7 customer service jobs found

As a member of the Level 4 team in the CXS Development group, you will collaborate with the Customer Success group. You will help resolve customer software issues during product upgrades or when issues are raised. You will be responsible for solving the issue and work closely with Architect and Product Management group to ensure alignment on the suggested solution. What You'll Do Work with developers, support personnel, installation teams on software-related concerns reported by customers. Build relevant documents that support development and provide insight of work done to other team members. Excited and passion about development/problem solving. Follows Company programming standards. Dedicated to team success. Works well in a team environment. Performs other duties as assigned. What We're Looking For Bachelor’s degree in computer science, Engineering, or a related field accompanied by 8+ years of IT proven experience, or equivalent professional...

At Aristocrat, we're pioneers in our field, driven by a relentless pursuit of excellence. We're an idea-motivated company where innovation is the core of our business. Our team builds sleek new cabinets, premium game content, and award-winning systems, all crafted to deliver the world's greatest gaming experience. This outstanding opportunity as an ERP PDM Associate allows you to be part of an ambitious team that continually pushes the boundaries of creativity and performance. What You'll Do Maintain product-related data and configurations in all applicable ERP systems. Screen and assign support tickets ("bugs") from end users, resolving issues based on severity. Manage the lifecycle of assigned “bugs” from activation to closure. Identify and bring up blockers for active “bugs” and unreleased Engineering Change Orders (ECOs). Complete ECOs in accordance with approved processes and within assigned deadlines. What We're Looking For A bachelor’s degree or equivalent...

Aristocrat has a reputation for groundbreaking strategies in the gaming industry. As a Data Product Manager, you will play a leading role in advancing innovation and quality in our iLottery division. This important role lets you merge business needs with data capabilities to produce world-class solutions. We cultivate collaboration, inclusion, and strong ambition at Aristocrat, making this a highly outstanding chance for driven individuals to make a tangible impact. Join us in crafting the future of regulated online gaming using your expertise and passion! What You'll Do Partner with lottery customers and internal collaborators to deeply understand their business objectives, processes, decisions, and difficulties. Translate business needs into scalable, trusted, and actionable data solutions by assessing relevant sources, definitions, quality, constraints, and platform capabilities. Own initiatives throughout the entire product lifecycle, from opportunity assessment through...

At Aristocrat Interactive, we demonstrate dedication to crafting innovative gaming experiences that captivate and entertain millions around the world. We are looking for experienced Technical Product Owner to develop an enterprise-scale web-based platform for online lotteries. This is a hybrid position based in Krakow with on-site work required three times a week. What You’ll Do System analysis of Aristocrat Interactive cross-platform products: Backend application, Bonus and Promotion mechanisms, CRM tools, Security modules, Payments system, etc. Writing features, stories, and requirements documents (PRDs) based on customer needs and product strategy. Performing analysis and specification for integration with 3rd party systems, including definitions of APIs. Working inbound within a technical agile team, and with multiple departments at Aristocrat Interactive (Security, Payments, Compliance, etc.) Ownership across the lifecycle of features from concept through launch,...

Role Summary At Aristocrat, we are driven by a mission to bring happiness to life through the power of play! As a Sharepoint Admin, you'll be joining a dynamic team that thrives on innovation, collaboration, and excellence. Our culture is built on a foundation of integrity and a dedication to the wellbeing of our employees. We celebrate individual differences and foster an environment where everyone can flourish. This role is integral to our IT department, ensuring flawless execution and improvement of our Microsoft 365 ecosystem. What You'll Do Coordinate the Microsoft Power Platform tenant, including environments, DLP policies, and Managed Environments configuration. Establish and uphold governance for Power Apps, Power Automate, and Copilot Studio agents. Develop and maintain Power Apps, Power Automate cloud flows, and Copilot agents, ensuring their implementation across different environments. Manage Dataverse environments, security roles, and application lifecycle...

Role Summary At Aristocrat, we are driven by a mission to bring happiness to life through the power of play! As a Sharepoint Admin, you'll be joining a dynamic team that thrives on innovation, collaboration, and excellence. Our culture is built on a foundation of integrity and a dedication to the wellbeing of our employees. We celebrate individual differences and foster an environment where everyone can flourish. This role is integral to our IT department, ensuring flawless execution and improvement of our Microsoft 365 ecosystem. What You'll Do Coordinate the Microsoft Power Platform tenant, including environments, DLP policies, and Managed Environments configuration. Establish and uphold governance for Power Apps, Power Automate, and Copilot Studio agents. Develop and maintain Power Apps, Power Automate cloud flows, and Copilot agents, ensuring their implementation across different environments. Manage Dataverse environments, security roles, and application lifecycle...

At Aristocrat, we are driven by our mission to bring happiness to life through the power of play. As a global leader in gaming content and technology, we pride ourselves on our inclusive culture, innovative spirit, and our dedication to responsible gameplay. Our Project Coordinator role is an outstanding opportunity for an ambitious professional to play a critical part in our diverse and vibrant team. As a Project Coordinator, you will be at the heart of our operations, ensuring that our projects run smoothly and efficiently. This role is vital in supporting our Project Manager and helping us achieve flawless execution in all our endeavors. If you are passionate about project management and eager to contribute to a world-class team, we want you! What You'll Do The following outlines the typical duties of a Project Coordinator– software, hardware and implementation. In addition, all employees are expected to comply with all reasonable Management directives to ensure customer...