8 customer service jobs found

The Associate, Service Operations – People and Culture (P&C) is responsible for responding to inquiries from employees, implementing P&C transactions, and data reporting using Workday and other HR systems. This role requires great accuracy, customer service orientation, and an ability to use discretion and latitude to prioritize service requests. Provide excellent customer service in response to HR-related inquiries from employees, P&C Business Partners, and managers via multiple channels, including email, instant message, chat, and phone. Resolve inquiries accurately and within timeline by accessing knowledge guides and information in multiple systems. Process P&C transactions by collecting required information from the employee, manager, or other collaborators internally and externally. Apply the case management tool to assemble all inquiries, customer information, case data, and updates, and communicate the resolution to the requestor or call out...

Aristocrat is looking for a driven Workday Senior Developer to propel our ambitious projects. Join our engineering team to apply your expertise in creating seamless integration solutions for our cloud-based Workday products. This position provides an outstanding chance to influence the future of our integrations and contribute significantly to our goal of spreading happiness through the power of play. What You'll Do: Lead the development of highly complex integrations between HR, Payroll, and Benefits Partners using Workday tools. Apply your solid knowledge of Workday Studio and PECI for seamless integration development. Configure and develop technical integrations using Workday Studio, Workday RaaS Integrations, Enterprise Interface Builder (EIB), Complex Calculated Fields, Web Services, Workday Custom Reports, XSLT, and XPath. Lead data conversion concepts and their impacts on business processes, including Workday iLoads. Collaborate with collaborators to...

What You'll Do:- As an Associate Principal Animator at Aristocrat, you will play a pivotal role in crafting world-class gaming experiences. Your primary responsibilities will include: Contributing innovative gaming animations throughout the production cycle. Ensuring consistency and quality of animation/build work across project teams. Comprehending and quickly acting on Art briefs, conceptualizing and producing creative animations and artwork. Serving as a seeding resource for a creative animation team, which will initially handle tasks in India and later be part of a distributed team. Responding promptly to remote direction and making requested changes in a timely manner. Communicating complex art and animation-related issues clearly to local and remote team members. Adding customer value to all aspects of the creative production pipeline from concept through post-production. Providing high-quality digital artwork and animation for innovative gaming...

Aristocrat is seeking a dedicated Lead Animator (3D) to join our dynamic and creative team! As a world leader in gaming content and technology, we pride ourselves on delivering flawless and innovative gaming experiences. This is an outstanding opportunity to be at the forefront of our creative production pipeline and contribute to world-class digital artwork and animation. What You'll Do:- Spearhead the creation of innovative gaming animations throughout the entire production cycle. Ensure consistency and high-quality animation/build work across various project teams. Comprehend art briefs quickly and conceptualize creative animations/artwork. Serve as a seeding resource for a team handling creative animation tasks, contributing significantly to team growth and development. Responsively make changes as requested by remote direction, ensuring timely and accurate updates. Communicate complex art and animation-related issues succinctly and clearly to team members...

Job Description Summary This role is developed for a P&C professional who can blend analytics and technology to deliver actionable insights and drive digital transformation. The individual will act as a link between P&C operations and technology, ensuring data-driven decisions and automation initiatives that enhance employee experience and interpersonal efficiency. Job Requirements  (What you’ll do) P&C Analytics & Workforce Insights Develop interactive dashboards in Power BI for real-time workforce metrics (attrition, headcount, diversity, engagement, hiring trends). Conduct predictive and prescriptive analytics for workforce planning, talent acquisition, and retention strategies. Perform trend analysis on employee lifecycle data to identify risk areas and opportunities for improvement. 2. Talent Intelligence & Market Benchmarking analyse external labor market data to benchmark skills, and talent availability. Support succession planning and skills...

At Aristocrat, our mission is to bring happiness to life through the power of play. Our innovative technology and world-class gaming content have made us a leader in the industry. As a Salesforce Developer, you will play a key role in our IT team, helping to build and develop solutions that improve our operations and support our goals. This position offers an outstanding opportunity to work with modern tools and collaborate with skilled professionals in a dynamic and inclusive environment. Join us to be part of a team that values precise work, collaboration, and ongoing growth! What You'll Do Build, develop, and deliver scalable Salesforce solutions using Apex, Lightning Web Components (LWC), and declarative tools such as Flow and Process Builder. Develop and sustain integrations using Salesforce Web Services APIs, including REST, SOAP, Bulk, and Metadata APIs. Own the full development lifecycle: requirements analysis, solution build, coding, testing, deployment, and...

We are looking a Sr Engineer I - Workday Integration. Contribute to integration projects and deliver solutions. What You'll Do: Collaborate as part of an encouraging delivery team while independently driving end-to-end development: requirements gathering, integration design, prototyping, testing (Integration/UAT), and user training. Scope, design, develop, test, deploy, and support integrations using Workday Studio, Core Connectors, EIB, Cloud Connect, RaaS, report writer, calculated fields, and web services (SOAP/REST/XML/XSLT). Participate in code and solution reviews, supporting both new builds and the optimization or remediation of existing interfaces. Contribute to our ongoing support model, including root-cause analysis, performance tuning, and iterative improvements of legacy integrations. Collaborate with developers, architects, and analysts across HR, Payroll, and IT to ensure solutions are scalable and supportable. Define integration strategies aligned with...

Join Aristocrat as a Sr Tech Lead - Full stack developer and contribute to a team reshaping the gaming industry! At Aristocrat, we encourage collaboration, innovation, and excellence. Our goal is to bring happiness to life through the power of play. In this Sr Tech Lead position, you will be key in crafting engaging and high-quality gaming solutions. This outstanding opportunity involves working on our iLottery game platform. You will develop both front-end and back-end components while partnering with dedicated colleagues to set new industry benchmarks. What You'll Do Develop mobile and web games using HTML5 platforms, JavaScript, and TypeScript. Build and maintain interactive game UIs or equivalent experience with pixel-perfect rendering using PIXI.js. Develop, maintain, and integrate .NET backend applications and game engines for iLottery games. Build and implement RESTful and/or gRPC-based backend services using ASP.NET Core. Implement and integrate Spine animations...