4 customer support specialist jobs found

Join Aristocrat, a global leader in gaming content and technology, where our mission is to bring happiness to life through the power of play. As a Senior Billing Specialist / Billing Team Lead in our India AR Delivery Hub, you will play a crucial role in managing smooth billing operations across multiple regions. This outstanding opportunity lets you lead a team of billing specialists, support consistent billing processes, and promote automation initiatives to ensure high-quality service and accuracy. Become part of a dynamic, collaborative environment committed to excellence and innovation! What You'll Do Handle the daily billing queue, allocate work, and ensure SLA adherence for India billing specialists. Support standard invoice creation, recurring billing, portal uploads, billing status tracking, and initial corrections. Review billing output for accuracy, completeness, timeliness, and adherence to SOPs and controls. Coordinate with Regional Billing Leads for...

Are you ready to join a world-class team at Aristocrat? As a top company in gaming content and technology, we aim to bring happiness to life through play. Our mission is to deliver outstanding performance and invent unforgettable experiences for our customers. As a Billing Specialist at our India AR Delivery Hub, you will be key in finance operations. You will ensure billing accuracy and assist our Americas and APAC regions. This role offers the chance to work with powerful AI and automation tools in an energetic, collaborative workspace. If you are ambitious, diligent, and ready to make a difference, we want you on our team! What You'll Do Perform standardized billing processes including invoice creation, recurring billing, customer portal uploads, and invoice distribution. Support billing queue management and process first-pass invoice corrections and standard credit/rebill activities. Maintain comprehensive billing documentation, status tracking, and SLA reporting....

At Aristocrat, we believe in bringing joy to life through the power of play. As a Cash Application Specialist at our India AR Delivery Hub, you will be central to our finance operations. You will ensure accurate cash application processes that are vital to our financial success. Join our ambitious, world-class team and help maintain smooth operations that support our company's growth and excellence. In this distinctive position, you'll oversee cash application processing for assigned regions, including cash posting, remittance matching, and clearing unapplied cash. You'll have the chance to develop uniform SOPs and work closely with regional managers to achieve outstanding outcomes. Your knowledge will assist us in adopting AI-powered tools and streamlining workflows, improving our methods and fostering ongoing enhancement. Join a vibrant team that appreciates your input and encourages your career development! What You'll Do Manage cash application processing for supported...

At Aristocrat, we're on a mission to bring happiness to life through the power of play. We believe our innovative and inclusive culture drives our success. We're committed to making a positive impact in the gaming industry. As a Technical Lead - AI Specialist / Automation Engineer, you'll have the chance to develop the future of our AI-based tools and platforms. You will make a significant impact within our engineering, creative, and quality assurance teams. This is an outstanding opportunity for someone passionate about using modern technologies to improve our workflows and deliver world-class gaming experiences. Join our ambitious team and help us continue to raise the standard in responsible gameplay and sustainability! What You'll Do Cross-Functional AI Tooling: Partner with Dev, Creative, and QA leads to identify operational bottlenecks and engineer tailored AI solutions. Build and prioritize custom graphics tools to capture and multiply both static and animated art...