56 customer experience jobs found

The Associate, Service Operations – People and Culture (P&C) is responsible for responding to inquiries from employees, implementing P&C transactions, and data reporting using Workday and other HR systems. This role requires great accuracy, customer service orientation, and an ability to use discretion and latitude to prioritize service requests. Provide excellent customer service in response to HR-related inquiries from employees, P&C Business Partners, and managers via multiple channels, including email, instant message, chat, and phone. Resolve inquiries accurately and within timeline by accessing knowledge guides and information in multiple systems. Process P&C transactions by collecting required information from the employee, manager, or other collaborators internally and externally. Apply the case management tool to assemble all inquiries, customer information, case data, and updates, and communicate the resolution to the requestor or call out...

What You'll Do:- As an Associate Principal Animator at Aristocrat, you will play a pivotal role in crafting world-class gaming experiences. Your primary responsibilities will include: Contributing innovative gaming animations throughout the production cycle. Ensuring consistency and quality of animation/build work across project teams. Comprehending and quickly acting on Art briefs, conceptualizing and producing creative animations and artwork. Serving as a seeding resource for a creative animation team, which will initially handle tasks in India and later be part of a distributed team. Responding promptly to remote direction and making requested changes in a timely manner. Communicating complex art and animation-related issues clearly to local and remote team members. Adding customer value to all aspects of the creative production pipeline from concept through post-production. Providing high-quality digital artwork and animation for innovative gaming...

Join Aristocrat as a Senior Engineer II and become part of a world-class team that is passionate about crafting flawless and powerful gaming experiences! At Aristocrat, we are committed to delivering outstanding performance and bringing happiness to millions of players worldwide. As an integral part of our ambitious engineering team, you will have the unique opportunity to develop brand new software solutions that drive our industry forward. We believe in encouraging a collaborative and inclusive culture where every team member's contribution is valued. This role supports our mission. You will help improve our products and ensure they meet high standards of quality and reliability. If you seek a challenging and rewarding career with a company that values innovation, teamwork, and excellence, this opportunity is ideal for you! What You'll Do Build high-quality software products and solutions in a vibrant engineering atmosphere. Build and implement applications using C++ on...

We are looking a Sr Engineer I - Workday Integration. Contribute to integration projects and deliver solutions. What You'll Do: Collaborate as part of an encouraging delivery team while independently driving end-to-end development: requirements gathering, integration design, prototyping, testing (Integration/UAT), and user training. Scope, design, develop, test, deploy, and support integrations using Workday Studio, Core Connectors, EIB, Cloud Connect, RaaS, report writer, calculated fields, and web services (SOAP/REST/XML/XSLT). Participate in code and solution reviews, supporting both new builds and the optimization or remediation of existing interfaces. Contribute to our ongoing support model, including root-cause analysis, performance tuning, and iterative improvements of legacy integrations. Collaborate with developers, architects, and analysts across HR, Payroll, and IT to ensure solutions are scalable and supportable. Define integration strategies aligned with...

Aristocrat is looking for a driven Workday Senior Developer to propel our ambitious projects. Join our engineering team to apply your expertise in creating seamless integration solutions for our cloud-based Workday products. This position provides an outstanding chance to influence the future of our integrations and contribute significantly to our goal of spreading happiness through the power of play. What You'll Do: Lead the development of highly complex integrations between HR, Payroll, and Benefits Partners using Workday tools. Apply your solid knowledge of Workday Studio and PECI for seamless integration development. Configure and develop technical integrations using Workday Studio, Workday RaaS Integrations, Enterprise Interface Builder (EIB), Complex Calculated Fields, Web Services, Workday Custom Reports, XSLT, and XPath. Lead data conversion concepts and their impacts on business processes, including Workday iLoads. Collaborate with collaborators to...

What You’ll Do           You will develop and coach a team performing extensive talent mapping, executive sourcing, and proactive market intelligence initiatives for critical global leadership and unique talent searches. You will partner closely with senior business leaders and TA team members to identify future talent needs, anticipate evolving workforce trends, and build robust talent ecosystems that support Aristocrat’s long-term growth strategy. This is not a traditional sourcing role. You will operate as a strategic advisor and talent intelligence expert , demonstrating advanced AI-enabled recruitment technologies such as Metaview, Draup, LinkedIn AI Hiring Assistant, and ChatGPT, as well as emerging sourcing platforms , to continuously evolve Aristocrat’s global talent acquisition capability. The ideal candidate combines deep executive search expertise with exceptional research capability, strong commercial competence, data-driven decision-making, and a passion for...

Join Aristocrat as a Tech Lead - Cyber Security IAM and spearhead our mission to bring happiness to life through the power of play! At Aristocrat, we are dedicated to encouraging an inclusive and innovative culture where you can thrive. Our team’s impact spans across the globe, bringing entertainment and engagement to millions. As a valuable member of our Noida team, you will play a pivotal role in maintaining and improving our world-class security infrastructure. This is an outstanding opportunity to build the future of cyber security at Aristocrat and collaborate with a dynamic team committed to excellence. If you are ambitious and passionate about cyber security, this is the role for you! What You'll Do Architect and manage Single Sign-On (SSO) and Multi-Factor Authentication (MFA) integrations using tools like Okta, Ping Identity, and Microsoft Entra ID. Build and maintain Joiner, Mover, Leaver lifecycle processes. Automate provisioning and de-provisioning workflows to...

At Aristocrat, excellence isn't just a goal; it's our way of life. Our dedication to innovation and creativity propels us to deliver flawless gaming experiences every day. As a Tech Lead - Python Developer, you will play a pivotal role in driving transformation and crafting the future of our enterprise through modern automation. This role is uniquely positioned to offer you the opportunity to work with advanced technologies and collaborate with a team of highly skilled professionals. Join us in crafting world-class automation solutions that set industry standards! What You'll Do Develop the entire automation solution life cycle, from intake through development, debugging, testing, and implementation into production. Write documentation that follows the Reporting Center of Excellence’s standards and governance. Review and ensure all developed automated solutions meet objectives and guidelines by collaborating with the lead engineer. Build and review sustainability...

Aristocrat is looking for a Senior Tech Lead to join our dynamic engineering team! As a world leader in gaming content and technology, we are dedicated to bringing happiness to life through the power of play. This role offers the opportunity to work on high-impact casino games that reach a global audience, ensuring that our products are both innovative and flawless. By joining Aristocrat, you will be part of an ambitious team committed to excellence and collaboration. What You'll Do:- Develop robust C++ code based on requirement specifications to build high-impact casino games. Apply your strong C++ programming skills to improve both Linux and Windows development and debugging processes. Apply your knowledge of Design Patterns and STL to ensure efficient software build. Bring to bear your experience with Visual Studio to maintain and improve our development environment. Ensure timely deliveries of tasks with the agreed quality standard. Collaborate with senior...

At Aristocrat, our focus is on relentless excellence and innovation. Being pioneers in the field, we seek to transform enterprise organizations through world-class automation solutions. We develop sleek cabinets, premium game content, and recognized systems to deliver a top gaming experience. Joining Aristocrat means becoming part of an ambitious, creative team that continually pushes creative boundaries with exciting new games like Game of Thrones TM, Sons of Anarchy, and Lightning Link. As a Senior Engineer I – Python, you will automate manual, repetitive tasks and improve our processes. This is an outstanding opportunity for highly technical and creative individuals. You will work with operations leaders, process owners, and SMEs to define and deploy new automation solutions as well as improve existing ones. What You'll Do Develop Full Life Cycle of Automation Solutions from intake to implementation, following the Reporting Center of Excellence’s standards and...

Aristocrat is an industry leader in gaming content and technology, renowned for delivering world-class experiences across various platforms. Our mission to bring happiness to life through play drives our culture of innovation, collaboration, and excellence. As a Sr. Game Mathematician I, you will play a pivotal role in crafting the future of our games by implementing flawless mathematical models that improve gameplay. This is an outstanding opportunity to contribute to a proven team that competes at the highest level in the gaming industry! What You'll Do Build and develop mathematical models for game mechanics and features. Collaborate with designers and developers to successfully implement game algorithms. Analyze game data to determine efficient configurations and outcomes. Work with cross-functional teams to ensure the flawless integration of mathematical models. Build simulations to test and validate game mechanics. Provide insights to improve game performance and...

At Aristocrat, we focus on crafting outstanding gaming experiences that engage players worldwide. As a Sr Technical Lead (C++ Developer), you will play a vital role in delivering high-impact casino games that thrill our global customers. Join our dynamic Studio team, where skilled Artists, Game Mathematicians, Game Developers, and Test Engineers work together to bring innovative games to life. At Aristocrat, we value quality, personal ownership, and engineers who take pride in their work. This role provides an excellent chance to solve complex challenges, from arts integration and advanced game mathematics to meeting compliance requirements. You will help ensure each game you develop is flawless and market-ready. What You'll Do Collaborate with technical leads and game designers to analyze game requirements. Develop slot games for various cabinets and markets. Engage in the complete development process, including coding, code reviews, unit testing, and memory profiling....

At Aristocrat, we build the world’s greatest gaming experience every day! As a world leader in gaming entertainment, our mission is to push the boundaries of innovation, creativity, and technology. Joining our team means becoming part of a diverse, passionate group of experts dedicated to delivering outstanding gaming experiences. Our culture emphasizes quality, individual ownership, and collaboration, making it an exciting place to grow your career. What You'll Do Develop, maintain, and complete comprehensive manual test plans, test cases, and test scripts based on functional specifications and user stories for slot games. Conduct detailed manual testing of slot games, including gameplay mechanics, bonus features, animations, and audio-visual elements. Diagnose and resolve code errors to determine the underlying causes of problems, offering thorough details to the development team. Modify game code to trigger features required by testing objectives to achieve desired...

At Aristocrat, we believe in bringing happiness to life through the power of play! As a world leader in gaming content and technology, our mission is to build outstanding gaming experiences that captivate and entertain millions around the globe. We are looking for an ambitious and hardworking Sr Game Mathematician I to join our versatile team. This role is pivotal to our success, ensuring our games are not only fun but also mathematically sound and engaging. If you are passionate about gaming, mathematics, and innovation, this is an outstanding and exciting chance to create a significant impact! What You'll Do Develop and construct mathematical models for slot games and other gaming products. Build, develop, and document mathematical models for slot and instant-win games. Build pay tables, probability models, and simulations to define return to player, volatility, and hit frequency. Analyze game performance and player behavior to refine game mechanics. Continuously...

Aristocrat leads the world in gaming content and technology, and we seek an ambitious Sr Lead Tech Artist to join our outstanding team! At Aristocrat, we believe in the power of play and strive to bring happiness to life with our world-class gaming experiences. As a Sr Lead Tech Artist, you will have a vital part in crafting the visual and technical elements of our digital gaming projects. You will support seamless collaboration and high-quality delivery across various teams. This exciting role offers the opportunity to work with innovative technology and contribute to crafting premium gaming content! What You'll Do Create and refresh artwork and animation for digital gaming projects. Focus on the content implementation pipeline to ensure smooth workflows. Clearly and accurately complete processes regarding asset management, file organization, and output configuration. Schedule and manage time efficiently while working with agile development leaders to plan work....

Aristocrat leads the world in gaming content and technology, and we seek an ambitious Sr Lead Tech Artist to join our outstanding team! At Aristocrat, we believe in the power of play and strive to bring happiness to life with our world-class gaming experiences. As a Sr Lead Tech Artist, you will have a vital part in crafting the visual and technical elements of our digital gaming projects. You will support seamless collaboration and high-quality delivery across various teams. This exciting role offers the opportunity to work with innovative technology and contribute to crafting premium gaming content! What You'll Do Create and refresh artwork and animation for digital gaming projects. Focus on the content implementation pipeline to ensure smooth workflows. Clearly and accurately complete processes regarding asset management, file organization, and output configuration. Schedule and manage time efficiently while working with agile development leaders to plan work....

We want a hardworking Game Mathematician to join our online casino games team. In this position, you will be key to inventing games—developing, validating, and balancing mathematical models that guide the player experience across our range of casino and iLottery games. At Aristocrat, you will collaborate with an experienced team on top-tier gaming products enjoyed by millions of players globally. This is an outstanding opportunity to develop the future of online casino games. You will collaborate closely with game designers, developers, and product managers to ensure our games are mathematically accurate, commercially viable, and aligned with global gaming regulations. Your demonstrated expertise in probability theory, RTP (Return to Player) modeling, volatility analysis, and regulatory compliance mathematics will be essential to our success. What You'll Do Build and develop complete mathematical frameworks for new casino and iLottery game concepts, including paytables,...

Are you ready to advance your animation skills and build world-class animations for innovative games? At Aristocrat, we aim to bring happiness to life through the power of play, and we're seeking a dedicated Lead Animator to join our dynamic team. This is an outstanding opportunity to work in a collaborative environment where your creativity and passion for animation will have a meaningful impact. As a key member of our design team, you'll lead exciting projects, push creative boundaries, and contribute to the success of our globally recognized games. What You'll Do Lead the creation of character animations, FX animations, game trailers, adverts, and effects for games. Collaborate with various teams to produce innovative and flawless animations. Build, maintain, and update assets and images for games across all ventures and platforms. Refine assets for implementation, securing timely submission of all duties with the agreed quality standards. Develop and explore...

We are excited to welcome a skilled and dedicated Animator to our dynamic Art and Graphics team at Aristocrat! As a leading company in gaming content and technology, we offer an outstanding opportunity to join an ambitious organization that thrives on creativity and innovation. This role is central to our mission of delivering world-class visual experiences across various gaming platforms, including mobile and web environments. You'll work alongside a hardworking team of artists, designers, and developers, ensuring flawless creation of character animations, game trailers, FX, and promotional videos. This is your chance to create a significant impact and contribute to outstanding projects that entertain millions worldwide! What You'll Do Build outstanding animations that answer the brief and explore creative concepts fully. Ensure high-quality work with excellent attention to detail. Collaborate proactively with team members and collaborators across the business. Coordinate...

At Aristocrat, our goal is to spread happiness through the magic of play. We invite a Frontend Developer to join our remarkably ambitious group. This role plays a key part in our mission, as you will be building mobile and web games that captivate and entertain millions worldwide! Our culture emphasizes teamwork, innovation, and a shared love for gaming. If you are eager to have a strong impact and succeed in a world-class setting, this opportunity is tailored for you! What You'll Do Develop mobile and web games on HTML platforms. Develop web applications and infrastructures using JavaScript. Develop game features seamlessly using the PIXI framework. Successfully modify games for mobile devices and web browsers. Apply TypeScript programming for robust development. Integrate Spine animations to improve game experiences. Collaborate with cross-functional teams in an agile environment using Scrum methodology. Act proactively and show accountability in every task. Actively...