6 field service technician jobs found

This role can be located in Riverina (Echuca, Moama, Mulwala, Albury) We are excited to announce that we have several open opportunities for talented, proactive and hardworking Field Service Technicians to join the Aristocrat team.  By joining Aristocrat, you’ll be part of a global entertainment and gaming content creation company that offers a diverse range of products and services including electronic gaming machines and venue management systems that serve customers and entertain millions of players worldwide every day.  By joining our team, you’ll have the opportunity to help drive the success of our customers while bringing fun and passion into the work you do daily.  Whether it’s driving to a customer venue, troubleshooting a problem, or installing a new cabinet, if you enjoy solving problems, working with a team, and engaging with customers, this is the role for you!  Our team of over 7,300 people across the globe is united by our company mission to bring joy to...

This role can be located in North West Region (Forbes Or Parkes) We are excited to announce that we have several open opportunities for talented, proactive and enthusiastic Field Service Technicians to join the Aristocrat team.  By joining Aristocrat, you’ll be part of a global entertainment and gaming content creation company that offers a diverse range of products and services including electronic gaming machines and venue management systems that serve customers and entertain millions of players worldwide every day.  By joining our team, you’ll have the opportunity to help drive the success of our customers while bringing fun and passion into the work you do daily.  Whether it’s driving to a customer venue, troubleshooting a problem, or installing a new cabinet, if you enjoy solving problems, working with a team, and engaging with customers, this is the role for you!  Our team of over 7,300 people across the globe is united by our company mission to bring joy to life...

At Aristocrat, innovation is at our core. We are committed to delivering outstanding gaming experiences through modern technology and creativity. As a Field Service Technician, you will be at the forefront of our mission, ensuring seamless operations and flawless service delivery. This role is crucial in maintaining our reputation for world-class gaming solutions. If you are ambitious, driven, and ready to make a significant impact, this opportunity is perfect for you! What You'll Do Perform scheduled tasks, preventative maintenance (PM), break/fix repairs, and system diagnostics on-site. Complete equipment installations, removals, upgrades, modifications, and game changes at customer sites, including during non-operational hours. Investigate and resolve complex system faults, performing necessary repairs to ensure efficient functionality. Respond promptly and professionally to service calls, meeting customer expectations and SLA requirements. Collaborate effectively with...

As a Customer Support Representative you will respond to calls and emails from our Aristocrat Service line and create as well as allocate service jobs to the Service Technicians nationwide. What You'll Do You will also be responsible for updating and monitoring all field service jobs in Salesforce, providing Key Metric reports for Customers, and monitoring our call system. Specifically, you will: Answer incoming calls and respond to emails from our service line and create subsequent job requests efficiently Create and allocate all service jobs through Salesforce to the relevant field technician Close off all tasks and finished jobs on a daily basis and ensure any relevant information is captured Reporting and monitoring of service calls, open call reports, and contract reports Update customer database to maintain accurate information Follow up and report job status to the customer as required We work flexibly here at Aristocrat, this role will give...

The Field Service Applications Specialist is responsible for the day-to-day administration, support and continuous improvement of Field Service Lightning (FSL) and associated Service systems. The role acts as the primary operational point of contact for technicians, Team Leaders and Field Service Managers, ensuring field technology is reliable, well supported and effectively adopted across the business. Leveraging practical field service experience, the position bridges Operations and Digital Transformation by providing user support, training, testing and release coordination while identifying opportunities to improve field productivity through technology. What You'll Do Maximise System Adoption and Field Productivity. Ensure FSL and associated Service systems are reliable, well supported and effectively utilised to improve technician productivity and operational efficiency. Deliver an Exceptional User Experien ce. Provide responsive support, effective training and...

The Field Service Applications Specialist is responsible for the day-to-day administration, support and continuous improvement of Field Service Lightning (FSL) and associated Service systems. The role acts as the primary operational point of contact for technicians, Team Leaders and Field Service Managers, ensuring field technology is reliable, well supported and effectively adopted across the business. Leveraging practical field service experience, the position bridges Operations and Digital Transformation by providing user support, training, testing and release coordination while identifying opportunities to improve field productivity through technology. What You'll Do Maximise System Adoption and Field Productivity. Ensure FSL and associated Service systems are reliable, well supported and effectively utilised to improve technician productivity and operational efficiency. Deliver an Exceptional User Experien ce. Provide responsive support, effective training and...