...

Naszą organizację napędza zaangażowanie w dostarczanie innowacyjnych rozwiązań i wysokiej jakości rezultatów, które tworzą trwałą wartość dla klientów oraz partnerów biznesowych. Tworzymy kulturę opartą na współpracy, ciągłym doskonaleniu, odpowiedzialności i pracy zespołowej – to wartości, które wyznaczają sposób, w jaki działamy i osiągamy sukcesy. Wraz z rozwojem organizacji obszar Finansów odgrywa kluczową rolę w zapewnianiu skutecznego ładu korporacyjnego, doskonałości operacyjnej oraz dostarczaniu danych i analiz wspierających zrównoważony rozwój biznesu. To stanowisko odgrywa kluczową rolę w funkcjonowaniu zespołu Finansów, odpowiadając za skuteczne zarządzanie należnościami oraz wspieranie płynności finansowej w regionie EMEA. Osoba na tym stanowisku będzie mieć bezpośredni wpływ na ograniczanie przeterminowanych należności, poprawę wskaźnika DSO (Days Sales Outstanding) oraz zapewnienie prawidłowości danych na kontach klientów. To doskonała okazja dla osób, które chcą...

Aristocrat is a global entertainment and gaming-technology leader. We create game and digital content that delights millions of players worldwide, powered by technology, innovation, and our people. At Aristocrat, you will join a diverse, dynamic, and international team united by a mission to bring joy to life through the power of play! As a Senior Talent Acquisition Partner , you will operate as a strategic advisor to the business, leading end-to-end hiring while using AI, market intelligence, and data-driven insights to affect hiring strategy. This is not a purely delivery-focused role — you will move beyond requisition execution to proactively influence workforce planning and talent location strategy. You will play a meaningful role in embedding AI-enabled, insight-led recruiting practices and elevating how Talent Acquisition operates across the organisation. This role follows a hybrid model, requiring three days per week in our Krakow office (Unity Centre). What You’ll...

Join Aristocrat as a React Native Lead Developer and become part of a global leader in gaming and entertainment, where technology and creativity come together to deliver world-class player experiences. With thousands of team members across the globe, we are united by a shared mission to bring joy to life through the power of play. In this role, you’ll lead a dedicated, distributed team working on innovative mobile solutions, contributing to scalable products that reach players worldwide. You’ll collaborate across teams while helping shape technical direction and drive impactful digital initiatives. Work mode: hybrid – 3 days per week from the Wave Office in Gdansk or Unity Office in Krakow. What You'll Do Lead the design and development of an SDK and mobile applications in React Native, ensuring alignment with overall product strategy. Participate in agile development processes, including sprint planning, stand-ups, and retrospectives. Establish, enforce and...

on Join Aristocrat, a world-renowned leader in gaming content and technology, recognized for our new way and powerful products! We are looking for a driven QA Automation Engineer to join our Warsaw team. You will help ensure the flawless performance of our latest software solutions. At Aristocrat, we foster a culture of collaboration, inclusivity, and continuous improvement. This role offers a great chance to grow and thrive in a dynamic environment. What You'll Do Build, develop, and maintain robust automated tests, contributing to test automation frameworks using Java, Selenium WebDriver, TestNG, and Maven. Convert manual test cases and business scenarios into dependable automated test scripts. Develop and complete automated tests for both UI and API layers, ensuring full coverage of functional and regression test cases. Build and maintain mocks for effective testing of distributed systems and unavailable services. Integrate automated tests into...

Join Aristocrat to transform gaming technology through modern innovation and authenticity. As a QA Engineer focused on performance, you will play a meaningful role in ensuring smooth user experiences on our platform that merges physical and digital gaming. Our mission to bring happiness to life through play is reflected throughout our culture and impact. This role is vital for maintaining flawless product performance, presenting an outstanding opportunity for motivated professionals. You will work with a world-class team dedicated to pushing limits and achieving excellence! What You'll Do Conduct manual testing on Web and API applications. Perform comprehensive testing to ensure software system integrity. Collaborate with developers to identify and resolve defects. Document and report testing outcomes effectively. Configure test environments and support CI/CD pipelines. Participate in requirement analysis and user story refinement. Complete regression testing...

Join Aristocrat as a QA Lead and help bring happiness to life through the power of play! At Aristocrat, we take pride in delivering outstanding gaming experiences and maintaining top industry standards. In this role, you will be key to improving our quality assurance processes, driving high quality, and ensuring flawless launches of our innovative gaming platforms. This position offers an outstanding chance to develop the future of our QA practices and make a strong impact within a dynamic and ambitious team. What You'll Do Lead and manage a growing QA team, including hiring, mentoring, and performance management. Establish clear ownership within the team, focusing on both manual and automation leads. Build a strong, accountable, and results-focused team culture. Define and implement test strategies, test plans, and ensure coverage alignment. Drive risk-based testing and prioritization based on business impact. Own and drive the automation strategy, with a strong focus on...

Join Aristocrat, where innovation meets excellence! As a Backend Developer, you will be a key player in our Research and Development team, driving the creation of world-class microservices solutions. This role offers an exciting opportunity to work with the latest technologies, including AI-assisted development, to build scalable, asynchronous, cloud-native, and event-driven systems. Your contributions will directly impact our mission to deliver top-tier entertainment experiences. What You'll Do Build and develop high-quality backend systems and microservices with a focus on scalability, performance, and resilience. Architect and implement cloud-native, event-driven solutions using modern backend technologies. Actively uses AI-powered development tools (e.g., Codex, Claude, GitHub Copilot) to quicken development and raise code quality. Develop and refine effective prompts and workflows to improve the value of AI tools in coding, debugging, testing, and documentation. Conduct...

Job Description Join Aristocrat to transform gaming technology through modern innovation and authenticity. As a QA Engineer focused on performance, you will play a meaningful role in ensuring smooth user experiences on our platform that merges physical and digital gaming. Our mission to bring happiness to life through play is reflected throughout our culture and impact. This role is vital for maintaining flawless product performance, presenting an outstanding opportunity for motivated professionals. You will work with a world-class team dedicated to pushing limits and achieving excellence! What You'll Do Conduct manual testing on Web and API applications. Perform comprehensive testing to ensure software system integrity. Collaborate with developers to identify and resolve defects. Document and report testing outcomes effectively. Configure test environments and support CI/CD pipelines. Participate in requirement analysis and user story refinement....

At Aristocrat, we are driven by a mission to bring happiness to life through the power of play. As a Security Architect, you play a key role in protecting our innovative gaming content and technology. This role is critical in upholding our security standards and ensuring millions of players stay safe worldwide. If you are passionate about cybersecurity and enjoy a dynamic, collaborative environment, this is an outstanding chance to join a team that values creativity and excellence. What You'll Do Lead the development and execution of security architecture strategies, roadmaps, and reference models across enterprise and product environments, aligned to business priorities Define and evolve security architecture frameworks, standards, and patterns, applying SABSA principles to support scalable and business-aligned outcomes Serve as a senior technical advisor to leadership, translating complex risks into clear mentorship and influencing multi-functional decisions Oversee...

At Aristocrat, we are on a mission to bring happiness to life through the power of play. Our culture is built on collective brilliance, remarkable talent, and a relentless pursuit of world-class standards. As a DevOps Engineer, you will play a crucial role in connecting development and operations, ensuring smooth integration and deployment of our software systems. This is your chance to join an ambitious team and contribute to innovative projects that have a global impact. If you are passionate about automation, infrastructure optimization, and collaborating with cross-functional teams, this opportunity is perfect for you! What You'll Do Build, implement, and manage CI/CD pipelines using GitHub Actions and Git-based workflows. Develop and maintain infrastructure as code (Terraform) following GitOps methodologies for both infrastructure and application manifests. Manage and optimize cloud infrastructure, primarily in Azure (AKS), ensuring scalability and resilience. Monitor...

Aristocrat is on a mission to harness the power of play to bring happiness to millions worldwide. We are looking for dedicated individuals who can contribute to our innovative culture and make a significant impact. As a Data Engineer, you'll be at the forefront of our ambitious data initiatives, driving solutions that are both scalable and high-performance. This is an outstanding opportunity to work with world-class technologies, collaborate with diverse teams, and implement flawless data processes that propel our business forward! What You'll Do Lead and participate in impactful data initiatives, analyzing complex data challenges and delivering scalable, high-performance solutions. Build, develop, and maintain robust ETL pipelines and large-scale batch processing workflows using technologies such as Apache Spark and Kafka. Collaborate with contemporary data platforms such as Microsoft Fabric, Azure Databricks, Snowflake, and Delta Tables in Lakehouse architectures. Ensure data...

Join Aristocrat as a React Native Lead Developer and become part of a global leader in gaming and entertainment, where technology and creativity come together to deliver world-class player experiences. With thousands of team members across the globe, we are united by a shared mission to bring joy to life through the power of play. In this role, you’ll lead a dedicated, distributed team working on innovative mobile solutions, contributing to scalable products that reach players worldwide. You’ll collaborate across teams while helping shape technical direction and drive impactful digital initiatives. Work mode: hybrid – 3 days per week from the Wave Office in Gdansk or Unity Office in Krakow. What You'll Do Lead the design and development of an SDK and mobile applications in React Native, ensuring alignment with overall product strategy. Participate in agile development processes, including sprint planning, stand-ups, and retrospectives. Establish, enforce and...

As the Game Explorer Team Lead, you will coordinate a team responsible for collecting and analyzing player interaction data within free-to-play mobile games. You will balance people leadership, project coordination, and hands-on gameplay research to ensure the delivery of accurate, high-quality insights that support product and market intelligence initiatives. In this role, you will hire, train, and mentor Game Explorers, manage team priorities, improve data collection processes, and help drive operational excellence. The ideal candidate is passionate about mobile games, highly organized, detail-oriented, and experienced in leading teams and delivering results across multiple projects. What you'll do Hire & train new Game Explorers to maintain the operational efficiency & expertise of the Game Exploration group Manage division of project work across multiple Game Explorers Define new data collection templates for team to use to precisely record & organize...

Senior Revenue Accountant   About The Role   The Senior Revenue Accountant is coordinating billing, revenue automation and accounts receivable processes to ensure accurate invoicing, timely collections and strong financial control. This role plays a key part in managing revenue systems, resolving disputes, supporting audits and driving process improvements across commercial and finance teams.  Key Responsibilities   Manage and maintain the billing mailbox, ensuring timely resolution of queries and prioritisation of urgent issues.  Lead the resolution of high-priority billing disputes, including investigation of historical and sophisticated operator matters.  Be responsible for and maintain the Revenue Automation Database, ensuring accurate commercial rates, contract terms and amendments are reflected.  Upload bonuses, promotions and miscellaneous adjustments into the automation system to support accurate invoicing.  Perform pre-invoicing checks, including...