2 infrastructure engineer iii jobs found

Job Description Summary To administer the Online Gaming platform and monitor and report as part of a “shift-based operations” team on a 24x7 basis, ensuring optimum performance and availability of such platform, provide second-level troubleshooting support, and liaise with all applicable service providers and third parties. Achieve the goals established internally and follow SLAs and OLAs concerning service delivery to our customers (both external and internal). Job Requirements 4-6 years’ experience in a technical support / operational role All-round, with broad scope technology knowledge, both windows and Linux. Strong communication skills, both written and verbal, capable of gathering and delivering information to both technical and non-technical collaborators. A working knowledge of monitoring tools, both event management and metrics. For example – Grafana, Datadog. Good problem-solving method and approach Evidence of accountability and ownership when managing...

Job Description Summary To administer the Online Gaming platform and monitor and report as part of a “shift-based operations” team on a 24x7 basis, ensuring optimum performance and availability of such platform, provide second-level troubleshooting support, and liaise with all applicable service providers and third parties. Achieve the goals established internally and follow SLAs and OLAs concerning service delivery to our customers (both external and internal). Job Requirements 4-6 years’ experience in a technical support / operational role All-round, with broad scope technology knowledge, both windows and Linux. Strong communication skills, both written and verbal, capable of gathering and delivering information to both technical and non-technical collaborators. A working knowledge of monitoring tools, both event management and metrics. For example – Grafana, Datadog. Good problem-solving method and approach Evidence of accountability and ownership when managing...