2 customer jobs found

As Deputy Head of Sports CRM, you will work closely with the Head of Sports CRM to support the delivery of the CRM strategy across the global Sports business. You will oversee the day-to-day running of the Sports CRM department and provide leadership to CRM Coordinators, Country Leads, and Managers to ensure a high-quality customer experience. We are seeking a strategic and collaborative CRM leader to support the Head of Sports CRM in driving team development, operational excellence, and customer growth. In this role, you will oversee the delivery of CRM roadmaps across the customer lifecycle, with responsibility for reducing churn, increasing yield, and improving customer satisfaction through relevant, personalised, and cost-effective communications. You will work closely with stakeholders across Gaming CRM, Product, Trading, Operations, and Marketing to shape customer journeys, optimise campaign performance, support product launches, and champion a data-driven, test-and-learn...

At Dinotech, we foster a collaborative and forward-thinking culture where innovation, teamwork, and continuous growth are part of our everyday mindset. While we continue to grow, we’ve maintained an exciting and agile scale-up environment where innovation, collaboration, and people remain at the heart of what we do. We offer a flexible hybrid working model that supports both professional development and work-life balance, along with a dynamic workplace, competitive salary, and a culture driven by teamwork and continuous growth. We also provide the tools and equipment you need to work comfortably, whether from home or the office, and regularly bring our teams together through social events and company gatherings. Ready to grow with us and be part of something exciting? Role Overview The Money Laundering Reporting Officer (MLRO) will hold full statutory responsibility for the company’s Anti-Money Laundering and Combating the Financing of Terrorism (AML/CFT) framework...