26 technical support engineer jobs found

At Aristocrat, our commitment is to bring happiness to life through the power of play. As a leading global company in gaming content and technology, we excel in providing outstanding performance and inventive solutions. Join our vibrant team and become part of an ambitious community that values creativity and teamwork. As a Technical Support Engineer, you'll have the opportunity to create a significant impact by guaranteeing flawless performance and reliability of our gaming systems. This role suits someone enthusiastic about tackling complex problems and supporting a world-class support team. This is your chance to be part of a proven team competing at the highest level! What You'll Do Manage and prioritise incoming support tickets from casino operators, prioritising by severity and business impact. Diagnose and investigate application, system, and data issues through hands-on technical analysis. Identify root causes by examining logs, querying databases, and tracing issues...

As QA Engineer, you will be part of a cross-functional agile team, contributing to test, compose, and high quality What You'll Do Testing mobile & web Games and game-related features (UI, UX, Functional, Exploratory, etc.) Crafting and following through test plans, including writing and performing test cases Regression testing on existing portfolios Plan and estimate test activities based on the release schedule Gather required information from the various sources (POs, PMs, QA and development team) and evaluate information for the testing purposes Managing defects: investigating, reporting, and tracking them to resolution Investigation (Root cause analysis and Bug handling) of Production incidents Close collaboration with the development team and other collaborators What We're Looking For At least 1-2 years of proved working experience in testing web applications and Client/Server applications Familiar with composing and developing test documentation (test...

Behind every great player experience is an extraordinary platform. At Aristocrat, we create the technology that powers some of the world's most recognized gaming experiences. Our platforms run in highly demanding environments where performance, reliability, security, and innovation are not optional. They are essential. We're looking for a lead engineer who wants to solve complex technical challenges at scale and help build the future of our next-generation gaming platform. This is not a role for someone who simply wants to write code. This is for an engineer who sees architecture as a strategic advantage, who enjoys solving problems others consider impossible, and who is energized by influencing technical direction across multiple teams and products. You'll work at the intersection of platform engineering, architecture, systems design, and technical leadership, helping build the core technology that supports our global gaming ecosystem. Why This Role Matters As a Principal...

As a member of the Level 4 team in the CXS Development group, you will collaborate with the Customer Success group. You will help resolve customer software issues during product upgrades or when issues are raised. You will be responsible for solving the issue and work closely with Architect and Product Management group to ensure alignment on the suggested solution. What You'll Do Work with developers, support personnel, installation teams on software-related concerns reported by customers. Build relevant documents that support development and provide insight of work done to other team members. Excited and passion about development/problem solving. Follows Company programming standards. Dedicated to team success. Works well in a team environment. Performs other duties as assigned. What We're Looking For Bachelor’s degree in computer science, Engineering, or a related field accompanied by 8+ years of IT proven experience, or equivalent professional...

As a QA Engineer, you will work with an Agile team to test and improve the quality of our games designed for both handheld devices and online environments. You will be involved in testing new features, supporting releases, and investigating issues together with Developers, those handling the product, and other team members. What You'll Do Test mobile and web games and related features Perform functional, UI, UX, exploratory, and regression testing Develop and execute test cases based on product requirements Prepare test plans and estimate testing activities for upcoming releases Review requirements and identify areas that require additional testing Report, investigate, and track bugs until they are resolved Support investigation of production issues and help identify root causes Use SQL to check and validate data Work closely with Developers, Product Owners, Product Managers, and other QA Engineers Take part in improving testing processes and product quality What...

At Aristocrat, we are on a mission to bring happiness to life through the power of play! As a leading entertainment and content-building company, we are powered by technology and innovation, delivering world-class mobile and casino games to millions of people daily. Our dynamic culture and goal-focused approach develop an inclusive environment where your contributions matter. Joining us as a Data Engineer, you'll play a pivotal role in driving our engineering team's success and ensuring flawless execution of our projects. This is your chance to be part of an ambitious team that values collaboration, technical excellence, and continuous growth! What You'll Do Compose, build, and maintain scalable data pipelines that extract data from casino source systems, apply complex transformations, and load optimized datasets for analytics and downstream applications. Write efficient, production-quality code in Python and Node.js that fulfills reliability, performance, and maintainability...

At Aristocrat, we are on a mission to bring happiness to life through the power of play! As a leading entertainment and content-building company, we are powered by technology and innovation, delivering world-class mobile and casino games to millions of people daily. Our dynamic culture and goal-focused approach develop an inclusive environment where your contributions matter. Joining us as a Staff Engineer, Delivery, you'll play a pivotal role in driving our engineering team's success and ensuring flawless execution of our projects. This is your chance to be part of an ambitious team that values collaboration, technical excellence, and continuous growth! What You'll Do Own sprint and achievement planning, ensuring work is accurately sequenced, prioritized, and resourced. Assign tasks across the team based on capacity, technical fit, and business priority. Proactively surface and remove blockers — whether technical, process-related, or cross-team dependencies — before they...

Job Description Join Product Madness as an Associate Technical Product Owner and seize the chance to create a significant impact in the gaming industry! In this role, you will collaborate with some of the brightest minds and technical geniuses, contributing to our mission to become a top games publisher. You will play a pivotal role in crafting our product and technical vision, driving key initiatives, working in an environment that values innovation, collaboration, and excellence. What You'll Do Work closely with technical and business collaborators to develop and prioritize backlog, epics, projects, and initiatives. Align these with the technology organization’s goals and company strategic principles and objectives. Work with Solution Architects, Producers, Scrum Masters, and Technical Directors to compose technical solutions and build our product-centered vision. Define and elaborate the features for our engineering team, accommodating and leading the refinement of...

At Aristocrat, excellence isn't just a goal; it's our way of life. Our dedication to innovation and creativity propels us to deliver flawless gaming experiences every day. As a Tech Lead - Python Developer, you will play a pivotal role in driving transformation and crafting the future of our enterprise through modern automation. This role is uniquely positioned to offer you the opportunity to work with advanced technologies and collaborate with a team of highly skilled professionals. Join us in crafting world-class automation solutions that set industry standards! What You'll Do Develop the entire automation solution life cycle, from intake through development, debugging, testing, and implementation into production. Write documentation that follows the Reporting Center of Excellence’s standards and governance. Review and ensure all developed automated solutions meet objectives and guidelines by collaborating with the lead engineer. Build and review sustainability...

Aristocrat is seeking a Sr Engineer II - C++ Developer to join our skilled team. As a leading company in gaming content and technology, we deliver world-class casino games to customers worldwide. Our Studio includes dedicated Artists, Game Mathematicians, Developers, and Test Engineers who focus on quality and personal responsibility. We appreciate engineers who take pride in their work and are passionate about crafting high-impact games. This role offers an exciting chance to contribute to casino game development for various cabinets and markets. The focus is on arts integration, complex game mathematics, and regulatory requirements. Your efforts will directly influence the delivery of our games across markets, playing a key role in our success! What You'll Do Analyze game requirements with technical leads and game designers Build slot games tailored to different cabinets and markets Participate in coding, code reviews, unit testing, and memory profiling Ensure game...

Aristocrat is seeking a Sr Engineer II - C++ Developer to join our skilled team. As a leading company in gaming content and technology, we deliver world-class casino games to customers worldwide. Our Studio includes dedicated Artists, Game Mathematicians, Developers, and Test Engineers who focus on quality and personal responsibility. We appreciate engineers who take pride in their work and are passionate about crafting high-impact games. This role offers an exciting chance to contribute to casino game development for various cabinets and markets. The focus is on arts integration, complex game mathematics, and regulatory requirements. Your efforts will directly influence the delivery of our games across markets, playing a key role in our success! What You'll Do Analyze game requirements with technical leads and game designers Build slot games tailored to different cabinets and markets Participate in coding, code reviews, unit testing, and memory profiling Ensure game...

At Aristocrat, we are committed to crafting outstanding gaming experiences that engage and entertain millions globally. As an Engineer II - C++ Developer, you will have a key role in our Studio. You will collaborate with a skilled team of Artists, Game Mathematicians, Game Developers, and Test Engineers. We focus on quality and individual ownership, appreciating engineers who take pride in developing flawless games that succeed in the global market. Join us in our ambitious mission where your efforts will significantly impact the delivery of world-class casino games! What You'll Do Analyze game requirements alongside technical leads and game designers. Develop slot games for various cabinets and markets, ensuring compliance with complex game mathematics and arts integration. Engage in the full development process, including coding, code reviews, unit testing, and memory profiling. Aim for high-quality game development and timely market delivery. What We're Looking For At...

At Aristocrat, we are committed to crafting outstanding gaming experiences that engage and entertain millions globally. As an Engineer II - C++ Developer, you will have a key role in our Studio. You will collaborate with a skilled team of Artists, Game Mathematicians, Game Developers, and Test Engineers. We focus on quality and individual ownership, appreciating engineers who take pride in developing flawless games that succeed in the global market. Join us in our ambitious mission where your efforts will significantly impact the delivery of world-class casino games! What You'll Do Analyze game requirements alongside technical leads and game designers. Develop slot games for various cabinets and markets, ensuring compliance with complex game mathematics and arts integration. Engage in the full development process, including coding, code reviews, unit testing, and memory profiling. Aim for high-quality game development and timely market delivery. What We're Looking For At...

At Aristocrat, we're on a mission to bring happiness to life through the power of play. We believe our innovative and inclusive culture drives our success. We're committed to making a positive impact in the gaming industry. As a Technical Lead - AI Specialist / Automation Engineer, you'll have the chance to develop the future of our AI-based tools and platforms. You will make a significant impact within our engineering, creative, and quality assurance teams. This is an outstanding opportunity for someone passionate about using modern technologies to improve our workflows and deliver world-class gaming experiences. Join our ambitious team and help us continue to raise the standard in responsible gameplay and sustainability! What You'll Do Cross-Functional AI Tooling: Partner with Dev, Creative, and QA leads to identify operational bottlenecks and engineer tailored AI solutions. Build and prioritize custom graphics tools to capture and multiply both static and animated art...

At Aristocrat, we are passionately committed to delivering world-class gaming experiences that bring happiness to life. As a Senior Engineer II, you will play a pivotal role in our mission to develop high-impact, flawless casino games for our global audience. Our culture is driven by collaboration, innovation, and ambition, where every team member takes pride in their contribution to our success. Join our dedicated team of Artists, Game Mathematicians, Game Developers, and Test Engineers to build outstanding games that compete on an international scale! What You'll Do Analyze game requirements in collaboration with technical leads and game designers Develop slot games tailored for various cabinets and markets Engage in coding, code reviews, unit testing, and memory profiling to ensure game quality Successfully implement complex game mathematics and arts integration Adhere strictly to compliance requirements for different markets and languages Determine and address...

At Aristocrat, we are passionately committed to delivering world-class gaming experiences that bring happiness to life. As a Senior Engineer II, you will play a pivotal role in our mission to develop high-impact, flawless casino games for our global audience. Our culture is driven by collaboration, innovation, and ambition, where every team member takes pride in their contribution to our success. Join our dedicated team of Artists, Game Mathematicians, Game Developers, and Test Engineers to build outstanding games that compete on an international scale! What You'll Do Analyze game requirements in collaboration with technical leads and game designers Develop slot games tailored for various cabinets and markets Engage in coding, code reviews, unit testing, and memory profiling to ensure game quality Successfully implement complex game mathematics and arts integration Adhere strictly to compliance requirements for different markets and languages Determine and address...

At Aristocrat, our groundbreaking spirit and relentless pursuit of excellence drive every aspect of our business. As innovators in gaming and technology, we bring fresh thinking and creativity to deliver outstanding experiences daily. We're looking for a Senior Python Engineer – Automation to transform our enterprise organization by automating repetitive processes and advancing our Reporting Center of Excellence standards. What You'll Do Develop the complete Life Cycle of Automation Solutions from intake through development, debugging, testing, deployment into production, and documentation, following the Reporting Center of Excellence’s standards and governance. Review all developed automated solutions with team leader to ensure objectives and guidelines are met. Build sustainability documentation for each automated process; review other team members' documentation; and contribute to team training and professional development activities. Run and maintain over 500 existing...

Join Aristocrat in Bringing Joy to Life Through the Power of Play. Be part of our growing global team where people come first because they fuel our success. Here, it’s All About the Player and we create a world of its own for everyone, everywhere with premium casino and world-class digital and mobile products. Our value of Good Business, Good Citizen ensures that corporate growth and responsible gameplay go hand in hand to help our industry remain sustainable. Aristocrat offers a highly diverse, inclusive, and equitable culture as well as the professional tools and resources to ensure your Talent is Unleashed. We achieve success through Collective Brilliance. Individually, we are great, but together, we are unstoppable. Aristocrat enhances the player experience—and careers—with opportunities featuring meaningful challenges, strong advancement potential, and global exposure. Explore a Career with Our Team: Aristocrat Interactive We are growing significantly and are now looking...

Aristocrat is a world leader in gaming entertainment, offering a diverse range of products and services, including electronic gaming machines, social gaming and casino management systems. We’re licensed in 240 gaming jurisdictions and operate in 90 countries around the world, with a team of over 3000 employees who deliver outstanding results by pushing the boundaries of innovation, creativity and technology. Since our humble beginnings in 1953, we’ve been driven by a desire to create the world’s greatest gaming experience, every day. Summary: We are seeking an experienced Principal Engineer with expertise in Software Development, System Invent, Integration, Security, Cloud Technologies, and AI-enabled solutions, with technology proficiency in .NET, C#, Docker, Kubernetes, C++, and other skills required to develop enterprise applications. The ideal candidate will have experience integrating AI capabilities into production and development systems. This covers API-based model...

Aristocrat is looking for an experienced Senior QA Engineer to join our dynamic team in Gdańsk. This role provides an outstanding chance to work with a world-class company recognized for innovation and excellence in gaming content and technology. In this position, you will guarantee the high quality of our products. You will work closely with engineers, product managers, and designers to create strong, dependable, and user-centered solutions. Your efforts will support our goal of bringing happiness to life through the power of play. What You'll Do End-to-End Test Strategy & Planning: Build, develop, and own comprehensive, risk-based test plans for complex features and system integrations. Proactively identify potential quality issues and risks in requirements and architecture, providing constructive feedback. Define the scope of testing (manual, automated, performance, security) required for projects, ensuring efficient coverage across client and server. Execution,...