3 executive jobs found

As a CRM Country Lead, you will be responsible for developing and implementing CRM strategies to drive customer engagement, retention, and loyalty within the Dutch market. We are keen to welcome candidates for the role of CRM Country Lead based in our Malta office. You will be reporting to the CRM Manager (Sports) and working closely with senior management to support the short- and long-term objectives of the department. You will be able to operate independently but have a team player attitude and demonstrate a flexible and adaptable working style that responds quickly and efficiently under pressure. Your primary focus will be on the strategic planning and execution of Sports CRM initiatives within the Dutch market whilst optimising the customer journey, shaping the future of customer engagement, and enhancing the overall experience for customers. This is the perfect opportunity for a self-starter who is comfortable with analysing data and learning complex systems. You will...

As a CRM Country Lead, you will be responsible for developing and implementing CRM strategies to drive customer engagement, retention, and loyalty within the Italian market. We are keen to welcome candidates for the role of CRM Country Lead based in our Malta office. You will be reporting to the CRM Manager (Sports) and working closely with senior management to support the short- and long-term objectives of the department. You will be able to operate independently but have a team player attitude and demonstrate a flexible and adaptable working style that responds quickly and efficiently under pressure. Your primary focus will be on the strategic planning and execution of Sports CRM initiatives within the Italian market whilst optimising the customer journey, shaping the future of customer engagement, and enhancing the overall experience for customers. This is the perfect opportunity for a self-starter who is comfortable with analysing data and learning complex systems. You...

As a CRM Manager (Sports), in our Malta office you will take the lead in driving our customer engagement and retention efforts in key territories. You will work closely with senior management to develop and implement cutting-edge Sports CRM strategies, guiding multiple country leads as they execute their localised plans. This is a perfect opportunity for an experienced professional, passionate about delivering an exceptional customer experience through innovative campaigns and rewards, who can respond quickly and efficiently under pressure to meet critical objectives. Qualifications Proven extensive experience in CRM management, preferably within the online gambling or related industry. Significant experience leading and developing high-performing CRM teams. Strong understanding of CRM principles, strategies, and best practices. Familiarity with CRM and bonus systems (CDP, CEP, third party bonus tools). Excellent analytical and problem-solving skills, with the...