50 customer experience jobs found

We are looking for a Technical Product Owner to join our AREA team, where you will collaborate with your leader in leading the discovery, design, development, and continuous improvement of our unique B2B AREA Suite of apps. As a key player in our team, you will collaborate with internal cross-functional teams and external development partners to ensure seamless project execution. Your ability to run discovery sessions, lead feature development, and run rollout and training will be essential in delivering high-quality digital experiences for users.   What you'll do Writing features and requirement documents (PRDs) based on customer needs and product strategy Conduct market research, analyze user trends, and capture customer feedback to find opportunities for innovation and differentiation. Collaborate with cross-functional teams, including sales, commercial, engineering, and other team members. Develop and maintain a deep understanding of our target users, their needs,...

Company Summary We're pioneers in our field and steadfast in our pursuit of excellence. Aristocrat is an ideas' company at heart, which means innovation is embedded into every aspect of our business. Whether we're crafting streamlined new cabinets, premium game content, or award-winning systems, we use fresh thinking and creativity. We deliver the world's greatest gaming experience every day. With cool new titles, such as Game of Thrones TM, Sons of Anarchy and Lightning Link along with our award-winning app Heart of Vegas, we're continually pushing the bar of creativity. Job Description Summary As a member of the Level 4 team in the CXS Development group, you will collaborate with the Customer Success group. You will help resolve customer software issues during product upgrades or when issues are raised. You will be responsible for solving the issue and work closely with Architect and Product Management group to ensure alignment on the suggested solution. Job Requirements...

At Aristocrat, we're pioneers in our field, driven by a relentless pursuit of excellence. We're an idea-motivated company where innovation is the core of our business. Our team builds sleek new cabinets, premium game content, and award-winning systems, all crafted to deliver the world's greatest gaming experience. This outstanding opportunity as an ERP PDM Associate allows you to be part of an ambitious team that continually pushes the boundaries of creativity and performance. What You'll Do Maintain product-related data and configurations in all applicable ERP systems. Screen and assign support tickets ("bugs") from end users, resolving issues based on severity. Manage the lifecycle of assigned “bugs” from activation to closure. Identify and bring up blockers for active “bugs” and unreleased Engineering Change Orders (ECOs). Complete ECOs in accordance with approved processes and within assigned deadlines. What We're Looking For A bachelor’s degree or equivalent...

At Aristocrat, we are on a mission to bring happiness to life through the power of play! As a leading entertainment and content-building company, we are powered by technology and innovation, delivering world-class mobile and casino games to millions of people daily. Our dynamic culture and goal-focused approach develop an inclusive environment where your contributions matter. Joining us as a Staff Engineer, Delivery, you'll play a pivotal role in driving our engineering team's success and ensuring flawless execution of our projects. This is your chance to be part of an ambitious team that values collaboration, technical excellence, and continuous growth! What You'll Do Own sprint and achievement planning, ensuring work is accurately sequenced, prioritized, and resourced. Assign tasks across the team based on capacity, technical fit, and business priority. Proactively surface and remove blockers — whether technical, process-related, or cross-team dependencies — before they...

Join Aristocrat as a Senior Engineer II and become part of a world-class team that is passionate about crafting flawless and powerful gaming experiences! At Aristocrat, we are committed to delivering outstanding performance and bringing happiness to millions of players worldwide. As an integral part of our ambitious engineering team, you will have the unique opportunity to develop brand new software solutions that drive our industry forward. We believe in encouraging a collaborative and inclusive culture where every team member's contribution is valued. This role supports our mission. You will help improve our products and ensure they meet high standards of quality and reliability. If you seek a challenging and rewarding career with a company that values innovation, teamwork, and excellence, this opportunity is ideal for you! What You'll Do Build high-quality software products and solutions in a vibrant engineering atmosphere. Build and implement applications using C++ on...

At Aristocrat Interactive, we demonstrate dedication to crafting innovative gaming experiences that captivate and entertain millions around the world. We are looking for experienced Technical Product Owner to develop an enterprise-scale web-based platform for online lotteries. This is a hybrid position based in Krakow with on-site work required three times a week. What You’ll Do System analysis of Aristocrat Interactive cross-platform products: Backend application, Bonus and Promotion mechanisms, CRM tools, Security modules, Payments system, etc. Writing features, stories, and requirements documents (PRDs) based on customer needs and product strategy. Performing analysis and specification for integration with 3rd party systems, including definitions of APIs. Working inbound within a technical agile team, and with multiple departments at Aristocrat Interactive (Security, Payments, Compliance, etc.) Ownership across the lifecycle of features from concept through...

Aristocrat Interactive is seeking an exceptionally driven and ambitious Product Owner to join our world-class team. This role offers you the chance to develop the future of our modern products in the iGaming industry. You will implement solutions that deliver smooth and intuitive user interactions. At Aristocrat, we strive to deliver powerful products that make a difference. We also believe in encouraging a culture of collaboration and inclusion. As a Product Owner, you will play a pivotal role in our organization, contributing to the growth and success of our business. Your expertise will guide the development of our product roadmap, helping us maintain a strong position in the market. If you have a passion for technology and a focus on accuracy, this is the perfect opportunity for you! Please note that this role follows a hybrid working model, with a requirement to work from the office three days per week. What You'll Do Develop new products, enhance features, and...

As a Product Owner at Aristocrat, you will play a pivotal role in supporting our Business Information Systems (BIS) by serving as a liaison between partners and the delivery team. You will be responsible for understanding business needs, prioritizing requirements, and guiding the development of software solutions that align with Aristocrat's strategic objectives. This role requires strong communication skills, discernment, and the ability to translate technical concepts into understandable language for non-technical partners. What you'll do   Partner Engagement: Collaborate with partners across various departments to gather and prioritize business requirements. Conduct regular meetings, workshops, and presentations to ensure alignment between business goals and software development efforts. Requirement Prioritization: Prioritize User Stories, Bugs and enhancements, with Application Owner, based on business value, technical feasibility, and strategic...

At Aristocrat, we're dedicated to bringing happiness to life through the power of play. As a leader in gaming content and technology, we offer an exceptionally dynamic work environment where innovation thrives. We're seeking a Product Owner - Salesforce Marketing to join our ambitious team and help build the future of our Business Information Systems. In this role, you'll bridge the gap between our Global Marketing team and delivery team, ensuring that our software solutions align flawlessly with strategic marketing objectives. This is an outstanding chance to create a significant impact and be part of a world-class organization that values collaboration and continuous improvement! What You'll Do Collaborate with collaborators across various departments to gather and prioritize business requirements. Conduct regular meetings, workshops, and presentations to ensure alignment between business goals and software development efforts. Prioritize user stories, bugs, and...

Are you looking to play a key role in a global gaming company? Are you passionate about producing high quality, robust and maintainable products? Do you thrive in an Agile environment? Are you interested in working on the newest and greatest technology within the gaming industry? Aristocrat is seeking a Principal Engineer to master and elevate the technical craft of our next-generation gaming platform. As a Principal Engineer, you will lead technical implementation across teams, design and architect significant initiatives, and provide architectural oversight in partnership with our Architecture team. You will influence technical direction, promote engineering excellence, and ensure alignment between product needs and high-quality technical execution. This is a hands-on role requiring both deep technical mastery and strong cross-team influence What You’ll Do Lead the design and implementation of complex, high-performance, highly reliable platform features. Provide...

At Aristocrat, we are committed to delivering world-class experiences in the gaming industry with a focus on innovation, inclusion, and excellence. As we continue to grow, we are excited to offer the outstanding opportunity to join our team as a Product Solutions Manager, Engineering. This role is pivotal in driving our mission forward and ensuring that our powerful solutions meet the highest standards of performance and user happiness. As a key part of our team, you will have the chance to work in a dynamic and fast-paced environment, helping to build the future of iGaming. This position offers significant career growth potential and the happiness of knowing that your contributions are making a meaningful impact. Join us in Boston and be part of an ambitious team dedicated to delivering outstanding gaming experiences This role is remote to start, but will transition to a hybrid schedule once our office location is established. What You'll Do Understand, define,...

At Aristocrat, excellence isn't just a goal; it's our way of life. Our dedication to innovation and creativity propels us to deliver flawless gaming experiences every day. As a Tech Lead - Python Developer, you will play a pivotal role in driving transformation and crafting the future of our enterprise through modern automation. This role is uniquely positioned to offer you the opportunity to work with advanced technologies and collaborate with a team of highly skilled professionals. Join us in crafting world-class automation solutions that set industry standards! What You'll Do Develop the entire automation solution life cycle, from intake through development, debugging, testing, and implementation into production. Write documentation that follows the Reporting Center of Excellence’s standards and governance. Review and ensure all developed automated solutions meet objectives and guidelines by collaborating with the lead engineer. Build and review sustainability...

Aristocrat is looking for a Senior Tech Lead to join our dynamic engineering team! As a world leader in gaming content and technology, we are dedicated to bringing happiness to life through the power of play. This role offers the opportunity to work on high-impact casino games that reach a global audience, ensuring that our products are both innovative and flawless. By joining Aristocrat, you will be part of an ambitious team committed to excellence and collaboration. What You'll Do:- Develop robust C++ code based on requirement specifications to build high-impact casino games. Apply your strong C++ programming skills to improve both Linux and Windows development and debugging processes. Apply your knowledge of Design Patterns and STL to ensure efficient software build. Bring to bear your experience with Visual Studio to maintain and improve our development environment. Ensure timely deliveries of tasks with the agreed quality standard. Collaborate with senior...

At Aristocrat, our focus is on relentless excellence and innovation. Being pioneers in the field, we seek to transform enterprise organizations through world-class automation solutions. We develop sleek cabinets, premium game content, and recognized systems to deliver a top gaming experience. Joining Aristocrat means becoming part of an ambitious, creative team that continually pushes creative boundaries with exciting new games like Game of Thrones TM, Sons of Anarchy, and Lightning Link. As a Senior Engineer I – Python, you will automate manual, repetitive tasks and improve our processes. This is an outstanding opportunity for highly technical and creative individuals. You will work with operations leaders, process owners, and SMEs to define and deploy new automation solutions as well as improve existing ones. What You'll Do Develop Full Life Cycle of Automation Solutions from intake to implementation, following the Reporting Center of Excellence’s standards and...

At Aristocrat, we focus on crafting outstanding gaming experiences that engage players worldwide. As a Sr Technical Lead (C++ Developer), you will play a vital role in delivering high-impact casino games that thrill our global customers. Join our dynamic Studio team, where skilled Artists, Game Mathematicians, Game Developers, and Test Engineers work together to bring innovative games to life. At Aristocrat, we value quality, personal ownership, and engineers who take pride in their work. This role provides an excellent chance to solve complex challenges, from arts integration and advanced game mathematics to meeting compliance requirements. You will help ensure each game you develop is flawless and market-ready. What You'll Do Collaborate with technical leads and game designers to analyze game requirements. Develop slot games for various cabinets and markets. Engage in the complete development process, including coding, code reviews, unit testing, and memory profiling....

At Aristocrat, we build the world’s greatest gaming experience every day! As a world leader in gaming entertainment, our mission is to push the boundaries of innovation, creativity, and technology. Joining our team means becoming part of a diverse, passionate group of experts dedicated to delivering outstanding gaming experiences. Our culture emphasizes quality, individual ownership, and collaboration, making it an exciting place to grow your career. What You'll Do Develop, maintain, and complete comprehensive manual test plans, test cases, and test scripts based on functional specifications and user stories for slot games. Conduct detailed manual testing of slot games, including gameplay mechanics, bonus features, animations, and audio-visual elements. Diagnose and resolve code errors to determine the underlying causes of problems, offering thorough details to the development team. Modify game code to trigger features required by testing objectives to achieve desired...

At Aristocrat, we are on a mission to bring happiness to life through the power of play! As a leading entertainment and content-building company, we are powered by technology and innovation, delivering world-class mobile and casino games to millions of people daily. Our dynamic culture and goal-focused approach develop an inclusive environment where your contributions matter. Joining us as a Data Engineer, you'll play a pivotal role in driving our engineering team's success and ensuring flawless execution of our projects. This is your chance to be part of an ambitious team that values collaboration, technical excellence, and continuous growth! What You'll Do Compose, build, and maintain scalable data pipelines that extract data from casino source systems, apply complex transformations, and load optimized datasets for analytics and downstream applications. Write efficient, production-quality code in Python and Node.js that fulfills reliability, performance, and maintainability...

At Aristocrat, we strive to bring happiness to life through the power of play. As a leading global company in gaming content and technology, we are known for delivering remarkable performance and inventive solutions. Join our lively team and become part of a motivated community that values creativity and partnership. As a Full Stack Developer, you'll have the chance to create a notable difference by guaranteeing flawless performance and dependability of our gaming systems. This opportunity is perfect for someone driven to solve complex issues and assist a world-class support team. What You'll Do Compose, build, and maintain end-to-end features across frontend and backend systems, taking ownership from development through to production. Develop responsive, user-friendly frontend interfaces using React, with a focus on intuitive build and seamless user experience. Ensure cross-platform compatibility and responsiveness across different devices and screen sizes, including...

At Aristocrat, our goal is to spread happiness through the magic of play. We invite a Frontend Developer to join our remarkably ambitious group. This role plays a key part in our mission, as you will be building mobile and web games that captivate and entertain millions worldwide! Our culture emphasizes teamwork, innovation, and a shared love for gaming. If you are eager to have a strong impact and succeed in a world-class setting, this opportunity is tailored for you! What You'll Do Develop mobile and web games on HTML platforms. Develop web applications and infrastructures using JavaScript. Develop game features seamlessly using the PIXI framework. Successfully modify games for mobile devices and web browsers. Apply TypeScript programming for robust development. Integrate Spine animations to improve game experiences. Collaborate with cross-functional teams in an agile environment using Scrum methodology. Act proactively and show accountability in every task. Actively...