111 jobs found

At Aristocrat, our mission is to bring happiness to life through the power of play! As a top gaming content and technology company, we value diversity and inclusion. Innovation and collaboration drive all our efforts. Our Customer Service Agents are vital to our success, offering outstanding service and support to our valued VIP clients. If you enjoy delivering world-class customer experiences and excel in a dynamic, fast-paced setting, this role is ideal for you!   What You'll Do Offer focused assistance to clients, handling account, product, and service questions. Diagnose and resolve intricate technical problems involving computer, tablet, and cell phone applications. Handle advanced inbound calls, real-time chat, and emails, and proactive outbound calls. Share exclusive marketing offers and updates with clients. Offer insights on service gaps and customer feedback to elevate service standards. Meet and exceed...

Are you ready to join a world-class team and take your logistics career to the next level? At Aristocrat, we're seeking an exceptionally skilled and ambitious Global Logistics Lead to help us flawlessly implement our logistics strategy across our global network. You'll have the opportunity to lead and innovate in a role that directly influences our mission and success! What You'll Do Lead the implementation of global logistics strategy across carriers and third-party logistics providers, translating business objectives into clear priorities and actions. Direct and support designated quarterly business reviews (QBRs), handling agendas, scorecards, presentations, action logs, follow-ups, and accountability for agreed commitments. Develop and nurture constructive logistics partner collaborations by holding routine meetings, discussing performance, managing challenges, and planning service upgrades. Serve as the main contact for recurring or systemic carrier and service-provider...

At Aristocrat, we proudly lead the global gaming content and technology market with a mission to bring happiness through play. As a Cyber Compliance Analyst, you will join our Governance, Risk, and Compliance team in the Global Information Security group. This excellent role lets you significantly influence our cybersecurity objectives. You will collaborate closely with various teams across the company and engage with external customers, suppliers, and partners. This role carries the responsibility of supporting a security policy program and managing its related exceptions process. You will be instrumental in promoting a security-first culture within our organization. Using innovative tools and technologies, you will help safeguard our global operations. Join us on this exciting journey where your contributions truly matter! What You'll Do Lead and contribute to cyber compliance activities across global audits, help with evidence collection, improve processes, and mentor less...

Our Field Service Operations team is responsible for providing technical support to drive the success of our customers at Aristocrat Gaming. As a Field Service Technician, you will be part of a team with employees across the United States and Canada. Our team prides itself on Aristocrat’s people-first culture and bringing fun and passion into the work we do daily. Whether it’s driving to a casino, troubleshooting a problem, or installing a new cabinet, we always bring the power of play to life. If you enjoy solving problems, working with a team, and engaging with customers, this is the role for you! We are in search of a hardworking, customer-focused Field Service Technician to join our upbeat team in Field Operations. As a Field Service Technician for Aristocrat Gaming, you will be responsible for troubleshooting, converting, installing, maintaining, repairing, and removing gaming machines, signs, and gaming controllers with little assistance. You will bring immediate value to...

What You'll Do Own the QA process across multiple projects and run comprehensive QA testing for new promotions, marketing automations, and feature releases across the iLottery platform, mobile app, and website. Compose, build and finalize test plans, test cases, and regression testing procedures to validate technical functionality, platform improvements, and player-facing features. Ensure that new promotions, player journeys, and segmentation logic function as encouraged from both a technical and customer-facing perspective. Log, track, and analyze defects in collaboration with internal teams and vendor partners; clearly document issues for effective resolution. Work closely with product managers, developers, and marketing leads to ensure business and technical requirements offer clarity across business units and translate into effective QA plans. Maintain documentation to improve awareness within the team, project efficiency and facilitate effective exchange of...

Join Aristocrat, where innovation meets excitement! As a Project Manager, you'll be central to our dynamic team. You will drive flawless execution across our world-class gaming portfolio. Aristocrat is committed to bringing happiness to life through the power of play. Your role is key to ensuring our products keep leading the market. This is an outstanding opportunity to work within an ambitious company that values collaboration, creativity, and excellence. What You'll Do Act as a key liaison between studio teams and enterprise functions including Product, Commercial, and Marketing. Foster collaboration with Program Management & Delivery teams to ensure alignment and transparency. Support onboarding and integration of new studios, tools, and technologies. Manage enterprise-level portfolio reviews and establish achievement check-ins. Ensure project alignment with development partners using strategic goals and communicate progress to senior leadership. Support project...

At Aristocrat, we are committed to bringing happiness to life by harnessing the joy of play. The Aristocrat Class II (ASCC2) Systems Support Analyst I (SSA I) supports the day-to-day operation of critical systems across the Aristocrat Class II environment. This role is responsible for creating service tickets, monitoring, troubleshooting, and maintaining enterprise systems to ensure 24/7/365 operational stability and availability. The SSA I is a frontline technical resource, handling incidents, service requests, and critical issues while coordinating with internal teams and field personnel. This position demands working in a high-availability, fast-paced environment, where rapid response and effective resolution are essential to maintaining system uptime. What You'll Do Monitor and support enterprise systems, networks, and applications in a highly regulated environment to maintain system availability and performance. Respond to incidents received through phone, email,...

At Aristocrat, our mission is to bring happiness to life through the power of play! In the role of Director of Operations, you will be critical in advancing and growing our global iGaming operations. You will promote operational maturity and embed a culture of excellence within the organization. This role provides an outstanding opportunity to impact the company’s mission, culture, and success by ensuring seamless delivery management and effective partnership across multiple teams and departments. You will lead the development and implementation of a scalable, efficient, and data-driven operating model. This will help our teams deliver high-quality content and platform capabilities with speed, predictability, and compliance. If you are passionate about leading ambitious projects, managing dependencies, mitigating risks, and driving accountability in a fast-paced and highly regulated environment, we want you on our team! What You'll Do Lead the transformation and evolution of...

Within Aristocrat's Global Supply Chain Finance team, the Finance Manager plays a key role in supporting strategic decision-making, optimizing operations, and driving long-term value creation across the business. As a trusted finance partner, you'll lead financial planning and analysis activities, transform data into actionable insights, and influence decisions that improve operational and financial performance across our global supply chain. Working closely with finance, supply chain, and operations leaders, you will drive initiatives that enable the delivery of world-class gaming experiences. Aristocrat champions a highly collaborative culture that encourages innovation, continuous improvement, and professional growth. What You'll Do Lead monthly performance reporting and variance analysis against plans and forecasts, providing clear insights and actionable recommendations to business leaders. Leverage AI-enabled tools, automation, and analytics to enhance financial analysis,...

The Product Support Specialist I is responsible for providing technical support to casinos operating Aristocrat software solutions, ensuring a high level of customer service and issue resolution. This role requires the ability to thrive in a fast-paced, dynamic environment while working independently and managing competing priorities. As part of a small but growing support team, the specialist will assist customers across more than 300 casinos utilizing OASIS systems and other Aristocrat products. Successful candidates are customer-focused problem solvers who are eager to learn, collaborate, and take pride in delivering timely solutions while building strong relationships and providing a personalized experience for customers. **This position is onsite Tuesday - Saturday Noon to 9 pm** What You’ll Do Answer calls routed to the phone queue. Frequently monitor the case tracking system for new cases. Ensure accurate and efficient first call resolution or escalates...

The Product Enablement Lead leads the strategy, development, and delivery of product education programs that build capability, confidence, and readiness across commercial teams. This role serves as the link between Product, Commercial, and customer-facing teams, turning product knowledge into scalable learning experiences that drive product understanding, launch readiness, and commercial success. The ideal candidate combines deep gaming industry knowledge with exceptional presentation and storytelling skills, simplifying technical concepts, building enthusiasm around products and strategy, and delivering memorable experiences that strengthen product knowledge and sales confidence. What You'll Do · Develop and deliver product training programs that build product knowledge and sales readiness across customer-facing teams. · Translate product features, performance data, and business priorities into training materials, presentations, and learning resources. · Create and...

The primary role of this individual will be to build, enhance, and maintain a business intelligence platform to support business intelligence and advanced analytics requirements. The selected candidate will engage with our business and operations teams from initial project definition through to project completion and will engage on multiple projects. Primary responsibilities will include the development of reporting and analytical solutions, a full suite of documentation, as well as some light application updates to enable such solutions. Deliverables include company reporting and dashboard solutions, documentation, light application enhancements, and custom analysis. The results of your work will allow us to streamline our reporting operations and enable the generation of new insights that will allow us to transform our Analytics & Insights efforts to support business strategy, as well as marketing and operations. What You'll Do: Analyze complex datasets, extracted...

Aristocrat Technology is looking to hire a Global Trade Compliance lead to their Global Logistics, Warehouse and Trade team. The Global Trade Compliance Lead provides governance, subject matter expertise, and oversight across global import and export activities. This role enables day-to-day operations by providing guidance to regional teams, ensuring adherence to global standards, audit documentation and customs brokers, and performs detailed analysis for Free Trade Agreements (FTAs) and special trade programs. The specialist plays a key role in maintaining a strong compliance framework and reducing regulatory risk across the enterprise. What You'll Do Serve as the global subject matter expert for trade compliance and provide authoritative mentorship across all operating regions. Lead the introduction, management, and continuous refinement of trade compliance policies, controls, and frameworks. Act as the SME for classification, valuation, origin, export controls, and other...

At Aristocrat, our mission is to bring happiness to life through the power of play. As a Player Support Representative, you will have a key role in providing outstanding support to our players. You will ensure their gaming experience is truly remarkable. This opportunity allows you to join a multifaceted and driven team where your efforts directly influence player happiness and our company's growth. If gaming excites you and you enjoy working in a collaborative environment, this role is ideal for you! This position will be 3 pm to midnight, Monday through Friday What You'll Do Provide accurate information and support regarding customer accounts, products, and services Troubleshoot technical issues across computers, tablets, and mobile devices Handle live chat, email communications, inbound calls, as well as occasional outbound calls Communicate promotional offers and updates to VIP customers Identify, advance, and provide feedback on service issues or customer...

You will be joining the Technology Group that is responsible for a cutting-edge technology for our gaming platforms, Game Development Kits and Tools that are used in Casinos around the world. The team is responsible for devising innovative solutions to support the imaginations of the greatest game creators in the industry. As a Principal Software Engineer, you will craft complex componentized systems that help game developers quickly prototype their games. You will also support iterative development and ensure the GDK stays in sync with all jurisdiction requirements. Job Requirements Extensive knowledge of  Unity Build scalable, clean, and modular client-side architectures applying patterns like Dependency Injection (DI), State Machines, and Event Systems Architect workflows for dynamic data delivery using Unity Addressees and Asset Bundles to improve runtime loading efficiencies. Deep, exhaustive knowledge of the Unity Engine & Editor scripting APIs, memory...

Aristocrat is searching for an experienced Director of Supply Chain Accounting to join our world-class team. At Aristocrat, we thrive on innovation, collaboration, and a relentless pursuit of excellence. As a key contributor in our organization, you will have the opportunity to drive significant impact, ensuring flawless financial operations within our global network. This role is uniquely positioned to influence our ambitious goals and support the continuous enhancement of our processes through digital tools and automation. Join us and be part of a company that values your contributions and supports your professional growth in an exciting, dynamic environment! What You'll Do Manager the general ledger and cost accounting of our global integration centers Lead the monthly, quarterly, and year-end close processes, including account reconciliations and variance analysis Ensure accurate calculation and monitoring of standard and actual costs in Microsoft Dynamics 365...

Aristocrat seeks a strategic and commercially minded finance leader for our Development & Build Finance team. As Director of Portfolio Planning & Capital Allocation, you will influence investment decisions, prioritize capital, guide portfolio strategy, and measure success across our multi-billion-dollar global business. This role offers a unique opportunity to help shape Aristocrat's strategic direction by ensuring investments are aligned to the initiatives that create the greatest long-term value for the organization. Far beyond a traditional FP&A role, this highly visible position sits at the intersection of finance, strategy, governance, and executive decision-making. You will help shape Aristocrat's capital allocation framework, investment governance processes, and strategic decision-making across Product, Technology, Studios, Finance, and enterprise functions. Partnering closely with senior leaders across the organization, you will evaluate cases, assess...

At Aristocrat, we are committed to delivering world-class gaming experiences that bring happiness to millions of people globally. We are seeking a Director, Technical Program Management to help shape how strategic work is planned, governed, measured, and delivered across the enterprise. This role leads the evolution of our delivery operating model, establishing scalable governance, execution standards, and operating rhythms that improve how complex initiatives are delivered. You will build the standards and structures that enable teams to execute consistently, drive adoption across the organization, and provide senior leaders with trusted data and insights that support confident decision-making. Beyond process, this role improves organizational delivery maturity, strengthens reporting integrity, and champions modern, efficient ways of working. The ideal candidate brings a strong mix of enterprise delivery leadership, governance, operational excellence, change enablement, and...

At Aristocrat, our commitment is to bring happiness to life through the power of play. As a leading global company in gaming content and technology, we excel in providing outstanding performance and inventive solutions. Join our vibrant team and become part of an ambitious community that values creativity and teamwork. As a Technical Support Engineer, you'll have the opportunity to create a significant impact by guaranteeing flawless performance and reliability of our gaming systems. This role suits someone enthusiastic about tackling complex problems and supporting a world-class support team. This is your chance to be part of a proven team competing at the highest level! What You'll Do Manage and prioritise incoming support tickets from casino operators, prioritising by severity and business impact. Diagnose and investigate application, system, and data issues through hands-on technical analysis. Identify root causes by examining logs, querying databases, and tracing issues...