6 account jobs found

Role Overview Join Aristocrat as an Account and Customer Success Manager and become part of a team where your work directly supports the growth and success of our customers. Our mission is to bring happiness to life through the power of play, and we seek someone who shares our passion for excellence and perfection. This role offers an outstanding chance to lead a portfolio of assigned accounts, ensuring customer happiness and growth while serving as the main connection between clients and internal teams. You will play a key role in encouraging long-term relationships and advancing commercial results in a lively and cooperative setting. What You'll Do Function as the lead contact for designated accounts, developing and preserving strong, trust-based relationships. Ensure high levels of customer happiness and success, retention, and advocacy by understanding customer needs and addressing them proactively. Lead daily operational communication, coordinating with delivery, product,...

Are you eager to become part of a top-tier IT team at Aristocrat, where your career will grow and you will thrive in an inclusive, vibrant setting? Aristocrat’s mission is to Bring Happiness to Life Through the Power of Play, and we encourage our employees to perform at their highest level each day. As an IT Onsite Support Engineer located in Sofia, you will lead support for global IT efforts and offer remarkable technical help. This opportunity offers a fast-paced, cooperative work environment where you will be essential in maintaining excellent customer service and technical knowledge. What You'll Do Provide 2nd-level onsite support, including device builds, rebuilds, backups, deployments, and technology refreshes. Manage service requests and incidents through various channels: in-person, email, and live Zoom meetings. Deliver concierge IT support services specifically for executives. Facilitate IT inductions for new hires, ensuring timely access and IT knowledge...

Job Description Summary The BI & Data Operations Analyst is responsible for supporting a subset of Aristocrat Interactive's reporting and analytics ecosystem. This role combines Power BI development, reporting data management, and finance reporting automation to ensure partners have access to accurate, actionable, and trusted information. The successful candidate will partner closely with Commercial Teams, Finance, Account Managers, and Engineering teams to deliver dashboards, maintain reporting data structures, validate reporting outputs, and support critical business processes that rely on analytics and reporting. Job Requirements Power BI Reporting & Analytics Develop and maintain Power BI dashboards and semantic models supporting commercial, financial, and customer reporting. Enhance existing reporting solutions through new features, measures, visualizations, and performance improvements, based on business requirements. Handle report refreshes, workspace...

At Aristocrat, we focus on delivering world-class gaming experiences that bring happiness to life through the power of play. As we grow and innovate, we're seeking a dedicated and ambitious QA Team Lead to join our dynamic team. This role is crucial for ensuring the flawless quality of our products. You will have the chance to be part of something outstanding within our organization. If you are passionate about quality assurance and excel in a collaborative environment, this opportunity is ideal for you! What You'll Do Lead, mentor, and manage a QA team, ensuring effective task allocation Own planning, prioritization, and execution of QA activities Monitor team performance, provide regular feedback, and support career development Maintain high product quality by applying effective testing approaches (functional, integration, regression, etc.) Define, implement, and enforce QA standards, methodologies, and guidelines Identify quality and delivery risks and drive proactive...

At Aristocrat, our goal is to bring happiness to life through the power of play! As a Game Operations Specialist, you will play a key role in game content release and management. Your work will help our high-quality games reach players seamlessly and on schedule. This is an outstanding opportunity to join a vibrant team committed to delivering remarkable gaming experiences across diverse markets and platforms. What You'll Do Plan, schedule, coordinate, and complete game releases and content updates across various environments. Manage and maintain game configurations, including metadata, feature settings, stakes, and environment-specific parameters. Coordinate routine updates, patches, and hotfixes with minimal disruption to live environments. Coordinate the onboarding of new markets and operator integrations, ensuring operational readiness and smooth debut execution. Provide operational and technical support during onboarding and post-launch activities, resolving...

At Aristocrat, we are committed to crafting top-tier gaming experiences that spread happiness to millions worldwide. As a Game Operations Specialist, you will have a meaningful role ensuring game content is delivered flawlessly, punctually, and meets our high standards. You will become part of a dynamic team that values innovation, collaboration, and excellence. What You'll Do Plan, schedule, coordinate, and complete game releases and content updates across multiple environments. Manage and maintain game configurations, including metadata, feature settings, stakes, and environment-specific parameters. Support business-as-usual operations by coordinating routine updates, patches, and hotfixes with minimal disruption to live environments. Coordinate the onboarding of new markets and operator integrations, ensuring operational readiness, structured testing, and smooth debut execution. Provide operational and technical support during onboarding and post-launch activities,...