56 customer experience jobs found

The Associate, Service Operations – People and Culture (P&C) is responsible for responding to inquiries from employees, implementing P&C transactions, and data reporting using Workday and other HR systems. This role requires great accuracy, customer service orientation, and an ability to use discretion and latitude to prioritize service requests. Provide excellent customer service in response to HR-related inquiries from employees, P&C Business Partners, and managers via multiple channels, including email, instant message, chat, and phone. Resolve inquiries accurately and within timeline by accessing knowledge guides and information in multiple systems. Process P&C transactions by collecting required information from the employee, manager, or other collaborators internally and externally. Apply the case management tool to assemble all inquiries, customer information, case data, and updates, and communicate the resolution to the requestor or call out...

What You’ll Do           You will develop and coach a team performing extensive talent mapping, executive sourcing, and proactive market intelligence initiatives for critical global leadership and unique talent searches. You will partner closely with senior business leaders and TA team members to identify future talent needs, anticipate evolving workforce trends, and build robust talent ecosystems that support Aristocrat’s long-term growth strategy. This is not a traditional sourcing role. You will operate as a strategic advisor and talent intelligence expert , demonstrating advanced AI-enabled recruitment technologies such as Metaview, Draup, LinkedIn AI Hiring Assistant, and ChatGPT, as well as emerging sourcing platforms , to continuously evolve Aristocrat’s global talent acquisition capability. The ideal candidate combines deep executive search expertise with exceptional research capability, strong commercial competence, data-driven decision-making, and a passion for...

Join Aristocrat as a Senior Engineer II and become part of a world-class team that is passionate about crafting flawless and powerful gaming experiences! At Aristocrat, we are committed to delivering outstanding performance and bringing happiness to millions of players worldwide. As an integral part of our ambitious engineering team, you will have the unique opportunity to develop brand new software solutions that drive our industry forward. We believe in encouraging a collaborative and inclusive culture where every team member's contribution is valued. This role supports our mission. You will help improve our products and ensure they meet high standards of quality and reliability. If you seek a challenging and rewarding career with a company that values innovation, teamwork, and excellence, this opportunity is ideal for you! What You'll Do Build high-quality software products and solutions in a vibrant engineering atmosphere. Build and implement applications using C++ on...

We are looking a Sr Engineer I - Workday Integration. Contribute to integration projects and deliver solutions. What You'll Do: Collaborate as part of an encouraging delivery team while independently driving end-to-end development: requirements gathering, integration design, prototyping, testing (Integration/UAT), and user training. Scope, design, develop, test, deploy, and support integrations using Workday Studio, Core Connectors, EIB, Cloud Connect, RaaS, report writer, calculated fields, and web services (SOAP/REST/XML/XSLT). Participate in code and solution reviews, supporting both new builds and the optimization or remediation of existing interfaces. Contribute to our ongoing support model, including root-cause analysis, performance tuning, and iterative improvements of legacy integrations. Collaborate with developers, architects, and analysts across HR, Payroll, and IT to ensure solutions are scalable and supportable. Define integration strategies aligned with...

What You'll Do:- As an Associate Principal Animator at Aristocrat, you will play a pivotal role in crafting world-class gaming experiences. Your primary responsibilities will include: Contributing innovative gaming animations throughout the production cycle. Ensuring consistency and quality of animation/build work across project teams. Comprehending and quickly acting on Art briefs, conceptualizing and producing creative animations and artwork. Serving as a seeding resource for a creative animation team, which will initially handle tasks in India and later be part of a distributed team. Responding promptly to remote direction and making requested changes in a timely manner. Communicating complex art and animation-related issues clearly to local and remote team members. Adding customer value to all aspects of the creative production pipeline from concept through post-production. Providing high-quality digital artwork and animation for innovative gaming...

Aristocrat is looking for a driven Workday Senior Developer to propel our ambitious projects. Join our engineering team to apply your expertise in creating seamless integration solutions for our cloud-based Workday products. This position provides an outstanding chance to influence the future of our integrations and contribute significantly to our goal of spreading happiness through the power of play. What You'll Do: Lead the development of highly complex integrations between HR, Payroll, and Benefits Partners using Workday tools. Apply your solid knowledge of Workday Studio and PECI for seamless integration development. Configure and develop technical integrations using Workday Studio, Workday RaaS Integrations, Enterprise Interface Builder (EIB), Complex Calculated Fields, Web Services, Workday Custom Reports, XSLT, and XPath. Lead data conversion concepts and their impacts on business processes, including Workday iLoads. Collaborate with collaborators to...

At Aristocrat, we focus on crafting outstanding gaming experiences that engage players worldwide. As a Sr Technical Lead - C++ Developer, you will play a vital role in delivering high-impact casino games that thrill our global customers. Join our dynamic Studio team, where skilled Artists, Game Mathematicians, Game Developers, and Test Engineers work together to bring innovative games to life. At Aristocrat, we value quality, personal ownership, and engineers who take pride in their work. This role provides an excellent chance to solve complex challenges, from arts integration and advanced game mathematics to meeting compliance requirements. You will help ensure each game you develop is flawless and market-ready. What You'll Do Collaborate with technical leads and game designers to analyze game requirements. Develop slot games for various cabinets and markets. Engage in the complete development process, including coding, code reviews, unit testing, and memory profiling....

At Aristocrat, we build the world’s greatest gaming experience every day! As a world leader in gaming entertainment, our mission is to push the boundaries of innovation, creativity, and technology. Joining our team means becoming part of a diverse, passionate group of experts dedicated to delivering outstanding gaming experiences. Our culture emphasizes quality, individual ownership, and collaboration, making it an exciting place to grow your career. What You'll Do Develop, maintain, and complete comprehensive manual test plans, test cases, and test scripts based on functional specifications and user stories for slot games. Conduct detailed manual testing of slot games, including gameplay mechanics, bonus features, animations, and audio-visual elements. Diagnose and resolve code errors to determine the underlying causes of problems, offering thorough details to the development team. Modify game code to trigger features required by testing objectives to achieve desired...

Job Description Summary This role is developed for a P&C professional who can blend analytics and technology to deliver actionable insights and drive digital transformation. The individual will act as a link between P&C operations and technology, ensuring data-driven decisions and automation initiatives that enhance employee experience and interpersonal efficiency. Job Requirements  (What you’ll do) P&C Analytics & Workforce Insights Develop interactive dashboards in Power BI for real-time workforce metrics (attrition, headcount, diversity, engagement, hiring trends). Conduct predictive and prescriptive analytics for workforce planning, talent acquisition, and retention strategies. Perform trend analysis on employee lifecycle data to identify risk areas and opportunities for improvement. 2. Talent Intelligence & Market Benchmarking analyse external labor market data to benchmark skills, and talent availability. Support succession planning and skills...

At Aristocrat, our mission is to bring happiness to life through the power of play. Our innovative technology and world-class gaming content have made us a leader in the industry. As a Salesforce Developer, you will play a key role in our IT team, helping to build and develop solutions that improve our operations and support our goals. This position offers an outstanding opportunity to work with modern tools and collaborate with skilled professionals in a dynamic and inclusive environment. Join us to be part of a team that values precise work, collaboration, and ongoing growth! What You'll Do Build, develop, and deliver scalable Salesforce solutions using Apex, Lightning Web Components (LWC), and declarative tools such as Flow and Process Builder. Develop and sustain integrations through Salesforce Web Services APIs, such as REST, SOAP, Bulk, and Metadata APIs. Own the full development lifecycle: requirements analysis, solution build, coding, testing, deployment, and...

As a Senior Security Engineer (IAM) at Aristocrat, you will be instrumental in protecting our world-class casino interactive entertainment products and systems. Your input will ensure our systems continue to be highly secure, enabling us to offer smooth experiences to millions of users internationally. Join our enthusiastic team, where your expertise will be key in advancing our cybersecurity projects and reinforcing our defense measures. This is an exciting role to work with a well-established leader in the gaming industry and be part of a team dedicated to excellence and innovation! What You'll Do Lead the selection, testing, deployment, management, maintenance, and operationalization of Aristocrat's security controls. Apply your strong expertise in Microsoft Purview DLP Configuration, Management, and Monitoring. Apply your cybersecurity engineering expertise to support programs, proposals, and corporate objectives. Partner with cybersecurity operations for continuous...

Join Aristocrat as a Tech Lead (Cyber Security) and spearhead our mission to bring happiness to life through the power of play! At Aristocrat, we are dedicated to encouraging an inclusive and innovative culture where you can thrive. Our team’s impact spans across the globe, bringing entertainment and engagement to millions. As a valuable member of our Noida team, you will play a pivotal role in maintaining and improving our world-class security infrastructure. This is an outstanding opportunity to build the future of cyber security at Aristocrat and collaborate with a dynamic team committed to excellence. If you are ambitious and passionate about cyber security, this is the role for you! What You'll Do Architect and manage Single Sign-On (SSO) and Multi-Factor Authentication (MFA) integrations using tools like Okta, Ping Identity, and Microsoft Entra ID. Build and maintain Joiner, Mover, Leaver lifecycle processes. Automate provisioning and de-provisioning workflows to ensure...

At Aristocrat, excellence isn't just a goal; it's our way of life. Our dedication to innovation and creativity propels us to deliver flawless gaming experiences every day. As a Tech Lead - Python Developer, you will play a pivotal role in driving transformation and crafting the future of our enterprise through modern automation. This role is uniquely positioned to offer you the opportunity to work with advanced technologies and collaborate with a team of highly skilled professionals. Join us in crafting world-class automation solutions that set industry standards! What You'll Do Develop the entire automation solution life cycle, from intake through development, debugging, testing, and implementation into production. Write documentation that follows the Reporting Center of Excellence’s standards and governance. Review and ensure all developed automated solutions meet objectives and guidelines by collaborating with the lead engineer. Build and review sustainability...

Aristocrat is looking for a Senior Tech Lead to join our dynamic engineering team! As a world leader in gaming content and technology, we are dedicated to bringing happiness to life through the power of play. This role offers the opportunity to work on high-impact casino games that reach a global audience, ensuring that our products are both innovative and flawless. By joining Aristocrat, you will be part of an ambitious team committed to excellence and collaboration. What You'll Do:- Develop robust C++ code based on requirement specifications to build high-impact casino games. Apply your strong C++ programming skills to improve both Linux and Windows development and debugging processes. Apply your knowledge of Design Patterns and STL to ensure efficient software build. Bring to bear your experience with Visual Studio to maintain and improve our development environment. Ensure timely deliveries of tasks with the agreed quality standard. Collaborate with senior...

At Aristocrat, our focus is on relentless excellence and innovation. Being pioneers in the field, we seek to transform enterprise organizations through world-class automation solutions. We develop sleek cabinets, premium game content, and recognized systems to deliver a top gaming experience. Joining Aristocrat means becoming part of an ambitious, creative team that continually pushes creative boundaries with exciting new games like Game of Thrones TM, Sons of Anarchy, and Lightning Link. As a Senior Engineer I – Python, you will automate manual, repetitive tasks and improve our processes. This is an outstanding opportunity for highly technical and creative individuals. You will work with operations leaders, process owners, and SMEs to define and deploy new automation solutions as well as improve existing ones. What You'll Do Develop Full Life Cycle of Automation Solutions from intake to implementation, following the Reporting Center of Excellence’s standards and...

Aristocrat is an industry leader in gaming content and technology, renowned for delivering world-class experiences across various platforms. Our mission to bring happiness to life through play drives our culture of innovation, collaboration, and excellence. As a Sr. Game Mathematician I, you will play a pivotal role in crafting the future of our games by implementing flawless mathematical models that improve gameplay. This is an outstanding opportunity to contribute to a proven team that competes at the highest level in the gaming industry! What You'll Do Build and develop mathematical models for game mechanics and features. Collaborate with designers and developers to successfully implement game algorithms. Analyze game data to determine efficient configurations and outcomes. Work with cross-functional teams to ensure the flawless integration of mathematical models. Build simulations to test and validate game mechanics. Provide insights to improve game performance and...

Join Aristocrat as a Sr Tech Lead - Full stack developer and contribute to a team reshaping the gaming industry! At Aristocrat, we encourage collaboration, innovation, and excellence. Our goal is to bring happiness to life through the power of play. In this Sr Tech Lead position, you will be key in crafting engaging and high-quality gaming solutions. This outstanding opportunity involves working on our iLottery game platform. You will develop both front-end and back-end components while partnering with dedicated colleagues to set new industry benchmarks. What You'll Do Develop mobile and web games using HTML5 platforms, JavaScript, and TypeScript. Build and maintain interactive game UIs or equivalent experience with pixel-perfect rendering using PIXI.js. Develop, maintain, and integrate .NET backend applications and game engines for iLottery games. Build and implement RESTful and/or gRPC-based backend services using ASP.NET Core. Implement and integrate Spine animations...

Aristocrat is seeking a Senior Test Engineer to join our outstanding team! As part of our innovative engineering group, you will play a key role in ensuring the quality and reliability of our latest products. At Aristocrat, we are motivated by our mission to bring happiness to life through the power of play. Our collaborative culture allows us to make a meaningful impact on millions of people worldwide. This opportunity is especially exciting because you will work on platform testing and AI technologies. You will contribute to flawless results in a dynamic and ambitious environment. Join us in crafting the future of gaming and enjoy the excitement of working with a world-class team! What You'll Do Build, develop, and complete comprehensive test plans and test cases Perform detailed platform testing to ensure software meets rigorous standards Collaborate closely with development teams to identify, troubleshoot, and resolve defects Apply appropriate testing tools and...

At Aristocrat, we believe in crafting a world-class working environment where innovation, collaboration, and excellence thrive. As an Associate Program Manager, you will play a pivotal role in driving the success of our projects, ensuring flawless execution from inception to completion. You will be part of an ambitious and inclusive team that is committed to delivering outstanding results and making a significant impact within the organization. This is an outstanding opportunity to join a company that leads the gaming industry, where your contributions will be valued and celebrated. What You'll Do Lead the delivery of features by collaborating closely with participants throughout the development process. Track and report the progress of projects, including achievements, risks/issues, and burndowns. Measure project performance using appropriate tools and techniques. Handle and report on multiple projects simultaneously, ensuring timely and accurate updates. Provide...

Aristocrat is seeking a Senior Test Engineer to join our outstanding team! As part of our innovative engineering group, you will play a key role in ensuring the quality and reliability of our latest products. At Aristocrat, we are motivated by our mission to bring happiness to life through the power of play. Our collaborative culture allows us to make a meaningful impact on millions of people worldwide. This opportunity is especially exciting because you will work on platform testing and AI technologies. You will contribute to flawless results in a dynamic and ambitious environment. Join us in crafting the future of gaming and enjoy the excitement of working with a world-class team! What You'll Do • Build, develop, and complete comprehensive test plans and test cases • Perform detailed platform testing to ensure software meets rigorous standards • Collaborate closely with development teams to identify, troubleshoot, and resolve defects • Apply appropriate testing tools...