2 customer service jobs found in Las Vegas, NV

As a member of the Level 4 team in the CXS Development group, you will collaborate with the Customer Success group. You will help resolve customer software issues during product upgrades or when issues are raised. You will be responsible for solving the issue and work closely with Architect and Product Management group to ensure alignment on the suggested solution. What You'll Do Work with developers, support personnel, installation teams on software-related concerns reported by customers. Build relevant documents that support development and provide insight of work done to other team members. Excited and passion about development/problem solving. Follows Company programming standards. Dedicated to team success. Works well in a team environment. Performs other duties as assigned. What We're Looking For Bachelor’s degree in computer science, Engineering, or a related field accompanied by 8+ years of IT proven experience, or equivalent professional...

At Aristocrat, we're pioneers in our field, driven by a relentless pursuit of excellence. We're an idea-motivated company where innovation is the core of our business. Our team builds sleek new cabinets, premium game content, and award-winning systems, all crafted to deliver the world's greatest gaming experience. This outstanding opportunity as an ERP PDM Associate allows you to be part of an ambitious team that continually pushes the boundaries of creativity and performance. What You'll Do Maintain product-related data and configurations in all applicable ERP systems. Screen and assign support tickets ("bugs") from end users, resolving issues based on severity. Manage the lifecycle of assigned “bugs” from activation to closure. Identify and bring up blockers for active “bugs” and unreleased Engineering Change Orders (ECOs). Complete ECOs in accordance with approved processes and within assigned deadlines. What We're Looking For A bachelor’s degree or equivalent...