Sportsradar
Muntinlupa, Metro Manila, Philippines
OVERVIEW
Working within the Rights & Revenue Protection (RRP) team, the Monitoring Lead, Rights Protection will oversee the day-to-day activities of the Monitoring Team and ensure service delivery objectives, operational standards and quality expectations are consistently achieved. The Team Lead will be responsible for team operational leadership, workload management, scheduling, quality assurance, reporting oversight and process improvement initiatives. This role requires a proactive leader capable of managing operational delivery while supporting the professional development of team members and contributing to the growth of the function. The successful candidate will combine strong organisational and people-management skills with a disciplined, analytical approach to operational excellence. THE CHALLENGE
• Lead, coach and develop a team of Monitoring Analysts. • Manage day-to-day workload allocation and operational priorities. • Develop and maintain team...
