23 customer support team lead jobs found

Join our world-class team at Aristocrat as a Deployment & Installation Supervisor and be part of an ambitious and innovative company shaping the gaming industry! This role provides an outstanding chance to lead and improve our deployment and installation processes. You will ensure smooth execution and customer satisfaction. If you are passionate about operational excellence and have a proven record of delivering high-quality results, we want to hear from you! What You'll Do Lead and assist in the complete deployment and installation process for the Service business, ensuring product deployments, installations, upgrades, and strategic rollout programs are carried out safely, professionally, and efficiently. Establish, govern, and continuously improve the deployment operating model by developing standard methodologies, labour models, technical standards, and deployment processes that improve consistency, efficiency, and customer outcomes. Evaluate incoming deployment...

Join our world-class team at Aristocrat as a Deployment & Installation Supervisor and be part of an ambitious and innovative company shaping the gaming industry! This role provides an outstanding chance to lead and improve our deployment and installation processes. You will ensure smooth execution and customer satisfaction. If you are passionate about operational excellence and have a proven record of delivering high-quality results, we want to hear from you! What You'll Do Lead and assist in the complete deployment and installation process for the Service business, ensuring product deployments, installations, upgrades, and strategic rollout programs are carried out safely, professionally, and efficiently. Establish, govern, and continuously improve the deployment operating model by developing standard methodologies, labour models, technical standards, and deployment processes that improve consistency, efficiency, and customer outcomes. Evaluate incoming deployment...

Join our world-class team at Aristocrat as a Deployment & Installation Supervisor and be part of an ambitious and innovative company shaping the gaming industry! This role provides an outstanding chance to lead and improve our deployment and installation processes. You will ensure smooth execution and customer satisfaction. If you are passionate about operational excellence and have a proven record of delivering high-quality results, we want to hear from you! What You'll Do Lead and assist in the complete deployment and installation process for the Service business, ensuring product deployments, installations, upgrades, and strategic rollout programs are carried out safely, professionally, and efficiently. Establish, govern, and continuously improve the deployment operating model by developing standard methodologies, labour models, technical standards, and deployment processes that improve consistency, efficiency, and customer outcomes. Evaluate incoming deployment...

Join our world-class team at Aristocrat as a Deployment & Installation Supervisor and be part of an ambitious and innovative company shaping the gaming industry! This role provides an outstanding chance to lead and improve our deployment and installation processes. You will ensure smooth execution and customer satisfaction. If you are passionate about operational excellence and have a proven record of delivering high-quality results, we want to hear from you! What You'll Do Lead and assist in the complete deployment and installation process for the Service business, ensuring product deployments, installations, upgrades, and strategic rollout programs are carried out safely, professionally, and efficiently. Establish, govern, and continuously improve the deployment operating model by developing standard methodologies, labour models, technical standards, and deployment processes that improve consistency, efficiency, and customer outcomes. Evaluate incoming deployment...

Join our world-class team at Aristocrat as a Deployment & Installation Supervisor and be part of an ambitious and innovative company shaping the gaming industry! This role provides an outstanding chance to lead and improve our deployment and installation processes. You will ensure smooth execution and customer satisfaction. If you are passionate about operational excellence and have a proven record of delivering high-quality results, we want to hear from you! What You'll Do Lead and assist in the complete deployment and installation process for the Service business, ensuring product deployments, installations, upgrades, and strategic rollout programs are carried out safely, professionally, and efficiently. Establish, govern, and continuously improve the deployment operating model by developing standard methodologies, labour models, technical standards, and deployment processes that improve consistency, efficiency, and customer outcomes. Evaluate incoming deployment...

Are you passionate about leading a world-class service team and delivering impeccable service to customers? At Aristocrat, we constantly drive innovation and creativity. We aim to deliver the world’s greatest gaming experience, and you could be vital in this effort. As a Field Service Manager, your role will be crucial in boosting our product and reputation, ensuring customer satisfaction, and encouraging positive relationships within our vibrant team. Join us in Sydney NSW, Australia, and be part of an ambitious and established leader in gaming entertainment! What You'll Do Manage customer expectations and relationships Conduct customer meetings to gather feedback and address concerns Coordinate service contracts and ensure adherence to terms Identify and resolve service delivery issues promptly Lead and mentor a team of Field Service personnel Conduct team meetings and provide technical updates Perform venue, car, and tool audits to maintain standards Manage employee...

Aristocrat is seeking a dynamic and proven Senior Service Manager to lead our Sydney Metro region's service operations. This role is crucial to ensuring the safe, efficient, and commercially successful delivery of our services to customers. As the senior operational leader within the region, you'll balance customer engagement, financial accountability, and people leadership to drive balanced business performance. This position offers an outstanding opportunity to develop the future of our service operations and build high-performing teams within a world-class organization! What You'll Do: Lead the overall operational performance of the assigned region, ensuring all customer commitments, service levels, and operational targets are achieved. Provide direct leadership to an assigned Field Service Manager team, ensuring accountability for customer relationships, operational success, financial performance, and Field Service Manager direction while addressing broader regional tasks....

Aristocrat is seeking a dynamic and proven Senior Service Manager to lead our Sydney Metro region's service operations. This role is crucial to ensuring the safe, efficient, and commercially successful delivery of our services to customers. As the senior operational leader within the region, you'll balance customer engagement, financial accountability, and people leadership to drive balanced business performance. This position offers an outstanding opportunity to develop the future of our service operations and build high-performing teams within a world-class organization! What You'll Do: Lead the overall operational performance of the assigned region, ensuring all customer commitments, service levels, and operational targets are achieved. Provide direct leadership to an assigned Field Service Manager team, ensuring accountability for customer relationships, operational success, financial performance, and Field Service Manager direction while addressing broader regional tasks....

Aristocrat is seeking a dynamic and proven Senior Service Manager to lead our Sydney Metro region's service operations. This role is crucial to ensuring the safe, efficient, and commercially successful delivery of our services to customers. As the senior operational leader within the region, you'll balance customer engagement, financial accountability, and people leadership to drive balanced business performance. This position offers an outstanding opportunity to develop the future of our service operations and build high-performing teams within a world-class organization! What You'll Do: Lead the overall operational performance of the assigned region, ensuring all customer commitments, service levels, and operational targets are achieved. Provide direct leadership to an assigned Field Service Manager team, ensuring accountability for customer relationships, operational success, financial performance, and Field Service Manager direction while addressing broader regional tasks....

Aristocrat is seeking a dynamic and proven Senior Service Manager to lead our Sydney Metro region's service operations. This role is crucial to ensuring the safe, efficient, and commercially successful delivery of our services to customers. As the senior operational leader within the region, you'll balance customer engagement, financial accountability, and people leadership to drive balanced business performance. This position offers an outstanding opportunity to develop the future of our service operations and build high-performing teams within a world-class organization! What You'll Do: Lead the overall operational performance of the assigned region, ensuring all customer commitments, service levels, and operational targets are achieved. Provide direct leadership to an assigned Field Service Manager team, ensuring accountability for customer relationships, operational success, financial performance, and Field Service Manager direction while addressing broader regional tasks....

Aristocrat is seeking a dynamic and proven Senior Service Manager to lead our Sydney Metro region's service operations. This role is crucial to ensuring the safe, efficient, and commercially successful delivery of our services to customers. As the senior operational leader within the region, you'll balance customer engagement, financial accountability, and people leadership to drive balanced business performance. This position offers an outstanding opportunity to develop the future of our service operations and build high-performing teams within a world-class organization! What You'll Do: Lead the overall operational performance of the assigned region, ensuring all customer commitments, service levels, and operational targets are achieved. Provide direct leadership to an assigned Field Service Manager team, ensuring accountability for customer relationships, operational success, financial performance, and Field Service Manager direction while addressing broader regional tasks....

At Aristocrat, we are driven by a relentless pursuit of excellence and innovation. As a leading company in the gaming industry, we are dedicated to delivering world-class gaming experiences through our innovative products and services. Our dedication to creativity and fresh thinking is evident in our acclaimed game titles and award-winning systems. Join us and be a part of a team that is making a significant impact every day! In the role of Technical Project Manager at Aristocrat, you will lead the implementation of the S7000 system. You will coordinate and manage the hardware and software lifecycle for our core products. This position is essential for lowering costs, speeding up deployment, and enhancing the user experience. You will engage with various contributors to collect requirements, manage deliverables, and secure the successful delivery of key projects. What You'll Do The following outlines the typical duties of a Project Manager – software, hardware and...

Are you ready to get the Easygo Edge? Own how operational projects come together end to end across VIP, Customer Operations, Responsible Gaming, Sportsbook and Casino for one of Australia's tech powerhouses. You're comfortable making calls in ambiguous situations, scoping things accurately and keeping them on track when priorities shift. Play a critical part in equipping Operations for growth, regulatory integrity and long term success. What you’ll build with us: Shaping the operational project roadmap alongside the Operations Manager means owning plans, timelines and resourcing across multiple initiatives, while keeping regulated market projects compliant and audit ready. Risks surface early, post-implementation reviews stay sharp and progress remains visible through reporting cadences and steering forums, in partnership with Compliance and senior stakeholders. We know that innovation ignites when we build and create together, in person. This is a full-time...

Aristocrat is committed to excellence and innovation across all areas of our business. As pioneers in the gaming field, we offer daily world-class gaming experiences via premium content and celebrated systems. Join the Electronics Repair team to help maintain our dedication to reliable products and outstanding customer care. Here, you’ll engage in an ambitious, cooperative environment, contributing to exciting projects such as Game of Thrones™ and Lightning Link, positively affecting both customers and the industry. What You'll Do Gain a detailed understanding of technical aspects, including electronic repairs, LCDs, cash handling equipment, power supplies, and ticket printers. Apply your experience in component-level electronic repairs along with your ability to read and interpret blueprints, technical drawings, and wiring diagrams. Employ advanced BGA and surface mount repair skills. Diagnose faults using test equipment such as multimeters and oscilloscopes. Apply computer...

Job Description Aristocrat is looking for an experienced Warehouse Store person with a strong focus on Continuous Improvement Excellence to focus on managing the efficient Co-ordination of Service Parts Fulfillment, EGMs & Game-Kit Conversions for our Victoria Warehouse. As a store person, you will be required to facilitate the movement and storage of material with a high degree of accuracy within the Aristocrat Victoria warehouse, including Receiving, Dispatch, Pre-Deployment Preparation, whilst maintaining high-quality housekeeping standards and Inventory Accuracies. Your role will support the field service team, ensuring that they are provisioned to carry out their duties of Preventive Maintenance, remedial maintenance and scheduled Deployment of Electronic Gaming Machines (EGMs) and associated products. We seek a great teammate who is motivated, demonstrates initiative, and has an upbeat approach with a focus on efficiency, accuracy, and attention to detail. What You'll...

Job Description Aristocrat is looking for an experienced Warehouse Store person with a strong focus on Continuous Improvement Excellence to focus on managing the efficient Co-ordination of Service Parts Fulfillment, EGMs & Game-Kit Conversions for our Victoria Warehouse. As a store person, you will be required to facilitate the movement and storage of material with a high degree of accuracy within the Aristocrat Victoria warehouse, including Receiving, Dispatch, Pre-Deployment Preparation, whilst maintaining high-quality housekeeping standards and Inventory Accuracies. Your role will support the field service team, ensuring that they are provisioned to carry out their duties of Preventive Maintenance, remedial maintenance and scheduled Deployment of Electronic Gaming Machines (EGMs) and associated products. We seek a great teammate who is motivated, demonstrates initiative, and has an upbeat approach with a focus on efficiency, accuracy, and attention to detail. What You'll...

Job Description Aristocrat is looking for an experienced Warehouse Store person with a strong focus on Continuous Improvement Excellence to focus on managing the efficient Co-ordination of Service Parts Fulfillment, EGMs & Game-Kit Conversions for our Victoria Warehouse. As a store person, you will be required to facilitate the movement and storage of material with a high degree of accuracy within the Aristocrat Victoria warehouse, including Receiving, Dispatch, Pre-Deployment Preparation, whilst maintaining high-quality housekeeping standards and Inventory Accuracies. Your role will support the field service team, ensuring that they are provisioned to carry out their duties of Preventive Maintenance, remedial maintenance and scheduled Deployment of Electronic Gaming Machines (EGMs) and associated products. We seek a great teammate who is motivated, demonstrates initiative, and has an upbeat approach with a focus on efficiency, accuracy, and attention to detail. What You'll...

Job Description Aristocrat is looking for an experienced Warehouse Store person with a strong focus on Continuous Improvement Excellence to focus on managing the efficient Co-ordination of Service Parts Fulfillment, EGMs & Game-Kit Conversions for our Victoria Warehouse. As a store person, you will be required to facilitate the movement and storage of material with a high degree of accuracy within the Aristocrat Victoria warehouse, including Receiving, Dispatch, Pre-Deployment Preparation, whilst maintaining high-quality housekeeping standards and Inventory Accuracies. Your role will support the field service team, ensuring that they are provisioned to carry out their duties of Preventive Maintenance, remedial maintenance and scheduled Deployment of Electronic Gaming Machines (EGMs) and associated products. We seek a great teammate who is motivated, demonstrates initiative, and has an upbeat approach with a focus on efficiency, accuracy, and attention to detail. What You'll...

Job Description Aristocrat is looking for an experienced Warehouse Store person with a strong focus on Continuous Improvement Excellence to focus on managing the efficient Co-ordination of Service Parts Fulfillment, EGMs & Game-Kit Conversions for our Victoria Warehouse. As a store person, you will be required to facilitate the movement and storage of material with a high degree of accuracy within the Aristocrat Victoria warehouse, including Receiving, Dispatch, Pre-Deployment Preparation, whilst maintaining high-quality housekeeping standards and Inventory Accuracies. Your role will support the field service team, ensuring that they are provisioned to carry out their duties of Preventive Maintenance, remedial maintenance and scheduled Deployment of Electronic Gaming Machines (EGMs) and associated products. We seek a great teammate who is motivated, demonstrates initiative, and has an upbeat approach with a focus on efficiency, accuracy, and attention to detail. What You'll...

Are you ready to get the Easygo Edge? Obsessed with live streaming, gaming and the creator economy? Fluent in digital advertising and programmatic buying but want to build something monumental rather than just clock into a traditional, slow moving media network. This is your sandbox. We’re after someone hungry to execute, scale and close revenue generating ad sales opportunities as our global presence takes off. What you’ll build with us: This is a dynamic commercial role for a highly independent operator who thrives in high growth environments, creating their own templates, processes and workflows while getting deals done. Expect to drive net new revenue and manage the campaign lifecycle from pitch through to optimisation, upsells and cross-sells, monetising KICK's explosive global inventory of display, video and branded placements. We know that innovation ignites when we build and create together, in person. This is a full-time opportunity at our Melbourne office....