44 customer service jobs found

As a Customer Support Representative you will respond to calls and emails from our Aristocrat Service line and create as well as allocate service jobs to the Service Technicians nationwide. What You'll Do You will also be responsible for updating and monitoring all field service jobs in Salesforce, providing Key Metric reports for Customers, and monitoring our call system. Specifically, you will: Answer incoming calls and respond to emails from our service line and create subsequent job requests efficiently Create and allocate all service jobs through Salesforce to the relevant field technician Close off all tasks and finished jobs on a daily basis and ensure any relevant information is captured Reporting and monitoring of service calls, open call reports, and contract reports Update customer database to maintain accurate information Follow up and report job status to the customer as required We work flexibly here at Aristocrat, this role will give you...

As a Customer Support Representative you will respond to calls and emails from our Aristocrat Service line and create as well as allocate service jobs to the Service Technicians nationwide. What You'll Do You will also be responsible for updating and monitoring all field service jobs in Salesforce, providing Key Metric reports for Customers, and monitoring our call system. Specifically, you will: Answer incoming calls and respond to emails from our service line and create subsequent job requests efficiently Create and allocate all service jobs through Salesforce to the relevant field technician Close off all tasks and finished jobs on a daily basis and ensure any relevant information is captured Reporting and monitoring of service calls, open call reports, and contract reports Update customer database to maintain accurate information Follow up and report job status to the customer as required We work flexibly here at Aristocrat, this role will give you...

As a Customer Support Representative you will respond to calls and emails from our Aristocrat Service line and create as well as allocate service jobs to the Service Technicians nationwide. What You'll Do You will also be responsible for updating and monitoring all field service jobs in Salesforce, providing Key Metric reports for Customers, and monitoring our call system. Specifically, you will: Answer incoming calls and respond to emails from our service line and create subsequent job requests efficiently Create and allocate all service jobs through Salesforce to the relevant field technician Close off all tasks and finished jobs on a daily basis and ensure any relevant information is captured Reporting and monitoring of service calls, open call reports, and contract reports Update customer database to maintain accurate information Follow up and report job status to the customer as required We work flexibly here at Aristocrat, this role will give you...

As a Customer Support Representative you will respond to calls and emails from our Aristocrat Service line and create as well as allocate service jobs to the Service Technicians nationwide. What You'll Do You will also be responsible for updating and monitoring all field service jobs in Salesforce, providing Key Metric reports for Customers, and monitoring our call system. Specifically, you will: Answer incoming calls and respond to emails from our service line and create subsequent job requests efficiently Create and allocate all service jobs through Salesforce to the relevant field technician Close off all tasks and finished jobs on a daily basis and ensure any relevant information is captured Reporting and monitoring of service calls, open call reports, and contract reports Update customer database to maintain accurate information Follow up and report job status to the customer as required We work flexibly here at Aristocrat, this role will give you...

As a Customer Support Representative you will respond to calls and emails from our Aristocrat Service line and create as well as allocate service jobs to the Service Technicians nationwide. What You'll Do You will also be responsible for updating and monitoring all field service jobs in Salesforce, providing Key Metric reports for Customers, and monitoring our call system. Specifically, you will: Answer incoming calls and respond to emails from our service line and create subsequent job requests efficiently Create and allocate all service jobs through Salesforce to the relevant field technician Close off all tasks and finished jobs on a daily basis and ensure any relevant information is captured Reporting and monitoring of service calls, open call reports, and contract reports Update customer database to maintain accurate information Follow up and report job status to the customer as required We work flexibly here at Aristocrat, this role will give you...

At Aristocrat, we focus on creating outstanding gaming content and technology. As a CXS QA Technician, you will be essential in assuring the seamless performance of our software and hardware. This role provides a valuable chance to be part of our lively, fast-paced Database & QA Team. Your contributions will directly aid our mission to bring happiness to life through play. If you are motivated, thorough, and passionate about gaming technology, this position is well suited for you! What You'll Do Offer complete technical help for the Aristocrat Gaming software and hardware range. Engage in hardware and software deployment, configuration, and enablement for upcoming projects. Conduct on-site work at customer venues to ensure successful implementation. Liaise with internal resolver groups and collaborators to prioritize and bring up issues as needed. Deliver in-depth technical product knowledge for Operational Acceptance Testing (OAT) of new and current products....

At Aristocrat, we focus on creating outstanding gaming content and technology. As a CXS QA Technician, you will be essential in assuring the seamless performance of our software and hardware. This role provides a valuable chance to be part of our lively, fast-paced Database & QA Team. Your contributions will directly aid our mission to bring happiness to life through play. If you are motivated, thorough, and passionate about gaming technology, this position is well suited for you! What You'll Do Offer complete technical help for the Aristocrat Gaming software and hardware range. Engage in hardware and software deployment, configuration, and enablement for upcoming projects. Conduct on-site work at customer venues to ensure successful implementation. Liaise with internal resolver groups and collaborators to prioritize and bring up issues as needed. Deliver in-depth technical product knowledge for Operational Acceptance Testing (OAT) of new and current products....

At Aristocrat, we focus on creating outstanding gaming content and technology. As a CXS QA Technician, you will be essential in assuring the seamless performance of our software and hardware. This role provides a valuable chance to be part of our lively, fast-paced Database & QA Team. Your contributions will directly aid our mission to bring happiness to life through play. If you are motivated, thorough, and passionate about gaming technology, this position is well suited for you! What You'll Do Offer complete technical help for the Aristocrat Gaming software and hardware range. Engage in hardware and software deployment, configuration, and enablement for upcoming projects. Conduct on-site work at customer venues to ensure successful implementation. Liaise with internal resolver groups and collaborators to prioritize and bring up issues as needed. Deliver in-depth technical product knowledge for Operational Acceptance Testing (OAT) of new and current products....

At Aristocrat, we focus on creating outstanding gaming content and technology. As a CXS QA Technician, you will be essential in assuring the seamless performance of our software and hardware. This role provides a valuable chance to be part of our lively, fast-paced Database & QA Team. Your contributions will directly aid our mission to bring happiness to life through play. If you are motivated, thorough, and passionate about gaming technology, this position is well suited for you! What You'll Do Offer complete technical help for the Aristocrat Gaming software and hardware range. Engage in hardware and software deployment, configuration, and enablement for upcoming projects. Conduct on-site work at customer venues to ensure successful implementation. Liaise with internal resolver groups and collaborators to prioritize and bring up issues as needed. Deliver in-depth technical product knowledge for Operational Acceptance Testing (OAT) of new and current products....

At Aristocrat, we focus on creating outstanding gaming content and technology. As a CXS QA Technician, you will be essential in assuring the seamless performance of our software and hardware. This role provides a valuable chance to be part of our lively, fast-paced Database & QA Team. Your contributions will directly aid our mission to bring happiness to life through play. If you are motivated, thorough, and passionate about gaming technology, this position is well suited for you! What You'll Do Offer complete technical help for the Aristocrat Gaming software and hardware range. Engage in hardware and software deployment, configuration, and enablement for upcoming projects. Conduct on-site work at customer venues to ensure successful implementation. Liaise with internal resolver groups and collaborators to prioritize and bring up issues as needed. Deliver in-depth technical product knowledge for Operational Acceptance Testing (OAT) of new and current products....

Join our world-class team at Aristocrat as a Deployment & Installation Supervisor and be part of an ambitious and innovative company shaping the gaming industry! This role provides an outstanding chance to lead and improve our deployment and installation processes. You will ensure smooth execution and customer satisfaction. If you are passionate about operational excellence and have a proven record of delivering high-quality results, we want to hear from you! What You'll Do Lead and assist in the complete deployment and installation process for the Service business, ensuring product deployments, installations, upgrades, and strategic rollout programs are carried out safely, professionally, and efficiently. Establish, govern, and continuously improve the deployment operating model by developing standard methodologies, labour models, technical standards, and deployment processes that improve consistency, efficiency, and customer outcomes. Evaluate incoming deployment...

Join our world-class team at Aristocrat as a Deployment & Installation Supervisor and be part of an ambitious and innovative company shaping the gaming industry! This role provides an outstanding chance to lead and improve our deployment and installation processes. You will ensure smooth execution and customer satisfaction. If you are passionate about operational excellence and have a proven record of delivering high-quality results, we want to hear from you! What You'll Do Lead and assist in the complete deployment and installation process for the Service business, ensuring product deployments, installations, upgrades, and strategic rollout programs are carried out safely, professionally, and efficiently. Establish, govern, and continuously improve the deployment operating model by developing standard methodologies, labour models, technical standards, and deployment processes that improve consistency, efficiency, and customer outcomes. Evaluate incoming deployment...

Join our world-class team at Aristocrat as a Deployment & Installation Supervisor and be part of an ambitious and innovative company shaping the gaming industry! This role provides an outstanding chance to lead and improve our deployment and installation processes. You will ensure smooth execution and customer satisfaction. If you are passionate about operational excellence and have a proven record of delivering high-quality results, we want to hear from you! What You'll Do Lead and assist in the complete deployment and installation process for the Service business, ensuring product deployments, installations, upgrades, and strategic rollout programs are carried out safely, professionally, and efficiently. Establish, govern, and continuously improve the deployment operating model by developing standard methodologies, labour models, technical standards, and deployment processes that improve consistency, efficiency, and customer outcomes. Evaluate incoming deployment...

Join our world-class team at Aristocrat as a Deployment & Installation Supervisor and be part of an ambitious and innovative company shaping the gaming industry! This role provides an outstanding chance to lead and improve our deployment and installation processes. You will ensure smooth execution and customer satisfaction. If you are passionate about operational excellence and have a proven record of delivering high-quality results, we want to hear from you! What You'll Do Lead and assist in the complete deployment and installation process for the Service business, ensuring product deployments, installations, upgrades, and strategic rollout programs are carried out safely, professionally, and efficiently. Establish, govern, and continuously improve the deployment operating model by developing standard methodologies, labour models, technical standards, and deployment processes that improve consistency, efficiency, and customer outcomes. Evaluate incoming deployment...

Join our world-class team at Aristocrat as a Deployment & Installation Supervisor and be part of an ambitious and innovative company shaping the gaming industry! This role provides an outstanding chance to lead and improve our deployment and installation processes. You will ensure smooth execution and customer satisfaction. If you are passionate about operational excellence and have a proven record of delivering high-quality results, we want to hear from you! What You'll Do Lead and assist in the complete deployment and installation process for the Service business, ensuring product deployments, installations, upgrades, and strategic rollout programs are carried out safely, professionally, and efficiently. Establish, govern, and continuously improve the deployment operating model by developing standard methodologies, labour models, technical standards, and deployment processes that improve consistency, efficiency, and customer outcomes. Evaluate incoming deployment...

Are you passionate about leading a world-class service team and delivering impeccable service to customers? At Aristocrat, we constantly drive innovation and creativity. We aim to deliver the world’s greatest gaming experience, and you could be vital in this effort. As a Field Service Manager, your role will be crucial in boosting our product and reputation, ensuring customer satisfaction, and encouraging positive relationships within our vibrant team. Join us in Sydney NSW, Australia, and be part of an ambitious and established leader in gaming entertainment! What You'll Do Manage customer expectations and relationships Conduct customer meetings to gather feedback and address concerns Coordinate service contracts and ensure adherence to terms Identify and resolve service delivery issues promptly Lead and mentor a team of Field Service personnel Conduct team meetings and provide technical updates Perform venue, car, and tool audits to maintain standards Manage employee...

Are you passionate about leading a world-class service team and delivering impeccable service to customers? At Aristocrat, we constantly drive innovation and creativity. We aim to deliver the world’s greatest gaming experience, and you could be vital in this effort. As a Field Service Manager, your role will be crucial in boosting our product and reputation, ensuring customer satisfaction, and encouraging positive relationships within our vibrant team. Join us in Sydney NSW, Australia, and be part of an ambitious and established leader in gaming entertainment! What You'll Do Manage customer expectations and relationships Conduct customer meetings to gather feedback and address concerns Coordinate service contracts and ensure adherence to terms Identify and resolve service delivery issues promptly Lead and mentor a team of Field Service personnel Conduct team meetings and provide technical updates Perform venue, car, and tool audits to maintain standards Manage employee...

Are you passionate about leading a world-class service team and delivering impeccable service to customers? At Aristocrat, we constantly drive innovation and creativity. We aim to deliver the world’s greatest gaming experience, and you could be vital in this effort. As a Field Service Manager, your role will be crucial in boosting our product and reputation, ensuring customer satisfaction, and encouraging positive relationships within our vibrant team. Join us in Sydney NSW, Australia, and be part of an ambitious and established leader in gaming entertainment! What You'll Do Manage customer expectations and relationships Conduct customer meetings to gather feedback and address concerns Coordinate service contracts and ensure adherence to terms Identify and resolve service delivery issues promptly Lead and mentor a team of Field Service personnel Conduct team meetings and provide technical updates Perform venue, car, and tool audits to maintain standards Manage employee...

Are you passionate about leading a world-class service team and delivering impeccable service to customers? At Aristocrat, we constantly drive innovation and creativity. We aim to deliver the world’s greatest gaming experience, and you could be vital in this effort. As a Field Service Manager, your role will be crucial in boosting our product and reputation, ensuring customer satisfaction, and encouraging positive relationships within our vibrant team. Join us in Sydney NSW, Australia, and be part of an ambitious and established leader in gaming entertainment! What You'll Do Manage customer expectations and relationships Conduct customer meetings to gather feedback and address concerns Coordinate service contracts and ensure adherence to terms Identify and resolve service delivery issues promptly Lead and mentor a team of Field Service personnel Conduct team meetings and provide technical updates Perform venue, car, and tool audits to maintain standards Manage employee...

Are you passionate about leading a world-class service team and delivering impeccable service to customers? At Aristocrat, we constantly drive innovation and creativity. We aim to deliver the world’s greatest gaming experience, and you could be vital in this effort. As a Field Service Manager, your role will be crucial in boosting our product and reputation, ensuring customer satisfaction, and encouraging positive relationships within our vibrant team. Join us in Sydney NSW, Australia, and be part of an ambitious and established leader in gaming entertainment! What You'll Do Manage customer expectations and relationships Conduct customer meetings to gather feedback and address concerns Coordinate service contracts and ensure adherence to terms Identify and resolve service delivery issues promptly Lead and mentor a team of Field Service personnel Conduct team meetings and provide technical updates Perform venue, car, and tool audits to maintain standards Manage employee...